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Hawaii Air Specialists

Makakilo City

(42)
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Reviews (42)

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5/5

42 customer reviews

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8 June 2019

Reuben did an awesome job on our a/c and dryer vent cleaning. He let us know things about our system we didn't know. Will definitely use them in the future.

Reviewed on Yelp

31 May 2019

This company is amazing. Rueben responded quickly , gave detailed information on what exactly is done during servicing and the cost. He is friendly, prompt, extremely knowledgeable and very professional.  He did everything described and did not have additional charges nor hidden fees. I would highly recommend this company.  Excellent service!! I will definitely be a regular client More...

Reviewed on Yelp

31 January 2019

This is the second time we've called upon Hawaii Air Specialists to service our central air conditioning, and both times we were very pleased with their service.  Reuben and Tony are courteous, professional, and reliable.  Most recently, we needed to have the fan replaced on a fairly new unit.  We were getting the "runaround" and poor customer service from another company that apparently has a contract with the manufacturer of our unit.  Rather than be frustrated and deal with delays getting the replacement fan by using the company that has the contract with our housing developer, we chose to use Hawaii Air Specialists. It was well worth it because our neighbor has been waiting 4 months to get their unit repaired "under warranty" with the other company.  Mahalo nui loa Reuben for sparing us that grief! More...

Reviewed on Yelp

28 January 2019

Mahalo plenty Reuben for an awesome job on servicing our central a.c. and split a.c. units in our home!  We appreciate the thorough inspection and cleaning of our units.  It was done in a timely and professional manner.  I highly recommend Hawaii Air Specialists for your A.C. needs! More...

Reviewed on Yelp

23 January 2019

Reuben and Hawaii Air Specialists did great job again!   The original installers (Direct Air Conditioning) of our central a/c system did a routine maintenance service in December 2018 and only a month later our system went out.  So this time we decided to never use them again.  We called Reuben and he came out the next day and fixed the problem that the other company caused.We will only use Hawaii Air Specialists for all our future maintenance needs!Arigato, Reuben! More...

Reviewed on Yelp

4 October 2018

Reuben did it again. Yelped him early in the morning and he came later that day. Fixed our AC and life is good again. What an awesome guy. RECOMMEND THIS GUY ALL DAY EVERYDAY.. THANK YOU REUBEN More...

Reviewed on Yelp

9 July 2018

Reuben responded quickly to my rmails and texts. He was professional and friendly! I highly recommend him.,

Reviewed on Yelp

25 June 2018

This rating is beyond a 5 star.  The response and service was excellent.  They arrived early to give me an estimate for a booster fan and dryer vent cleaning.  Reuben looked at the dryer vent and immediately knew the problem.  He explained that the contractor installed the vent incorrectly and that the vent was plugged.  He related that the run was short  and a booster fan was not needed.  He re-router the vent and cleared the blockage in no time.  He charged me way less than what I had expected to pay.  Dryer works great.  Going to have them service my A/C next.   Thank you very much. More...

Reviewed on Yelp

9 June 2018

Mahalo to Reuben again, as we are repeat customer and again was great in servicing our dryer vent cleaning. Never disappointed.  Highly recommend, if he is busy he will get back with you, worth the wait. I used him for my home and my rental.  Was quick and did the job well.  Great Work! More...

Reviewed on Yelp

24 April 2018

When I moved into my new house the dryer wasn't drying my clothes. I snaked the vent as much as I could but the dryer was still not drying. That's when I called Rueben.  He came to look and found there was a bird nest in my dryer vent! He got that mess out pretty quick. Very satisfied with his work. He is very affordable and friendly. There were other companies who quoted me $350, but Rueben has flat rates so you don't have surprise fees. More...

Reviewed on Yelp

24 April 2018

Thank you Reuben!! He was such a great help for us. They sent someone right away to our home and he helped us figure out what we needed. Fast response and awesome help!! Give them a call and they won't steer you wrong. If they can't help you they will even figure out who can!! What awesome service and help!!! More...

Reviewed on Yelp

15 April 2018

Reuben did a fantastic job with our HVAC cleaning situation!  He gave us an honest quote and opinion on what needed to be done.  I checked other companies for quotes and found their prices to be inflated.  Reuben was honest and did a great job.  I recommend his services to others. More...

Reviewed on Yelp

6 April 2018

Reuben did a fantastic job servicing my air ducks!  They were able to work with my tight schedule and were very professional!

Reviewed on Yelp

1 April 2018

Fantastic service and very reasonable prices! We bought a new dryer and got an error on the first use, that the flow sensor was detecting a blockage in the exhaust vent. Called Reuben, and he came out the next day, climbed up on our roof (in the rain!), and cleaned it out in no time! He and his co-worker were exceptionally polite, and he was very careful while working around our new appliances, to not scratch them, which I really appreciated. Highly professional. I'll definitely use them in the future, when it's time to clean the vent again! More...

