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Episode Salon & Spa

Noe Valley

(232)

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Get a free quote from this professional

Reviews (232)

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5/5

232 customer reviews

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7 January 2020

Steffon did a great job on a keratin treatment, hair-cut, blow-dry, and flat iron. I have very curly hair and he cut it dry which is my preference and did a phenomenal job. I will definitely return and would recommend him! More...

Reviewed on Yelp

4 January 2020

Onlei is a great stylist, she provides great service and my hair looks amazing after each visit! I have really thick, long, curly hair and Onlei has advised on color and a Keratin treatment - my hair is much more manageable and I'm delighted with the color.

Reviewed on Yelp

28 December 2019

I have been going to Onlei for over 17 years starting at a different location. I've been following her to different locations as she changed locations. I'd been to other salons but the work was not as good by any stretch of the imagination. I've had my hair cut in styles that worked with my features. Colored and tinted as well. Onlei always did a great job. I have had friends go to her for their haircuts and coloring. My late daughter loved going to her, too. She had other work done by Onlei and was always happy with the work. Thank you Onlei for all the pleasant experiences and your hard work. More...

Reviewed on Yelp

7 December 2019

I have been going to Onlei for almost 10years from her hair salon in China town to Episode Salon. She does a great job and is very accommodating to fit you in on her  schedule.

Reviewed on Yelp

7 December 2019

I went here after I saw them on Groupon (I didn't buy the Groupon but called the salon directly). I recently lost my hairdresser due to illness and needed to find someone new. I am happy to report that Steffon did a stellar job with my highlights and haircut. He's established in the neighborhood and is highly qualified. Reccomed highly for highlights especially. They also do an eyelash treatment that works as well as extensions but nothing artificial - I haven't tried it but I was intrigued. More...

Reviewed on Yelp

15 November 2019

I called to get a same day appointment for cut and all over color. Not only did they get me in that day but within 45 minutes. The stylists were all very friendly and offered me beverages throughout the appointment. Onlei is who did my hair, she was extremely patient with me not knowing exactly what I wanted and it was obvious that she knew very well what she was doing. She also worked with me to match what I wanted done to a Groupon offer :) I highly recommend making an appointment. Thank you Onlei and Episode Salon! I'll be back in a month More...

Reviewed on Yelp

14 November 2019

Steffon has twice been extremely accommodating to me.  The first time I walked into his salon, I just wanted a quick trim, since I had to pick my daughter up within a half hour.  He sat me down and gave me a great cut.  The second time, I called him up on a Saturday night and asked him if he could bleach and color my daughter's hair the next day before she ended up ruining it herself.  He opened an hour early for us and created a whole new look for my daughter.  It was the exact color she was trying to achieve.  She gets compliments almost daily about her hair.  She has told me that this is her best hair look yet.  Thank you Steffon.  We have found our new hairstylist.-Macy :-) More...

Reviewed on Yelp

19 October 2019

I paid 400$ for a trim, layers and balayage on my thick long hair. It took 5 hours. The work is outstanding and I love it. Just be prepared to spend a long time there. Originally he told me 3 or 4 hours. It's very high quality work. More...

Reviewed on Yelp

10 October 2019

Yesterday I went to the Episode Salon & Spa and had my hair cut, dyed, and conditioned by Steffan and he was fantastic.  He was warm and welcoming (even though I was coming last minute), did a great job, cut/trimmed exactly the way I wanted, and gave a very relaxing shampoo and conditioning.  He was also fun to talk to.  I highly recommend this salon and Steffan.  Summer More...

Reviewed on Yelp

30 September 2019

I found this salon through Groupon and I needed to get a trim. And overall I had a great experience! Scheduling was super easy, and I got an appointment for 2 days from the time of my call. This is much appreciated because I have a busy and at times unpredictable schedule, so I liked being able to get in right away.The salon space is clean, well decorated, and cozy. Christy cut my hair and she did an exceptionally good job! I have long wavy hair that I like to keep long out of convenience. And I typically like to get a trim and to refresh my layers. I explained what I wanted to Christy and she executed perfectly! Stylists are usually scissor happy when they see the length of my hair and they cut way more than I like. But Christy was very attentive and precise. I'm super pleased with the haircut and will definitely be back again! More...

Reviewed on Yelp

15 September 2019

I have been going to Onlei for years for haircuts and highlights. She does a great job with not only my hair, but also my entire family's hair (and I've got two very picky teenagers)!  She knows exactly what we want. It's always a pleasure coming to her. More...

Reviewed on Yelp

24 August 2019

Got my hair straightened at episode and Christy did a fabulous job! My first straightening didn't go very well due to my hair texture. I went back after one wash and she fixed it without any issues...love the customer service! Thanks a lot! More...

