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J

J.Wavro Associates

Chinatown

(235)
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Reviews (235)

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5/5

235 customer reviews

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6 November 2019

I recently (11/2019) contacted Joanne to help with advertising my rental property and her services were exceptional.  She is very knowledgable and the process was smooth.  Joanne and her team's response to my questions and emails were very prompt.  I would definitely use her services again. More...

Reviewed on Yelp

23 September 2019

My property is due for renewal soon. I called up Shane Nugent and he was very honest and helpful with his suggestions on keeping my current excellent tenants even if it meant no new business for him. He was quick to respond and very knowledgeable about the SFO rental Market.  He even helped with my renewal documents! Shane is a very reliable, trustworthy and hardworking broker and it's been very easy and stress free dealing with him and the J. Wavro Administrative Team. More...

Reviewed on Yelp

13 August 2019

As a relocation consultant representing tenants, I have met most San Francisco leasing agents who represent owners and feel compelled to write this review after 10 years of collaboration with the Jwavro team. I recently contacted Joanne about a property she had for lease and was showing on a Sunday at an open house. My client was only in town on Friday and she met us there to show it before the open house. It was a great fit, my clients loved it and were approved by Saturday. Joanne is fast, a great communicator and makes herself available to show properties which is absolutely key for me as I usually have pretty limited time windows to show properties to my clients. Many agents are slow to respond, difficult to contact and schedule with but Joanne always gets back to me right away with some good options for times to meet. As a result she gets the property rented quickly if it is a good fit and my clients get a great home and have a professional, seamless renting experience with the Jwavro team. Win Win. Thank you Joanne ! Over the years, I've worked with James, Shane, Chuck Keith and Deborah and have always found this team to represent owners impeccably from setting the viewing appointment to finalizing the lease. I highly recommend Jwavro for owners looking for a seasoned and responsive team of agents who will give your rental property the attention it deserves. More...

Reviewed on Yelp

30 July 2019

My wife and I have worked with Joanne since we bought a condo in downtown SF in 2013. I was referred to her by a relative and we could not be happier with choosing Joanne and her team to help us with our rental needs. Joanne is very hard working, knowledgeable, diligent, and very responsive to our questions and concerns. We have also worked with Becky and Daniel. The entire team is very friendly and professional. We do not live in Northern California and appreciate Joanne's knowledge of the SF rental market and helping us select a fair but competitive rent amount. Joanne recently helped us find a tenant for the third time. The entire process was so quick and easy. If you are looking into hiring a rental/property agent, I highly recommend Joanne and her team. You will not be disappointed! More...

Reviewed on Yelp

1 July 2019

Joanne and her team (Donald and Becky) were wonderful!  They all are so professional. I did not have to worry about a thing. They showed the home to prospective tenants and vetted each application to based on our requirements. My only regret was not hiring Joanne and team sooner. Thank you all!! More...

Reviewed on Yelp

29 May 2019

Donald is amazing!!! He took his time to show me all the wonderful apartments in the area that were in my price range. He was patient and responsive leading up to our appointment and was cheerful and one time when he arrived. I couldn't have asked for a better experience!Thank you so much Donald!!!! More...

Reviewed on Yelp

21 May 2019

I worked with Shane in 2018 and I'd recommend him very very highly.  In looking to rent my tri-level loft in SoMa, Shane was the consummate professional.  I'd never rented before and Shane took care of everything and gave me excellent advice every step of the way. From the initial meeting to assess my property, to setting up a photo shoot, to actively showing clients my property and most importantly, finding me an excellent tenant that I've been really really happy with - I am so grateful for Shane's work and professionalism. In addition to being effective, Shane was also easy going and easy to work with.  I highly recommend him and THANK YOU Shane!!! More...

Reviewed on Yelp

1 May 2019

I have used Joanne and her wonderful staff for the last 6 years to rent my apartment in SF.  Actually, used her 3 times since my renters tend to stay for 2 years.  When I first used her, she reviewed my apartment and made recommendations to get top rent.  She then was able to find the perfect renters within a couple of weeks and handled the entire process from application to background/credit checks.  And her follow-up is great!  Even replying to emails late at night so she is always working.  Would highly recommend her if you want to save time and have her find the best renters.  I never had an issue within any of the renters she found for me.  They always paid their rent on time and took care of my apartment.  Thanks Joanne for making my life easy! More...

