Loading...

Please wait ...

Nu Look Home Design, Inc. logo logo
N

Nu Look Home Design, Inc.

9990 Fairfax Blvd, Fairfax, VA 22030, USA

(33)

About

"Nu Look Home Design Inc is a Better Business Bureau A+ Rated roofing company that boasts more than 40,000 happy customers. In addition to top-quality roofing installation and replacement services, we also provide premier gutter, siding, windows, and doors installation services across Fairfax, McLean, and the rest of Virginia.

Show more

Reviews (33)

Leave a review
4.5/5

33 customer reviews

Loading...
28 September 2021

Not enough stars to rate this company. They installed my roof yesterday. They were on time, fast, efficient and professional. I have to give special kudos to Joe, who came back to my house to clean up some branches that were inadvertently left behind. Not too many companies out there, go as above and beyond as Nu Look. I highly recommend them. More...

Reviewed on Facebook

11 August 2021

The installers were very respectful and knowledgeable. They made sure I was completely satisfied with the installation. If in the future I need work I will call Nu Look.

Reviewed on Facebook

26 July 2021

This is my second go around with NU. I have a large garage that needed a new roof before the pandemic and they did a wonderful job. The second time I used them I contact them for an insurance claim due to heavy rains and wind on my house. The quality of the sales staff and construction crew and foreman wonderful. it took a little longer then previously expect but by the time it was done it was worth. I have no problem with the extended completion time, if you want it done correctly then sometime things happen. They were very professional. I was not how ever happy about being told I needed to come up with extra money for the job to be completed. Due to "unforeseen damage/issues" I was told day of construction I would need to product an additional $1000 for the job to be completed. This was an insurance repair not just a "time to get the roof replaced" gig. Knowing this: 1) with just a little more pre site review the additional damage would have been noticed and accounted for 2) because it was an insurance claim this was not planned money. It just so happens that I had the additional money but what would have happened if I didnt. A hundred or two here and there is not a big deal but over a $1000 at the last minute?!? Especially post Covid ... Who has that kind of money laying around..... very irritating amongst other adjectives . That said over all if I have another project around the house I will contact sales person from NUlook for future projects but I will keep a better eye on the numbers "$$$$$" once construction starts More...

Reviewed on Facebook

15 July 2021

Just sign to put new roof on our house. Unfortunately our roof is only 16 years old however was not put on correctly. Chadd and Jess were our sales person and we found They were very knowledgeable about their material and the labor needed to replace the roof. They worked with us to get a price that we could afford to do the roof. I would recommend them to any family or friends that need to replace the roof More...

Reviewed on Facebook

29 June 2021

⭐️ I had my roof done not even 10 years ago. I noticed that some of my shingles are missing off my house. I called the extended warranty and they’re going to asked me to give them bills from back when I had the roof done to make sure I was a homeowner. I told him that I was the homeowner and I have paperwork showing no one ever came out, no one ever called me back. very disappointed with this company. I wouldn’t recommend this company to anyone. More...

Reviewed on Facebook

17 June 2021

Michael was very professional and very knowledgeable, gave me a great deal and made me feel great about working with them!

Reviewed on Facebook

5 June 2021

Great experience from beginning to end!

Reviewed on Facebook

3 June 2021

I have been trying for weeks to get my sagging storm door repaired that was installed last year. I have called and submitted multiple tickets now. A technician did come out weeks ago but the issue was not fixed and Travis was supposed to get back to me. The "fix" ruined the door frame when the technician ran a long screw outside of the door frame into entry surround trim. More...

Reviewed on Facebook

17 May 2021

Nu Look provided top notch information as well as promised and gave us top notch work. The whole process was easy and flawless. We couldn’t be happier with our new roof. I highly recommend them as a business and stand behind the work we received from them. Thank you Jacob and Preston , Zach and Sandy. More...

Reviewed on Facebook

20 April 2021

Nu Look Home Design was a pleasure to deal with from start to finish. The sales director, Chadd, was knowledgeable, friendly, and answered all of our questions. The project coordinator, Zach, and Sandy, in the office, were also attentive. The crew arrived at 7 in the morning of the appointed day and completed the job in one day. The finished product looks great. We felt the price was fair and would not hesitate to recommend this company. More...

Reviewed on Facebook

10 April 2021

Professional, friendly, and they care. They put you first.

Reviewed on Facebook

24 March 2021

Met with sales representative Spencer Cooksey. I was very impressed with him and his knowledge of the product he was promoting. I contacted Nu Look to have my roof replaced. Spencer answered all my questions and had sample products to show me. His knowledge and enthusiasm for the company convinced me to choose Nu Look to be the company for my roofing needs. I hope going forward, Nu Look continue to impress me. More...

Reviewed on Facebook

7 March 2021

They come out give you a estimate for more than double of any other estimates. then they knock money off off you sign on directly. high presure sales pitch. reminded me of a used car salesman that keeps going back to see the manager for a better price. total waste of time. check their reveiws on yelp. I asked the saleman about the yelp reviews. he said you can't go by that!! terrible pushy overpriced. . if I can give them a negative two I would would. stay away!!!!22 grand for a 22 square roof. lol More...