Reviewed on Yelp

22 August 2019

Great haircut and color. Christy does a wonderful job.

Reviewed on Facebook

10 August 2019

I've been going to Onlei for over 20 years and followed her with each of her lives through San Francisco and to Episode. She does a great job in taking me as a walk in or by appointment. The haircuts she gives me are consistent through the years and she always checks before she starts just to be sure I prefer the usual. I get compliments on my cut from friends and coworkers. That is actually a big compliment to Onlei. I find her to know what she's doing and to be very skilled and experienced. I've also seen some of the same faces in her client roster through the years as I waited my turn for a cut. More...

Reviewed on Yelp

14 July 2019

I paid $37 for the Groupon cut and deep conditioning. The actual service is $90 (as stated on the Groupon page). I tipped $24. That's how much I valued Steffon's service. It was my first time here, and if I were not moving out of The Bay, I would return for touch up services. First: the wash and deep conditioning treatment. I'm sorry for not getting the assistant's name. Anyway, she washed and lightly massaged my scalp. She was gentle and delicate. The entire thing was maybe 10-15 minutes. I took a light nap. It was very relaxing.Second: transition to the chair was easy. I was given some snacks and a water bottle! A homey vibe was the goal I think. It was sweet.Third: the cut! I literally kept my eyes closed during the cut. Steffon was amazing. I saw and felt his competence and confidence as he cut and snipped away at my hair. I showed him photos of, and asked him, for a short, edgy, A Line bob.When he finished, I liked the results, but I wasn't fully satisfied. He explained he kept it conservative so I could determine for myself just how much I actually wanted cut off. I appreciate that method because you can't take back what's already cut off. I asked him to cut shorter for a more edgy, choppy look.When he finished again, I was all smiles! I got what I wanted. Steffon is great. (P.S. As with any salon, there is upselling. Upselling is what brings in high revenue for businesses like salons, so expect that to happen wherever you go for beauty!)Thanks Steffon! More...

Reviewed on Yelp

12 July 2019

I love love love this place good vibes and great salon all around I've been coming here fo many years and there is never duel moment every time I leave from this salon I feel like movie star thank you thank you thank you the lady's are so sweet and so is Stephan he is the best in bay

Reviewed on Yelp

30 June 2019

My long blonde hair has always been my everything. I had never had my hair colored, ever, and the best I got at a cut was a Supercuts trim every few years. But my waist length hair started thinning out so badly that I decided to finally take the plunge. A friend referred me to Steffon so I called and got an appointment for the very next day! Steffon was amazing. He listened to everything I said, took a tiny bit off the ends, and layered it just the way I wanted without doing too much as to thin my hair out more (despite my desire to have a luxurious set of full layers). I also wanted to lighten the dark blonde at top so opted for partial highlights. For the very first time!! I was a nervous wreck but Steffon did not do me wrong. He listened when i said I was worried that it would be too light. He added just enough color so that it lightened the roots but remained totally natural. I could definitely have gone shorter and lighter but Steffon respected that I needed to take baby steps. I definitely look forward to coming back and taking that next step. Thank you Steffon! More...

Reviewed on Yelp

25 June 2019

Discovered Episode Salon a few months ago and it's fantastic! Was looking for a reasonably priced salon in the Mission/Outer Mission/Bernal Heights area and Episode did not disappoint. Very clean, good music playing, a nice glass of wine, and wonderful staff! Love Steffon and will be bringing him my hair for years to come! More...

Reviewed on Yelp

10 May 2019

Visited this salon for the second time today and had another haircut and color with highlights with Steffon!  Amazing results, wonderful personality, and unbelievable "bed manners".  Steffon is a high-level hair-master who goes extra miles to understand what his clients want and recommends his own perspectives and expertise.  I would absolutely recommend him and his beautifully remodeled salon to anybody who is looking for a reliable and highly professional hairdresser!  You won't be disappointed, trust me!Nellie, who is still young at heart.... More...

Reviewed on Yelp

10 May 2019

I have been meaning to write this review for awhile now. I came in for a haircut in February. I had found a groupon, but called the salon first to see what their availability was as I was wanting to get my hair cut within the next few days. To my surprise, owner said he would match the groupon price AND could get me in the same day. WOW! Talk about good service. When I arrived, I was served a glass of wine which made the experience elevated. I absolutely love my haircut and would recommend this salon to anyone! More...