Reviewed on Yelp

13 March 2019

I really liked Joanne's knowledge and professionalism in the her field.Mainly that she made it easy to have conversations when thought we had differences of ideas. Best service I've had in a long time.Thank you so very much More...

Reviewed on Yelp

21 February 2019

It was an absolute pleasure working with Joanne Fazzino!  She was extremely prompt in responding to emails and calls and demonstrated the highest levels of integrity and professionalism.  We are very excited about our new home and will recommend J.Wavro to all of our friends. I would highly recommend working with Joanne.  The rest of the team at J.Wavro (especially Sloan Wooster) was absolutely fantastic. I wish all transactions went as smoothly as this one. Thank you for a wonderful experience! More...

Reviewed on Yelp

1 February 2019

We used to dread having tenant turnover in our unit - scheduling showings, having appointments flake, chasing after and sorting through applications - ugh! But now it's so easy thanks to Joanne Fazzino at J Wavro! She and her team do all the hard work for us, and it has made all the difference. We've used her multiple times to lease our place, and it is always a great experience! More...

Reviewed on Yelp

14 January 2019

we all know how insanely stressful apt hunting is as is, then you throw SF in the equation...kent boeker made all of the typical anguish and frustrations simply disappear. he was thorough, quick to respond, fair and honest. i have lived in SF since 2006 and wish all leasing agents operated like him. thanks much, kent! More...

Reviewed on Yelp

5 January 2019

I had a really positive experience working with Joanne and Donald in the leasing of my house.  They were quick to respond to all my questions and kept me posted throughout the whole process.  Anytime I reached out via email, I had a response in no time.  What I anticipated as being highly stressful turned out to be very simple and doable with their help, and I'm happy to say that they very quickly found great tenants to live in my home.  Would definitely recommend and work with again. More...

Reviewed on Yelp

23 December 2018

Deborah and Donald are both great! Very responsive, professional, and helpful. Definitely suggest renting through J.Wavro! :)

Reviewed on Yelp

6 November 2018

I've been working with Joanne Fazzino of J. Wavro for the last four years.  She is very responsive, easy to work with, and knows the leasing market price points well.  Every single time I needed Joanne, she and her staff would be ready to go.  They would introduce good, quality tenants for my 1 bedroom unit in Mission Bay.  As a landlord, I've relied completely on Joanne and her team in getting the unit rented out in a timely fashion and I've never been disappointed.  Throughout the process, Joanne would provide her expertise and feedback on the tenants applications, credit reports, etc.   If you are a property owner or just looking for your next home, I highly recommend Joanne and her team as your professional partner and advocate.  Thanks Joanne! More...

Reviewed on Yelp

5 November 2018

I have been exceedingly pleased with Joanne Fazzino, rental agent with J. Wavro Associates.  I have used her services twice to get tenants for one of my apartments in my small building in Pacific Heights.  Joanne does a great job of vetting the tenants and working with me to get reliable, good tenants for my apartment.  They have been financially very responsible tenants.  Joanne is a pleasure to work with; she is always accessible for questions, follow through on money, showing the apartment, and finalizing all of the necessary documents, such as leases and invoices.  She doesn't dawdle or waste time, either.  The last vacancy was with relatively short notice and she was able to find new tenants in less than a month.  I would highly recommend landlords working with her and J. Wavro Associates. More...

Reviewed on Yelp

10 October 2018

In a competitive market, Joanne was masterful at guiding us through the process of renting out our beloved house when we moved across the country.  She gave us sage advice on making strategic changes/adjustments while helping us understand what expectations were realistic.  She was a skillful and sensible negotiator for us when communicating with our new tenants.  She had already come highly recommended as she had already previously helped our neighbor rent his property.  Before we went with Joanne, I met with a few other potential agents, but the others just weren't as professional or thorough as Joanne.  Also, Joanne is extremely responsive, prompt, and efficient.  In addition to the other benefits, she has a very pleasant demeanor which made her a pleasure to work with.  I give her my highest recommendation.  Thanks to her, this was relatively painless. More...

