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Roya.com

San Diego, California, USA

(35)
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About

Roya.com is a software as a service provider of digital marketing services for small to mid-size businesses across the nation. With thousands of happy customers and many 5 star reviews on Google and Yelp.

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Reviews (35)

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5/5

35 customer reviews

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17 June 2021

Roya is a suboptimal website management team. They can't get basic operations, including loading before and after pictures to my website. They are incompetent. I'm about ready to file a lawsuit to get out of my contract as they clearly are not following through on their end. Please look somewhere else for your website/online reputation management. More...

1 October 2019

Our company has been thrilled with the work Roya did while redesigning our site. Turnaround time was very quick and the designers were extremely accessible and responded quickly and effectively to questions and issues during the design phase. Grey and Ashley took the time to learn about our practice and created a great first draft of our site. We then worked together until we had a professional, functional, and beautiful site that was a true reflection of the values of our practice. I highly recommend Roya to any small business looking for a responsive, creative, and professional web design team. I have dealt with many web designers over my career and my experience with Roya has been just excellent. More...

Reviewed on Yelp

29 July 2019

Great service and amazing website! We had a great experience working with Roya to build our new modern website. The Roya team was very supportive and accommodating for all website changes and was able to work with us diligently! I appreciate Lindsey who was very supportive and was a big help when our domain was not transferred correctly and she was so helpful to fix it. Thank you Roya for giving us a great website to match our brand and identity! More...

Reviewed on Yelp

29 June 2019

I am the Social Media/Marketing agent for the clinic I work at. We've just signed on to work with Roya but it took MONTHS. We hit a very busy time in the hospital where we were swamped with appointments and our Veterinarian just couldn't find the time to talk to the Account Executive, Steven Schell. We wanted to express our gratitude for the utmost patience he had with making sure to follow up with me, letting me know any important information about the package we wanted to purchase and overall staying on top of us. Steven knew exactly how Roya could change the way we market and reach our clients; he is very, VERY helpful! Thank you. More...

Reviewed on Facebook

22 June 2019

Roya is okay. I can't say it is a 5-Star service because updates to our site had taken so long before we had Noel take on updating our account. My website is one of their low-pro accounts, I'm guessing, so I don't think we get that 5-Star Quality Service from everyone. Just recently, Noel has been actively helping us curate our vision by making changes and updating our site as fast as we request it. He's definitely one we would like to keep working with for the duration of our time with Roya as he's been extremely friendly and knowledgeable throughout the process. I requested he call us to confirm our updates just to make sure it's exactly how we would like it and discuss questions and concerns because communicating via email can take too long. He does just that for us and we greatly appreciate the extra mile! 4 for you Glen Coco! You go Glen Coco! More...

Reviewed on Yelp

8 March 2019

Roya is definitely the BEST in the industry and I can't recommend them enough!  Mary and Jill exceeded my expectations and created a beautiful functional website that my clients are raving about.  They are a team of talented and creative professionals that go above and beyond to create exactly what you the client want.JerilynTransitional Designs More...

Reviewed on Yelp

9 September 2018

After over 8 years in digital marketing I've never run in to a company that can provide the value and results at every price point Roya can with the Canvas platform. I recently joined the team at Roya because they are truly committed to client success and continue to develop the product to meet the clients' needs! More...

Reviewed on Facebook

25 July 2018

Roya has increased traffic to my website and more important conversions have increased. Roya has made a significant increase in my dental business.

Reviewed on Facebook

25 July 2018

I am currently working with Roya on building my real estate website. I can't tell you how incredibly happy I have been with their work and excellent customer service! I would recomend their service to anoyone who woud like premium results at a price you can afford. Keep up the amazing work Roya! More...

Reviewed on Facebook

24 July 2018

Josh Arias and his team of professionals at Roya did an amazing job working with us to design our website, LayneandRachel. com. He is a true professional. He did a great job guiding us through the process. One of my favorite things about Josh was that he was super accommodating to all of our concerns, changes, and requests. His service is first class. I highly recommend him and Roya if you need a great real estate website! More...

Reviewed on Yelp

19 July 2018

We recently switched our web hosting and design to Roya and have been extremely pleased.  They were so helpful and accommodating to all of our input and really listened to what we wanted.  Our new site is beautiful, and we have received many compliments on it.  The team checks in to see if we need anything, and they quickly make any changes we request.  Highly recommended! More...

Reviewed on Yelp

8 February 2018

Mallory is awesome - someone tell Mo!5-Star service is hard to find with a digital marketing partner and Roya provides that. Also, in the roughly 18 months we have been with Roya, my employer is generating higher quality web leads, capturing more of the leads that our offline marketing drives to the web, and we are hitting new monthly and annual milestones. More...

