Pronto's Italian Restaurant and Pizza
Bridgeport
(187)
Bridgeport
(187)
187 customer reviews
Joyce C.
Unbelievably delicious food! We have friends who have thoroughly enjoyed every visit to this restaurant, having brought us to "try something delicious ". We definitely will be coming back. Fantastic service. More...
Reviewed on Yelp
Kellie Stott Berry
First time was tonight the food was awesome, kids loving making their own pizza and our waitress was great. We will be back again soon.
Reviewed on Facebook
Charlotte M.
Fantastic! Lillian is awesome. I recommend The Godfather pizza & Greek saladCharlotte
Reviewed on Yelp
Del G.
Sun night, 9/5/21 - Arrived at 8:10, closed at 9pm - party of four. Ordered calamari for app, waitress came back and said they were out. Waitress offered mozzarella sticks, we said sure, she then came back and said they were out! So no apps for us - asked if had root beer, waitress said yes, we ordered 3 root beers and one coke. Waitress came back and said they are out of root beer!!!! So ordered 2 teas, Diet Coke, and a coke. We got our food which was great. Around 8:50, almost done with our meals, asked waitress for refill of our two teas. Waitress came back and said they had no tea as it was just thrown out!!!!! We could not believe this! Have two customers who have purchased tea and they throw it out!!!!!! It is not even 9 yet but still if have paying customers with tea you do not throw out!!! We decided we were done and just got the check and left. I usually write positive reviews but had to write this as this dining experience was just unbelievable!!! Out of calamari, mozzarella sticks, root beer, threw the tea out after we had been drinking it. Pronto's didn't even give us any discount , charged us for the teas and drinks - just terrible!!!!! More...
Reviewed on Yelp
Ani W.
We visit here on occasion or get it to go. I was surprised to read the several bad reviews people posted, so it made me curious and I asked hubby to go here on our date night. It was really delicious. Everything was clean inside the restaurant. The server was very polite and attentive. We really enjoyed it. More...
Reviewed on Yelp
Miranda D.
We ordered to go pizza. When we arrived they stated it was not ready yet so had a little wait. When we got the pizza home only about 10 minutes away the pizza was so cold and just stale tasting. The employees were rude. Will not be going back. More...
Reviewed on Yelp
Louise Willard Derrick
Nice atmosphere & decor. Delicious food. Scrumptious rolls with the spiced olive oil! Very accommodating and helpful serve staff. Owner Lilliana is delightful. From out of town. Found it and celebrated our anniversary here. Very glad we did! More...
Reviewed on Facebook
Priscilla Y.
Been going here for 8 yrs. This was the favorite of our Italian Family.We relied on their consistency. Well...they fail now. Portions are smaller and same price. Bread wasn't given and had to ask many times. Manicotti was not cooked and had to send back. Waitress was inattentive. The Montes Special is now not served in the hot dish and smaller yet same price. Anti-pasta salad doesn't even have all aspects of the salad. We were shocked at the experience and still paid the $85 + tip we left. Guess what? No more. More...
Reviewed on Yelp
Glynis MacDonald Schultz
Celebrated my daughter’s 20th birthday (her choice) with creamy garlic soup, a Gyro sandwich, Gyro burrito, cannoli, and a to-die-for tiramisu:). Absolutely delicious:)
Reviewed on Facebook
Brittany Cochran
Let me start by saying the food is great!! It's the service that I had an issue with today. At 4:58 pm I placed an order for 2 pizzas, and two appetizers. The website said it would be 40 minutes, not a problem. I checked my email and found the confirmation email said 5:58 pm, again, not a problem. I arrived at the restaurant a little after 6, and was told it would be 10-15 more minutes, annoying. but okay. I sat and waited my turn, and watched other people come after me while I waited for about 30 minutes. For an order I had placed an hour and a half earlier. I'm pretty sure my order just wasn't made until I got there. I got to my car with my order at 6:45, and drove home to realize one of my pizzas didn't have the extra toppings I ordered on it that I paid for. Frustrating. More...
