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Tails of Hawaii

Mokumoa Island (historical), Hawaii

(163)
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Reviews (163)

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5/5

163 customer reviews

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28 December 2019

Rated highly for: QualityWhenever we leave our Jessica at Tails, we know she’s receiving great care and we are receiving stress free time. We also love the webcam function so we can see her throughout the day if we wish. More...

Reviewed on Google Maps

27 December 2019

The staff is awesome!! They are always accommodating, professional, and friendly. You should always book your pet's boarding in advance. The staff is that good. Their facilities are also very clean too. More...

Reviewed on Yelp

23 December 2019

We have loved Tails ever since they opened in Waipio. Sadly the Waipio location has closed (hopefully temporarily) but the Mapunapuna location is still open. Love the staff and never worry when we board our "kids" there. Thankfully there is a small lot next door where you can park to drop off or pick up your pet(s). Tried other boarding locations but always go back to Tails. More...

Reviewed on Yelp

22 December 2019

Rated highly for: Quality

Reviewed on Google Maps

22 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, ValueThe staff are so friendly and gets to know each pets and owners

Reviewed on Google Maps

15 December 2019

Rated highly for: QualityLove how the staff goes out of the way to accommodate parents and how they treat the doggies by their individual idiosyncrasies and really treat the canines like one of their own.

Reviewed on Google Maps

15 December 2019

Rated highly for: Responsiveness, Punctuality, Value, QualityWe always feel our pet is safe and well cared for at Tails while we’re on vacation.

Reviewed on Google Maps

15 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, ValueThank you, Tails of Hawaii Mapunapuna & dog groomer Izzy for taking care of my two dogs! Please keep up the great work! Aloha. More...

Reviewed on Google Maps

8 December 2019

Rated highly for: Quality

Reviewed on Google Maps

8 December 2019

Rated highly for: Responsiveness, Quality, Value

Reviewed on Google Maps

3 December 2019

Our Nixon is a mixed terrier who's very active.  He's been going to Tails for a while and they take very good care of him whether it's just for day care or boarding.  He's a jumper and I know a handful at times yet they manage to keep him calm and within his boundaries.  I like the fact that we can check on Nixon with the webcams too.  They're also very accommodating with my last minute requests with reservations for Nixon.  I would recommend Tails of Hawaii to anyone who's looking for a place for their pets if needed.  Thank u for all that you to to help take care of Nixon. More...

Reviewed on Yelp

1 December 2019

Rated highly for: Value, Quality, Punctuality, Responsiveness

Reviewed on Google Maps

23 November 2019

Shipped 2 of my doggies to mainland. They were fast and very helpful. Took the stress out of moving my babies. Could not recommend enough. Thank you tails of Hawaii and Shan!!! More...

Reviewed on Google Maps

21 November 2019

I had a meet and greet for my senior dog care. All my concerns where answered and put me at ease. Very professional and caring. I love the camera where I can watch my dogs interactions. I used them before and I was very satisfied. More...

Reviewed on Google Maps

14 November 2019

I’ve taken my dog to several places for grooming and Tails of HI has been by far the best place! The staff is attentive, kind and always gets back to me if they are busy over the phone. As far as grooming goes, Riley is exceptional, super sweet and always has smile on her face. She really listens and suggests the best cut for my standard poodle. We are always happy when we pick up Pee-Wee and see the results!! Thank you guys for providing great service!! More...

Reviewed on Google Maps

14 November 2019

My husband and I were very happy on the first day that Nori was at daycare for 4 hours.

Reviewed on Google Maps

14 November 2019

We take both of our dogs here for Boarding anytime we are out of town… They always do an awesome job and everything is always fairly clean and sanitary… The dogs always come home happy and looking healthy… There’s no one better than Tails Of Hawaii....

Reviewed on Google Maps

14 November 2019

My dog really loves this place. We wish that they would not close the Waipio one.

Reviewed on Google Maps

13 November 2019

There is no other place that we would leave our beloved Cheddar Cheese than Tails of Hawaii.  They are responsible and so respectful of him.  Cheddar is a weekly Wednesday customer.  Every Wednesday he is so excited to go spend the day with his friends.  When we travel, we can view him on the webcam and watch him interact with staff and his paw friends.  Cheddar is well taken care of and because of this reason, we highly recommend Tails of Hawaii. More...