Reviewed on Yelp

8 May 2019

Had my hair cut and colored today by Christie. Pictures attached! The experience started positive, and stayed that way. Christie was able to take me, last minute, with a Groupon discount. I got there and waited about 10 minutes before getting started, then we colored my hair, washed it, and did a leave in conditioner for about 15 minutes, then Christie cut, dried and styled my hair. The whole appointment was just under 2 hours, which is the appropriate amount of time. The discounted price was $73, but because I have long hair, there was an additional $30 charge. I expected that because someone else mentioned it in their review. My hair is long, and long hair does require more product, so it was fine. Christie didn't use shearing scissors, which I loved. She listened to what I wanted, and executed. Quick note, everyone should always tip 15-20% of the non-discounted, original amount, if you don't like what you get, politely say something. Don't just leave without tipping, that doesn't help anyone. I say this as a PSA, not because I didn't love my hair, I love my hair . More...

Reviewed on Yelp

18 April 2019

I've been seeing, Christy, my hairstylist, for a year now. She's a very sweet & kind exceptional professional. I started out using a Groupon to get my hair cut and colored. I've been pleased with Christy and Episode Salon ever since with my hair results, their customer service, clean and polished remodel, comfortable atmosphere and hair rinses. There's a pad inside the sink basin to hold your head up. I've never experienced this anywhere else. It continues to be a pleasure to get my hair done at Episode. Why not grab a Groupon, too, to try out Christy? You'll not be disappointed. More...

Reviewed on Yelp

2 April 2019

I went to Stephan at Episodes four years ago and loved both my hair and the experience. I've now moved to SF and can't express how he makes your hair look amazing, but also makes you feel beautiful. He takes time to listen and then uses his Edward Scissorhands magic to interpret and even improve your vision. I highly recommend this place. From cuts to color- you'll love their work and enjoy their hospitality. More...

Reviewed on Yelp

17 March 2019

Great full service salon. Yay!

Reviewed on Facebook

9 March 2019

Deep conditioning was great, very long scalp massage which is the best!! Onlei listened to exactly what I wanted and I had an amazing haircut! Will be back!

Reviewed on Yelp

4 March 2019

Been going back to On Lei for many many years and it's exciting to see her join Episode. I keep coming back b/c of the service and the quality. The Episode location has also been recently renovated and is modern, beautiful and comfortable. More...

Reviewed on Yelp

27 February 2019

I went here for a hair color and haircut. I had a pleasant experience. Onlei was very good and she helped me find the right color for me and also suggested tweaks in the hair style I suggested to make it look better. I would go here again. Also, unlike other salons that close early, they are open late until 8, which works perfectly on a weekday. More...

Reviewed on Yelp

25 February 2019

He took me in at the last minute when my go to hairdresser canceled. I had a big party to attend and needed hair color and a stylish cut after coming back from a weeklong trip. He did a fantastic job and the shampoo guy was AplusThanks so much Stefan and will be seeing you again soon! More...

Reviewed on Yelp

18 February 2019

This place was such a great surprise they treated me like first class since I got there. The hair washing was so great they really massaged and scratched my scalp. It was a fun, friendly environment they offered us donuts , tea and wine (Yas!). I loved my hair stylist on lei she was so nice and cut my layers beautifully. She remained open to any suggestions and I am happy with how it came out! I would refer anyone here looking for a good salon, they are amazing! More...

Reviewed on Yelp

16 February 2019

If you want healthy, colored hair with great service, this is the place to go! I arrived at 3pm and Steffon was so patient and worked with me until 11pm just to get to the hair color that I wanted! I went in with all black hair and told him I wanted a blonde, slightly ashy color. Even though it's hard to go from black to blonde, he was more than happy to do it. He was also did tests on small strips of my hair to make sure I would like the outcome, regardless of the fact that he stayed open way past his normal hours! More...

Reviewed on Yelp

8 February 2019

I had a great experience here. Stefano was very nice from the beginning, taking the time to listen to me to understand the hairstyle I was after. The girl who did my hair (sorry I didn't pick up your name!) was really kind, made an effort to make sure I was comfortable and was all the time sharing what she was doing with my hair, how long it was going to take... I came out of it with beautiful, colorful and healthier hair, exactly what I was looking for and with amazing customer service. They are definitely true masters of color! More...

Reviewed on Facebook

7 February 2019

I had a great experience here. Stefano was very nice from the beginning, taking the time to listen to me to understand the hairstyle I was afterThe girl who did my hair (sorry I didn't pick up your name! ) was really kind, made an effort to make sure I was comfortable and was all the time sharing what she was doing with my hair, how long it was going to take, etc I came out of it with beautiful, colorful and healthier hair, exactly what I was looking for and with amazing customer service. They are definitely true masters of color More...

Reviewed on Yelp

27 January 2019

I just got my hair cut here and it's the best I've ever had! I highly recommend Steffon he is so professional and definitely knows how to make what you want much better.