Reviewed on Facebook
Maxine P.
Both my husband and I rate the food at 3 stars. I'm usually pretty generous with my ratings and try local establishments often. Sadly this place did not live up to expectation. In fact, the Zataran frozen chicken pasta dish has more flavor and freshness.The cream sauce was separated in the bottom, it lacked much spinach and dry tomato pieces that description mentioned.The service was fairly fast, and plentiful portion.The best part of the meal was the warm rolls served at the beginning. More...
Reviewed on Yelp
Chuck Ellis
Very good Italian Food!! I love that it’s in our small town
Reviewed on Facebook
Virginia Otis Czechowicz
Another great meal at Pronto’s. Fettuccine with chicken. Wonderful as always with rolls and garlic dip. Yummmm🤩
Reviewed on Facebook
David W.
We ordered 3 subs and a pasta entre. Also, we got an appetizer.Ordering from the menu, and Slice, the subs all state they come with fries. We received no fries at all. I asked for my Italian Sub to have oil, vinegar, banana peppers and mayo. None were added. The subs were ok but rest was disappointing. More...
Reviewed on Yelp
Anne T.
We left after we never were asked our drink order, or any contact with the waitstaff after the hostess seated us. She even told the waitress she was seating us. The waitress tended to a table that was seated after us and then after them another couple were seated in the same vicinity as us. She went right away to them. We felt invisible and left. The menu looked good but we could not stay as who knows what further service problems we would have. We told the owner what happened when we were leaving. We were so disappointed. More...
Reviewed on Yelp
Carol Paladino
The authenticity of the food is amazing! Its just like my moms cooking and my mom as born and raised in Italy. The wait staff is warm and inviting making you feel like family. Thank you all for a wonderful experience each and every time we dine there! More...
Reviewed on Facebook
M H.
Lasagna was just ok and food took quite some time to prepare. The salad came plain no dressing even though they asked what kind I wanted (my fault, should have checked). I'm on the fence whether I'd be back or not. More...
Reviewed on Yelp
Dave L.
I've not had a bad thing ever. The go to is pizza some of the best I've had, recently tried that pasta which was also very good. The cheese steak was also very good. Staff is caring and attentive, can't go wrong by going here. More...
Reviewed on Yelp
Nichele Berry
Friendly service, great food. We love our date nights here. Don't forget to grab a bottle of their delicious garlic oil, so good.
Reviewed on Facebook
Cindy B.
Over the years, I've given Pronto's several chances. Normally the food is decent and the wait service has always been good, but several different times, two different ladies at the front counter have been downright rude- sometimes to me, sometimes to other employees. But the last two times, I swore I would never return. Last night, however, we called three other Italian places in Wise County and they were all closed, so I reluctantly called Pronto's again. It was a 25 minute drive from my house to pick up my order. First we had a disagreement over a gift card I had for $10. I've never known a restaurant to put a six-month expiration on a gift card. I had purchased the gift card in a fundraiser event at a local auction. Secondly, once I got home and began eating, I noticed my pasta was way over cooked. I was excited at the portions, thinking I would have leftovers today, but the pasta was terrible. No rigatoni, no pasta, should be overcooked. I did not call in because it was late already, and like I said, it was a 25 minute drive to get there. I had hoped, once again, that it would be better. I was wrong. I have been told the owner wants to know these things, and I've considered trying to contact him in the past, but my biggest problem in the past has been the front counter.EDIT- Thank you to the owner for a quick response. However, what I stated were facts and my opinion and nothing remotely slanderous. I had hoped for some sort of remorse, or correction (for the overcooked pasta), rather than a defensive response. I'll not be back! The "front person" at any establishment can "make or break" it for the future. I'm sure she's hard-working, in fact she told me she was, but she's running your business off. I believe reviews are meant to help an establishment, but this does not seem to be the case. And with a second local Italian restaurant within miles, I'd hoped this review would not fall on deaf ears. More...