Reviewed on Yelp

29 March 2018

Reuben is awesome. When I had my dryer duct cleaned, he made sure to not only clean from inside my condo unit but going on the roof. He was very thorough, even puts a mat down before working...and was very patient with answering questions. I also had him service my a.c. unit and again he was very thorough and patient with any questions I had. I also really appreciate that he has messaged me on yelp to follow up after coming both times to make sure things are running fine. You can tell that he cares to do a good job and really make sure the customer is taken care of. Thanks Hawaii air specialists ! Will recommend you guys to whoever needs your services. More...

Reviewed on Yelp

30 January 2018

Needed my dryer vent cleaned, even though the association is supposed to clean them all occasionally. Adam and Sean came over 10 minutes early, got straight to work and pulled a lot of lint out of the vent. Answered my questions and finished up fast. Thanks guys! More...

Reviewed on Yelp

10 January 2018

We contacted Hawaii Air Specialists requesting our Dryer vent be looked at.  Reuben returned the call the next day and came to our home two days later.  Reuben was on time, cleaned out the vent ducts and even changed the dryer parts.  I am very pleased at their work and value charged.  I would recommend Reuben for your Air Duct cleaning needs. More...

Reviewed on Yelp

2 November 2017

A/C was leaking and he found that safety indicator was not installed properly.  Took time to explain everything he worked on and made recommendations for maintenance.  Can't say enough about the service. More...

Reviewed on Yelp

13 October 2017

I was looking for someone to service my system and clean my ducts at the last minute and Reuben worked me into his TIGHT schedule. He was booked through Nov-Dec and managed to find a window for me. Work was great! Helped me understand why I had a problem to begin with and told me how to prevent it from happening again. More...

Reviewed on Yelp

27 August 2017

I am a repeat customer.  I am always impressed with their air duct cleaning services. My apartment AC always smells so fresh and the air ducts look clean. They are very reasonably price. They are booked up so you have to wait awhile sometimes for an appointment. The owner Rueben is easy to talk to. More...

Reviewed on Yelp

14 August 2017

I needed my dryer duct and vent cleaned as our dryer was taking extra long and we had never had it cleaned since moving to Kaneohe years ago.  I asked several of the dryer duct cleaners on yelp for quotes and they all came in higher priced than Reuben or didn't respond at all.  I decided to try Hawaii Air Specialists because of this and because of the great reviews they had already received on Yelp.  Once I was able to schedule the cleaning they were prompt, fast and professional.  Cleaned the wall duct, outlet fitting, and took the back of the dryer off to cleaned in there too.  At the end of the cleaning they were able to remove enough lint out to make a bowling ball.  After replacing the ducting between the wall and dryer (which was overly long - which resulted in additional build up) Reuben went over all that they cleaned and replaced.  To top it off he gave me a considerable discount because he said the actual run of ducting he needed to clean was shorter than he estimated (this is on top of already being the lowest quote) and even pointed out some electrical concerns that he noticed while going about doing the cleaning.  To summarize very professional and a GREAT value. More...

Reviewed on Yelp

1 August 2017

Reuben and Tony were very professional, worked efficiently throughout the process of cleaning out my dryer, behind the dryer and duct that connects up to the hood on the roof.  The handy tips will serve us well through our next service in 2018.  I appreciated the extra mile to check another duct/exhaust.  Thank you, for being so nice and providing quality service. More...

Reviewed on Yelp

30 June 2017

If you have any issues with dryer air ducts, call Reuben.  He is a proven professional, honest, courteous, and responsive.  I wasn't sure if my air duct needed to be replaced, so he went on the roof to check it out.  He told me that the duct only needed a screen and because it was a quick job, he charged me less than what was originally quoted.  I was extremely happy with his service.  You can't go wrong if you call Reuben.  It was one of the best choices I made. More...

Reviewed on Yelp

30 June 2017

Reuben provided top-notch service and will call and recommend him any day over the huge corporate conglomerates. His responsiveness, knowledge and politeness makes a world of difference. Our business couldn't be happier with this company. Thanks again Reuben & Tony. More...

Reviewed on Yelp

15 May 2017

I contacted Hawaiian Air Specialists a while back to inquire about their AC service.  Reuben the owner promptly called me back.  After listening carefully to me describing the issue with my AC, he kindly offered a DIY solution for me to try.  He even followed up with me shortly to see if the solution worked.For various reasons, I decided to leave my AC alone for the time being.  However, if I ever need service in the future, I will definitely call Reuben.Mahalo Reuben for your time and professional advice!  Your assistance is much appreciated. More...