Reviewed on Yelp

19 January 2019

Onlei was my hair stylist. I went in one afternoon and left very satisfied by how my hair turned out. This salon by far has exceeded all my expectations. It is clean, efficient, and professional.  Onlei made me feel like I was in good hands. I will definitely come back, with my family. More...

Reviewed on Yelp

16 January 2019

I needed a haircut for the longest time. I booked an appointment here with Onlei Choi. All the hair salons I've been too have ALWAYS cut my hair shorter than I asked for. Onlei cut my hair the exact length with the layers I asked for. I am so happy with my haircut! If you ever go to Episode, ask for Onlei. It is obvious that she's had a lot of experience. More...

Reviewed on Yelp

15 January 2019

I've been seeing Onlei Choi for a while now and she always cuts my hair exactly how I want it. I can literally show up and say cut my hair and she knows exactly how I want it done. Especially when I ask her to try new styles, she always delivers and I always leave feeling fresh. I can always count on her to deliver flawless cuts from her years of experience. I've also introduced her to my girlfriend and she absolutely loved her first haircut from Onlei. We will always come back to see her. More...

Reviewed on Yelp

15 January 2019

I can always count on Onlei for touch ups, color, natural perm, and haircuts. I've been going to her for years now and she never disappoints. If I'm feeling adventurous and want to try a new style, I show her examples. She can always deliver! More...

Reviewed on Yelp

3 January 2019

I just got my hair colored and cut here with a Groupon and Christy did a great job. Very careful with the details and my roots look great! The salon was super clean and comfortable and they provided me with tea and a good selection of magazines. I'm very happy with my cut - thank you Christy! More...

Reviewed on Yelp

21 December 2018

Purchased a groupon, had my hair washed, deep conditioned and cut there. Very good experience, love my hair! Thank you!

Reviewed on Yelp

28 November 2018

Episode Salon is definitely makes you feel comfortable and relaxed beautiful Salon. I'm very recommend if you wants to get your hair done. Make your hair more pretty and you have to go meet master Steffon.. I give him 5 stars. More...

Reviewed on Yelp

16 November 2018

Service was great! This is the second timeI goto the salon. After a long search for a master who knows how to cut hair, I finally found someone who understands what I want! During my second visit, I got haircut, one color treatment and partial highlights. The work was amazing, but the next day I realized that the highlights were too light for me and overall my hair blend with my face. I called the salon, explained everything to Steffon and was amazed on how accommodating he was.  He agreed to tone my hair down for free but did inform me that I might loose my highlights. At that point I did not care because I was too light. So I scheduled the appt. Then something happened at work, so I had to reschedule and once again amazing Steffon allowed the changes. After toning my hair down, I felt like trimming my hair a bit more and Steffon did that free of charge also.The quality of the color they use is amazing. My hair is not dry, the color looks amazing and it does not wash out!Thank you Steffon for your incredible work and thank you episode salon! More...

Reviewed on Yelp

24 October 2018

So my stylist moved and several stylists later, Christy started to do my roots. Recently I asked her to change the color of my hair and give me a choppy a line. Long bob. I love it!!!! This salon is under-rated, and I still recommend them and even more services. She also uses hard wax so this has become a one stop for my maintenance needs. Also Steffon will go over and beyond to help you. A while back I was leaving for vacation and wanted a Keratin but their salon was closed for a remodel (Much nicer now too!) so he helped to arrange to have Christy come to my house for an Express Keratin. Thank you team! More...

Reviewed on Yelp

15 October 2018

I booked a massage because I had pulled the muscles in my lower back. I was fortunate to get Steffony who spent 90 minutes with me working mostly on my lower back as well as the rest of my body. I felt 100% better and was able to straighten up without a lot of pain. She definitely has a good touch and kept asking if the pressure was ok. She gets 5 stars from me. More...

Reviewed on Yelp

3 October 2018

Great experience. They got to me right away. I was immediately redirected to get my hair shampooed, the attendant was sweet and gave me a well pressured head massage. I am so happy with my hair. It looks fresh and silky. I have very long hair (about mid waste after my cut), and other people ALWAYS cut too much. It takes me a long time to grow my hair so when they chop off 5 to 6 inches i get upset. NOT HERE! they did EXACTLY WHAT I WANTED! I have not had a good cut in over three years, I was so happy I hugged him. Totally recommend this place More...

Reviewed on Yelp

25 August 2018

Steffon's full keratin treatment works magic. My long hair turned out to be smooth, light, straight in a natural way, and full of life.

Reviewed on Yelp

26 July 2018

Great salon. I had my hair cut here. The manager is terrific. Customer service was great, and they got me in quickly. I was happy after my cut and blow dry. I am scheduling another appointment to rerun here. I highly recommend this salon. They use good products on your hair too. More...

Reviewed on Yelp