Reviewed on Yelp

19 September 2018

While window shopping and contemplating getting my own place, I saw a cute studio apartment below market rent on Craiglist. I messaged the lister with my intention to an attend an open house on whim. The open house was conveniently the next day at 6 PM, so I was able to drop in after leaving work a little early. I wasn't that committed at this point and even thought of skipping the open house - but glad I didn't.I worked with Deborah Brown, who was my leasing agent. She recognized me from my email inquiry and greeted me at the showing. She informed me of another unit about to be listed in the same building - slightly more in rent but less of the detrimental features of other one which was located directly above a bar and prone to noise. Sometimes these listings seem too good to be true or filled with euphemisms. Upon seeing the property I was pleasantly surprised. I'd expected it to be tinier than the wide angle lens photos would lead you to believe. While it was still "cozy" at around ~200 sqft, I still felt I could be comfortable in the space and the layout was thoughtful and functional. True to the listing description, the apartment interiors were newly remodeled, clean, with nice fixtures. I asked the major questions:- What extras would I have to pay for? The water, electricity, garbage, and recycling were included in the rent for this unit. - Laundry in building- check. (not in unit which would be ideal but still not a deal breaker). - Residence manager lives in the building. Sounds great!I let her know my interest in the other unit which only was listed for a few hours. She gave me her business card and cautioned me the application process moves quickly, so only apply if you're serious. I followed up over email the following day and filled out the application ($30 fee but only need to do it once a year if you're looking at other J. Wavro properties). The online form didn't capture all the PDFs I submitted, so Deborah followed up and I replied attaching the missing files in an email. The credit check was a hard pull that came through almost instantly and she responded back to me by end of same day that the owners approved my application. I asked a clarifying question - whether the lease would begin mid-month as I indicated on the application since I would be out of town beginning half of the month. She replied yes, and no later than the middle of next month. Even better to minimize time paying double rent! She sent over the lease terms and funding instructions.I signed the lease on DocuSign and arranged for a time to get her the funds. Inconveniently, they wanted cashier's checks - not personal ones or wire transfers, so I had to go to the bank to get this fulfilled. However, Deborah was very accommodating about finding a time to exchange and even stopped by my workplace during the middle of the day to pick them up from me - literally went the extra mile to close the deal! She sent instructions on key exchange and meeting the resident manager for overview.Overall, Deborah was very responsive my inquires, efficient, and professional. Everything went without a hitch and I'm thrilled with my new apartment. More...

Reviewed on Yelp

29 August 2018

SF apartment hunting can be daunting, competitive and impersonal. After months of searching, my husband and I had the pleasure to meet Joanne Fazzino. She not only accommodated a same-day request to view a flat, but from our first interaction, was kind, professional and a knowledgeable representative of the landlord. Our positive experience continued with Joanne and the J.Wavro team's responsiveness, due diligence and hands-on personal commitment to see our application through. Both parties, the landlord and prospective tenants, were equally and kindly represented by the J.Wavro team. We're moving into our new condo next month and so appreciative for the team's support and confidently recommend them! More...

Reviewed on Yelp

21 August 2018

Joanne and her term were very helpful and professional in helping us get our condo rented out. Joanne was very prompt and responsive throughout the process. She clearly knows the SF rental market very well. She was very knowledgeable about the various areas in the city, the rental conditions and was able to guide us very effectively.We are rookies to renting out our condo and she was able to guide us and answer all our questions. She handled everything for us from taking pictures, putting together the advertisement, providing her recommendation on rent. She also handled showing the property to perspective tenants and kept us fully informed throughout the process.He office staff (Daniel & Becky) were very efficient and prompt when we had prospective tenants identified. The clearly understand the value of good and efficient service. With the help of Joanne and her office staff we were able to find great tenants in a very competitive SF market place in a very short timeframeWe were very happy with the service from Joanne and her staff that we would recommend them without any hesitation. Keep up the good work! More...

