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My Shuttle

West Valley City

(53)
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Reviews (53)

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5/5

53 customer reviews

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5 January 2020

Price, convenience, customer service, on time. What else can I say? They deliver!

Reviewed on Facebook

20 December 2019

Great shuttle service. We use them at least once a month to get to and from the airport. They are always on time and super courteous. The automobiles are always clean and comfortable. More...

Reviewed on Yelp

15 November 2019

We had a great experience. Jose was our shuttle driver. He was on time, helpful & very friendly. We plan to use MyShuttle again in the future.

Reviewed on Facebook

27 October 2019

The service that was provided was outstanding. The driver, Travis, was very nice and picking us up and driving to our home was a very good experience. I would highly recommend this service. They were very helpful from the time of making our reservation to our delivery at our home. More...

Reviewed on Facebook

27 August 2019

Great service, on time, but very pricey for a one way trip!

Reviewed on Facebook

20 August 2019

Excellent service and customer care.

Reviewed on Facebook

5 August 2019

My Shuttle was on time and very helpful. Communication was excellent. Reliable. Highly recommend!

Reviewed on Facebook

4 August 2019

kept to the speed limit, used signals when turning. overall safe driving

Reviewed on Facebook

4 August 2019

Mike was on-time to the exact second.

Reviewed on Facebook

2 August 2019

The shuttle was on time and was easy to find. The driver did a great job keeping me in the loop and got us back home quickly. He was friendly and efficient.

Reviewed on Facebook

29 July 2019

Excellent professional service! Thanks!

Reviewed on Facebook

16 July 2019

Our driver was great. She was very courteous and we enjoyed talking to her about SLC. It became confusing when we arrived at Deer Valley, but she stayed with us until we met an employee who showed us the correct lodge. She was the best! Rich and Deb Serby, Colorado Springs CO More...

Reviewed on Facebook

12 July 2019

Our driver was right on time and was in contact with us the day before and the day of our arrival. Highly recommend My Shuttle.

Reviewed on Facebook

12 July 2019

Clean vehicle andfriendly driver

Reviewed on Facebook

1 July 2019

Highly recommend My Shuttle. Awesome communication, extremely professional and very nice SUV's. Will definitely use them again!

Reviewed on Facebook

1 July 2019

On time driver knowledgeable about the area

Reviewed on Facebook

28 June 2019

Great communication, on time, friendly & safe drivers. Highly recommend!

Reviewed on Facebook

16 June 2019

Raffaelle was always in communication, on time and very pleasant. I highly recommend My Shuttle.

Reviewed on Facebook

5 April 2019

Great drivers (Kristin and Travis), knowledgeable about the area - it was out first visit to Park City and they gave us good info and tips. Drivers were very friendly - great communication before and at time of pick up. EASY find them to get out of the airport. Office staff was very helpful and responsive is setting up the reservation. Great price for a private shuttle. Will definitely use them again. More...

Reviewed on Facebook

31 March 2019

Great service. Jose contacted us a day in advance via text message and remained in constant contact until he picked us up. He was very helpful getting our bags loaded and conversational on the ride from SLC to Park City. I would highly recommend their service. More...

Reviewed on Facebook

30 March 2019

Great experience. Had email confirmation. Hollie was professional. She drove us to Park City in a snowstorm but seemed calm and confident the entire way

Reviewed on Facebook

27 March 2019

I have been using My Shuttle for the last 3 years and I can say I have not had any issues at all. Drivers have been on time, good communication, and the price is always fair.

Reviewed on Facebook

27 March 2019

Yes! Excellent experience with My Shuttle, We had a party of 7, our flight was delayed then had a time change and they were very accommodating! Received text confirmation and the driver communicated prior to arrival. Thank you and Aloha More...

Reviewed on Facebook

24 March 2019

Fantastic service!!! My Shuttle responded promptly to my internet inquiry. We had a group of seven traveling to Park City for the weekend. They were the most reasonably priced for private transportation. I received a text from the driver a day or two before we were scheduled to arrive confirming he had the correct flight info and arrival time. And I received a text upon our arrival and a phone call (since I didn’t see the text right away). Jose, our driver was very welcoming and professional. He knew exactly where we needed to go and got us there quickly and safely. We plan on using My Shuttle for our return trip to the airport as well. More...

Reviewed on Facebook

19 March 2019

There before time, kind and courteous!

Reviewed on Facebook

19 March 2019

Great service and on time.

