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The Family Companion

Ellicott, New York

(25)
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Reviews (25)

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5/5

25 customer reviews

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24 December 2019

Our lab, Sophie, gets really excited when we drop her off here. They take really good care of her.

Reviewed on Google Maps

10 December 2019

Very professional!!Friendly and knowledgeable staff. I would always trust them to care for my pets.

Reviewed on Google Maps

7 November 2019

Awesome place to board your pets

Reviewed on Google Maps

1 September 2019

Great experience, too excellent care of our dog, thank you!

Reviewed on Google Maps

29 August 2019

Eagle Ridge has taken care of our cat several times when we've been out of town. What a wonderful place! Our cat receives exceptional care and comes home happy and healthy. We never worry about his care while we're gone and know he's receiving personal attention with total commitment to his well-being. More...

Reviewed on Google Maps

29 August 2019

Excellent care, very organized.

Reviewed on Google Maps

29 July 2019

This place had my dog happy and excited to come back. Can’t say enough good things about the staff and owner! Truly blessed to have found a place that I can trust!

Reviewed on Google Maps

28 April 2019

We were nervous boarding Theo for a week plus because he is so anxious and had not been away from us for more than a night. He just came home so happy and clean, I think he had just as good of a pup vacation as our beach vacation! More...

Reviewed on Facebook

2 April 2019

We took our extremely excitable 18 month old goldendoodle to the Family Companion Class training classes in Amherst and were very pleased.  Toby learned a lot, but even more importantly, so did we.   Paula Macrides, and everyone who came to help, were wonderful and always happy to help out and go the extra mile if you asked them.  As with any training class, homework is important, but the results are worth it.   My only disappointment is that the graduate class is too late on a weeknight to continue. More...

Reviewed on Yelp

22 January 2019

They are great to my dog..she’s been going to Eagle Ridge for about 6 years and she loves all the staff!

Reviewed on Facebook

21 January 2019

My dogs came home happy! I would definitely recommend!

Reviewed on Facebook

12 December 2018

I have been boarding my dog there for over 10 years and she loves it. The staff is friendly and always greet her with lots of love. A bit of a drive for us but well worth the drive! More...

Reviewed on Facebook

4 October 2018

Eagle Ridge Kennels has been a God send for our Leo. He is a happy, energetic pup who loves to play. It's so nice to see that they are just as excited to see Leo in the morning as he is to be there! When I pick him up at the end of the day, he is just as happy as he was when I dropped him off. The staff seem to truly enjoy our boy. The new package deals are a great deal. If you are looking for a fun place for your fur baby; I would say to take them here! More...

Reviewed on Facebook

29 September 2018

Our puppy loves everyone at Eagle Ridge Kennels !!  Thank you for taking great care of SeaBass!!

Reviewed on Yelp

17 March 2018

My wife and I had the pleasure of having several private classes with Marcia Ritchie, and we can't be more impressed with her knowledge and professionalism, when it came to training our German Shepherd puppy(Niko). Not only did she make it pleasurable, we saw an instant change and made it a great experience. We will definitely use the family Companion for all our dog training needs and would highly recommend her for anyone looking for a great family experience. More...

Reviewed on Yelp

14 July 2017

Just started Kenneling my two Aussies here. My male has some issues with being scared and excitable. Eagle ridge has been great with him in his two stays and has adapted to his issues. He is becoming a better dog with their help. Much more caring than places like camp bow wow. Would highly recommend!!! More...

Reviewed on Facebook

3 May 2016

We've never boarded our dog here, but we take him here for grooming. We have a long haired shepherd mix and he always comes back looking great! The prices are also very reasonable. Tammy, the groomer, is fantastic. She always does an amazing job and it's clear that she is very knowledgable and passionate about what she does. By far the best place we've gone. More...

Reviewed on Yelp

28 July 2015

From training, grooming, daycare or an extended stay....this place is great! The staff is excellent and very caring and I highly recommend them to anyone. And more importantly...they are Brown Dog Approved! More...

Reviewed on Facebook

18 January 2015

We brought Ben to Eagle Ridge to be kenneled while we were on vacation. We were told that they loved having him there. Our puppy is very shy and has a hard time with new people and dogs. He loved it there. Whenever we go on another vacation, we'll be boarding him there again. More...

Reviewed on Facebook

18 July 2014

Had to board my Lzzy for the 1st time. I was gone 5 days. They gave me a complete list of who she played with what other dogs she hung around with. The staff said they loved my dog and she was a pleasure to have. It's great to know when I have business or pleasure trips planned Lzzy has wonderful place to go. More...

Reviewed on Facebook

20 February 2014

I have been taking my dog there for a couple years now and the staff has always done a great job taking my older diabetic dog. I was so grateful when I received a phone call that she was having a seizure and had to be rushed to the vet. Because of their quick response my dog is with me today! Thank you guys so much for your excellent care! More...

Reviewed on Insider Pages

3 January 2014

I have now boarded my cat here three times and had him groomed on two of those stays as well as one time separately and I am very pleased. I never have trouble making an appointment. They are flexible about pick-up and he comes home happy and clearly spoiled. On my cat's first stay, he wouldn't eat because he was nervous about being in a new place. They called me to ask for advice on settling him down. Since then he knows where he is and I can see that he is calm and happy when I come to pick him up.When I have taken my cat elsewhere for grooming it has not gone very well, but the groomer here has no problem grooming him. The grooming is expensive though. Overall I am quite pleased with Eagle Ridge. I will not take my cat anywhere else. I only wish the grooming were a little less expensive. More...

Reviewed on Yelp

20 May 2013

I cannot say enough good about this place! I've been waiting to post my review until I completed my class here and now I can firmly say that this place is fantastic! The Family Companion actually holds classes at multiple locations across Western New York, and the class I took was at their location on Southwestern Blvd. Their classes are all generally 8 weeks in length and they offer puppy training classes, senior dog training, the family companion class, graduate companion as well as others like therapy and an agility fun course. My dog and I did the family companion class with Kim Sauer. There were a total of 9 dogs in the class so it wasn't overcrowded which was great for my dog, who has some anxiety issues among other dogs/strangers. The instructor was incredibly patient, knowledgable and friendly. If anyone had a question or issues with anything, she took the time to assist and explain things adequately. I can't wait to get into our next class here and would highly recommend this facility to those looking for a good place to train their dog. They're also very reasonably priced which is a definite bonus! More...

Reviewed on Yelp

1 December 2008

I took my dog for two obedience classes here and it was well worth the effort driving all the way to Orchard Park. I have also used the dog kennel here. It was clean and the staff seemed very attentive and friendly. More...

Reviewed on Insider Pages

15 December 2005

I have taken my dog to Eagle Ridge a number of times when I am out on vacation. They have a large outdoor play area for the dogs and they receive individual attention every day. Every time I pick him up, he seems very happy and they give him a bath before he comes home!PROS: excellent facilities, personal attention
CONS: none
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Reviewed on Insider Pages