Reviewed on Yelp

20 August 2018

Joanne Fazzino was a dream to work with. I had a quick turnaround on move from Southern California to San Francisco. She was flexible with her viewing times - showed up a little early in fact! - and was extremely communicative throughout the process. I have never rented through a landlord who used a realtor before, and she made it quite a lovely experience from start to finish. More...

Reviewed on Yelp

17 July 2018

Joanne (at J.Wavro) has been an absolute pleasure to work with. From the beginning of the process she communicated clearly and effectively about her strategy to rent out our unit, and recommended a price point that was fair yet competitive. Her team was super-fast to post the ad, and she was greatly responsive to both prospects and ourselves. When we had multiple offers, she helped us pick the best offer and helped with every step of transferring the unit to our new tenants. During the entire process, we felt supported, involved, and in control. Her deep perspective on the rental market, strong work ethics, and great communications skills makes her our favorite rental agent! More...

Reviewed on Yelp

28 May 2018

Amazing service!!! James and Shane were incredibly responsive and made the whole process very easy. I would work with them again in a heartbeat. Keep up the good work!

Reviewed on Google Maps

28 May 2018

James is a fantastic real estate agent. He was responsive, very efficient and most importantly, very easy work with and knows the market. I would definitely use him again.

Reviewed on Google Maps

23 April 2018

J.Wavro was very accommodating and went the extra mile to make sure to show me properties that were in-line with my budget, location, and expectations.  Shane Nugent, specifically, gave me really good feedback about owners, the process, and properties.  He offered his opinions that were very helpful and also asked me for additional ways to secure the property through additional documents, letters of recommendation, etc. outside of the regular online process.  If I had to list a property or look for another one (hopefully, not for a long time), I shall see if he and J.Wavro can assist. More...

Reviewed on Yelp

6 April 2018

I asked Shane Nugent of Wavro with assistance to rent a 2bd townhome in SOMA. Shane was professional, extremely responsive, and worked quite tirelessly to get my home rented in what is a surprisingly weak rental market in SF. I have rented this home myself previously but was pleasantly surprised by my experience with Shane. I will definitely be using Wavro and Shane going forward. More...

Reviewed on Yelp

16 March 2018

I have been working with Loraine Lee for a couple years and found her to be the best rental agent I have ever worked with. Loraine is exceptional. Full Stop. Loraine is highly talented, effective , has integrity and I truly believe she is always thinking and acting in the best interest of her customers. Loraine is caught in the middle between the renters and rentees and on top of that her management. She is often, placed into very difficult situations.Loraine manages to make everyone happy. Her attention to detail, I noticed in many instances involving  complex lease agreement sshe did everything perfect. Loraine is awesome and I am certain you will be extremely pleased. More...

Reviewed on Yelp

8 March 2018

Shane Nugent was great to deal with on what can be a frustrating and tedious process. He made the whole thing easy for us from showing, applications a approvals. Really professional and polite demeanour, while also being very knowledgable on the city's properties and neighbourhoods. If you're looking to rent in the city, Shane's your man. More...

Reviewed on Yelp

14 January 2018

Shane Nugent was my hardworking broker who got my SOMA Loft rented in less than a week in the slow month of December! He was very prompt in responding to my text messages and very quick in giving me feedback on showings. If you want a driven and reliable broker, I highly recommend Shane. More...

Reviewed on Yelp

5 January 2018

Deborah is an experienced, efficient, cut to the chase pro. She is truthful and keeps her word. I am giving her 4 stars because her attitude was kind of frustrating at times. I think she lacks compassion and patience for people like us, who are not experienced in such antagonistic real estate markets.That said I would definitely turn to her again for help. More...

