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Do you fully understand why customers buy from you, backed up by data- not anecdotes from salespeople? When was the last NPS survey? Does it vary over time, by geography or product?
Who are your fans and brand ambassadors, and who will likely buy somewhere else next time?
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Sounding Board
You are working on a strategy for your business or have embarked on a journey but are not sure that it is working?
You may benefit from a professional ‘Sounding Board’.
I listen to your strategy and thoughts, ask deep diving questions and uncover the hidden gems as well as the potential flaws.
The best 30 minutes you have ever invested.