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Plant Place & Flower Basket LLC logo logo
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Plant Place & Flower Basket LLC

Amherst , New York

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About

We are a full service florist specializing in weddings . We also have a full staff of the most talented designers in the WNY area.
With many years of experience , we handle each wedding with such detail . We are honored to be a part of your wedding day and want it to be all you have dreamed it to be.

Reviews (62)

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3/5

62 customer reviews

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24 September 2023

I know the owners/Family Technical wonderful people and great shop! Went for some flowers for my 7th anniversary!!! Always happy with them, they also did my wedding flowers. .. I would recommend them for flowers to any and everyone! Thanks guys! More...

Reviewed on Google Maps

1 April 2023

Reviewed on Google Maps

1 April 2023

Flowers were delivered on time, very fresh and exactly what I asked for. I appreciated the young woman who took my order. She listened, got all information correctly first time. That got my attention. Thank you.

Reviewed on Google Maps

1 March 2023

Fast, super friendly, lovely arrangements!!

Reviewed on Google Maps

1 March 2023

Reviewed on Google Maps

1 February 2023

I have been a customer for 26 years and all of the flowers have been beautiful in every way. Only once did I have an issue and it was immediately corrected in a very courteous manner.

Reviewed on Google Maps

1 February 2023

Prompt service and value!

Reviewed on Google Maps

1 February 2023

The plant I ordered, Peaceful Zen Garden, is beautiful. Delivery was on time. Highly recommended.

Reviewed on Google Maps

1 February 2023

The arrangement was gorgeous, and was delivered on time as requested. Will definitely order from here again. Customer service talking with Joanne was a pleasure. Will refer to friends and family.

Reviewed on Google Maps

1 February 2023

Reviewed on Google Maps

1 January 2023

Reviewed on Google Maps

1 January 2023

I came in with only a budget and color scheme for my order, and ended up with beautiful arrangements for a great value!

Reviewed on Google Maps

1 December 2022

My family and I have dealt with them for years they do a fantastic job

Reviewed on Google Maps

1 November 2022

Beautiful shop. I was made exactly what I needed on the fly, not long before closing. It was very inexpensive, very professionally done and my mother-in-law absolutely loved them. Thank you!!!

Reviewed on Google Maps

1 October 2022

Beware of this florist! If given the option, don't use them. Flowers were purchased for me from a third party who subcontracts out to local florists and unfortunately THIS was the florist who got the order. The flowers were supposed to be delivered on a Wednesday, but never arrived. They were then promised for the next day, on Thursday, but again never arrived. FINALLY they were delivered on Friday, but it was very apparent that the flowers had sat in the delivery vehicle for the two days prior because some of the flowers actually looked frozen (we were having sub-zero overnight temperatures). Needless to say, with the two day delay in receiving them and the freezing temperatures, these flowers are not holding up as they should. I have had them for 3 days and they are already looking wilted and tattered. I would definitely AVOID this florist. More...

Reviewed on Google Maps

1 October 2022

Completely was satisfied. Delivery arrived promptly. Loved the arrangement. It was a very special day for my family. Thank you so much Plant Place.

Reviewed on Google Maps

1 October 2022

Ordered flowers for Valentines through an online site. Plant Place & Flower Basket filled the order. Disappointed in the arrangement sent. Did not resemble the picture on the website. Bouquet was really small and flowers were not great quality. Delivery was very late in the day which may account for the flowers condition somewhat. I called the online company and expressed my disappointment. Next day a new arrangement arrived even though I didn't ask for a replacement. This one was very nice and exceeded my initial expectations. Flowers were beautiful and arranged perfectly. I will certainly give this place another try in the future. Good customer service. More...

Reviewed on Google Maps

1 October 2022

WOULD GIVE A MINUS 100 IF I COULD!!! ORDERED FLOWERS FROM TELEFLORA AND COULD NOT BELIEVE THE ARRANGEMENT WHEN I RECEIVED IT! !! LOOKED LIKE FLOWERS YOU WOULD GET FROM THE SUPERMARKET FOR $10. CALLED TELEFLORA COMPLAINED HOW BAD THE FLOWERS WERE. THEY WERE KIND ENOUGH TO GIVE ME A FULL REFUND!! WHEN I DO ORDER FROM TELEFLORA I MAKE SURE TO TELL THEM NOT TO USE PLANT PLACE!!!!! More...

Reviewed on Google Maps

1 October 2022

Very pleased. Will definitely order from here again.

Reviewed on Google Maps

1 October 2022

Ordered through From You Flowers and order was handled by this place. Flowers delivered Tuesday, dead by Friday! Bow poorly tied, flowers poorly arranged, did not resemble what I ordered. I complained received a 30% refund. More...