Reviewed on Yelp

13 December 2017

Joanne and her team worked tirelessly to help us secure our dream home. With two dogs and a baby on the way, we had some impossible must-haves -- but that didn't scare Joanne away at all. Once we found the perfect place, we found out we were bidding against multiple parties and other agents. She helped us craft the best offer, and we were ultimately selected by the landlord for our beautiful new home. What stood out about Joanne were her genuine care, timeliness, and follow-up. She answered our emails/texts at all hours; we'd be talking until well past midnight and then she would reply within minutes at 6 AM the next morning. I felt like we had an ally in Joanne, and she genuinely wanted us to get the apartment in a very competitive environment. Thank you for rooting for us, Joanne. We are beyond thrilled! More...

Reviewed on Yelp

9 December 2017

My roommate and I had a great experience working with Kent Boeker from J. Wavro Associates! We were able to schedule a viewing for the unit in question very easily and were in and out within 30 minutes -- we instantly fell in love with the unit and Kent got the application process for us started the following day. Kent was so on top of making sure our application was reviewed and processed that we were actually approved the day after submitting it!He made the apartment hunt/lease signing process painless and the transition between places so easy! Kent was so accessible and incredibly responsive to us at all stages of the apartment hunt. Whenever we had questions or concerns he went above and beyond in answering us and making sure that we were taken care of. We are very happy with our experience and would highly recommend the agents from J. Wavro Associates, they are quick, professional and incredibly capable! More...

Reviewed on Yelp

2 November 2017

We worked with Scott Peterson for our relocation from the East Coast. He was professional, friendly and easy to communicate with. We were on a 3-day trip to find an apartment. We knew the SF market is competitive so I had done lots of homework and lined up places I wanted to see. But in the end Scott was the one who found us the perfect apartment. He listened to our needs and found something in the right location, size and budget. He presented our application to the landlord who accepted the same evening. Thank you for your help, Scott! It was truly a pleasure working with you. More...

Reviewed on Yelp

20 September 2017

We had a fantastic experience with Scott Peterson and J. Wavro. We were on a scouting trip to find an apartment in 5 days and after seeing places all over town decided to see if we could see one more before our flights. Scott was able to show us the unit within 30 minutes and we fell in love! We filled out the application that night and heard from Scott that we were accepted the very next day. He was incredibly fast and communicative through the whole process. He even took dimensions of the rooms for us since we were no longer in the city!Highly recommend working with this group and Scott! More...

Reviewed on Yelp

28 August 2017

Where do I begin? I am real estate agent and I have very high expectation and I am demanding so if I praise someone, that means they are very very very good.   I was recommended by top producing agents in SF to use J. Wavro.  Not just one agent, several agents recommended his firm and these agents do not know each other.  This  speaks volume.   I had the pleasure of using Shane Nugent as my leasing agent.  I can not say enough about Shane Nugent.  Professional, hard worker, ethical, smart, listened to me, advised me and he is simply the best.  Shane thank you for being there for us.  Thank you for finding us an amazing tenant.   I can not thank you enough Shane.  Everyone, please do yourself a huge favor and use this company and use Shane.  Shane is simply the best and I will always use him in the future. More...

Reviewed on Yelp

9 August 2017

Wavro and Associates has always been most professional and helpful.    They are able to listen to the needs of theprospective tenants and match them to the available apartments. We give them five starrating.  Dorothy K. More...

Reviewed on Yelp

27 June 2017

These guys are great!  They helped me find a place to buy about a year ago as an investment.  Now that I have to moved back to the east coast they are going to manage and take care of my multi-unit building.  Thank you, James for your help with everything!!! More...

Reviewed on Yelp

10 May 2017

We worked with J.Wavro agent Joanne Fazzino while we were searching for an apartment in SF. Joanne showed us an apartment in the Laurel Heights neighborhood of San Francisco last week. She was so responsive to emails, text messages and phone calls. We had couple of concerns about the unit which she addressed right away and worked with the owner's real estate company. Even though we decided to take another place (it is a 2br compared 1 br Joanne showed us) I'd highly recommend working with Joanne. More...

Reviewed on Yelp

28 April 2017

Joanne and team were fast, friendly and knowledgeable. She helped find the right fit for my rental in an iffy time for landlords.

