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SUNation Solar Systems

Ronkonkoma

(136)

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‘21 Certificate of Excellence, 2021

About

Since 2003, SUNation is the largest solar contractors in the Nassau/Suffolk Long Island region with over 6,000 Residential, Commercial and Municipal solar projects installed, saving Long Islanders well over $15 million each year by powering their homes and businesses with the sun.

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Reviews (136)

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4.5/5

136 customer reviews

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30 May 2021

This review has been removed for violating our Terms of Service

Reviewed on Yelp

12 May 2021

their customer service is horrible they never return your calls. would never recommend them to anyone.

Reviewed on Facebook

18 April 2021

Needed service as one of my inverters wasn't working. Glad to see the techs show up with masks, which I told them weren't necessary. They were efficient and thorough in diagnosing my problem, which was actually due to loss of power while I was away.  SuNation didn't install my solar, but they were glad to see the company that did. The techs climbed to the roof to take photos of the installation and after they left SuNation sent me copies of all the photos. There was never a question that i would use SuNation, and they proved to be the BEST choice i could ask for and took care of my problem in a timely manner. THANK YOU SuNation for a timely and pleasant experience! More...

Reviewed on Yelp

5 April 2021

I couldn't be happier with the whole experience, it was only eight or 10 weeks from me saying yes to them completing the whole job. They were two days at the house for the entire installation, cleaned up after themselves and were professional from start to finish. Odds are that the sun won't be out for the next 6 months but that's won't be their fault. More...

Reviewed on Yelp

4 April 2021

This review has been removed for violating our Terms of Service

Reviewed on Yelp

25 March 2021

This review has been removed for violating our Terms of Service

Reviewed on Yelp

13 March 2021

We inherited our SUNation-installed solar panel system when we bought our house in Bellport, LI. Since then, we've had to have one panel replaced (after I dropped a window air conditioner on it! ), and we needed our system checked to resolve a minor issue. Both were easy to arrange, the technicians arrived on time and were friendly and knowledgeable, and the issues were fully resolved - even though our specific panels aren't manufactured any longer, SUNation found another model that looks almost identical. In addition, the roof on our screen porch began to leak, and our SUNation tech happily got on a ladder to ensure that the panels were not the source of the leak (they weren't - a skylight was). Recommended without hesitation! More...

Reviewed on Yelp

12 March 2021

Update: We were not happy with the delayed service (6 months) in the beginning and was worried that we would miss out on the tax rebate, but Sunation reached out and they completely understood our frustration and made sure that we were not missing out on the rebate.  The installation team was amazing.  They arrived on time and cleaned up after, walked us through all systems and how they work.  I didn't get the gentleman's name but he was thorough, patient, and professional. More...

Reviewed on Yelp

4 March 2021

We were told that we would get the system installed by 2020 and receive the 2020 credit.  Fast forward to March, still waiting for installation.  After we paid the deposit in September, pretty much radio silent through February.  We would have gone with a different company who told us they would write off the difference if not installed in time, now we have to eat the cost.  Unless you get the promised work/timeline in writing, otherwise do not make any payment. More...

Reviewed on Yelp

17 February 2021

Two thumbs up to Scott Maskin and his service department at Sunation Solar Systems. The snowstorm 2 weeks ago wreaked havoc on my newly installed gutters. Because of the incline of my roof, the snow built up awkwardly and started coming off too quickly. The snow breaks initially installed usually take care of it but the snow won out destroying the gutters in the process. After speaking to Scott and his service manager Brian, we agreed that an additional row of snow breaks would be installed. Fast forward.. the gutters got repaired and the SUNation service crew came out today to install the snow breaks just in time for tomorrow's impending storm. The guys were super friendly and fast!Thank you SUNation!!! More...

