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Family Tails Pet Sitters

University Park

(9)
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‘20 Certificate of Excellence, 2020

About

Hi! We love what we do and look forward to working with you. We text after each dog walk and leave notes. Email us at f•••••@••••.com directly. Our typical rates range from $19-$23. Check out our reviews on Yelp!

Reviews (9)

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5/5

9 customer reviews

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31 July 2018

I've worked with Family Tails for over 4 years and I am consistently impressed with the folks they send to pet sit and with their customer service. I feel confident that my kitties are getting plenty of attention and care and I get text updates and pictures that are great when traveling. I highly recommend Family Tails! More...

Reviewed on Yelp

19 February 2018

I'm a neurotic mess when it comes to my dogs. I have literal nightmares about bad things happening to them - and that is when I'm with them. You can only imagine how I am when I'm apart from them for more than a day.I'm not sharing this because I lost a bet. I want you to know this so that when I write, "I trust Family Tails Pet Sitters without reservation," you'll understand how big that is.I worked with Family Tails for about five years and couldn't have been happier. I wish I could have brought them with me when I relocated. They provided weekday walks, overnights, occasional weekend walks, whatever I needed. If you're lucky enough to work with Wilson, I envy you. He became the second dad my dogs never had. You won't be surprised that my three guys eat different kibble, get different treats, and have daily meds. And they're no joy to manage on a walk in good weather - bad weather is as bad as you're imagining. Wilson handled all of this without a single complaint. In fact, people in my neighborhood would occasional comment on how great he was with my guys (and how much better they behaved for him than for me).I started off just needing a walk here or a walk there. Pretty soon, though, I was using them multiple times a week because they were so good. I bet you'll have a similar experience. More...

Reviewed on Yelp

13 December 2017

These guys really know how to take good care of dogs. They are always my number one choice when it comes to dog grooming. I've been bringing my dog here for the past three years and I'm yet to be disappointed . Definitely the best grooming shop around. More...

Reviewed on Yelp

23 September 2017

Family Tails has literally helped keep my dog alive. My dog is 14 and has terminal cancer, and I have been able to leave him in Family Tails' care and return to find him better than when I left. I was recently able to take a promised trip to see the total eclipse with my kids, leaving Fernando with several bottles of medication, hopeful suggestions of how to get my dog to eat, and diapers to put on him, somehow, around his tail. My dog got better. I recommend Family Tails without reservations. More...

Reviewed on Yelp

12 January 2015

I waited to leave this feedback until we had a couple walks in. Now I can assert that we are very pleased with the service. This is our first ever dog walker (we've boarded before and done day care with other companies). I was tentative, but our dog (60 pound shepherd/lab mix) seems very happy and we receive good notes from our dog walker each day indicating how he did and anything to be aware of. I assume that as with any such service, the individual caretaker is key, but our walker - Joy - has been just that, a joy to have. Family Tails seems to be hiring the right folks for the job. More...

Reviewed on Yelp

9 March 2014

I don't generally write reviews, but these guys deserve it. They go above and beyond and have earned a solid spot on my short list of people I trust to watch our dogs. We're talking getting up early on a weekend when there's 6 inches of snow and ice on the ground and still managing to make it to our house to check on the dogs. Even volunteering to walk there in the snow if she needed to. That's dedication, and peace of mind I appreciate more than anything. Attention to detail is amazing. You will know at all times how your pets are doing and you'll have the comfort of knowing there's some one looking after them that cares just as much as you do. Worth every penny and then some. Thanks again guys. See you next time. More...

Reviewed on Yelp

22 February 2013

My family recently relocated from the west coast, to be closer to family...who are allergic to our dogs.  So, when we go to visit them, even for an overnight, we can't take the dogs.  Now our dogs are sweet, but have anxiety issues.  So we hate to kennel them as they just get all worked up.  When we were on the west coast we used a home-visit company similar to this, which we were very happy with, so I was THRILLED to find this company locally, in Maryland.But...having recently had our identities stolen due to a break-in at a former home, I was nervous about giving house keys to someone I didn't know.  I explained that to Zoe and she was SO helpful in assuring me, at length, about the background checks on all employees, etc, and even came to the initial meeting with the petsitters, to help reassure me.  That's going above and beyond and it merits mentioning.  As for the service itself, it was great.  I got an email update from Cathy after her first visit (which is reassuring!) and notes (when we got home) from every visit, listing what she did and how things went.  They also require you to contact them when you get home so they know the pets are taken care of (in case your flight is delayed or something...!).  I found this reassuring - that they actually care about the animals and are not just in it for the money.Speaking of money - this is the most cost effective option we found by over $150 for a weekend.  So if you have pets who can stay at home (without ruining your house) and who are better more comfortable at home and you are considering this company - go for it.  I think you'll be pleased.  We will be using them again. More...

Reviewed on Yelp

8 August 2012

Janelle took great care of my labradoodle for a weekend.  My dog received good attention and was well-adjusted when I got back. She even sent me an email update with a photo in addition to a nice final summary on how my dog did during the visits.  Highly recommended! More...

Reviewed on Yelp

12 May 2011

It is with total confidence I highly recommend Family Tails Pet Sitters.  I have never used an outside pet service to watch my two beloved dogs, so it was with great trepidation that I approached Grace to begin our discussion.  Grace listened carefully to my many concerns regarding my very old Lab (having her meds given consistently) combined with my second dog being very skittish and not very friendly with strangers.  Grace immediately landed on placing the care our pets with Janelle a devoted pet lover and veterinary student working with Family Pet Sitters.  Briefly, this was a smashing combo ...  I returned home from vacation to both dogs being happier than when I left, well cared for, walked, fed and loved to their hearts delight.  Their all around walking behavior/manners had improved dramatically so besides taking care of my dogs, I returned home to find better mannered dogs who walk politely and no longer lunge after cats (if on our path)  thanks to Janelle's positive and loving reinforcement and coaching.    I only needed to see how happy they were to greet Janelle when she visited upon my return to know Family Tails Pet Sitters are true professionals and take great pride in doing the job well.  I look forward to using them often and regularly ... you should too! More...

Reviewed on Yelp

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