Loading...

Please wait ...

DNA Pro Cleaning & Restoration logo logo
D

DNA Pro Cleaning & Restoration

Springfield, Virginia

(84)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

About

Proudly providing:

1- Deep Steam Carpet Cleaning
2- Upholstery Cleaning
3- Oriental Area Rug Cleaning
4- Hardwood Floor Cleaning and Polishing services
5- Stone/Tile & Grout Cleaning and Sealing Services
6- Water Damage Restoration and Drying services 24/7

Reviews (84)

Leave a review
5/5

84 customer reviews

Loading...
28 December 2019

Rated highly for: Quality, Value, Responsiveness, PunctualityNestor and his partner arrived on time and were polite and friendly. He confirmed the cost of the cleaning before beginning, and they completed about 1,000 sq. ft. in an hour or so. It was a smooth process from start to finish, and I’ll definitely use DNA cleaning again in the future. More...

Reviewed on Google Maps

26 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, ValueThe technicians were extremely professional and their work was excellent.

Reviewed on Google Maps

21 December 2019

I am really happy with the done work. The carper in the apartment was badly damaged by our dog who digged out a big hole in it. Jonathan from DNA did a very professional job covering the hole with the spare piece of carpet with no visible conjunction. It was a neat and scrupulous repair. More...

Reviewed on Google Maps

21 December 2019

Rated highly for: Quality, Value, Responsiveness, PunctualityDNA did a great job cleaning my carpets and upholstery!! They were very punctual (called the day before and 30 minutes before arriving) and explained the whole process and what needed to be done to remove stains. I recommend highly!!

Reviewed on Google Maps

21 December 2019

Rated highly for: Responsiveness, Punctuality, Value, Quality

Reviewed on Google Maps

14 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, ValueThis is the 4th time using DNA in 2 years. They’ve always exceeded our expectations! Mike is always delightful to speak with! More...

Reviewed on Google Maps

14 December 2019

DNA Pro Cleaning did an amazing job cleaning my 9 x 13 light beige & white wool rug that had stains from spilled red wine & bad attempts at cleaning the spilled wine. The rug looks almost brand new. I don't know how they were able to remove the stains and repair the rug, but they did. I am extremely happy and highly recommend DNA Pro Cleaning. As a plus everyone I dealt with in the company was professional and personable. I plan on engaging their services again when the need arises. More...

Reviewed on Google Maps

14 December 2019

Rated highly for: ResponsivenessDNA took the time to understand our needs and completed cleaning our rugs quickly and professionally. Their price was good and comparable. More...

Reviewed on Google Maps

7 December 2019

Rated highly for: Value, Quality, Punctuality, Responsiveness

Reviewed on Google Maps

7 December 2019

Rated highly for: Punctuality, Responsiveness, ValueWe've used DNA Pro twice and are glad to be repeat customers. Communication, prices, and their work is all great.

Reviewed on Google Maps

7 December 2019

Rated highly for: Responsiveness, Punctuality, Value, QualityThe cleaner worked mightily on difficult carpets. He really strove to do a splendid job.

Reviewed on Google Maps

7 December 2019

Rated highly for: Responsiveness, Value

Reviewed on Google Maps

23 November 2019

Over at least the past five years, this company has been outstanding. Prompt, friendly, expert service with instant email estimates and receipts. They suggest other services but are not pushy about them. I highly recommend. More...

Reviewed on Yelp

7 October 2019

DNA Pro Cleaning & Restoration cleaned my upholstered furniture and carpets. They did a great job, constantly kept me updated on time of arrival, and who would be handling the job. They went the extra mile to assist me with getting glue off of my dining room table, which has a glass top. I had tried everything and nothing would remove it. These guys are true professionals, courteous and offers advice on how to maintain your furniture and carpets. More...

Reviewed on Google Maps

7 October 2019

5-star customer service!!!! This company is extremely good at communications, from the first call to the last visit. We had them pick up and clean an Oriental carpet and return it in two weeks, and they came within the one-hour window they gave us (after both texting and calling to say they were en route) both times. I was SO appreciative of the effort they made to let us know the schedule!! The cleaning itself was also excellent, exactly as described and at the price quoted. Great experience! More...

Reviewed on Google Maps

27 September 2019

Rated highly for: Responsiveness, Punctuality, Quality, ValueThe team is very professional and punctual. The work was performed well and a very reasonable price. Deffinetly a firm to hire for your carpet/rugs needs. More...