Reviewed on Yelp

8 November 2019

We've taken our two dogs here for the past year.  Last we had to go for a 6 day trip... and TOH is convenient being close to the airport.  But the semi-industrial area they are located is really crappy (minus 1 star).  Otherwise, the facility is fine and our dogs are sooo exhausted from all of the activities and playing with other dogs.  Staff are very pleasant and they allow our dogs sleep together (but during the day they're separated because of their size).  The only other drag is how often they need the one bordella (sp?) immunization shot.  Just make sure all of their shots are all good before your pets' stay. More...

Reviewed on Yelp

7 November 2019

My dog has gone to Tails of Hawaii for 9 years, for both play and lodging. When we’re driving towards the Waipio center, he gets excited because he knows where he’s going. All of the staff are caring and greet him by name. I trust Tails to take good care of him. More...

Reviewed on Google Maps

7 November 2019

Awesome!! My doggies love staying with Tails of Hawaii!!

Reviewed on Google Maps

7 November 2019

Friendly staff, clean facility.

Reviewed on Google Maps

1 November 2019

Hale Koa enjoys Tails very much! ALL OF THE STAFF ARE SPECTACULAR!!!

Reviewed on Facebook

31 October 2019

Staff is friendly and Maggie LOVES to swim...so thankful, and, according to staff, engage Maggie in other play activities.

Reviewed on Google Maps

28 October 2019

Very reliable and professional.

Reviewed on Google Maps

28 October 2019

Though we have only boarded our dog twice so far, the staff is always professional & courteous, the site clean and our dog is well cared for.

Reviewed on Google Maps

28 October 2019

I'm very grateful for the services that Tails provides. The staff are all friendly, efficient, and quick to help in the event that I have questions. They have been very accommodating when I have had to drop Snooks without warning, which has happened a couple of times due to my husband's health.It took a little time for Snooks to get used to staying there, but they are very patient, and I have seen a steady improvement in Snooky's comfort level.The webcams were a huge draw for me, and I have not been disappointed. Being able to check in periodically and actually see Snooks interacting with the staff and the other dogs is quite reassuring.I was reminded again today how good a job they do on grooming. I had them give Snooks a bath and clip his nails, and they did a perfect job. Thank you Tails of Hawaii. You are a blessing. More...

Reviewed on Google Maps

28 October 2019

Our puppy has so much fun

Reviewed on Google Maps

28 October 2019

Used them to ship my dog and cat from Hawaii to San Diego. They kept me updated on everything from the time they picked them up from our home in Hawaii all the way to check in at the airlines. I was happy they made it here safely. Thank you ! More...

Reviewed on Google Maps

28 October 2019

Excellent customer service, very helpful and patient staff and awesome grooming before picking my dog up

Reviewed on Google Maps

4 October 2019

We trust Tails of Hawaii with caring for our dogs while away. They have a web cam to see your dogs and what they are doing. They are always super friendly and accommodating! They really care about your dogs here. More...

Reviewed on Yelp

1 October 2019

When I accepted a job in Kauai to move from the mainland I had no idea the hardest part would be bringing our big, beloved family dog. No way I was leaving him behind. After months of nerve wracking calls and frustrating research with multiple pet companies, licensers, airlines telling me conflicting things, or blowing me off, I started to doubt we could make the move at all. Scary reviews of flaky or mean handlers, self designated "pet shippers" who may have never been anywhere near Hawaii, quoting crazy prices,  etc. Then someone at Aloha Air suggested Tails. Life. Savers. Worth. Every. Penny. They were so nice, knew every step of the process, always answered messages and treated our pup with love. Shan was my main contact. Thank you. Our pup arrived safe and loves his new home! More...

Reviewed on Yelp

28 September 2019

We used to bring our dog to Tails weekly until we started a job where we could bring him to work.It’s been over 8 years since we’ve been back. We are going on a trip and there is only one place we would comfortable bringing him to board. Especially now that he’s a senior dog. We had to do a re-evaluation, so we brought him in. And it’s like we’ve never been gone. The staff is fantastic. They are dog people. There wasn’t one dog who wasn’t excited to see them and the staff was just as happy to see the dogs.We know our dog will be in great hands at Tails while we are on our vacation. We wouldn’t trust anyone else with our fur baby. More...

