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Marshall Cleaning Service

4632 Fennel Road, Knoxville, TN, USA

(120)

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Get a free quote from this professional

‘20 Certificate of Excellence, 2020

About

Marshall Cleaning Service, Knoxville is a family owned and operated business serving the greater Knoxville area. Marshall Cleaning Service has become East Tennessee's #1 cleaning service. Marshall provides residential and commercial cleaning services.

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Reviews (120)

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5/5

120 customer reviews

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6 December 2019

Great and efficient service. Very professionall, James who cleaned out my dryer vent. Will definitely use again and recommend their services.

Reviewed on Better Business Bureau

22 November 2019

[No comments provided]

Reviewed on HomeAdvisor

14 November 2019

Bodhi did an amazing job cleaning my carpets! Very professional and attentive. I have had my carpets cleaned with Marshall in the past and have had great service, and it just keeps getting better! . Thanks Bodhi and Marshall Cleaning Service! More...

Reviewed on Better Business Bureau

16 October 2019

Very professional, friendly, and efficient. Would recommend and will use again

Reviewed on HomeAdvisor

28 September 2019

Great communication before the service, Pro arrived on time - finished on time. Good expereince

Reviewed on HomeAdvisor

30 August 2019

Very customer oriented,professional and prompt service.

Reviewed on HomeAdvisor

30 August 2019

Marshall Cleaning Service called withing minutes of my online request and performed the cleaning of our dryer cent duct work the very next day. We would definitely use Marshall Cleaning Serice again. More...

Reviewed on HomeAdvisor

26 July 2019

I bought a couple of the Groupon's for Marshall Cleaning. One was for pressure washing my entire house and the other was for two persons for 4 man hours with two people working. I was blown away with how professional they were, attending to every detail in the inside cleaning and outside pressure washing. It is so wonderful to have a truly honest upfront very reasonable source to go to when I need any of their services. I would recommend Marshall cleaning to anyone. Ray Hansen More...

Reviewed on Yelp

25 June 2019

Great job

Reviewed on HomeAdvisor

24 June 2019

Friendly nice personnel - odor remains in living room carpet - was in a bedroom carpet but I let the ceiling fan run a long time which helped but have let floor fan run at living room but the stale odor (I guess you would call it lingers behind). Is there anything Marshall Cleaning could do to eliminate odor? Please telephone me. More...

Reviewed on HomeAdvisor

17 June 2019

We recently had our entire home cleaned. After the carpet dried we had a few challenges but the next day the general manager was back over tending personally to any concerns. Our carpet looks beautiful even though it is an older and off white carpet. Couldn't be more pleased with the outcome. Thank you Marshall's. More...

Reviewed on Yelp

7 June 2019

Very prompt at showing up. Work was done as asked and I was very happy with the quality of the cleaning and removal of spots on my carpet

Reviewed on HomeAdvisor

27 May 2019

Hired to clean dryer vent (wall to outside). They were prompt, professional, and made sure to clean up all the lint that went into the yard.

Reviewed on HomeAdvisor

12 April 2019

We have had other carpet cleaning professionals clean our carpets. No one has come anywhere near the quality of the job. Customer service is excellent also. They got stains out that others could not. We are sold on Marshall s! More...

Reviewed on HomeAdvisor

16 January 2019

On time , very professional did an amazing job!

Reviewed on HomeAdvisor

15 December 2018

I recently had my home cleaned and on a separate visit, had carpets cleaned. Both services were excellent. The workers who came to my home were identifiable, Marshalls did a good job of confirming date, time and both my home and carpets look great. I would definitely call Marshall's again when services are needed. More...

Reviewed on Better Business Bureau

14 December 2018

Marshall Cleaning Service did an excellent job cleaning our carpet. Dillon was the technician who came to our house. He was very polite and professional. They did a great job at a fair price. We will use their service again and will recommend them. More...

Reviewed on Better Business Bureau

6 December 2018

Showed up kn time ( actually early), very knowledgeable, nice, & friendly. I had two rooms, a hallway, and a stairwell dkne and everything looks new. There were some places that didnt come as clean as we all wished but he made them as light as he could... this is just an old house with set in stains. He was able to clean the carpets above satisfaction. We will be using them soom on the house i am about to sell!! More...

Reviewed on HomeAdvisor

26 November 2018

On time, polite technician, listen to concerns & proficient.

Reviewed on HomeAdvisor

17 November 2018

We have a rather old, white fabric reclining arm chair that had never been cleaned professionally. Marshall Cleaning showed up on time (a little early, with our ok) and did a neat job. They couldn't make the chair look like new, but cleaned it very well. More...

Reviewed on Better Business Bureau

3 November 2018

They went above and beyond taking their time and doing the best carpet cleaning I've ever seen. These are my guys from now on.

Reviewed on HomeAdvisor

3 November 2018

Excellent service and showed up before they were supposed to be there, that's unheard of these days, Brian the owner actually came and done the job very satisfied with the service and quality of the work and attention to detail I will definitely use Marshall cleaning service from here on out and will highly recommended them to everyone I know.

Reviewed on Better Business Bureau

2 November 2018

Got the smell out of the smell and stains out of the carpet.

