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Pioneerhardware

Beverly Hills, California

(93)
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5/5

93 customer reviews

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20 December 2019

Nice local hardware store. Fast friendly service. Getting keys made was a breeze. So glad this place is here.

Reviewed on Google Maps

11 October 2019

Pioneer Hardware is located on North Crescent Drive and Dayton Way. It's a small hardware store that's been here for over 3 decades. First will point out this store is not comparable to the bigger hardware store institutions in terms of products available. For basic items such as light bulbs, key duplicates, household items it's a great store. The customer service from the main guys who have been here over 25 years is commendable. I have purchased portable heaters and replaced knob handles, and the guys have been super professional and helpful. Priced a tad higher than goods from other vendors but service makes up for it. Unfortunately I cannot say the same glowing review for the females in this store, all have been uncordial, unprofessional, negative attitude and unhelpful...would merit a zero star.I like this store, for the useful items and some of the kitschy items they sell always amuses me and the recipient I gift it to.Also, like the free 1 hour parking in the structure behind the store and this location is so convenient for me. Today, I came in search of an air filter/humidifier to help my allergies due to the ongoing fires in the valley. Unfortunately, they have run out. I will have to order it on Amazon and request same day delivery ASAP. Pioneer offers same day delivery as well, and despite them being 2 blocks away from me at the Montage, its a lifesaver and timesaver service that earns my 5 stars. More...

Reviewed on Yelp

15 August 2019

Great little gem in the heart of Beverly Hills. Small hardware store.

Reviewed on Google Maps

26 July 2019

They have everything!Any questions - ask for a Ryan or JD.But, all the girls will troubleshoot as well.Consistently friendly and helpful

Reviewed on Yelp

30 June 2019

They have practically everything you need. Friendly staff

Reviewed on Google Maps

30 June 2019

One of the last small business hardware stores in LA. Convenient and good location but small selection. If you just need keys copied or basic hardware store needs this place works just fine.

Reviewed on Google Maps

30 June 2019

I get everything I need for repairs here

Reviewed on Google Maps

30 May 2019

Very helpful, they spent time looking exactly at what I needed and recommended the cheaper option rather than trying to sell me something fancy that I wouldn't need. Also free parking right next to it. Would definitely go back. More...

Reviewed on Yelp

30 April 2019

Great store! You can find anything you need. The staff is professional and friendly. They even offer handyman services! Shout out to Jeff for helping me.

Reviewed on Google Maps

6 April 2019

This place has been around so long in Beverly Hills it may have been founded by some Pioneers.You have to just come in and walk around and see all the cool things they have.  It's far from just having hardware.  This place is an institution in Beverly Hills.  But here is the best part:  Unlike the days of the pioneers, today you can go to doitbest.com and order things for Free pickup at Pioneer.  That is what I do!  They have stuff there you cannot find elsewhere.You order and they call you when it arrives and you pick it up.  Easy!One hour free parking in the garage next door. No validation needed. More...

Reviewed on Yelp

13 March 2019

Hardware stores are magical places, hallways with odds and ends stretching into forever.I love Pioneer Hardware.They have a everything you could ever need for your home.  They copy keys.  They are friendly.  The are humble. They have free parking!Just popped in to make copies of keys for my boss.  Was having a seriously stressful morning until I talked with the folks at Pioneer.Now I not only have copies of keys at an inexpensive rate, I also have a better mood.Check this store out.  Located right next to the post office on Crescent, the little market and deli, and the Italian restaurant.Thanks, Pioneer! More...

Reviewed on Yelp

28 January 2019

Nice service.

Reviewed on Google Maps

29 November 2018

Great place !! we can find anything we need for home improvement, bathroom or kitchen stuff, seasonals, gifts ! Love thut place. Highly recommend it.

Reviewed on Google Maps

29 November 2018

Very helpful staff, prices seemed reasonable on the items I needed.

Reviewed on Google Maps

14 September 2018

I do love boutique hardware stores where you can buy drill bits, cute garden decor and get keys cut all in the same space. An added plus is knife sharpening in the 1st and 3rd Wednesday of the month with a quick turnaround time.The service is always great here, everyone is very friendly and really goes out of the way to be helpful. Prices are fair and reasonable and not over the top just because it's Beverly Hills. Pioneer has that family feel to it and it's one of the reasons I like it so much. More...

Reviewed on Yelp

31 August 2018

Very knowledgeable people.

Reviewed on Google Maps

2 July 2018

What a great store in the heart of Beverly Hills! I needed some keys made and ended up picking up some light bulbs, batteries and some paint for my back fence. Great service and what a selection, and they had a buy 3 get one free coupon that I used from Google.Thank you Pioneer Hardware! More...

Reviewed on Google Maps

2 June 2018

Love this store! Everyone was very helpful and I got everything I needed. LoPIONEER HARDWARE wes is closer to me but its more of DIY store and can never get any help. Price is comparable to Amazon.