Reviewed on Google Maps

28 September 2019

Rated highly for: Responsiveness, Quality, Punctuality, Value

Reviewed on Google Maps

28 September 2019

Rated highly for: Responsiveness, Quality, Punctuality, ValueThe staff of Tails of Hawaii are great. It shows that they love the dogs.

Reviewed on Google Maps

28 September 2019

Rated highly for: Responsiveness, Quality, Value

Reviewed on Google Maps

28 September 2019

Rated highly for: Responsiveness, Quality

Reviewed on Google Maps

28 September 2019

Rated highly for: Responsiveness

Reviewed on Google Maps

28 September 2019

Rated highly for: Responsiveness, Quality

Reviewed on Google Maps

28 September 2019

Rated highly for: Quality, Value

Reviewed on Google Maps

28 September 2019

We relocated to Oahu from the mainland and our pets arrived before us. The Tails team picked them up from the airport and kept the dogs in boarding until we arrived and found a place to live. With so many moving parts in moving we are so appreciative to Tails of Hawaii. They were extremely flexible, as we kept having to change the dogs flight and boarding reservation. They were able to store the dogs kennels until we picked them up and this was included in the price.Prior to the stay I was quoted two rates based on the dogs being social or nonsocial, which was the icing on the cake. I would and have recommended them to others! More...

Reviewed on Yelp

22 September 2019

Mimi has never allowed me to trim her nails. Initially, I took her to Petco and paid approx. $25 for trim and file. Here at Tails of Hawaii, it’s $10 plus tax for a trim and file. Groomers are always good to her, so much so that she is always excited when I park, and she goes willingly with the groomer. The Mapunapuna is close to home. A great deal & awesome service! More...

Reviewed on Google Maps

20 September 2019

Riley is one of the BEST Groomers on the island! She’s pleasant, takes very good care of my Teddie & gives him a terrific cut every month! I also appreciate that she works with Tails & it’s convenient for me to drop him off for day care & get grooming at the same time. Thanks ToH! More...

Reviewed on Facebook

15 September 2019

We have yet to board our Pup however we had a meet and greet today, and we were very pleased at the staff and the way they handled our pup. .They were very efficient in explaining what to expect and what they expect of us..We feel very confident that our pup will be in good hands. More...

Reviewed on Google Maps

8 September 2019

Tails of Hawaii is our pup Spike’s second home. They take really good care of him and they are always so accommodating. We know he enjoys going there because of the way he wags his tail and jumps for joy the second we walk in.

Reviewed on Google Maps

4 September 2019

Shan @ Tails of Hawai'i was awesome!! She helped us with planning and layover for our pet pig Maple. Maple was safe, sound and happy when she finally arrived after her long journey to Hilo. I would definitely recommend using this company!Thanks again!! More...

Reviewed on Yelp

1 September 2019

Always helpful and cheerful, the staff is terrific. I often forget to make regular appointments for our pet’s nail trim and don’t remember until the last minute—but they always manage to squeeze me in without hassle. Talk about reasonable pricing, too! No need to look elsewhere, especially with my difficult doggy when it comes to his nails!! Thank you, ToH!!! More...

Reviewed on Google Maps

29 August 2019

We put our Hanalei there for 10 days! Their staff took great care of her! Gave her, her meds everyday and Hana loved the play time and staff. We were able to see her on their camera everyday too! And that was Comforting to see her from so far away! I had a question and they called me right back with the answer Hanalei will always spend her vacation at Tails of Hawaii, when we are on our vacation! MahaloTails of Hawaii!! And ALOHA to All of your Staff More...

Reviewed on Yelp

29 August 2019

A big mahalo to Tails of Hawaii! We appreciate your excellent service and taking the time to provide updates with photos of Janggoon before his departure. You and your team really reduced the stress of taking care of everything involved from vet screening, health certificates, and ground and air transportation. We highly recommend Tails of Hawaii and will refer you to our friends. More...

Reviewed on Google Maps