Reviewed on Facebook

4 March 2019

I can't say enough about our great experience with My Shuttle. Our driver Jeff was prompt, helpful and courteous. In our excitement to get to Park City we left a bag at the airport. Jeff picked it up for us on his next trip and delivered it to our condo. Great job Jeff! Thanks again. More...

Reviewed on Facebook

26 February 2019

My Shuttle was a great! Timely and prompt. They contact you the day before to confirm, and were able to accommodate a last minute adjustment to our schedule. Our drivers Raefel & Mike were helpful, timely, and very professional. More...

Reviewed on Facebook

23 February 2019

Driver was extremely nice and prompt awesome!!

Reviewed on Facebook

11 February 2019

My arrival driver was Jeff. Excellent customer svc.; punctual with a warm friendly greeting, courteous and having intuitive conversational skills, extremely safe driver with mountains & snow. He represents your company very well. marie More...

Reviewed on Facebook

11 February 2019

Had a great experience from Salt Lake City airport to Park City area. Murray has a nice demeanor and did a great job. Shad was very reliable as well. Would highly recommend this company. More...

Reviewed on Yelp

22 January 2019

Booked online ahead of time, received timely email confirmation and text.  Driver was punctual, professional, and clean.  Mainly we needed a car seat for our little one, and they accommodated upon booking that one would be available.  Highly recommend for visiting families that want an efficient and punctual way to commute from the airport.  Our requested time for car service was 6:30 am, and they arrived on time and ready to load! More...

Reviewed on Yelp

18 May 2018

Great people on time polite. Not overly fake friendly very clean vehicles. Will use them again

Reviewed on Yelp

1 May 2018

I wish I could remember my driver's name but he was really awesome. I threw them a curve ball on President's Day weekend (yes, I was being *that kind*customer). I just got nervous about missing my flight and asked for an earlier pick up the morning of. Unfortunately with the holiday weekend, all drivers were booked up but they said they'd see what they could do. After getting no answer from the company (not their fault, it's a holiday weekend!) I called the driver to confirm with him directly to see if he could come early. Annnnd I woke the poor guy up. He had a late shift the night before because the passenger's flight was delayed.Nevertheless, the guy dragged his butt out and came over. He wasn't even cranky and he was super cool. Out of the blue, he even guessed that I had a cat. I wished I could remember his name so that his supervisors would recognize a gem they have at this company. Will definitely use them next time I'm there and hope I get this driver again. And I also hope I'm not *that kind* of customer next time! More...

Reviewed on Yelp

27 November 2017

We have been working with My Shuttle as an affiliate for a year now and find their professionalism to be top notch. My Shuttle is one of the best transportation companies in the Salt Lake area offering shuttle service to and from Park City, other ski resorts, and throughout the valley. We have found their reputation for on time carefree service to be impeccable. It has been a pleasure to work with them. More...

Reviewed on Yelp

7 April 2017

First rate service.  They texted beforehand, provided good, clear instructions at the airport and were on time coming and going.  Price was good especially since we didn't have to share a van.  This was a private ride for half the price.  Will definitely use them again. More...

Reviewed on Yelp

29 March 2017

We were so impressed with everything about My Shuttle.  The price was right, both Holly and Ron were friendly and courteous, and it is great how they keep their customers informed all along the way with text messages alerting to pickup location,  confirming return trip, etc.  Loved them!

Reviewed on Yelp

27 February 2017

Service was awesome and made for a great trip up to Park City. Hollie picked us up at the airport and Martin gave us a ride back at the end of our stay. Both were professional, on time and very nice. Will be using this company again for sure. More...

Reviewed on Yelp

4 February 2017

Hollie picked us up and Travis took us back.  Seamless service, made our trip to Park City incredibly smooth and easy.  Got text messages the day before/morning of our flights to confirm pick up times - both Hollie and Travis were early - which is on-time in our family, yay! Will definitely use My Shuttle again for our next trip to Salt Lake City. More...

Reviewed on Yelp

2 February 2017

These guys rock!  From Linda doing the booking and following up to my mother's driver, Travis, taking the time to keep me informed of my elderly prosthetic legged mother's safety and progress on her trip.  Travis also worked it out to be able to park his vehicle and have it available curbside with no down time which is imperative for arrivals in wheelchairs.  Absolutely stellar customer service.  BRAVO!!! More...

Reviewed on Yelp

17 January 2017

First time we used this shuttle company to take three of us with one pair of skis and luggage to Park City Resort. The shuttle was ready for us when we arrived at the airport and, again, when we were ready to depart. Having experienced a frightening experience with a fast driver on another occasion with another company, we were happy that both drivers were careful and safe drivers. Picked up in a Toyota Sienna both times, the vehicle was clean and did not smell at all of smoke (thankfully). Drivers were both friendly and courteous. Rate was comparable to other companies and seemed fair. We would not hesitate to use them again. More...