Reviewed on Yelp

11 May 2017

We bought a brand new dryer about a month ago and noticed it was still taking so long to get everything dry. A service Na came out to our place and told us it wasn't the dryer but that our dryer duct must be clogged from roof end. My husband contacted Reuben yesterday and he was able to come out to our place today. Sure enough- the vent on the roof was 100% blocked . Reuben provided fast and reliable service and also educated us on what should and should not be done with these roof dryer duct vents. We are so relieved and happy that our problem has been resolved and can also enjoy the benefits of our new dryer. Most importantly , we can feel safe that our clogged vent is no longer a fire hazard. More...

Reviewed on Yelp

21 April 2017

Just had my unit cleaned, let's just say I found my service company to do my annual cleaning.   Very professional, quality work and went the extra mile to remedy a draining issue.   I highly recommend them.

Reviewed on Yelp

18 April 2017

Reuben, the owner of this business performed our AC duct cleaning. Flat rate $170 plus tax. Great skill, knowledge and personality. I told Ruben I get asthma symptoms when AC is not clean. So he used the chemical that he uses for cleaning up hospital ACs which air did smell like hospital only just for the first few hours. Took about 1hour to clean. Over all I can breath better so I know AC is clean. More...

Reviewed on Yelp

14 April 2017

Reuben and crew were spot on!  He was easy to work with, squeezed me in his heavy schedule, arrived on time, very professional! Quickly identified any problems and cleaned up my system. I now have peace of mind that I have found not only a truly decent professional in this field but also don't get the run around and the OVERLY inflated costs I found with my original shopping for someone to service my central air unit. I would HIGHLY recommend "Hawaii Air Specialists" to everyone. Thanks again Reuben! More...

Reviewed on Yelp

16 March 2017

Wow this is the best Air Conditioning service we've ever hired!!! I called 3 other places to see if they can clean out our apartment AC coz their was a disgusting smell coming out of it but sadly non of them service the kind we have:(. ..I called Hawaii Air Specialists and left two voice messages then Ruben finally got back to me the next day, he said the same thing the other 3 i called earlier, then followed by his words I'm going to come by and take a look at it and see if i we can fix it... wheeeeww Thank you!!We scheduled for a Wednesday at 10:30/11ish am, Ruben and his friend(so sorry uncle i forgot your name) they arrived right on time. He tried his best opening and taking everything apart as the other AC Company closed it permanently when they did the whole installation process.. Ruben was able to open the damn thing coz their was tons of mold inside and my poor 1 year old's been inhaling all this sick and disgusting air.. He cleaned the crap out of this gross AC, he was so nice to give us a discount and then left us a half chemical bottle spray to use to kill all the germs and dirt when cleaning out the filter...I highly recommend Ruben and his company, he's very professional, got the job done in an hour, left without any mess in our living room, punctual, did an excellent job and saved this family and my daughter from getting sick..Mahalo Ruben!!! More...

Reviewed on Yelp

18 February 2017

Reuben quickly returned my call when I had a clog in my primary draining system. He set a price that I thought was right for the job. He arrived on time completed His work and also gave me some tips on how to maintain my system. Great service!!! More...

Reviewed on Yelp

27 January 2017

I would recommend this company to anyone!  Hands down professionals at cleaning our Mitsubishi split air systems (6 of them! )  Reuben went above and beyond what I would have expected.  He took extra care to treat our filters with something that would help with our sons allergies.  I was blown away with the difference in air quality after it was completed and wondered what we were breathing in all this time. Extremely courteous and so pleasant to work with!  You will not be sorry by calling them. More...

Reviewed on Yelp

22 December 2016

We have used many Air Conditioning and Air Duct Cleaning companies in the past.  Hawaii Air Specialists was on the vendor list for one of our condos and we thought we would another company.  My husband and I were impressed with their professionalism--being on time, having all the equipment at hand, respectful of our floors and furniture by covering items as needed, as well as leaving the area cleaner than it was.  We had just had the AC split systems cleaned 6 months ago so thought everything would be all right but found that the AC was black and had mold and mildew...Reuben and his father carefully placed plastic all over/under the wall and had the bucket on hand brushing, spraying, cleaning...we had never seen such a thorough job!  The AC which was black before, was now silver like new!  How much healthier that was.  He did all the AC's and the dryer duct and sealed everything that needed the seals.  The cost was so much more reasonable than the other companies we used and better.  We have recommended him to all our friends and to our other condo for their vendor list.  Reuben is a karate master/teacher and he lives his creed in his work ethic!  He even speaks Japanese... More...

Reviewed on Yelp

23 November 2016

I contacted Reuben of Hawaii Air Specialist yesterday to clear out my dryer duct. I assumed that because this is a holiday week he wouldn't be able to help me but at least I could get an estimate on cost.  However, he was able to accommodate me this morning and did a fantastic job! Clearing out not only the dryer duct but even taking the back of the dryer off and cleaning it. Plus going up on the roof and clearing that pipe too. A few years ago we had a new roof put on and the roofers left the screen on which created a huge blockage. Laundry was taking up to two hours to dry and I was seriously considering a new dryer. But Reuben saved us that expense. Not only was he extremely thorough in his work but also very courteous and professional. More...

