Loading...

Please wait ...

Hound Lounge logo logo
H

Hound Lounge

Walnut Creek, CA

(124)
‘20 Certificate of Excellence, 2020

About

We are currently highlighting our Professional Grooming services in Walnut Creek because we have completed the process of finding a full, amazing team of detail oriented attendants to serve the Walnut Creek Area. Hound Lounge was founded in San Francisco in 2002.

Show more

2 hour response time

Photos (9)

See all

Reviews (124)

Leave a review
5/5

124 customer reviews

Loading...
7 December 2019

I have 3 dogs so grooming and pet services can be expensive.  My oldest is 14 now and I have tried several grooming places from danville and walnut creek. A neighbor referred Hound Lounge because they are supposedly good at grooming golden doodles and her.dog always looked so great, so I thought we would give them a try. My first time going I was ik shock at the cost but boy did the dogs look perfect and they got to play all day. So I have now been going for about a year and it's worth every penny. The gals are so nice, they really care for your pet, the dogs have a full on playdate for several hours and you pick them up and they look and smell amazing! I have priced is out and it's about 15 to 20 more than petco so to me it's not too bad. I can say you wont be disappointed. They do an incredible job. More...

Reviewed on Yelp

26 November 2019

This place is a more $$ than I expected it, but maybe that's because I'm comparing it to my prior grooming place, which shall remain unnamed.  What prompted me to seek a new place was that they first didn't cut my dog's hair the way I wanted (they took "partial" to mean "no trim"), then the following visit they shaved him without telling me, saying that his hair was matted and "don't worry, it'll grow out", and the last visit there my dog was clearly uncomfortable going with his groomer (maybe he was scared he'd be shaved again).Anyway, all of the above led me to seek this place (3 strikes you're out), and so far so good.  His haircut, while more expensive, was very professional and just what we wanted.  The only thing I wasn't particularly fond of is that they make dogs wait in their gated waiting room, and my dog was looking at me behind it wondering why he wasn't with me, which made me feel kind of bad.  Also there was another dog that while smaller than mine was also waiting and was glaring at him.  But overall hopefully I won't have to switch groomers again, since I know how hard it can be, both for the owners and the dog. So it's a big thumbs up for me! More...

Reviewed on Yelp

19 October 2019

They treat my disabled dog Linus very kindly at the daycare. I really appreciate the staff. He has made a lot of progress socializing with the little dogs there. I'm very glad it's restricted to small and non aggressive dogs as I had a hard time finding someplace where a small disabled dog would not feel threatened. 4 paws up! More...

Reviewed on Yelp

1 October 2019

My boy Ted has the best time with the team here, they are firm but fair with the dogs behaviours, I also get a report card so I know what he has been up to.

Reviewed on Facebook

7 September 2019

The Hound Lounge is just truly wonderful.   Ashley the owner is kind, compassionate,  and great with puppies.  Her staff goes beyond expectation and you can tell that they all genuinely love the canine clientele.    My Little Puppy Dudley was welcomed into Tier 1 for pups under 12 weeks.  I was going crazy adjusting to my new Furbabe and Ashley and Jackie both listened without judgement my concerns.    I am in deep gratitude for this wonderful business as it's made adjusting to a new Pup easier for both Dud and my Fam.   If you want a place where your Pup can enjoy the day, get tired out and be happy as can be please bring your dog here. More...

Reviewed on Yelp

10 August 2019

We currently have our 16 week cocker spaniel doing his puppy training. Maddie is so dedicated to teaching good behaviours and our Louis is absolutely loving (and learning) to be a well behaved pup!

Reviewed on Facebook

5 August 2019

Louis loves playing and socialising with the other dogs. He is so happy after his day there and has a well deserved sleep when he comes home. I can’t wait to see photos and read his report card after each visit. More...

Reviewed on Facebook

2 August 2019

Axel loves his time here and their communication is fantastic. I look forward to his report card every day he goes! (Although it'd be cool to know what we need to keep working on at home as well as all his best bits)

Reviewed on Facebook

9 July 2019

My 14 month old dog Sally has been going to the Hound Lounge twice a week ever since she was 4 months old. Maddie and Lisa and the rest of the Hound Lounge team are wonderful, with an unwavering commitment to all the dogs in their care. They encourage them to have fun, be silly, all whilst learning nice manners. The Hound Lounge comes highly recommended by me, and by Sally, who still excitedly rushes through the door each week! More...