Reviewed on Yelp

14 December 2016

We've been using My Shuttle for the last 5 years, and (shame on us) this is the first review on them we've submitted. Honestly, these guys are world class.  Over the 10-15 times we've used them NOT ONCE have they been late, and every driver that we have had has been courteous and helpful. This last week we used them three times (Hollie, Travis, and Danny), and all were great people.  All of the vehicles are late-model mini-vans with hard carriers up top for skis or extra equipment.Couldn't be happier with this family-run business.  See you in the spring for our next trip to Salt Lake & Park City - The Hulser Family More...

Reviewed on Yelp

7 December 2016

Greatest driver ever. Our flight was 2 hours late and he was right at the front door. Mike is the best. Will definitely use again if ever up here again.

Reviewed on Yelp

29 June 2016

Like getting a ride from a friend. Best rate from SLC to Park City, great communication...texts from our driver,  Travis, assured us we'd be picked up on time.  Top marks for these folks!

Reviewed on Yelp

17 May 2016

I planned a conference for 200 people in Park City. We used My Shuttle for our transportation and I am thrilled with the service. I was able to have our clients book directly with My Shuttle and make bulk reservations for our team members. The cars were super nice, excellent drivers and super friendly. I highly recommend them for fantastic service and getting picked up and dropped off on time and safely! More...

Reviewed on Yelp

29 March 2016

I did a lot of research before our trip to Park City, including how to get from the airport into town.  I looked at at least 10 different shuttle companies before choosing My Shuttle, and I'm glad I did.  They offered the most competitive rates ($80 each way for 2 of us), and their service and communication was great.  I had a text message from my driver the night before our pick up, just to confirm, and then again once we arrived at SLC, to let us know exactly where to meet him.  Both times we took My Shuttle, the driver was early, and very pleasant.  I'll definitely take these guys again when we come back to SLC! More...

Reviewed on Yelp

7 March 2016

We just returned home from a week-long trip to Park City, and using MyShuttle to get us from and to the airport was a breeze and a total delight.  Before we even left home, we received a text message confirming our reservation and giving us directions on where to go.  Once we landed we received another text telling us they knew we had landed and again, what to do and where to go.  We were never confused as to the process, which made for much more relaxed travel.  We also needed to change the time of our pickup for the way back, which was as easy as clicking the link in our original confirmation email and making updates to the reservation. On the way back, we received the same detailed, prompt service.  Throw in that both of our drivers were kind and courteous, and you've got yourself a great experience.  I will absolutely be booking with My Shuttle the next time I'm in Park City - and knowing that getting to and from the mountain can be this easy will definitely lead me to put Park City higher on my vacation list.Thanks guys! More...

Reviewed on Yelp

3 March 2016

We three used My Shuttle to and from the SLC airport and our Marriott Mountainside with no glitches. The text messages to confirm beforehand were great; the cost was affordable; all of our ski gear fit; the drivers were friendly and professional. I accidentally tipped the 2nd one double but no biggie because I was thrilled with the service and the guy does it for a livng as does his daughter. Nothing like reliability.Our cousin has used a different service for many years and is now a believer in My Shuttle for her future visits. My Shuttle drivers have their own vehicles (vans, Suv's) but the business provides the insurance and communication. All went well. More...

Reviewed on Yelp

25 January 2016

Had Hollie pick us up and Trevor return us to SLC airport.  Both were professional, courtesy and on time.  Very friendly, as well. Would definitely recommend this company.  Both drivers texted the night before to confirm too. More...

Reviewed on Yelp

18 January 2016

HIGHLY HIGHLY recommended to everyone who needs a ride from SLC to Park City!!!!!! I had Mike as my driver and he was extremely courteous, professional and friendly! !!! (Not to mention his nice and safe driving skills through the Canyons and giving me little guide through Park City!) From making a reservation to getting to Park City hotel, everything worked out so smooth and nice!!!!!! They sent me a confirmation email with clear direction where to meet at SLC and Mike, the driver texted me right after I landed (when I was waiting for jetbridge to open) and after I got my bag and he was right outside my bagclaim door! Communication was great that I didn't have to wait at all. I am taking MyShuttle again when I go back to SLC and I already know it will be a good ride too. After reading yelp reviews of numerous other companies, I am so happy that this is the best one I chose!!!! Thank you MyShuttle!!!!!! (And Mike!) More...

Reviewed on Yelp