Reviewed on Facebook

3 March 2021

Ben Spencer came out to give an appraisal and was very professional and knowledgeable!

Reviewed on Facebook

12 February 2021

Nu Look was excellent from start to finish with my roof repair and claim with the insurance company. They showed up ASAP and got the job done both on site and with the adjuster. They had a very competitive price and came through when I needed a job completed fast. I highly recommend their service. More...

Reviewed on Facebook

9 February 2021

Nu look was awesome. They took care of coordinating everything between our insurance company, HOA/ARC and their crew. Everything was completed on time and professionally. I would highly recommend them.

Reviewed on Facebook

25 January 2021

I love the materials that the company use. Mr Andrew Cook really went into detail in going over the my remodel. I highly recommend this Nu Look.

Reviewed on Facebook

13 January 2021

Spencer came in and thoroughly explained the materials, the process, and the financing options. He answered my questions. He made me feel comfortable with the process . I highly recommend Spence and Nu Look Home Design. More...

Reviewed on Facebook

12 January 2021

Warranty work is impossible. The service representative assists the customer locating the serial number on your window--that is it. Customer must make the claim to the Alside company, place the order, receive the part and hopefully-not have to install it. This is my second try as the incorrect part was ordered first from a drop down menu on the Alside website. What good is this warranty? More...

Reviewed on Facebook

11 January 2021

Our consultation with Spencer Cooksey was quite interesting. He was far more knowledgeable than I had expected. His delivery and the actual product was superior ! I believe that Nu Look is going to be the roof for my lifetime! Thanks Spencer. More...

Reviewed on Facebook

11 January 2021

I was impressed with the product and the warranty information about Nu LookHome Designs. Spencer Cooksey was very informative and he had a great command of the roofing possilities. Thanks Spence!

Reviewed on Facebook

19 December 2020

The roof installation was not completed according to the work order which the onsite foreman admitted he did not review before the job requiring a return visit. Only when I refused to pay the balance was the property damage repaired to the existing new siding. The roof now less than three years old is leaking. Repeated phone calls and completing the online warranty form has yielded calls from the rep promising visits to my home which have not been met by the company. The latest was a request that I be home on a Saturday during a four hour window where no one from the company showed up as promised in their voicemail message. It is now the week before Christmas and a recent snow has added to the water damage to the second floor bedroom ceiling. The water is now dripping through a hole in the plasterboard unto the carpet. I have rarely dealt with such an irresponsible company and am not one to complain. Avoid this company. More...

Reviewed on Facebook

12 December 2020

Company Representative Andrew Cook was Very knowledgable in his presentation & helpful with our Questions.

Reviewed on Facebook

23 November 2020

From start to finish Nu Look have been perfect professional! What could have been a costly and stressful situation was made simple. I will recommend them to anyone! Adam, Shelby and Matt are awesome! More...

Reviewed on Facebook

21 November 2020

They replace the shingles’s and it was a very smooth no hassle experience. The job was done in a professional manner they worked with me every steps of the way. Would work with again for any job.

Reviewed on Facebook

31 October 2020

Straight forward, knowledgeable, helpful, and a good listener. Phil Conner with NU Look Home Design was wonderful and answered all of our questions. We have encountered a lot of salespeople over the years, and Phil is by far the most down to earth and helpful representative we’ve worked with. Phil listened to our concerns, helped us stay within our budget, and guided towards a comfortable price point that got us the windows we wanted. We have worked with NU Look Home Design MD in the past. They offer a lifetime guarantee and have always been prompt to respond when we have had questions or concerns. I highly recommend NU Look Home Design MD, and if you go with them, be sure to ask for Phil! More...

Reviewed on Facebook

29 October 2020

One of the best experiences I’ve had. Nu Look was very professional and did a fabulous job completing my roof. The crew was at my house at about 7:30am and finished at about 2:30pm including the cleanup. They cleaned up the place better than I do and were very efficient. Yes I would recommend you guys to anyone desiring a roof. More...

Reviewed on Facebook

27 October 2020

Very good presentation, Christopher was on time and followed all covid precautions. Nu Look Home Design was clear on all pricing and included certain possible change orders. Sales pitch was not pushy and understanding to our needs. I would recommend them anytime. More...

Reviewed on Facebook

7 October 2020

The two gentleman came out new exactly what I needed. Help explain to me the proper way works should be done. And gave me a great price.

Reviewed on Facebook

7 October 2020

Honest and up front about pricing and quality. Very friendly. I want to do the job right the first time. Martin gave me a good feeling about the whole process!

Reviewed on Facebook

12 September 2020

Very knowledgeable sales staff that was able to answer all of our questions and negotiate a deal that met our timeline and budget!

Reviewed on Facebook

27 August 2020

We were so impressed with the Nu Look Home Design guy who came to our house yesterday to perform a roof repair the occurred when a tree branch fell on the roof in a storm. He worked tirelessly in the heat for several hours to make sure the repair would take care of the problem. We feel he went above and beyond! More...

Reviewed on Facebook

12 August 2020

Paul Lee was very helpful and knew his stuff. Very happy with the process and looking forward to my new roof! Thank you!

Reviewed on Facebook