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Sheraton Princess Kaiulani

Waikīkī, Hawaii

(1298)
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4.5/5

1298 customer reviews

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26 November 2019

この立地でこの料金だったら満足です。新しくはないけど、サービス含め十分です。

Reviewed on Google Maps

24 November 2019

ワイキキのいろんなお店に近くお値打ちな金額です。ホテルのロビー、日本人スタッフのコーナーがあり、親切に相談に乗ってくれます プール横の オニオンリングがお勧めです ステーキも安くてうまし‼️

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23 November 2019

Very comfortable and local to everything

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21 November 2019

I stay here every year with my family. Love the atmosphere and the history of this hotel. It’s right on the street where all the shopping is. Also right around the corner from the beach More...

Reviewed on Google Maps

21 November 2019

初めてのハワイ旅行でここのホテルに泊まりました!部屋でゆっくりすることはないので他に不便はありませんが海外特有なのかシャワーの水圧はどうしても弱すぎて個人的には気になります!

Reviewed on Google Maps

20 November 2019

Nothing that notable. The rooms are clean and service was good/friendly. It fit the price, so if you're looking for a medium hotel with little frills and little problems, this would probably be a good choice.

Reviewed on Google Maps

20 November 2019

ロイヤルハワイアンセンターにも近く、日本の旅行会社が運行しているトロリーのバス停にも近くとても便利な立地でした。ビーチもすぐそこなので水着のまま往復していけるほどでした。ルームサービスで低評価のコメントもありますが、私が泊まった際にはアメニティやタオルの交換、ベッドメイキング、についても問題ありませんでした。建物自体は新しくはありませんが清潔に保たれていると思います。ただ一つ気になったのはシャワーの水圧が弱いことです。それを除いては快適に過ごせました。

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20 November 2019

Good view!

Reviewed on Google Maps

20 November 2019

2日から 4泊で はじめて こちらのホテルにお世話に なりました。|公式サイトから 11時 アーリーチェックイン確約での 宿泊です||部屋は 割安の カイウラニルームにしましたが 1人旅には 充分でしたし|Wi-Fiも ばっちりでした。|ロビー周りも    ハワイに来たんだなぁ|と 思わせる雰囲気で 良かったです||自分は 波乗りするので ボードロッカーの 鍵の貸し出しや タオル貸し出が |有難かったです。||老朽化や リゾートフィが 高いなどの|意見も ありましたが  ここは|日本でなく あくまでも アメリカ ハワイ|満足できる ホテルでした。||来年も 宿泊を 考えてます。|

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20 November 2019

Excellent locationWonderful sister propertiesSmooth and lovely check inShawna at the slash bar is amazing

Reviewed on Google Maps

20 November 2019

Pity they had a severe water leak, food was expensive

Reviewed on Google Maps

20 November 2019

This is a great place to stay in downtown Waikiki. Close to everything you need! Great service! It's not exactly on the beach but it's across the street. We've stayed here twice now and it's got amazing views towards the top of the newer tower. I prefer facing south... The sun wasn't in my eyes sitting on the balcony and we had more beach views. The other side was more downtown and inland views with a bit of ocean views. The rooms are a bit small so if you need 2 beds be prepared to get cozy with your travel companions! More...

Reviewed on Google Maps

20 November 2019

Extremely excellent The front desk personnel were super great Celeste was super kind and cordial, patty was so friendly at the restaurant, Medline worked so diligently at housekeeping . Kiyumi was so helpful at the front desk . Overall , this is my second home . Mr Orr ! You are doing a great job . More...

Reviewed on Google Maps

20 November 2019

タワーウイングに宿泊しました。ワイキキの中心部にあって非常に便利です。少し古さを感じますが、シャワーと寝るだけなので気になりませんでした。オススメします。

Reviewed on Google Maps

20 November 2019

ワイキキのメインビーチから少し離れた場所は人も少なくオススメ

Reviewed on Google Maps

13 November 2019

Went there 22nd Oct stayed 4 nights place was amazing Erin at desk was wonderful to us at arrival ..thank you Erin.....Suzanne

Reviewed on Google Maps

13 November 2019

各種オプショナルツアーのピックアップ場所になので便利。ABCストアーも目の前で便利。

Reviewed on Google Maps

13 November 2019

Decent hotel for the price. Location is good, if you want to be in the heart of Waikiki.

Reviewed on Google Maps

13 November 2019

Beautiful hotel and perfect location

Reviewed on Google Maps

13 November 2019

Our family history of the hotel goes back to 1984. With outstanding service, Princess Kaiulani always welcomed us back. In 1991, we celebrated our honeymoon at the hotel. ||Over the years, friendly and professional service never changed. It was truly outstanding. In November 2019, we were once again welcomed by staff that went the extra mile to accommodate us. We love the history of Princess Kaiulani and enjoy looking over the photos and memorabilia of this special princess. We had the great pleasure of spending time with staff member Celeste Pagan. She was so knowledgeable of the history of Princess Kaiulani and she shared her passion for the Princess's life. We can only hope that the hotel values this special employee.||We hope that in the future, the life story of Princess Kaiulani will remain a focal point of the hotel. Her story MUST be honoured and preserved for future generations. More...