Reviewed on Facebook

19 May 2019

Cannot speak highly enough about The Hound Lounge! Our pup Betty has so much fun there, it has been so good for her socialisation and manners, and leaves her exhausted for the rest of the week!

Reviewed on Facebook

23 April 2019

My dog doesn't want to leave when I pick him up. That speaks volumes. Maddy and Lisa are super committed to the dogs in their care.

Reviewed on Facebook

7 February 2019

I was recommended to Hound Lounge by my dog sitter. He was no longer able to do overnights. Spoke to Ashely about coming to see the facility. She was professional with a detailed email check list. Wanting to see if the pups were a good fit for daycare. She asked for all there updated vaccines. Met Ashely and Jackie to drop the pups off. Picked them up meeting Demitree. He let me know the pups were great. Gave me details of how they interacted with other pups. They both got A+ puppy cards welcoming them back.During there for two week stay. I emailed half way though checking in. Ashley wrote back saying there great. That my dachshund is in charge of the big dogs. That wasn't a surprise to me. He grew up with 34 foster Pitt bull pups. She did let me know that at night my girl would cry some. That they consoled her to reassure her she is fine. This was a new environment for her. It's normal for pups to be unsure there first visit. I have been involved with rescue over 15 years. I see the Importance in a half day trial. Day care might not be for every pup. For some it can be a very stressful area. Where others love being social playing all day. If some pups have anxiety with barking. It does create more anxiety with pups that in the same area. I was very happy Hound Lounge wanted us back. Was happier that they were not looking at just a money option. They were looking out for the pups in day care. They want a fun playful environment for everyone's pups.Had both my pups washed by Hound Lounge Groomers. I have never had a profession wash before. I have always washed them at home. Or a pet store with washing area. Have two hounds that can smell hounds.  They came back cleaner than they have ever been. There wash lasted for weeks was so good. I even e mailed Ashley thinking her grooming staff.About the negative reviews here. I always take the positive to see how many.  With any business you can't please everyone. Yes our dogs are our children. We are very protective of them wanting the best.If Hound Lounge wasn't a caring business. They would not be operating more than 17 years. I give Hound Lounge and Staff Five Stars More...

Reviewed on Yelp

25 January 2019

Charlie, my Cavalier, loves the Hound Lounge and the staff have treated him beautifully. He has been groomed there several times and always with care. He has never had a nail cut too short, or a nick of any kind.I am very picky and a bit of a worrier, so to know Charlie is having fun and being treated with love, makes my leaving him for the day a worry free experience. Thank you! More...

Reviewed on Yelp

25 January 2019

My puppies home away from home and family away from family. This team is phenomenal. Ive been brining my pypuppy here for a few weeks and everyone the staff treats her like their own dog. They care for her while Im at work all day and I have peace of mind knowing they are helping her with basic training and making sure she gets plenty of exercise. Recently my puppy fell ill and the manager called me, urged me what to do and helped us save her life. She wont be able to go back until she has all her shots due to her lowered immune system but to have that support from them was invaluable. They text me to check up on her and say how much they miss her and its those personal touches that make a place like this feel like a family. More...

Reviewed on Yelp

19 January 2019

The only groomer I will use in the Bay Area. I had a groomer in San Diego, but had struggled to find a groomer that wouldn't cut my dog's hair short. They are amazing and my dog seems happy when I pick her up because they let the dogs roam in an inclosed area after they are groomed More...

Reviewed on Yelp

28 December 2018

I rescued Mikey two years ago.  He had extreme separation anxiety.  I needed some place safe to leave him during the day while I worked. I found Hound Lounge and couldn't be happier.  Mikey has become a calm loving dog since coming to the Hound Lounge day care.  They all take time to play, cuddle and love on the dogs.   Mikey loves it there.   When I drive him there he knows when we get close and starts getting excited.  I also have him groomed.  Britini as all the groomers do a fantastic job.  He's still not easy to groom but they handle him perfectly and he always looks great!!  I will always bring him to Hound Lounge for day care and grooming.  Mikey and I have never been so happy.  Thank you! More...