Reviewed on HomeAdvisor

29 October 2018

I have used Marshall's 3 times and each time they were quick to respond, provided professional quality services and were reasonably priced. I will continue to use them for all my cleaning needs! More...

Reviewed on Better Business Bureau

19 October 2018

Marshall's Cleaning Service made our house look brand new! They explained everything they were going to do and then they did it very professionally.

Reviewed on Better Business Bureau

19 October 2018

Great people to work with. They cleaned and made small repair on my gutters. Very knowledgeable on services available. Easy to talk to.

Reviewed on Better Business Bureau

19 October 2018

I submitted this review once , & talked to someone on the phone. Don't know why it is not coming through! Excellent workers.

Reviewed on Better Business Bureau

17 October 2018

I have used Marshall Cleaning Service for carpet cleaning several times in the last two years and have never been disappointed. They do a super job and are very efficient. I definitely recommend. More...

Reviewed on Better Business Bureau

15 October 2018

Marshall Cleaning service arrived promptly, Dylan was very courteous, explained everything I needed to know. He did a very thorough job I will definitely recommend and use this company again. The owner of the company was also very helpful answering questions about hardwood floor cleaning. Very knowledgeable. Thanks for the good service! More...

Reviewed on Better Business Bureau

12 October 2018

I had Marshall Cleaning service out to my house this weekend. The carpet tech arrived, very clean cut young man, walked around asking me where I wanted him to clean. I showed him my trouble spots, (large dog stains). I asked him if he could do a few areas up stairs that was not relayed to them when I made the appointment, he said defiantly that would not be a problem. He went to work. Making sure to get the 'problem' areas. He even gave the 1 room a special treatment for the dog smell. In no time he was done and my carpets look amazing. My husband came home and I showed him the carpets and he was shocked on how great they looked and smelled. The tech was polite, nice, kind and an all around nice young man. Very professional, talked personally but not too much. Would absolutely have them clean my carpets again. And you can't beat the price!! Thank you Marshall Cleaning Service. More...

Reviewed on Better Business Bureau

7 October 2018

The service man arrived on time and did a commendable job cleaning the furniture.

Reviewed on HomeAdvisor

25 September 2018

Great job, on time and professional

Reviewed on HomeAdvisor

29 August 2018

Great response time, very competitive prices, and a "get it done" attitude is just the beginning in explaining this exceptional company. Every tech I've encountered is informative and goes above in beyond in making sure that you are happy with the service they have performed. Very kind, honest, and respectful company to do business with. You will not be disappointed! More...

Reviewed on Better Business Bureau

2 August 2018

Didn't move the furniture- I didn't ask but really wanted them to clean everything. Other than that I'm pleased with them

Reviewed on HomeAdvisor

30 July 2018

We used Marshall s twice last year with excellent results. Professional and personable business. We just booked a holiday "spruce up" for next month.

Reviewed on Facebook

30 July 2018

Had my carpets cleaned today. They were in time, very professional and did a great job! I'd call them again for future services!

Reviewed on Facebook

30 July 2018

Had my house, deck, and walkway pressure washer today, and I will say it looks like it's brand new. The guys were super professional, and friendly. I would suggest them to anyone who needs pressure washing!! More...

Reviewed on Facebook

30 July 2018

Very professional and worked with me and my budget. Did a great job and my home looks sparkling clean on the outside! Thank you so very much. Very pleased!

Reviewed on Facebook

30 July 2018

This is a great service! They are professional, thorough, reasonably priced, personable, and I'm a repeat customer. They are also very accommodating and can schedule quickly if the need arises.

Reviewed on Facebook

30 July 2018

I was genuinely impressed and I am not easy to impress when it comes to customer service. I would recommend Marshall Cleaning Service in a heartbeat. They were polite, professional, and did an amazing job on my carpets! They showed there are companies out there that still care about the customer! More...

Reviewed on Facebook

30 July 2018

Cleaned the whole house, making carpets look fresh and brand new. Service was excellent, friendly, and efficient. The technicians were professional, and they did all four bedrooms, plus the living room and stairs for a great price. Very pleased and would easily recommend to anyone! Thanks, Marshall! More...

Reviewed on Facebook

30 July 2018

They have a fantastic website detailing their extensive service offerings as well as being very informative.
Brian Marshall/Owner was very helpful on the phone when he called to confirm my service order and emailed the estimate and invoice.
Justine was my technician and he performed exactly as advertised and,
in addition, he helped me move my deck boxes and flower pots.
They pressure washed the following areas utilizing hot water cleaning method, appropriate chemicals, and the correct PSI per area:
* House siding
* Porch
* Soffits
* Garage Door
* Driveway
* Deck
Now, months later, I walk outside and am still so pleased with my results! Being a researcher and former industrial business owner myself, I highly recommend them and will definitely be using their service again!
Tish O’Connor, Ph.D./2016
More...

Reviewed on Facebook

30 July 2018

Amazing people, super professional! Got my carpets cleaned about 2 months ago and they still look amazing!!! �

Reviewed on Facebook

30 July 2018

I absolutely love this company they treat you like family and they really care about there clients!!!

Reviewed on Facebook

22 July 2018

good courteous service, on time, efficient, carpets well cleaned, reasonably priced (less expensive than other companies)

Reviewed on HomeAdvisor