Reviewed on Google Maps

13 November 2019

The Sheraton Princess Kaiulani is a great place to stay. Good location in the heart of Waikiki, the staff are amazing and very friendly. Will definitely stay here again.

Reviewed on Google Maps

13 November 2019

Living in Australia, but having had family in the USA Stateside, we were fortuitous to book into Princess Kailulani Hotel (PK) at Waikiki back in 1914. Since then it has become our transit home away from home as we traveled back-and-forth to North Carolina then Las Vegas. Facilities have been very pleasing but it is the staff professional competence, approachability and friendliness that has seen us keep returning. Our most recent visit had a problem due to our Australian booking agency but ERIN, in Reception, worked wonders in resolving our issues. Thanks again Erin and thanks PK More...

Reviewed on Google Maps

13 November 2019

We absolutely love the Princess Kaiulani hotel due to the excellent hospitality displayed by everyone we dealt with. From checkin to checkout we were treated like royalty! There may be newer hotels in Waikiki ...but the value at the PK is the “amazing associates” ! Splash bar bartender Michael as well as bartender Shanna are exceptional! They make guests feel so valued and welcomed! Ellen at the Pikake Terrace is also friendly and attentive to guests dining at her section.I only wish the property does not have to close for renovations! Doing renovation updates in phases while still open and running would be the ultimate so guests can still enjoy the real Hawaii!!! More...

Reviewed on Google Maps

13 November 2019

使用済みのアメニティが置かれていたのが気になったが、他は満足

Reviewed on Google Maps

13 November 2019

My husband and I just returned from a weeklong stay in Honolulu. We stayed at the Princess Kaiulani Sheraton. This was our second time to stay at the hotel. The staff was very friendly and accommodating. We received an upgraded room with an ocean view (partial) instead of a city view. My only complaint is that the carpet from the hallway to the room was very stained and dirty. The dresser in the room had drawers that were hard to open and close, but other than that, everything was great. The hotel is a block from the beach and there are two ABC stores outside the hotel, which is very convenient.||||We also had a bonus at the end of our stay. We got an extended check out time of noon, but our flight didn’t depart until 8:30 pm. The hotel gave us access for an hour to a hospitality room to shower and clean up after spending the day at the beach. We truly appreciated this!||||The location is great, conveniently located to the beach, souvenir shopping, restaurants and retail stores. ||||We would definitely stay here again. More...

Reviewed on Google Maps

13 November 2019

ワイキキのマリオット系列のホテルの中でいちばんリーズナブルな料金のホテルですが、ワイキキの中心にあり、ビーチへも歩いてすぐです。フロントには日本語を話せるスタッフがいて安心してチェックインできました。ゴールド会員の特典で部屋のアップグレードがありました。部屋は清掃が行き届いていて気持ち良く過ごせました。スマートフォンのアプリのチャットで、用件をリクエストできることは、とても素晴らしいことです。

Reviewed on Google Maps

13 November 2019

I can’t saw more that the staff made the stay very pleasant and would be a deciding factor on returning

Reviewed on Google Maps

6 November 2019

Make sure to enjoy the pickle party

Reviewed on Google Maps

6 November 2019

Excellent! The hotel is near shops and within walking distance from the beach and the Waikiki aquarium.

Reviewed on Google Maps

6 November 2019

Love the room, the price, and all the amenities, it was suitable for the time spent there.

Reviewed on Google Maps

6 November 2019

The view from our room on the 20th floor was incredible. We loved eating and having cocktails at the Splash Bar.

Reviewed on Google Maps

6 November 2019

If anybody is trying to find good deals for hotels visit HotelBuIly. com booked a hotel on there and they had the best rates anywhere! This is our second time staying here and again a fantastic experience. The hotel staff are absolutely lovely, the hotel beautiful and the splash bar very relaxing. Please also don’t forget to thank housekeeping who help ensure a comfortable stay. Highly recommended. More...

Reviewed on Google Maps

6 November 2019

Sheraton PK is one of our favorite hotels to stay. Great location and welcoming staff keeps us coming back from Australia.

Reviewed on Google Maps

6 November 2019

We had a awesome time no problems enjoyed the luau easy access to beach roomy kind pleasant service comfortable rooms trustworthy took care of our property had a very good time didn’t want to leave felt like home memories forever

Reviewed on Google Maps

6 November 2019

Beautiful hotel. Lobby is fantastic. Rooms a bit small but views from balcony are awesome!

Reviewed on Google Maps

6 November 2019

Our third visit to Sheraton Princess Kaiulani and the excellent service is constant. Arrived way too early to check in our front desk angel, Sharon, couldn't be more helpful, taking our details, organising baggage storage and upgraded our bed. |Eventually in our room much earlier than expected.|Large comfortable and clean rooms and very friendly staff.|We will certainly return. More...