Reviewed on Yelp
RG L.
This place has gone down hill since the owners moved to Florida. The food quality is worse. Service by at at least one waitress is rude. Yesterday we order crab cakes that were inedible. They were so terrible, we couldn't a single bite--yet they would not discount the cost. A dog wouldn't eat them they were so bad. I am taking them off my recommendation lists for the Clientes who stay at my dude ranch. Stay away if you don't want to get sick More...
Reviewed on Yelp
Linda N.
Food was great as always. Tried Chicken Genoese for 1st time. Very rich & flavorful. Call restaurant directly for take out instead of using Grub Hub link through Yelp. The restaurant is not consistently getting the orders even after app tells you order confirmed & food ready. Restaurant staff very friendly. Appropriate masking. We will be back in person once COVID contained but will continue with takeout until then. More...
Reviewed on Yelp
Jeffery Brown
Very nice people and very good service
Reviewed on Facebook
Dustin Wood
A MUST for Italian in Bridgeport!
Reviewed on Facebook
Mike Mathews
Sunday, the 17 th I asked to pick up my pizza at 9:05, when I got off work. I told them who I was and where I worked. They said no. I've put in a battery and three headlamp bulbs for their employees. Thanks Pronto's. More...
Reviewed on Facebook
Linda Farris
Food is amazing and atmosphere is great! Great prices also!
Reviewed on Facebook
Terry B Barton
great food (pizza) & service. Plan to go back again.
Reviewed on Facebook
Brian Holley
Top notch Great food!! 5 stars ⭐️
Reviewed on Facebook
Kelly Lee Norris
Delivery!! Great tasting fresh food.
Reviewed on Facebook
Lisa Brown
Reviewed on Facebook
Valerie C.
I must update my previous review. I went back to Pronto's with a couple of friends. Luck of the draw, we got the same server. She was great! One of my friends was a bit needy and the server handled it all quickly and pleasantly. The other friend had never been to Pronto's and loved it. I will always give restaurants with previous great food and service the benefit of the doubt. I am glad to know Pronto's has not changed hands because it's always been so good. Sorry for the doubt! Will continue to eat there and take new friends. More...
Reviewed on Yelp
Jay B.
Wow. Where to start, where to start. We ordered delivery last night. We don't eat out much, but as tired parents, decided to take the leap of faith. This was the second time trying this place....The first time we ordered and I picked the food up. We got fettuccini Alfredo and Chicken piccata (my favorite dish ever....) The Alfredo was disappointing, clumpy; which usually happens when you let the Alfredo boil...Does not happen if properly cooked. The piccata was heart wrenching. The chicken had the texture of cheaply bought meat, there was hardly any sauce, and it was flat out lack luster. They give you a ridiculous portion of pasta with hardly any protein. <br>The second time(yesterday:) Ordered the Hawaiian and the Meat Lovers pizza.....To put it simply; We regret not getting dominoes. It would've been less expensive, and we would've enjoyed it more. Seems to be harder to find good pizza than it is bad pizza now a days. Really was hoping an "Italian," restaurant would give us better results. Anyone who says "this place is great," has literally never tasted REAL Italian food. This place actually makes me want to open an Italian restaurant in this town just to prove how much better it should be. I haven't even mentioned my child's 10 dollar kids meal. We ordered spaghetti and meatballs, or in this case A whole bunch of spaghetti and 1 meatball. We added a side salad to this order. Did we get it? NO. We ordered chili flakes and parm as well, did we get them??? NO. Has this happened before? YES! <br>At this point, an establishment that forgets my salad not once, but twice, is an establishment that needs to seriously evaluate their input output. <br>They servers sit around polishing silverware in the front which is unprofessional, and unappetizing. The first time I picked up my food I waited for 30 minutes(after calling in 20 minutes before) while witnessing people get their orders and leave. Finally a server came out and just set my order on the counter. Watched multiple servers look at it and just walk by. It took me grabbing my order to get it!! Guess what wasn't in our bag? THE SALAD. I got it, and left. This first experience left me upset, and wanting to leave a review! Since we were new in town at the time, I decided to give them he benefit of the doubt and try again. <br>We will not be back. And I do NOT look forward to the owners "witty," unprofessional response as I've seen from other reviews. I'm writing this for the consumer, at this point I'm convinced this place doesn't care to do better. After the 25% tip plus 2 pizzas, and kids meal; Out 43 bucks. Just put the frozen lasagna in and save your money. More...