Reviewed on Google Maps

22 August 2019

They were prompt, courteous and provided the services as advertised. I would use them again.

Reviewed on Google Maps

15 August 2019

The techs were professionals and removed a candle wax spill the size of a football. They did an amazing stretching job and the carpet looks brand new after cleaning. Everyone was easy to work with, from customer rep to billing to the technicians. Highly recommended! More...

Reviewed on Google Maps

16 July 2019

Prompt, efficient, excellent work. Price was as quoted. have used 3 times and will use again - Donna Hill

Reviewed on Facebook

7 July 2019

DNA is my new go to business for cleaning services.  They are value priced, on-time, and did an absolutely wonderful carpet cleaning job (LR, DR, BRs, and stairs).  The techs were professional, courteous, and extremely helpful.  I appreciated the communication and follow-up from the owner. I highly recommend DNA!! More...

Reviewed on Yelp

5 July 2019

I have used DNA to clean carpets in two properties I rent out. They did an excellent job cleaning the carpets. The technician was very professional and he covered all the wall corners so the hose will not scratch the corners. He also advised me to spray the carpet with a product to protect it from spots and it would be easier to lift next cleaning. They show up on time and are very prompt. They were very quick and most importantly they wear shoe coverings. Also the price is reasonable. Will definitively use them again!! More...

Reviewed on Yelp

3 July 2019

What a great experience!  We have utilized the services of five different carpet cleaning companies and have never asked them to return.  Joe with DNA Pro Cleaning is so professional, thorough, and hard working.  He's just now finishing up carpets and they look great!  We will definitely be a returning customer.  Thank you! More...

Reviewed on Yelp

30 June 2019

DNA Pro Cleaning has done 2 jobs for me, both times fantastic service. Highly recommend them!

Reviewed on Google Maps

22 June 2019

The best most conscientious carpet cleaning team we have ever hired. Jonathan and Ashton meticulously cleaned the carpets in our new home. They protected my home by wearing booties over their shoes, using corner guards to protect the door openings and corners of the walls and their equipment itself was clean so no dirty hoses were dragged through the house! The carpet looks fantastic and I'm a firm believer that that the smell of clean is nothing. No flowery perfumes or deodorizers were used which is very important for my family to avoid sneezing or headaches. AND....they showed up EXACTLY at the time they said they would, with a courtesy call 45 minutes beforehand.  The process was so easy and the carpets so well cleaned that I am calling them back today to do additional room in the house. More...

Reviewed on Yelp

17 June 2019

DNA Pro Cleaning has done 2 jobs for me, both times fantastic service. Highly recommend them!

Reviewed on Yelp

4 June 2019

My technician this morning did an amazing job and I will definitely use DNA next time and refer you to any of my friends that need carpet cleaning!!!

Reviewed on Yelp

25 May 2019

They picked up cleaned and redelivered three large wool Egyptian carpets.  The work was excellent , done quickly and the pick up and delivery including minor furniture moving was done professionally and quickly.  The price is reasonable and stated up front. Do check with them about payment, they can only do credit cards over the phone to the office. More...

Reviewed on Yelp

26 April 2019

DNA Pro cleaners did a great job cleaning 5 rooms a hallway and stairs in my home. I was delighted by how clean everything came, stains out, smells great and dried very quickly! I was so pleased I gave them 3 rugs to clean at their plant. I will definitely use them again. More...

Reviewed on Google Maps

8 April 2019

DNA was highly recommended to us by the company that installed our carpet. DNA did such a great carpet cleaning job 18 months ago, we didn't think twice about having them clean the carpets recently. As before, they did an outstanding job! More...

Reviewed on Facebook

27 March 2019

Very good job. Tech was polite professional and helpful

Reviewed on Google Maps

27 March 2019

Quickly got an appointment, they were courteous and professional. Received an estimate over the phone. When they arrived, they did a more thorough check of the square footage and found that the actual price would be lower and let me know - yay! They completed the job quickly and did a fantastic job. Would definitely recommend. More...

Reviewed on Google Maps

27 March 2019

I used DNA Pro for my water restoration damage. These guys were professional, polite, on time, and reasonably priced. I definitely recommend using there services!

Reviewed on Google Maps

25 February 2019

Had cat stains deep in the carpet that I had made worst by spreading the stain. Paid for the special stain process and stain disappeared , like the stain was never there. Wow! Now all the carpet in the house looks great . Thanks DNA Pro. More...