Reviewed on Google Maps

1 October 2022

Reviewed on Google Maps

1 October 2022

This first photo is what I got from the second photo that I ordered… plus a 10$ upgrade! Horrible, could have gotten better @ ALDIs !

Reviewed on Google Maps

1 October 2022

Flowers were sent to this "local artisan" from a 3rd party site. 1. They informed me they were delivered on Friday, but were actually delivered on Monday (after Mother's Day). 2. They were half the size of the arrangement ordered and were of very poor quality - half wilted. Extremely upsetting and embarrassing to see what was actually delivered. After reading reviews, this is apparently standard practice for this florist. Replacement flowers have been ordered with promise they will be from a different florist. Poor experience. Buyer beware. More...

Reviewed on Google Maps

1 October 2022

Reviewed on Google Maps

1 October 2022

It is a shame I could not give them a zero. Flowers were sent from our Grandkids in Maryland for Thanksgiving. They were dropped off on our porch the day before as my wife and I were not home at the time. Flowers were left on open porch, with no wrapping around them in a 40 degree temperature. You can imagine what they looked like. Doesn’t it make sense to try to deliver to a neighbor so they are not left out in the elements. My wife called immediately when we got home and spoke to someone at the shop. The shop was actually closed at that time but was informed someone would contact her the next day. Well guess what—it is now 6 days later and we have heard nothing from anyone at the store. My guess is we probably never will. What a waste of money. Consider someplace else to buy your flowers and save yourself a lot of grief and aggravation Ken More...

Reviewed on Google Maps

1 October 2022

Don’t order online. Sent me a confirmation email with all my information and they never followed through with actually charging me or carrying out the order. Offered to send it when I called a few days later but it was too late by then. More...

Reviewed on Google Maps

1 October 2022

Plant Place and Flower Basket is awful. I placed an order to be delivered on Sat for Mothers day. Well it is Tuesday and they still havent delivered them yet. Every time I call I get an answering service. Stay away. More...

Reviewed on Google Maps

1 October 2022

I bought a lovely Victorian tabletop tree here 10 years ago that I use every year. Quality products used.

Reviewed on Google Maps

1 October 2022

Took time out to meet my needs! Great place, excellent choices and knowledge.

Reviewed on Google Maps

1 October 2022

The plant place so graciously accommodated our small wedding arrangements! I had a few other places give us a proposal and I have to say, not only was the plant place MUCH more reasonably priced, but they made the overall process and vision much easier to arrange! The ladies who created our arrangements did a wonderful job and Ashley who took our order and managed everything made the process so easy for us! We appreciate you all and the amazing floral arrangements you put together for our wedding! More...

Reviewed on Google Maps

1 October 2022

UNRELIABLE and not local. I choose this florist because I wanted to support local and because I assumed being local would guarantee a timely delivery for my mother in laws 86th birthday. I placed the order the day before and was told there would be no issue delivering the next day. On the delivery day, her birthday, no flowers! I called same local number but seemed like an oversees call center who said we will have the driver call you. No return call that day! So birthday over, and 86 yr old very disappointed. Next day I call again I am told by another foreign call center person that someone will get back to me within 24 hours. I said that’s unacceptable and want a manager, she says that is not possible and someone will call within 24 hours. Totally unacceptable! Still waiting for a call by management. More...

Reviewed on Google Maps

1 October 2022

THE WORST!!!! You can’t even get a hold of someone over the phone.they are not that busy to out source your phone services. this is a mom & pop store and it’s easier to deal with big chain stores than this trashy business. They are giving good florists a bad name. More...

Reviewed on Google Maps

1 October 2022

Not delivered on time, delivered next day.

Reviewed on Google Maps

1 October 2022

Everyone should read the reviews before they place an order. I ordered a wreath on Monday of this week and was promised that it would be first thing in the morning at the cemetery where my son is. It was his birthday that day and we wanted to have a nice wreath on his grave. It wasn't delivered at all on on Tuesday and on Wednesday I called the cemetery and it still was not delivered I don't think they even made it. on a Tuesday I called twice and the girl said she'd have the driver call me received no phone call. I also called later in the day and received the service that day and they told me that someone would call me from the flower shop. never received a call from them either so I'm assuming they didn't even make it. This is terrible business and I want to make sure everybody knows about it. More...

Reviewed on Google Maps

1 October 2022

DO NOT ORDER FROM THIS FLORIST. Your flowers will NOT BE DELIVERED ON TIME. They also do not pick up the phone and use a CALL CENTER. I simply wanted to send some flowers to my sister for her birthday but they could not deliver on time. WORST EXPERIENCE EVER. More...