Reviewed on Google Maps

28 May 2018

Outstanding selection and reasonable prices, all of which seems surprising given this store's Beverly Hills location (tucked away on Crescent Drive). The inventory of electrical and plumbing parts exceeds that of many chain hardware stores. There's a great lock and key-making shop too. High-end and/or last-minute picnic and party items abound, as do practical household items (intended, perhaps, for the nearby community of elders/retirees). More...

Reviewed on Google Maps

28 May 2018

Local gem with great informed staff, service and good prices.

Reviewed on Google Maps

28 May 2018

Just came across Pioneer, amazing selection of all kind if small bits that are usually hard to find.

Reviewed on Google Maps

5 April 2018

Very friendly staff and they know what they are talking about. Excellent parking.

Reviewed on Google Maps

30 March 2018

Great service. Will probably have small items you need.

Reviewed on Google Maps

5 March 2018

Good

Reviewed on Google Maps

1 February 2018

Excellent place to shop and find what you need quickly in the heart of Beverly Hills. The store has been in business for many years and is a fixture in the community. The staff is extremely helpful and friendly. Ryan the store manager goes out of his way to help the community senior citizens. Owner Jeff is a hoot! Funny guy, interesting Beattle memorabilia collection hanging in the store...Ask Jeff anything about the Beattles and he has the answer.Price are fair and it's an easy in and out More...

Reviewed on Yelp

30 November 2017

Cute, super quirky "hardware" store in Beverly Hills. I love it because it's so different from the stores surrounding it. The staff is super nice and happy to help .Come here all the time because I work nearby and they have EVERYTHING... all kinds of little odds and ends, from heavy duty tools to AA batteries in bulk. They make copies of keys for like $2.FYI 0.50 cent charge if you want to use a credit card on a purchase less than $5 (I legit never have cash) More...

Reviewed on Yelp

28 November 2017

Best hardware store in Town! They have the best service and they are so professional. I highly recommend.

Reviewed on Yelp

21 November 2017

Truly a hidden gem in Beverly Hills. They literally have E-V-E-R-Y-T-H-I-N-G. The staff is amazing and Ryan is beyond knowledgeable. My son had a school project and I decided to go to my local hardware store for help. Ryan took his time to explain  me and my son how to make it work. Not only did we come out of there with the right tools but we were greatly satisfied with such an awesome customers service. I've read some reviews about ppl complaining about they're prices and let me tell you something customer service like the one we got, won't find it a at a Home depot or another corporate hardware store. I've been there too many times and I cant find anything without asking 10 employees first and they'll just point to where they think the merchandise is. An extra buck or two is definitely money well spent. My time is more important than driving to west Hollywood (Neatest Home Depot) and being stuck in traffic. Once again thank you Pioneer for saving the day!!! Ps: they're very dog friendly! They have a beautiful German Shepherd as a mascot. More...

Reviewed on Yelp

28 October 2017

Awesome store with great staff. Everyone in there is super friendly, helpful and knowledgeable about their trade.And most importantly, this store has everything! And at terrific pricesA+++

Reviewed on Yelp

27 October 2017

Great handyman service -- ask for Danny especially, but they're all great.  Pioneer is that neighborhood gathering spot for local knowledge and whatever your small problem might be. .. they know how to fix it and they know who'll do a great job. More...

Reviewed on Yelp

23 October 2017

Pioneer hardware is a friendly store where you get fast and personalized attention. The owner, Jeff, is also great to deal with. Highly recommended.

Reviewed on Yelp

29 June 2017

Pleasant and helpful staff within a neighborhood hardware store.well stocked with a wide variety of useful home and office type products.

Reviewed on Yelp

10 June 2017

I love this store; I've been coming here for years (decades), but when I got gift cards from somewhere else, I tried to find what I needed there. They didn't have anything I wanted, such as a toilet-paper holder with a reserve section for extra rolls), so I walked to Pioneer Lucerne, and it was there at a most reasonable price. No problem. Picked up other items I wanted/needed that I couldn't find online. Great store, great selection of all sorts of hardware and home items, and a wonderful staff that is knowledgeable and helpful but not hovering or pushy. Thank you, Pioneer. More...

Reviewed on Yelp

3 May 2017

I reached out to Pioneer hardware to get some help with things around my home. Ryan was so helpful, he went above and beyond to make sure that I was taken care of. He did an amazing job, very clean work. I am very happy with my experience and I would definitely recommend Pioneer Hardware to friends&family. More...

Reviewed on Yelp

27 April 2017

I've been here several times. I always thought it was a great classic hardware store, with a bit of an urban twist. Always been happy with the advice.

Reviewed on Google Maps

24 March 2017

I'm here all the time, employees are knowledgeable and so helpful. Best hardware store in LA!