Reviewed on Google Maps

25 February 2019

Our first time using DNA Pro Cleaning and Restoration for carpet cleaning and maintenance was a stress-free and reassuring process. DNA Pro strives to achieve customer satisfaction through integrity, quality service and commitment at a fair price. They provided customer friendly and effective scheduling, timely follow-up for appointment confirmation and the work crew gave 30-minute notification before arrival. Jonathan and Freddy arrived prepared to go to work. After a quick walk through they confirmed the cost, which was less than the phone quote, and completed the job to our satisfaction including significant carpet buckles. Management even stopped by to check on progress which was a nice touch. Overall the job was completed with respect to our home and property, a great attitude and pure professionalism. More...

Reviewed on Google Maps

25 February 2019

The customer service is impeccable. The workmanship is right on point. Joe took care of my hardwood floors as though they were his. If they can't do it right, they won't do it at all. I received estimates from other places to have my hardwood floors resurfaced and refinished. I received quotes from $6K - $8K. I had 15 years of wax and polish build-up on my floors. I called DNA Pro, to see if they could do anything. They came out and did an area test to see if they could remove the wax without sanding. When they do the test, they do an entire area. I encourage anyone thinking of resurfacing their floors, call DNA Pro first. Thou$and$ of $$$ $aved!!! Call them first. More...

Reviewed on Google Maps

30 January 2019

Great service and no hidden cost! Technician did a great job removing stubborn stains and explained what was used to remove them. Would definitely use again.

Reviewed on Yelp

25 January 2019

The team did an excellent job cleaning our carpets and furniture. The 6 year old carpets looked almost new again.  With other carpet cleaners our carpets were quite damp. DNA's process left them almost completely dry.  The team was very professional they showed up on time and completed the job within the stated timeframe.  We would definitely call them again. More...

Reviewed on Yelp

6 January 2019

A quick call to a highly-recommended company for help with a last-minute carpet cleaning job and I was not disappointed! DNA answered all of my questions, scheduled and confirmed the appointment, arrived on-time, and took extra care to meet all of our expectations. They even followed up with a phone call to make sure we were happy. I will definitely be using them again! More...

Reviewed on Facebook

1 December 2018

I hired this company to clean 2 of our sofas, and they did an AMAZING job!! They came to the house this morning exactly when they were scheduled to arrive, were kind and professional, AND took great care of handling and moving our furnishings around to allow for proper cleaning of the backs of the sofas. The sofas look great now with no harsh chemical smells because they use only eco-friendly, child safe/pet safe cleaning products. The best part: The fee for services is extremely reasonable. Ask for Mike. DNA Pro Carpet & Floor Cleaning More...

Reviewed on Facebook

27 November 2018

WOW WOW WOW!! We are completely impressed. Service, Professionalism, and Quality... EXCEPTIONAL.My wife and I are preparing for our baby's arrival in less than two-weeks. We are nesting, for sure. Dragan and his team came in and brought a confidence to our home that has left my wife feeling relaxed and ready for birth and bringing our baby home. We know our floors are clean! BTW, they know how to really make your tiles brand new. I was really beginning to hate our tile, but they came in and restored my faith in them. Truly, pick this company above all others! We look forward to their repeat business for our home, our rental home and wherever life takes us in Northern Virginia.Thank you for your time,Dennis More...

Reviewed on Google Maps

27 November 2018

I don't usually do reviews but my experience with DNA Pro Cleaning was worth it. They were recommended by a friend of mine who said they did a great job on her carpets. They arrived within the time stated and called prior to coming. Joe was my cleaner and was professional, courteous and did an exceptional job on my carpets. My carpets (wall to wall) are about 12 years old and a light color and I've only had them cleaned once in those 12 years. He was able to get all of the spots up - including blood that came from my injured dog and ground in dust where my couch had been. He offered additional service (at a cost) which I declined and he left it at that - no pressure. I brought my neighbor in to see how good they looked and she immediately asked for their number. I highly recommend this company. The appointment request was easy, they followed up by email 2 days in advance and called a day before to confirm. All in all a great experience. More...

Reviewed on Google Maps

23 November 2018

We are a military family and DNA was able to come on base to service us. They were very professional and a pleasure to work with. The pricing is affordable and my family and I were very pleased with their availability,communication  and the overall job they did. Our home smells so good. I highly recommend DNA Pro Cleaning and Restoration! Thank you. More...