Reviewed on Yelp
Kelcey Greyjoy Pattillo Morris
Excellent food friendly staff!! Highly recommended. The cheese bread with pepperonis is a must have for appetizer. The entrees are authentic Italian!!
Reviewed on Facebook
Emily H.
This was my second time here and I had forgotten how good their fresh rolls are! I easily had 4 rolls. So delicious! For my entree, I got the shrimp scampi and it was good. A little too creamy for my liking, but it wasn't terrible by any means! Will come again if I'm back in the area. More...
Reviewed on Yelp
Roger Rodriguez-Loera
The steak and chicken marsala was amazing... their desert was very good as well... I forgot the name but it was a cream filled donut like desert,so delicious!
Reviewed on Facebook
Jonathan B.
We read the reviews and decided to give it a try. A party of four, seated quickly, waitress was very attentive and knowledgeable about the menu items. <br><br>She recommended several items, I chose the Trio. When it came out, I had already had a house salad, I was expecting what I got. <br><br>The plate was large and full. I wasn't sure that I would be a fan of all three items, but I was impressed. <br><br>If we are back in the area, I believe we would go there again. More...
Reviewed on Yelp
De Ann Mayhugh Matney
wonderful Italian food with excellent staff.
Reviewed on Facebook
Amber Cody
This was our first time to eat here. Great service, fantastic food, and even better options! We will be back, best Italian I have eaten in a long time.
Reviewed on Facebook
Phyllis Holley Blickensderfer
We aren’t regular customers because it is off our “beaten path,” but every time we’ve been there the food has been excellent, waitstaff professional, and atmosphere welcoming. I do recommend their menu and it’s value. More...
Reviewed on Facebook
Ron Barnes
Great restaurant. Wonderful pizza and traditional Italian pasta dishes.
Reviewed on Facebook
Rod Thronson
The best Italian food I have had in a long time!!
Reviewed on Facebook
Dan Brigham
Love this sweet little place. Best pizza in 100 miles. Warm friendly folks. Good food at a great price!
Reviewed on Facebook
Robin Leewright
Great food ,friendly atmosphere and great people.
Reviewed on Facebook
Cindy Davidson Smith
Prontos is a favorite of mine for a long time. Big plus is they deliver. Lobster Ravioli in pink vodka sauce is absolutely to die for!!!!
Reviewed on Facebook
Joseph Niswonger
Outstanding Italian food. The pasta and sauce taste as if it was made fresh. Also, the meatballs were the best ever. Service was excellent. Thanks
Reviewed on Facebook
Joseph N.
Outstanding Italian food. The pasta and sauce taste as if it was made fresh. Also, the meatballs were the best ever. My wife had Shrimp Primavera and said it was delicious. The service was also excellent. Thanks More...
Reviewed on Yelp
Betty York
Amazing food and reasonably priced!!
Reviewed on Facebook
Lane Farr
I posted on the Rant and Rave of Wise County Facebook page asking for a great Italian Restaurant. Pronto's was highly recommended. We were definitely NOT disappointed! The food and service were great! I am a Pastor and REALTOR® so I try and reccomend place to shop and eat in every town I have clients in! God bless! More...
Reviewed on Facebook
Amy Pennington Tyler
I love the staff! They are amazing and very friendly!
Reviewed on Facebook
Kim Ensey
Amazing food!!! Didn’t realize it was BYOB but will remember next time ????
Reviewed on Facebook