Reviewed on Yelp

18 October 2016

Every so often, you come across a business that just blows your mind away.  Hawaii Air Specialists is one occassions.Reuben and his staff are awesome!  The job they do is way beyond other companies that have serviced our ACs in the past.  They paid attention to detail and were very responsive via Yelp and phone.  I will definitely be calling them for annual AC service (We have Fujitsu split systems) from now on and recommending them to others. More...

Reviewed on Yelp

30 September 2016

Reuben is super akamai and helpful. I contacted him to see if he could do ac for me but his company  couldn't accommodate me. So what does he do? He gave me three referrals to others in the industry that could help me! Wow, thats why we lucky we live Hawaii. Mahalo Reuben! More...

Reviewed on Yelp

23 July 2016

I was having issues with my dryer taking 2hrs to dry a load of clothes. I originally thought it was the old dryer that came with the house when I bought it, so I bought a new one. Only for the new one to keep shutting off and telling me to check the vent. So I messaged a few vent specialists and Rueben responded within a few hours of sending my message. He was very helpful and super nice. We scheduled an appointment and came by to inspect what was going on and explained to me what my issue was. I had a clogged dryer duct bc my dryer is in the center of the house so the duct/vent goes into the wall, up over the ceiling and across the garage to reach the outside, ~20' distance. The previous owners of my home likely never had the duct cleaned. It was completely clogged. Reuben explained that the vent should be cleaned out once a year for maintenance. Then he went to work and got out a large, thick, and wet lint ball. It was larger than a softball! After it was clean he told me that possibly I may still have an issue with the dryer shutting off bc it will sense that the duct is too long and will require a booster fan. Reuben followed up with me that night to see if the dryer was still giving me issues. And he was right so he was able to order the booster fan for me and came to install it when he received it. Now my dryer not only works, it dries super fast! A full load of bath towels in 40m! Reuben is very down to earth and professional. I loved how he would take the time to explain things to me and followed up to make sure everything was working as it should. Awesome service! Thank you, Rueben!! More...

Reviewed on Yelp

4 May 2016

This review is based on communication with the business owner as I was unable to hire them for my needs. I wrote them a message on Yelp to find out if they install window a/c units. The owner, Reuben, got back to me within a few hours and though they don't do this themselves, he did tell me roughly how much it would cost if I could find a company to do it. He even recommended a place that might help me. He suggested if I know any "handy" people, perhaps doing it ourselves -- and even offered his phone number if I had any other questions. I had contacted a couple of other businesses with only one other response, and though that person was friendly, they didn't go out of their way to give me any helpful information like Reuben did. It was unexpected. So again, I can't attest to their services, but communication, honesty and helpfulness are important qualities (to me at least), sometimes more important than the service itself. More...

Reviewed on Yelp

3 April 2016

The people that came out to work on my house explained everything so well and really took their time to make sure I understood what neededTo be done. I really appreciateHow comfortable they madeMe feel and quickly the repairs wereCompleted. I would recommend them to everyone!! And useThem again ! More...

Reviewed on Yelp

12 February 2016

Top notch service!  Great work and value for the money paid. Showed up on time and worked quickly and professionally. At the end he even gave me some tips on how to more efficiently use my AC to save money!

Reviewed on Yelp

5 March 2015

Reuben and his gracious dad are professionals who did an absolutely amazing job with cleaning our air-conditioning ducts/vent . The  three things:we were looking for was price, quality of service and efficiency of  the contractor . Ruben met all of these  and more.  We have two children with chronic Asthma thus we needed the vents cleaned and disinfected before we moved into our recently purchased home. They obliged to fit us into their very busy schedule by working on our home on the weekend. We will be forever grateful for their superb service. Compared to the prices on the island they are by far the most reasonable. For all future services they will be my 'go to ' guys !! Thank you Reuben and Dad !! More...

Reviewed on Yelp

26 February 2015

My tenant contacted me about several problems she was having in our condo. Water was leaking from the utility closet onto the carpet, and a loud noise was coming from a bathroom exhaust fan.  She also complained about an odor in the refrigerator.  Reuben came out and solved all the problems. The AC sump pump was clogged with algae - he cleaned it out and we're dry again. The air duct from the exhaust fan was clogged and he cleaned that out.  While he doesn't repair refrigerators, he was able to show her the filter that needed replacing; where to purchase it; and how to install it.  My tenant is happy and so am I.  Living 5000 miles away, it's really nice to know that I have a professional, reliable resource when we need help! More...

Reviewed on Yelp