Reviewed on Yelp

5 November 2018

Johnatan and his colleague did an absolutely amazing job cleaning our sectional sofa. I had originally contact a different company (Oxi Fresh) to provide the service, which only resulted in fruitless leave time taken from work with no results (you can read my full review on Oxi Fresh's page). After consistent delays and lack of professionalism, we cancelled the service from Oxi Fresh and called DNA Pro Cleaning instead. Why? Because of all the companies I had called, they were the ONLY ones to follow up after my initial phone call. Once we confirmed the appointment time, DNA was phenomenal at follow-up. I received a confirmation call the day prior. On the day of service, Johnatan and his colleague called 20 minutes before to let me know they were en route. And they showed up EXACTLY when they said they would. No delays. No excuses. In fact, they beat me since I was coming from a meeting. They were very understanding of that too. They arrived ready to begin work right away, looking very professional, and with fully functioning, clean equipment. They were very respectful of our home and our space, including putting on booties before entering. This was all a FAR cry from the experience with Oxi Fresh, which resulted in water being spilled all over our wood floor and lingering there for over 5 minutes while the technician went outside to make a phone call. The other difference I noticed was that DNA sent two guys, who worked very hard and very efficiently for over an hour to thoroughly clean, deodorize, and de-pill our sofa. Oxi Fresh sent one person and said it would take an hour. Suspect. DNA's use of technology also made communication and payment very streamlined and efficient. Overall, I'm very pleased and confident that we made the right decision in giving Oxi Fresh the boot and going with DNA Pro Cleaning instead. We will DEFINITELY use them for any future carpet, sofa, grout, or floor cleaning needs. They're a stellar company with an outstanding focus on customer-service. More...

Reviewed on Yelp

28 October 2018

Very professional, courteous, and on time! Six rugs and an upolstered chair , some with old pet urine spots on them, were cleaned. All came out fine at a reasonable price. The outstanding customer service is what really makes this company shine!! A++ More...

Reviewed on Google Maps

23 August 2018

Extremely happy with work this company's work. I'm a realtor and need carpets CLEAN. Job very well done! Thank you.

Reviewed on Facebook

23 August 2018

These guys rock! Super responsive, very thorough, helpful, professional, knowledgeable, and friendly. Second time using them to clean and polish our hardwood floors and carpet cleaning prior to putting our home on the market.
Our place sold in 4 days, thanks in part to this great crew!! Really appreciate their work!
More...

Reviewed on Facebook

23 August 2018

It wasn't pretty. A young house guest had too much red fruit punch in her tummy. She left a trail of red marks on the carpet on her way to the bathroom. Thankfully, she felt better but her Grandmother was quite embarrassed. She offered to pay for the cleaning or (gulp!) replacement. Don't worry Grandma, I know someone who can take care of the carpet and you can resume loving and spoiling that precious child. DNA Pro Cleaning removed the red spots from our white woolen carpet and a whole lot of other dirt that we didn't realize was there. Thank you DNA Pro! More...

Reviewed on Facebook

23 August 2018

Everything was handled perfectly. I received a callback right away, the technician showed up on time and was pleasant, knowledgeable, quickly performed the requested service and gave me a new customer discount. Nothing more I could have asked for. Carpets look and smell great! More...

Reviewed on Facebook

23 August 2018

DNA Pro Cleaning and Restoration cleaned our entire townhouse in great time and great precison. Our carpets look fantastic!

Scheduling an appointment was easy, the tech called me when he was on his way and when he had finished the cleaning. All in all, it was a great experience. I'd highly recommend them to anyone for carpet cleaning!
More...

Reviewed on Facebook

23 August 2018

This is the third time I've had DNA Pro clean our carpets. They are always punctual, friendly, and respectful of my home. On top of that, the price is reasonable, and they do a fantastic job . We recently remodeled a good portion of our home, and, in turn, our carpets were a MESS - I'm talking stains everywhere. I really thought the carpet in our basement would need to be replaced, but they now look almost new after DNA cleaned them. Furthermore, we have young kids, and can rest easy knowing they don't use harsh chemicals in their products. More...

Reviewed on Facebook

Q&As

Providing the most outstanding service experience for our clients

Amazing customer service, eco-friendly company, highly skilled technicians