Reviewed on Google Maps

6 November 2019

このホテルは「プリンセス・カイウラニ」にちなんでホテル名になっているようでホテル内には写真などが展示されてました。立地的にはDFS、ワイキキビーチ、ロイヤルハワイアンセンターなどは徒歩10分以内、トロリー乗り場も近いし、いいホテルだと思います。今回も旅行会社H社の格安で宿泊しました。毎回ホテルは観光を終えて風呂に入り、寝るだけなのでオーシャンビューなど考えてもいません。部屋のベランダからは駐車場が見えるだけですが清潔感はあって、風呂も比較的新しく、シャワーは手持ちが出来て使いやすかったです。気になるのは洗面台の蛇口を開けると周辺に水が飛び散り改善してほしいと思うほどでした。部屋は473号室で外から帰ってもEVは早いし、部屋はEVの隣なので便利でした。昔は夕方からはプールサイドでミニフラショーやハワイアンバンドが楽しめ食事が出来た記憶がありますが行った時はステージのみありましたが観覧しませんでした。観光から帰って部屋に入るとすでにエアコンが効いていて快適でした、ところが設定が華氏なので70とか65とか換算できず困りました。不思議なのは1ベッドに枕が4個ありどうやって. ..?? 私はバスタオル丸めて寝ましたが。テレビは3CH日本語放送が見れました。朝食バイキングもありますが$28.5だったので利用しませんでした。日本で宿泊料金を調べると食事無しで20000円弱ですが、旅行会社の契約価格は??? ランクは☆3つですが私は☆3.5です。||部屋にはWi-Fi は飛んでました。有料か無料かは不明。(事前にはフロント付近では無料Wi-Fi とありましたが情報が古いか??) More...

Reviewed on Google Maps

6 November 2019

Great Hotel but the Rooms do not have enough soundproofing and was very noisy. The Drapes have mold on them. Otherwise a very nice place.

Reviewed on Google Maps

6 November 2019

10月28日から3日間再再度利用しました。結婚50年記念の旅行です。||相変わらずホテル全体の雰囲気は素晴らしいの一言に尽きますが、スタッフのみなさんが笑顔で親切に対応してくれるのでそれもまたお気に入りの一つです。||今回の部屋はプリンセスタワーの10階でした、オーシャンビューでしたので毎朝、毎晩ラナイから景色を満喫して過ごしました。同じことを書いていると思いますが、利便性が非常によくどこに行くにも便利ですし、料金もリーズナブルなので助かります。今回もプールで半日ゆつくり過ごしましたが残念だつたのがSPLASH BARの和牛バーガーがメニューからなくなつていて食べられなかつたのが心残りでした・・・次回も是非利用させていただきます。

Reviewed on Google Maps

6 November 2019

Location: 3.5 -close to lots of stuff but noisy at night even from the 26th floor and lots and lots of tourists. Service: 4Room:4Overall a solid 3.5.

Reviewed on Google Maps

6 November 2019

エレベーター内の手作りのキルトの飾りを朝と夕に変えてて、乗るたび楽しかったです。滞在直ぐに、アクティビティの予約を入れたくて、相談すると、予約入れてくれたり、レンタカーが借りれず相談すると、色んなレンタカー会社を紹介してもらい、レンタカーを借りる事が出来ました。日本語コンシェルジュさんが滞在しているため、英語が話せなくても、大丈夫でした。チェックインの時の対応して頂いた方も、笑顔で気持ち良い受付からのスタートだったので、とても良かったです。

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30 October 2019

I have many stays at different hotels over the years. My stay at the Sheraton Princess Kaiulani was an enjoyable experience, access to other restaurants were easy, beach was in walking distance, I hope our regional will continue use of your hotel for future events.

Reviewed on Google Maps

30 October 2019

This is great hotel! Great location, it is just across the beach. The hotel is very nice and clean! The services are incredible, people are very nice and helpful! I will stay again there next time I visit! Thank you,NB More...

Reviewed on Google Maps

30 October 2019

My cousin and I enjoyed our time at the Princess. Our breakfast buffet experience with Patty (she was awesome) as our server was one of our highlights! The location to shops and Starbucks were all in walking distance. And I liked the feel of the area. Thank you fir housing us! More...

Reviewed on Google Maps

30 October 2019

This hotel is just across the beach and is well situated in the heart of Waikiki, within close proximity to restaurants, shops, and public transport The room looks outdated but very clean and well maintained. Our housekeeper, Joy, rendered us an excellent service. More...

Reviewed on Google Maps

30 October 2019

素晴らしいホテルです。

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30 October 2019

good. just an issue with the rate that I was charged.

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27 October 2019

Great option for a long stay in wikiki. 7 hour happy hour at the pool seems good ;)

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27 October 2019

低価格で好立地、コスパは最高です!水回りは古いです。

Reviewed on Google Maps

27 October 2019

ワイキキビーチーまで、ホテルを出てから5分もかかりません^^夜遅くまでやっているABCストアーも敷地内みたいなもんでしたし、駐車場に行くにも、雨に濡れないようになっておりました。24時間ランドリーも地下にあり便利でしたね。外に持ち歩ける無料Wi-fiもありましたので、Sheraton Princess Kaiulaniに泊まる方々は、日本でのレンタル要りませんでしたね。とても楽しく過ごせた5日間でした。また利用したいと思います。

Reviewed on Google Maps