Reviewed on Yelp

18 December 2018

I trust my dog Charlie is in great hands every time I bring him here for his grooming, and that's saying a lot considering I'm always nervous leaving him with anyone, haha. The staff and groomers at Hound Lounge are professional, warm, kind and amazing, and I wouldn't dream of taking Charlie anywhere else! Thank you so so much to everyone at Hound Lounge!!! -tyler and Jamie Carlson More...

Reviewed on Yelp

21 November 2018

We have had really good luck with the Hound Lounge. We have been to other groomers and had one kind of bad experience after another. The folks at Hound Lounge are really great, professional, and wonderful with the dogs.  We get compliments all the time on how cute Kuma looks after going there! More...

Reviewed on Yelp

9 November 2018

Best Place For a Groom, My dog Loves Boarding and Daycare, I Love that its Cage free, I Have felt so Much Better now that I know he's in A safe place when I'm at Work! The people that Work there are so kind, my Pup is so much better at the dog Park since I've been taking him there! Thanks guys! More...

Reviewed on Yelp

1 November 2018

We've been coming here with our English bulldogs for grooming since they opened.  Everyone is professional and sweet.  The facility is very clean.  They take great care of our pups, who always look great after their visit! More...

Reviewed on Yelp

1 November 2018

Our two dogs have had their horizons broadened and general behaviour enhanced by their time with Lisa and Maddie and all their doggo mates! They love being there.

Reviewed on Facebook

13 October 2018

Everyone at the Hound Lounge are absolutely amazing! You can tell they love animals because of their interaction that I see with my dogs. I take my dogs in approximately every three weeks for maintenance grooming... And when I pick up my girls they always look wonderful. One of my dogs has sensitive skin so I need to bring in a special shampoo for her... And they are always so excepting of that. More...

Reviewed on Yelp

6 October 2018

Great place for grooming! Staff is super friendly and always accommodating. I highly recommend.

Reviewed on Yelp

6 October 2018

This is most definitely my favorite dog grooming shop to go too! If you want to spoil your dog and go somewhere with AMAZING customer service and care for your dog, I would definitely go to the Hound Lounge. They have an amazing environment for your pup and unlike other dog grooming salons that put your dog in a cage to wait they have a play area for your dog to make new friends! I have come multiple times and the dog groomer Eelan and manager Britni have always taken amazing care of my dog as he comes perfect every time. They also have new side services that added an extra touch to have my dog looking show ready! Best grooming saloon in town hands down! More...

Reviewed on Yelp

4 October 2018

I brought my feisty 8 month old Coton de Tulear to get groomed today. He had been wearing a cone collar after surgery and was terribly matted.  His groomer did an amazing job.  He isn't the easiest one to hold still.  Everyone is wonderful and they are so nice to these little guys.  The main reason that I was attracted to Hound Lounge is because the dogs are not caged and there is an enclosed area with other small dogs to play with until I pick him or my other dog up.  They also have 1/2 day and full day daycare.  Just a few weeks ago, they added overnight boarding.  I highly recommend Hound Lounge. More...

Reviewed on Yelp

19 September 2018

My dog stays here every day while I am at work. She loves going to the daycare and has warmed up to al the dogs and staff. The staff are super friendly and know the dog names. Highly recommend! More...

Reviewed on Yelp

10 September 2018

Lisa and Maddie do a great job, if your Puppy needs help, go along and do the preschool. Cheers

Reviewed on Facebook

7 September 2018

Our JUG Vinnie loves his visits to the hound lounge. We couldn’t be happier with the service they offer and could not recommend it more. Vinnie is always well looked after and always comes home so happy and so tired from his walks and plays with all the other dogs. 5/5 stars from us More...

Reviewed on Facebook

23 August 2018

This is Wynni's happy place. These ladies are the biz!!! If you want a safe place for your best friend, look no further! ! I can go to work knowing Wynni is loved and well cared for More...

Reviewed on Facebook

22 August 2018

This is luckys favorite place for a haircut for a haircut the environment is super clean! The doggie care is super helpful as well!