Reviewed on Yelp

7 April 2017

Joanne Fazzino from J Wavro is one of the most helpful people I've met. She was the landlord's agent for the current place that we're renting, and she made the process really smooth for us. She was happy to show us the apartment multiple times, answered all our questions promptly, followed up with the owner regarding amendments we wanted to our lease and got them done quickly. After moving in, we had a particular extra request that she also helped us with, simply out of the goodness of her heart, which went way beyond her responsibility as an agent. I would highly recommend everyone to specifically reach out to Joanne at J Wavro if you ever need an agent. Our experience with her has been A+ all round. More...

Reviewed on Yelp

4 April 2017

We have used James Wavro to rent our income unit twice. Very professional and finds us great tenants. Nothing but professional and insightful.

Reviewed on Yelp

14 March 2017

My wife and I were very fortunate to have found J. Wavro and Keith Rodriguez when we were looking for our first marital home.  Keith was extremely professional and down to earth.  He was very in touch with our needs.  After showing us the place we initially inquired about, he suggested a couple of additional places, one of which we now live in.  He is very knowledgeable about the market and the places he showed us.  Keith is extremely responsive and accommodating.  Doing business with Keith is truly a pleasure.  If we move, Keith will be the first person we contact. More...

Reviewed on Yelp

10 March 2017

The best local knowledge, marketing, and responsiveness.  Shane Nugent and Donald Mumford were rockstars in helping to find the right tenant for my SF condo.   I was very impressed by their teamwork and how seamless they made the project.  I'll recommend them to everyone knowing they'll diligently work to market, negotiate and close the deal. More...

Reviewed on Yelp

6 March 2017

Joanne and her staff are consummate professionals:   hard-working, knowledgeable,  prompt, friendly, and reliable.   She assisted me with a short-term lease of my condominium in San Francisco and I could not be more pleased.   I recommend her with the greatest enthusiasm and am so grateful for her help! More...

Reviewed on Yelp

29 January 2017

Immaculate professionals. Working with Joanne, David, and Becky was a great experience; they are prompt, considerate, and reactive. Helped us find a condo to rent and finished up the paperwork in a few days. Joanne always promptly returned my calls/emails and we wouldn't hesitate in recommending this team. More...

Reviewed on Yelp

17 January 2017

I used Joanne Fazzino to rent out a property in SF.  SHe came highly recommended by a trusted source and she did not disappoint.  Her professionalism and knowledge of the city's rental market are top notch.  Throughout the process, she was very responsive and did a great job giving me detailed updates.  Her team is also on top of their game as emails poured in and I felt extremely involved in the entire process.  Overall, she was a joy to work with! More...

Reviewed on Yelp

1 January 2017

This review is way overdue. Joanne Fazzino had helped us with renting out our SF property smoothly. Although I always wanted to leave her a review, I have been vey busy with the new job and family transition since relocation. I decided to hire her because she is one of the top agents in the city. She was very attentive and responsive throughout the leasing process. She helped screen the prospective renters and did background check, and made it much easier for first-time landlords like us. Overall, I would highly recommend her if you are looking for a reputable and reliable leasing agent. More...

Reviewed on Yelp

29 November 2016

I have now known Joanne for two years. She is simply amazing. Both she and her team were very on top of things, did a fantastic job with finding me the perfect renter, very patient, communicated with me every step of the way, paid attention to small details and flexible with a great attitude. I can vouch for Joanne and her team 100 percent. More...

Reviewed on Yelp

3 November 2016

It was our first time to rent our newly purchased apartment and after first meeting Joanne felt immediately confident that we selected the right person. Within in a couple of days she listed the apartment and provided a great list of potential candidates. She was quick to respond to  both me and the interested parties. She is extremely knowledgeable about the current market and provided excellent guidance during the entire process. We will definitely use her again. More...

Reviewed on Yelp

19 October 2016

My wife and I have worked with Ms. Joanne Fazzino leasing our home twice, with two different tenants, covering 2-one year leases. . We were very satisfied with her professionalism and knowledge of the San Francisco real estate market. We can recommend Joanne without hesitation. David More...

Reviewed on Yelp