Reviewed on Google Maps

13 May 2022

Plant Place is terrible. Ordered flowers online to be delivered for Mother's Day. Here we are almost a week later and no flowers. Called everyday and keep getting an answering service no matter what time of day I call. No call back. Stay away. More...

17 December 2019

Awesome arrangements. Always professional and knowledgeable.

Reviewed on Google Maps

10 December 2019

Sorry to be posting this so late but I've been so depressed about losing my sweet 15 year old kitty. My sister ordered from teleflora as I live 5 hours away. My arrangement arrived late Sunday afternoon. The box holding the vase was soaked and the flowers were wilted, especially the accent delphinium. I called the florist and she told me that 2 of their trucks were broke down and would send a new arrangement in several days. I stressed that the delphinium was in poorest condition and I would be happy if she replaced with another purple flower. When my new arrangement arrived the man who delivered handed it to me sideways soaking the box, again. Petals were falling off, similar poor condition of the new arrangement. My grandfather was a florist, I was very disappointed. I am new to this area, never again. More...

Reviewed on Google Maps

28 October 2019

Ordered flowers on Friday for delivery the following Tuesday as congratulations to a dear friend for first day of her new job/promotion. The flowers didn't arrive until 3:45, 15 minutes before she left for the day (I did mark on order that this was a business where asked) and they are much less full of flowers than pictured online for the price I paid. Extremely disappointed and would not recommend. No excuse for such a late delivery with that much notice. More...

Reviewed on Google Maps

28 September 2019

Very disappointed. Arrived a day late, not what I ordered and half dead. On top of that they called the person they were being delivered to the day before, letting them know they were getting flowers and that they were going to be a day late. Ruined the surprise. EXTREMELY RUDE lady that answered the phone. Apparently it is the same lady the other reviews are complaining about. More...

Reviewed on Google Maps

22 September 2019

Reviewed on Google Maps

29 August 2019

The Plant Place & Flower Basket did my wedding flowers. They were absolutely STUNNING!!! I gave them an idea of what I was looking for and they far exceeded anything I had in mind. Still receiving compliments on the flowers! More...

Reviewed on Google Maps

30 June 2019

I was initially disappointed and embarrassed by what they delivered to my friend. I was hesitant to call because I hate complaining but I’m so glad I did, they delivered a new arrangement the very next day and it’s beautiful! ! Seems a lot of people have had the same issue. Someone here is very skilled and knows what they’re doing, hopefully you can continue to provide customers with beautiful arrangements similar to what is shown on the website. These flowers are by no means cheap. Thank you for your great customer service. More...

Reviewed on Google Maps

21 May 2019

I will NEVER order from ProFlowers again, as Plant Place and Flower Baskets is who they had deliver Mother’s Day flowers that arrived 2 days late! !! Not to mention, when I contacted ProFlowers about the delay, they supposedly tried reaching out to Plant Place and they would not answer. Why in the world would they even bother to do business with this place? They’re clearly rated a 2.4 for a reason!! Also, the flowers I ordered were NOT what Plant Place eventually delivered!!! Extremely disappointed and a waste of money...they should be ashamed of themselves (both companies)! More...

Reviewed on Google Maps

14 May 2019

Disappointed! Flowers arrived 2 days late. Arrangement was poorly done, it looks like they just shoved a bunch of flowers into a vase. Some of the flowers have wilted.

Reviewed on Google Maps

27 February 2019

Very impressed with this company. Everything was smoothe and delivery service was prompt and professional.

Reviewed on Google Maps

27 February 2019

Horrible do not ever order from this company. Did not send my friend her flowers for Valentine’s Day called and talked to a complete idiot not even located supposedly in Buffalo about the order. And owner never called back. No flowers. No anything. More...

Reviewed on Google Maps

27 February 2019

NEVER AGAIN. A completely different bouquet arrived with cheaper flowers. When I called thinking they shipped the wrong flowers, a VERY rude lady tried to tell me (as I was reading THEIR description online which only states roses and tulips), it is mostly carnations and I am wrong. They shipped a new bouquet after some aggravation, trying to make it seem they like were doing me a favor! This happened last time too and judging by other reviews this is common. I will not be ordering ever again from them. They used to be good years ago, they went down hill. More...

Reviewed on Google Maps

29 December 2018

Always recieved great service !

Reviewed on Google Maps

29 December 2018

I recently ordered the Teleflora Joyful Gesture bouquet from you. When it arrived a day later than it was supposed to, I am guessing it had no more than 9 flowers in it, and mostly carnations. I could have sent someone to the grocery store and had them purchase flowers, and not get carnations. Needless to say I am beyond disappointed, and will not ever use your business again, nor would I ever recommend you. Saddened my my sad excuse for a bouquet. More...

Reviewed on Google Maps