Reviewed on Yelp

24 January 2018

Roya built a beautiful website for Plus Realty Group! We were able to build the perfect website for our needs and Roya's communication throughout the process was wonderful. Lindsey C. and Mike S. were especially great to work with! Highly recommend! More...

Reviewed on Google Maps

15 January 2018

Great company to do business with. They made the process of getting my new website online very easy.

Reviewed on Google Maps

4 October 2017

This review is long over due - I want to say Thank You to Lindsey Cave. Her communication is clear and concise, and she is great at setting expectations with our joint projects. I am glad I have the privilege of speaking with her for some of the most daunting task with web site projects I have. I'd also want to get some love and praise to Jill Medina - This lady knows how to build rapport with me and consistently can deliver on her word - No questions asked! She also makes me feel like I am the only one she is focusing on when I call - that nothing else matters except our conversation. Great Customer Service PERIOD. Mallory is cool too, no matter how much is going on with my account she helps deliver the best results, she has been patient, kind, and clear. If you are a Real Estate Agent, Broker, Brokerage, you are in good hands. Nothing but good things to say here...Wishing the team the best as always ROYA! More...

Reviewed on Google Maps

8 September 2017

Jill was fantastic, very friendly and easy to understand. Did things for "training purposes" and was very detailed, allowed me to do things hands-on while coaching over the phone. Helpful AND patient!

Reviewed on Google Maps

15 August 2017

Highly recommended and are SO happy with our new website!! Thank you for always being so efficient. :) ~Jessica Sue Morgan with Relaxation Dental Specialties.

Reviewed on Google Maps

11 August 2017

We used Roya to build a website for my daughter's veterinary practice at Petaluma Veterinary Hospital. They did a great job and are very responsive to any changes and updates that I request. They also had a lot of patience teaching me how to do many updates myself. More...

Reviewed on Yelp

10 August 2017

They setup the website for Veterinary Medical Clinic, Inc., in Alamogordo, NM. It is great and it is something I have been trying to get done since I started working at the Clinic in 2016. They are very prompt in responding to our questions and provide any assistance needed right away. Thank you Jill and Regina...Great job! More...

Reviewed on Google Maps

10 August 2017

Roya has been instrumental in getting our new company's presence established on the web. The team members are friendly and helpful and have given us great support as we've evolved the content and organization of our site over the past year. I highly recommend them to anyone looking get up and running quickly. More...

Reviewed on Google Maps

10 August 2017

Our office has worked recently started a working relationship with Roya who has been setting up our new website. We have been working with some exceptional people and have been extremely happy with their customer service. Jordan and Jill have been my "go to" people and we couldn't be happier!! Thank you so much for all your help! More...

Reviewed on Google Maps

9 August 2017

I love Jill Medina!!! She is always pleasant, she responds quickly, she calls when she needs clarity! The customer service is wonderful! !! They designed my website exactly how I explained it. They made adjustments if I changed my mind! I love my website! I am proud to send people there to look at it, and call me for real estate! I feel it is a true reflection of who I am! and Jill is Wonderful!!! Thank you for everything!!! More...

Reviewed on Google Maps

2 June 2017

As a Marketing Director serving Global Coffee Trading brought in at an the interim capacity, I had to walk into a lot of pre-existing systems and products including Roya as a web host. Our first support call was a breeze, and since then they have been highly responsive and have answered every question under the sun. I have graphic and web design experience so our ability to jive was amazing. But even very very entry-level questions were handled with graciousness and patience. I would recommend Roya to any business because the level of partnership and collaboration is really synergistic. I feel like they are on my side and honoring our monthly contract with above and beyond service and deep understanding of the prohibitive costs of a small business. More...

Reviewed on Yelp

1 May 2017

Roya design has been incredibly responsive and professional! They got my website up and running in much less time than I expected, and are also very timely with their edits and design ideas. I will continue using them as our business grows, and refer them to all of my friends as well. Great job! :) More...

Reviewed on Yelp

6 December 2016

I am a fairly new Roya client and I have been very impressed with everyone I've worked with on the team so far. They got my new website up in just 2 weeks and today their lead trainer talked me through the blog functionality in less than 15 minutes. Faron, Jill, and Shana have all been very knowledgeable, responsive, and easy to work with. More...

Reviewed on Yelp

18 November 2016

Efficient and effective ... Mike, Jill, and the rest of the team got the job done!