Reviewed on Yelp

15 February 2021

They really promised alot and failed to keep their word and promise in multiple aspects I really dont recommend anyone go solar because it not worth getting in debt and having a system that does not function as promised and have damage done to your roof. The first person I spoke to pauline promised a solar panel instalation with a tesla battery I started the paper work and a few months went by then they changed Pauline as my rep to James he scheduled my instalation and I did not receive a tesla power bank with my instalation he told me that there must have Been a confusion cause they do not normally include them in their installs. I was promised 120 percent of my homes power production but the systems has never produced that much power for me it doing a little more than 70 percent so my I still pay around 60 dollars of electricity on top of the solar panels. They told me I would get exactly 12700 dollars of tax reimbursement so that I can pay off half of the instalation I got about 7000 and now have have to pay the difference on top of the 15 year loan. That 5,700 that I have to immediately pay back so there really is no saving as expected and the 0 money out of pocket cost is a lie. They told me that if my ceiling ever had a leak that I would need to call right away and that they would send some one immediately. Today my roof started leaking and they told me the soonest they would have some one out here would be a week. Both of my reps Pauline and James no longer work at sun Nation I have no one to go to for assistance and their service is piss poor I am really not happy with the desicion I made with this company to go solar. More...

Reviewed on Yelp

13 February 2021

This review has been removed for violating our Terms of Service

Reviewed on Yelp

5 February 2021

This review has been removed for violating our Terms of Service

Reviewed on Yelp

27 January 2021

I’ve always had great experiences SUNation. I would recommend them!

Reviewed on Facebook

11 December 2020

This review has been removed for violating our Terms of Service

Reviewed on Yelp

3 December 2020

Spoke to the CEO and they are no longer threatening to put a lien on the house because we didn't go with them due to the incompetence of their sales people. They also said they would work to improve their sales practice due to recent loss of business opportunities around my area. The CEO sounded sincere and I do wish them the best.Going to slowly raise the rating over the next few months. More...

Reviewed on Yelp

21 November 2020

This review has been removed for violating our Terms of Service

Reviewed on Yelp

17 November 2020

Updating my review. Was able to chat with the CEO about the miscommunication/misunderstanding at the rep level. He was apologetic and sought to understand the cause of the issue. Great guy and would consider using their services in the future. More...

Reviewed on Yelp

19 October 2020

I'm sorry to say that while my initial experience with Sunation was excellent, once I had a problem it was far from satisfactory. I contacted the company in December 2019 after I noticed that we were producing (and paying for) a huge amount of solar energy that far surpassed the amount we use. My credit balance at that time with my electric company was $900. I was assured it would be looked into and the 12 months of bills they had me forward would be looked at. Seven months later and with no response, I contacted the company again. my credit balance today is more than $1300 and once again I have not heard back. I don't even have an explanation of how this happened. if you do decide to use Sunation, make sure they don't use too many panels as it will cost you a lot of money and you will apparently not even be able to get a return call or email. More...

Reviewed on Facebook

13 October 2020

Sunation is by far the best! People I talk to that have had solar systems installed by other companies don't seem to be as satisfied as we are. The system Sunation installed added so much valve to our home. When we moved we had them install a system on our new house. Today we are experiencing the remnants of tropical storm Delta but the service technicians showed up as scheduled during a break in the rain and repaired our pest guards. Once again going above and beyond! More...

Reviewed on Facebook

5 October 2020

All I can say is wow! Except, of course, I’m grateful to you Mrs Helen. The best i can do is help you see reasons to trust Mrs Helen Anthony in Binary trade This is the third investment I'm doing on Binary trade with my account manager Mrs Helen. I invested £500 and I received a profit of £5,680 in just 1 week as my first trade with her company. contact her via Email: helenanthony404@gmail.com Facebook: Helen.Anthony414 WhatsApp: +1 407-360-8036 More...

Reviewed on Facebook

16 September 2020

I am please to say Kevin Stafford solved all my questions and needs with integrity & Professionalism. The crew that came supervisor by John were outstanding as well and did a Fantasia Job in just 6 hours. I would highly recommend Sunation Solar, you guys stand above the rest not only with price but with great service and amazing company from the people in the home office, to the crew-members in the field, hats off to your company ! More...

