Hospitality Defender, LLC
San Mateo, CA, USA
(9)
San Mateo, CA, USA
(9)
Hospitality Defender has years of website design & management, social media marketing, PR, video and digital marketing experience, specifically for small businesses, restaurants, and hotels. Our operation is small (but mighty!) and can give you the attention you need right away! All projects directly involve our founder and principal.
9 customer reviews
Andy S. McConnell
They have done a phenomenal job! It is amazing when you can articulate what you want and they bring it to life. Very responsive, professional and reliable. If you are looking for someone with experience, knowledge, and talent, I highly recommend Hospitality Defender. I've experienced what it is like to hire someone based on price and that never is a good idea. The value, proposition, and ROI on their work are priceless. Thank you, Jay and his team!! More...
Reviewed on Google Maps
Johnny K. Wang
I hired Hospitality Defender to establish my social media presence for website, Facebook, Instagram and Twitter. Jay developed a comprehensive plan and executed every aspect of the plan. I now have a presence on all the above. Jay also patiently and clearly explained all aspects of the strategy and social media tactics in general. He has expertly managed my social media presence while increasing my reach and influence. Professional and effective, Jay is a master of his craft. Highly recommended. More...
Reviewed on Facebook
Anthony Alagona
First and foremost Jay is one of the most genuine and nicest guys I know! He’s attention to detail and willingness to go above and beyond for his clients is what separates him from the rest! I highly recommend him and his services More...
Reviewed on Facebook
Tim R.
Working with Jay has been wonderful. He has helped build my client, Vitanova Organic Vitamins website and been an all-around professional throughout the two years working together. I can't say enough nice things about him. More...
Reviewed on Yelp
B W.
Hospitality Defender is the real deal. Â Jay totally "gets it" when it comes to customer service and hospitality. Â He has a friendly and professional approach to all aspects of Hospitality Defender's service offerings. Â You are not going to find any other service like this that offers the same kind of hands-on and personalized approach. Â Also, unlike some of his larger competitor, Jay doesn't use "robots" to compile review data for you; instead he has real human beings doing this, and the resulting reports are excellent! Â You don't even really need to read the reviews anymore, because he turns them into actual data and charts that tell you everything you need to know about how people are feeling about your business. Â You just can't beat it. More...
Reviewed on Yelp
Johnny W.
I hired Hospitality Defender to establish my social media presence for website, Facebook, Instagram and Twitter. Jay developed a comprehensive plan and executed every aspect of the plan. I now have a presence on all the above. Jay also patiently and clearly explained all aspects of the strategy and social media tactics in general. He has expertly managed my social media presence while increasing my reach and influence. Professional and effective. Highly recommended. More...
Reviewed on Yelp
Isaac S.
Jay. Has been helping me now with my social media and web site for my business cookingwithisaac and chef Isaac grill slathers. ComHe is very helpful and patient helping me build my brands.I highly recommend his company More...
Reviewed on Yelp
Wilson M.
I recently hired Jay to help me with my website and to do some SEO work for my small videography business and I couldn't be happier with my decision. Â Jay has really helped me manage my online presence and he always makes me feel like a top priority client. Â He answers emails super fast and always has a good answer to all my thousands of questions. Â I feel like he really cares about my business and that he is constantly working behind the scenes to promote me on all digital platforms. Â Since I have hired Jay I can now focus on the fun parts of my business which is shooting and editing and leave all the google headaches to him which gives me great peace of mind knowing that someone is out there handling my web presence for me.I highly recommend Jay for any business that needs a trustworthy, hardworking, always responsive guy behind the scenes. More...
Reviewed on Yelp
My T.
This is a LONG overdue review for the wonderful services provided by Jay over at Hospitality Defenders. Â I came across Hospitality Defenders by chance a few months ago and was sharing with Jay how frustrated I was that I had a business but not a working website and how difficult it was for me to find a web designer that was good and within reasonable budget. Â Jay offered to meet with me and gave me a free consultation. Â Immediately after our first meeting, Jay sent me a proposal along with different layout choices, different themes, website content info that he'd need to put together my website.I was a bit overwhelmed but SUPER EXCITED that I found a vendor that knew exactly what I wanted AND knew how to get it for me. Â I quickly sent Jay all the info that I wanted for my website and he sent me a preview of the website within 2 days! Â He requested some pictures for my website but I was so busy and lagged on this part. Â But as soon as I sent it to him, it was uploaded onto the website. Â When Jay sent me the finished website to look at, I had little changes here and there that I wanted at the last minute and he was SO PATIENT with me and was SUPER RESPONSIVE. Â The final product far exceeded my expectations - I LOVE MY WEBSITE! Â Thanks so much, Jay! Â You're awesome! More...
Reviewed on Yelp
What makes a great website?
Elegance and simplicity, but attractive and easy to navigate.
What questions might you ask a client when starting a new project?
What is your goal with your website? Who do you want to reach? What kind of functionality do you need? How soon do you need it?
What do you love most about your job?
Being creative! Building relationships with my clients. Most of my business comes from repeat work and personal referrals from happy clients.
Can you provide your services online or remotely? If so, please add details.
Certainly! 95% of our website design work has been completely online, for clients all over the country.
What changes have you made to keep your customers safe from Covid-19?
We take Covid-19 very seriously! Luckily, all our work can be done over the phone and Internet.
Web Design
Need a new website or just starting out? Our web design service is fast, professional, and thorough.
We build on the powerful Wordpress platform which makes it easy for you to make updates yourself, if you choose. The sky is the limit.
We include full SEO, speed optimization, hosting, and a free domain name with every order.