Reviewed on Yelp

12 April 2016

I want to thank Will Rollins and Team Roya for being incredible to work with on my new Real Estate site LaJollaRE.com. While I consider myself tech savvy, I was completely unaware of how ineffective my online strategy was. . From the best in IDX, custom lead capture and the ability to leverage what I do online for listings, there's no equal to Roya. If you're in San Diego and you don't know my buddy Will Rollins and aren't one of his clients, you're missing out big time. His email is Will@Roya.com and his # is 858-866-8150 More...

Reviewed on Yelp

3 February 2016

Our company has been working with Mallory at Roya for quiet some time now and her and the rest of the team are amazing. I have monthly promotions and necessary changes to my website and ROYA is on top of it within minutes. The respond almost immediately to any update or change I may have. I would highly recommend Mal and the team at ROYA!!! More...

Reviewed on Yelp

14 January 2016

Roya did a great job creating my new website!  Ariel Machado listened carefully to what I wanted, asked good questions and then delivered a fantastic product.  I constantly receive compliments about my website.  How easy it is to use, how easy it is to view homes from iphones, and the overall look!  Nic Rommel and Will Rollins are tremendous managers as well-- very easy to talk with and extremely customer oriented.  If you want to see the website they created for me, go to:  BuyHomesWithRick.comMy Business is growing because of this website!RU More...

Reviewed on Yelp

4 January 2016

I have a new website with Roya. Not only is it much, much better than my brokerage-provided template site, which gives me a site to be proud of, but more importantly, I have been impressed with the customer service of my sales rep, Austin, who has spent hours with me on the phone to show me other sites, discuss options, and even today, go through Facebook advertising with me. ..just as an added bonus perk. I look forward to the launch of even better tools they have coming for the site and CRM. More...

Reviewed on Yelp

18 December 2015

Great customer service. Ariel Machado is not only prompt but knows her stuff. They customized my website as per my instructions. Being a non-pushy, non-aggressive Realtor; I truly appreciate similar qualities in fellow customer service personnel. They were very patient. I was never rushed. The tech department is impressive.I shouldn't forget Will Rollins, initial consultant. He was kind and helpful.Good business! More...

Reviewed on Yelp

4 December 2015

I can't say enough about the customer service at Roya.  From Brianna who got us started on our way,  to Mallory who had to put up with our back and forth and change this and that, then dot this i and cross this t. .. every one has been wonderful!  First off, their pricing is GREAT!  So affordable for what they do, which is pretty much create an awesome, custom website with all of the bells and whistles you want.  Because I was the middle man between my boss and Roya, there was a lot of back and forth, changes and revisions.  And then even after our site went live, we decided to change our logo (which they fixed for us) and then had them create a landing page, which Mallory was kind enough to go back and forth with  us about yet again.  And by the way, all of this is included in the very low set up fee!  After your site goes live, they take the time to go through the back end of the website and show you all of the analytics so you can add your own content if you want and track how many people are visiting your site.  But best of all, by no means do you need to add your own content.  They are always there to add/change content for you, also free of charge.   Mallory seriously has the patience of a saint.  She never once got frustrated or upset with the changes we wanted to make.  I will definitely be telling everyone about Roya and highly recommend them if you need a new website.  You can see what a great job they did on ours at:  HomesByPeterb.com. More...

Reviewed on Yelp

18 November 2015

Austin was the most professional on the phone took his time with me over weeks of service to get my account everything he said the company would do they did and ALOT more even help me clean up my past problem and another website company. I 100% recommend Austin and his team to help you with your next website and development features Thanks gary More...

Reviewed on Yelp

16 November 2015

I'm part of a Real Estate team in Covina, CA. After a bad experience with a previous marketing team, I decided to give Roya a shot! I received a call from Austin just in time as I was looking for a new marketing team. I must say, Austin is awesome, he went in detail over what they were all about, showed me sample websites and answered all my questions. Once I decided to move forward and have them create our website I was in contact with Jill who is GREAT! I gave her all of the content I wanted on the website and she customized it EXACTLY as I wanted it. The team and I are super happy to now have a beautiful user friendly website. Check it out for yourself! CCandCo.net   Thank you Austin, Jill & everyone at Roya! More...

Reviewed on Yelp

4 November 2015

I was searching for a new website that offered IDX (pulling property from the MLS) as well as SEO and was not able to find one I liked until I bumped in to Will Rollins at a real estate meeting.  My partner Philip and I immediately loved their customer service, design abilities and can do attitude.  Needless to say, I have since referred Roya to over 13 others to have their sites built.  Love them. theKNOWinSanDiego.com  to see their work. More...

Reviewed on Yelp