Reviewed on Yelp

13 July 2018

We’re thrilled with the progress our nutty little 9 month old meat stick, Chewie, has made since attending day care here x2 a week. His behaviour has improved greatly. He’s generally over excited by absolutely everything- but we can see now he’s really trying to do the right thing and calm himself down. He’s walking at heel better, he’s more responsive to the commands he knows, and has much better manners. Well on his way to being a good boi, thanks to the gentle guidance of the pros at THL. 10/10! More...

Reviewed on Facebook

10 July 2018

Brittney at Hound Lounge gave my Pomeranian the best summer cut ever! She came out looking like the true diva that she is after having several layers of undercoat removed. So grateful for the hard work everyone did! More...

Reviewed on Yelp

7 July 2018

Amazing! New to the area. Easy to get in and out. Slightly more expensive than the big box, but worth every extra penny due to the service and attention to detail provided. Brittany or Britney, not sure lol. Did my dogs and came out great! More...

Reviewed on Yelp

5 July 2018

The ladies down at the hound lounge are amazing. The dogs are happy and having fun with each other. It's a very fun atmosphere but professional at the same time. Well worth ever penny I will most definitely be recommending them More...

Reviewed on Yelp

26 June 2018

OMG, Brittney at the Hound Lounge is Walnut Creek is amazing.. Brittney is very grounded, centered, positive, personable and very talented. . My dog Lulu gets excited to get groomed, she starts wagging her tail when pull into driveway. My shitzu gets complimented all the time and people asked me where I get her groomed. She looks like a show dog, think cut is called, Japanese Fusion Puppy Cut.I live in Orange County most of the time and work in NorCal 9 days out of the month.. I wait to get her groomed because Brittney is very special and talented and Lulu loves her..Thank you so much, Lulu's Mom More...

Reviewed on Yelp

19 June 2018

Lisa and Maddie clearly love dogs, and are wonderful at looking after them. Very friendly, professional and great at running a dog day care. I send my dog to The Hound Lounge as I know he'll have a great day and be well looked after. More...

Reviewed on Facebook

14 June 2018

I've only ever come into this business for a nail trim/grinding for my little Ginger. This review will be about the results of that, and my experience at the location. Hound Lounge allows walk-ins for nail grooming, and they do a fantastic job! Ginger and I always leave with her nails trimmed down short, WITHOUT any nails being cut too far, and I couldn't appreciate it more. The employees are always very friendly and personable. The front desk receptionists have always been nice to chat to, and are never rude or make me feel awkward. The energy in this place just feels... welcoming!While Ginger is in the other room getting her nails done, I can wait by the front desk, pay for the nail service, and say, "Hi!" to the dogs in the daycare as they come up to greet me. By the time I learn one dog's first name, Ginger is ready to go and we are out the door to continue our day.Since I've lived in Walnut Creek, this is the only groomer I've been to and WILL go to for the foreseeable future. More...

Reviewed on Yelp

26 May 2018

I have been going to Britni to get Miss Daisy's haircut for some time now.  Not sure how long. Everyone in the Hound Lounge is very nice, helpful, and good to the dogs.  Daisy always gets the perfect haircut by Britni. I would recommend this place to anyone! Thanks for everything!! More...

Reviewed on Yelp

25 May 2018

This review is for Britni! She is the sweetest person and extremely talented at what she does. I've never been disappointed when she has taken care of my baby Buster. He can have an extreme attitude and she always handles him perfectly. They have staff up front that watch the dogs in he day care area so I feel safe leaving him there.  Britni knows all her customers and dogs by name and makes you feel at home. I've never seen my dog excited to see someone that is about to groom him! Thanks Britni for taking care of Buster like he is your own and always making him look handsome! More...

Reviewed on Yelp

21 May 2018

Beautiful facility with large spaces for the dogs to move around and play. Lisa and Maddie provide enrichment activities for mental stimulation so the dogs have fun while socialising in a safe environment.

Reviewed on Facebook

18 May 2018

Great place run by two very professional and knowledgeable dog experts (& dog lovers)! Really felt my little pup was being well looked after whilst getting to socialise with other dogs. ..he's now contentedly snoring on the couch after a full morning! More...

Reviewed on Facebook

1 May 2018

These ladies are amazing and provide wonderful care for all the dogs. So many activities and an outing to the dog park. Charlie loves it. Hands down the best doggy daycare in Sydney! More...

Reviewed on Facebook