Reviewed on Facebook

10 September 2020

Be careful about this company! A month after I decided to go with another solar installer they sent me a bill for $1000 saying that I "cancelled" with them. In reality, I was still asking questions about my solar design when the sales rep went MIA. Now a month later they decide to bill me for designs I didn't even ask for! This was right after they did the drone flyover my roof which they claim it was free to trick me into continuing discussions with them. More...

Reviewed on Yelp

10 September 2020

Talked to multiple solar providers. The SUNation guy is the least prepared. The other reps sent layout drafts ahead of the first meeting. And the SUNation guy literally opened the software during the meeting and start dragging panels onto the roof... then the software froze... then they dragged their feet on everything. Took 2 days for any rep to reply to email, and with incomplete answer.... very frustrating...And think about it: if they are already slow in response before making the sale, what would you expect after?!Oh they hid a clause of charging $1000 for final design in the contract and would dump whatever draft(definitely not final) they have if you want to cancel with them and charge you for it.(this is the only time they are fast in response).Their survey guy was good though. Too bad not the rest of the services. They should just sell the rest of the business and focus on survey. More...

Reviewed on Yelp

8 September 2020

Great company! They were professional from start to finish. I had them install my panels 3 years ago and have only had to pay the small PSEG basic monthly charge since then (with a small exception of a couple of really really cloudy months this winter where I had to pay about $15 over the basic PSEG rate). Highly recommend this company if you go solar. Last month...3 years after my system was installed I had an issue where the inverter was not communicating with the cell system. Sunation came over and hooked it up to my router and solved the issue. Thanks Sunation! More...

Reviewed on Facebook

8 September 2020

Just posted this on one of my local pages--- OMG! We got solar from Sunation last year and are so glad we did. We bought to get the tax credits. Monthly bill is $12-13! We can monitor our production and daily use on our phones. Would highly recommend. Contact Scott Maskin and give my name as a referral and we can both get a bonus. Entire process was seamless, start to finish. PM if you have any questions or want more info. Myra More...

Reviewed on Facebook

31 August 2020

These good reviews have got to be fake. this company is awful and their customer service is a joke

Reviewed on Yelp

26 August 2020

Very positive experience working with SUNation. From the sales process to the various logistical efforts (local permissions, array layout, frequent communication, installation), it was really a 1st class effort. Really excited to be joining the 21st century, thanks to SUNation! More...

Reviewed on Facebook

26 August 2020

We have not had the installation of the solar panels yet, but the experience so far has been rewarding and a learning experience. Staff have answered all our questions and concerns and handled almost all of the required paperwork. More...

Reviewed on Facebook

6 August 2020

We had an issue with our solar system. Phillip spent time on the phone with me and helped us figure out the issue. Carrie was extremely helpful in getting the technicians over ASAP to fix it. She stayed in contact with me and kept us up to date with their arrival. Steven and Matt came. They were so nice and very respectful. They explained the problem in more detail. They fixed it and have us back up and running! Thank you to everyone at SUNation! More...

Reviewed on Facebook

21 December 2019

Good experience!  They kept me in the loop every step of the way. Derek was especially helpful. Glad to be a part of the sunation family!!!!!

Reviewed on Yelp

17 December 2019

They are a great organization and made installing to Solar so easy. The staff are total professional. So grateful to have met Mike C*******. He made the process so easy. There were changes in Federal & State tax changes, they made sure we were installed before the deadline. All of installers were professionals from the moment they arrived. They made sure the entire work area was kept neat and clean throughout the job. I highly recommend Sunation to anyone in the market for energy savings. More...

Reviewed on Better Business Bureau

13 December 2019

I'm very happy that I switched to solar. I have out produced my electric bill since the day of my installation. Sunation made the choice easy. They had excellent customer service from start to finish. I love the app that monitors my solar production. More...