Reviewed on Yelp

1 March 2017

For the past 5 years, I've worked just a few blocks away from Pioneer Hardware, so I have frequented this store many times.  This is not your big box hardware store, thank God.  Each and every one of the employees are not only friendly, but knowledgeable as well.  But today succeeded my expectations. I came in not really knowing what I needed.  The kind gentleman patiently listened as I explained the problem and showed him pics of the situation. He gathered that all I needed was a different length screw. So, he proceeded to give me two different options to try for free!  Now, I'm not suggesting that you expect handouts, but the screw that I needed was super teeny tiny, and he wasn't positive that would fix the problem. But he was generous enough to do his best to help me find a solution. I just got home, and boom...that little screw fixed the problem and I couldn't be happier. My review is long overdue, but this place has always pulled through for me!  Highly recommend!! More...

Reviewed on Yelp

10 February 2017

Amazing staff! Friendly and very helpful. A wonderful neighborhood business! Keep up the great job

Reviewed on Yelp

2 February 2017

Very convenient, when need a light bulb or tools this is the place.

Reviewed on Google Maps

17 October 2016

It's good to find a place...any place... where they still believe in SERVICE to the customer.This is one of them.  A real gem of a store and Jeff cares about his work and his customers. Their handyman service is very reliable and you feel that you are dealing with people who really know their stuff!!! More...

Reviewed on Yelp

21 September 2016

Amazing hardware store with people that are helpful and caring when you need to find something and you have no idea where to begin!  And they have everything (Thank God) cause God knows Home Depot is far far away from Beverly Hills!  I will always be a customer cause you guys treated me so well when I came in last week.  Thank you Alessandra More...

Reviewed on Yelp

26 August 2016

I would highly recommend Pioneer Hardware as a great place to shop for kitchen items, candles, practical gifts along with basic household items like light bulbs, nails etc. plus the staff are very resourceful and willing to tackle a problem.   I went there to have them look at a walker that had a loose knob.  I had gone to a medical supply store and they had told me that I would have to buy a  new walker that the knob could not be replaced nor the problem solved.  However, the staff took the time to try different ways to solve this issue and presto-one of the ways worked.  Now we do not have to buy a new walker and the old one is as good as new.  I can't thank them enough. I could never have gotten this kind of service at a Home Depot, Lowe's etc. More...

Reviewed on Yelp

23 August 2016

I had copies of keys made and had to go back a few times to have them adjusted, they were very helpful by coming to my studio to check the locks and fix the copies for me so I didn't have to go out of my way.   very understanding and nice!

Reviewed on Yelp

21 August 2016

The "Cheers" of hardware stores. They really do know your name!  Customer service like its suppose to be. More than hardware too. Great gifts and if they don't have it, they will order and find for you!! More...

Reviewed on Yelp

18 April 2016

I am a big fan of the handyman service.  I've used it for a variety of situations, such as fixing leaky toilets, changing light fixtures, repairing fence gates, hanging curtain rods on pesky plaster and lathe walls, etc.  Basically, it's the perfect solution for anything that's outside of your own comfort level but too small to hire a contractor.  I've used several different handymen from Pioneer, and they have all been professional and wonderful. More...

Reviewed on Yelp

4 April 2016

When I walked into Pioneer Hardware, I was immediately transported back to the great hardware stores of the pre-Depot world.  I was visiting Los Angeles last month and my 92 year old uncle needed some small home repairs (light switch covers, plumbing etc). I was pressed for time and I needed a few things fast. Greeting me was a very helpful employee (I forgot his name) who led me around the store, they had everything I needed and had me back out to the garage behind the store (very convenient parking for Beverly Hills). The only problem I had was I forgot which level I had parked my car!!! Took me a few floors to realize I was on the first one  so my rushing around the aisles probably was unnecessary. Next visit, I will take my time. More...

Reviewed on Yelp

29 March 2016

The ladies working the counter are so awesome I wish I could find an excuse to go there every day. Just for the short time you are inside the store you actually forget your in uber stuffy BH. See y'all soon.

Reviewed on Google Maps

28 February 2016

I really love this place. I went in here for just a hammer, but I got to looking around and this store has everything one could ever possibly need. Their service is impeccable. They ask if they can help you but if you say you are looking around they leave you alone. Awesome, that's what I call customer service. We need more family owned businesses in this country. Keep up the good work. More...

Reviewed on Yelp

7 February 2016

This hardware store is the best in the city; it has everything you could possibly need and they have great customer service.  It's a small hardware store, yet still stocks so many, many useful and helpful items for one's needs. More...

Reviewed on Yelp

29 January 2016

It's a small location but they have a huge variety of items and it's close by to a parking garage that has 1 hour free parking next to whole foods. I had been to several places looking for paraffin wax to lubricate the squeaky trucks on my longboard and finally, these guys had it!The staff was friendly and knowledgable and the free hammer deal is very nice. More...

Reviewed on Yelp