Reviewed on Better Business Bureau

11 December 2019

We've been customers of SUNation for several years, and have had nothing but pleasant interactions with this company. The initial consultation was no pressure and informative, answering our questions and giving us time to consider our options. They handled getting the necessary permits and the installation quickly, with no hassle to us. We have recommended SUNation to neighbors, friends, and family, and the referral bonuses are a nice little extra. More...

Reviewed on Yelp

11 December 2019

They did a fantastic job , no hassle , clean neat and with the best warranty

Reviewed on Better Business Bureau

11 December 2019

They took care of everything in timely fashion and had no issues and am saving money on my electric bill.

Reviewed on Better Business Bureau

11 December 2019

Highly recommend SunNation solar! Great company to work with. Excellent customer service

Reviewed on Better Business Bureau

11 December 2019

Sunation has been my solar provider past several years. When I developed a leak in my roof they responded quickly and made a repair. I have been leak free since

Reviewed on Better Business Bureau

11 December 2019

This is an awesome company that stands by their work. If you ever have a problem with the equipment, they send someone right away to address the issue. Also, the work done is very professional. More...

Reviewed on Better Business Bureau

6 December 2019

The company was easy to work with and although more expensive than others (but not as expensive as Costco), you do get what you pay for. The turn around time between signing contract and beginning work was fast. More...

Reviewed on Better Business Bureau

5 December 2019

Sunation is amazing! They are responsible and leaders in the field. I've used them twice now and will use them a 3rd time soon and suggest it to all of my friends!

Reviewed on Better Business Bureau

5 December 2019

Amazing customer service and installation.. best decision I made was going solar and using Sunation for my installation

Reviewed on Better Business Bureau

15 November 2019

Sunation did such a good job at our previous residence that we had them do a second system when we moved. They did a great job for a good price. We have absolutely no complaints. Go solar! Go Sunation! This is a local company that will be there for you. More...

Reviewed on Better Business Bureau

16 October 2019

I'm happy my family went green...but the install was less than adequate. The crew showed up and I asked them about the install, as every homeowner should. The lead installer seemed very cocky, when I asked him if they measured inside the attic for the joists he said they would. Well they didn't...I'm very handy, and know how to do almost every trade in my home. So fast forward an hour or so...I asked the Lead again, you didn't go upstairs in the attic, how did you measure. He said he didn't have to, he installed the bracket from up on the roof. So I asked how he knew he hit the joists in the roof through the shingles and when he answered, "well we're not perfect" I immediately changed my thought process on this install. I have a brand new roof...I don't need unnecessary holes in my roof, especially when I'm paying someone to do a professional job. I was shocked he would say such a thing. Later in the install, I was sitting on my porch waiting to go to work and I saw my newly installed roof shingles being thrown off the roof and a lot of laughing and clowning around. So now I was super curious why roof shingles were being thrown off my roof from above, but even more curious as to why they were coming off my roof to begin with. I'm super super disappointed with this install. It's not a cable install where you run a cable through the house in the same hole it was prior...it's a big job and should be treated more delicately. Now, this job required an electrical inspection, as it should. The day after the install, the electric inspection company rep called me and they scheduled the inspection. The company is Electrical Inspectors, they are located in East Meadow. The day of the inspection, the inspector called me and said he would be by between a certain time and I said I would be home to make sure my dogs were not outside. We have cameras on our house and caught the guy doing the inspection from the street with his camera. You can not see any of the work done from the street. The point was that he was there to look at the panel on the side of the house, and ensure everything was done properly and to code. The day after I reached out to my sales rep and asked that he call me as I had a few things I was very very concerned about. He called me back and said he would take care of everything. So far, the only thing that has happened was the electrical inspection was rescheduled and I still have had no calls after the conversation or a person to come out and look at the roof holes or shingles that were thrown off my roof. Honestly, I wouldn't go with Sunation after this install. Solar companies are a dime a dozen nowadays, find a different installer. More...

Reviewed on Yelp

10 October 2019

Go solar. Definitely recommend SUNation. They are highly professional and work great.

Reviewed on Yelp