Loading...

Please wait ...

Custom Sofa Outlet/ Mary Seaton Interiors logo
C

Custom Sofa Outlet/ Mary Seaton Interiors

Highlands-Baywood Park, California

(60)

Get a free quote from this professional

Get a free quote from this professional

Photos (10)

See all

Reviews (60)

Leave a review
5/5

60 customer reviews

Loading...
5 November 2019

We needed a new sofa for a small sitting room/playroom, so we visited a few different local furniture stores. When we arrived at Sofa Outlet, we explained what we needed and our parameters, and Mary pointed out several sofas that would fit our needs. She had great advice and was very knowledgable about all the pieces on the floor and was able to quickly answer all our questions (including rattling off measurements for pieces just off the top of her head!). She then gave us space to discuss the options and didn't hover. When we decided on a custom sofa that would work for us, Mary helped us choose fabric (her eye for color and design was so helpful and I am VERY thankful I went with her color recommendation over my initial choice!), and Collette gave us an excellent price. Kim worked patiently with us to write up the order and answer our remaining questions. The custom sofa (crafted in California) arrived earlier than expected--imagine that!--and the delivery service was on time and efficient. The end result looks absolutely beautiful in the room and is far nicer than we expected we could get for our budget. I wholeheartedly recommend Sofa Outlet, especially for custom furniture, and will definitely be a repeat customer in the future! More...

Reviewed on Yelp

26 September 2019

Great service. Beautiful furniture. Just got my chase sofa. In great condition, no rips or scratches. They did everything I asked and was ready in 3 weeks. Gorgeous work.

Reviewed on Google Maps

18 March 2019

I spent quick a bit of time researching a specific sofa I was seeking and Kim, a sales associate at Sofa Outlet gave me all the time I needed to make an informed decision.  She asked me questions, listened to my concerns and in a friendly manner, offered great suggestions.  She likes what she does and it shows. "Custom" is really what this place is about and they build their furniture here in California so the wait time is minimal. All good stuff. This place uses sales people who have been in the business for a long time. They know furniture.  The good, the bad, and the ugly. Impressive.  Finally, their prices are competitive. More...

Reviewed on Yelp

31 October 2018

Love supporting a family business that has served our community for over 20 years! BRAVO!!!

Reviewed on Google Maps

29 May 2018

Great Store, Excellent Service, I am very pleased. Ken

Reviewed on Google Maps

29 May 2018

Great quality and selection of sofas, chairs and tables. Staff was very friendly and helpful. They helped review the best layout for my unit and provided great advice on fabrics etc.

Reviewed on Google Maps

29 March 2018

Due to two moves in less than 4 months I was "sofa-less" and on a tight budget. Collette worked with me and got me the sofa of my dreams. It was delivered earlier than expected and it looks fantastic in my little living room. Will go back for a coffee table and armchair! More...

Reviewed on Yelp

25 March 2018

We love the couch we bought from Sofa Outlet. Mary was very helpful in the purchase process.

Reviewed on Facebook

12 November 2017

Bought our sofa over a year ago and it's still going strong. After visiting over 10 different furniture stores around the Bay Area we landed in here. I was impressed with the variety of sectionals they had, prices were reasonable, and the service was great. I'd definitely go back here again to buy another piece of furniture. More...

Reviewed on Yelp

26 September 2017

Our beautiful sofa and chair were delivered today.I've never been happier when it comes to furniture.,Collaborating with the ladies at the sofa outlet was a seamless Experience. I found them very attentive and seriously good with design and proportion for rooms.  The pricing and quality matched up.Based on this experience I will be back and recommending friends and family to the sofa outlet!! This place is hands down the best furniture store on the peninsula.Bravo ladies More...

Reviewed on Yelp

23 June 2017

Mary and the team helped me with tile selection, interior and exterior paint color and furniture placement. I have now been in the space about 10 years and I am still happy with my final selections.

Reviewed on Houzz

29 May 2017

Such a great store. Friendly staff and you can get just what you want made to order. I had a hard time finding a place for a while to pick a sofa that was elegant, and comfortable for my boys at home. (Cleanable fabric a must) Sofa Outlet really does have it all Thanks ladies. Support Local. More...

Reviewed on Google Maps

16 March 2017

Mary is super easy to work with, very professional. 5 years ago she helped me design my hair salon she did a great job. Definitely recommend her work!

Reviewed on Houzz

12 August 2016

Mary has a great eye for design. We actually used her for her Design services at Mary Seaton Interiors (same location), but ended up buying a Sofa off of her during the process, which was simple and easy. The family loves the Sofa and we know it will last long. Thanks Mary and staff for all the help. Support Family businesses. More...

Reviewed on Yelp

31 July 2016

I bought my couch several years ago and it's still in great shape. Great product and wonderful customer service! I just moved out of town and wish the Sofa Outlet was here in Texas!

Reviewed on Facebook

31 July 2016

Sofa Oultet is a great friendly knowledgable family owned business! All the staff is expceptional with eager to serve with their friendly personality BUT Not to pushy where it chase customers!!!

Reviewed on Facebook

29 May 2016

Customer at Sofa Outlet.Palo Alto, Ca After buying a sweetheart of a fixer-upper in a beautiful, coveted part of the SF Bay Area, I was super excited about re-creating the space to make it a home my family and I couldn't wait to return to, a home in which we would entertain often, a place to create a new set of memories. Truth be told, I think I have pretty good taste and I do love to shop! But I found that shopping to redecorate and remodel was a whole other level than say, shopping for clothes or even a home accessory here or there.Admittedly, when I first went to the sofa outlet in San Mateo, I was feeling a little overwhelmed. They were the 4th or 5th stop that day and as I wandered around the showroom I was in a bit of the daze. Kimi approached me, let me know she'd be there to help and just welcomed me to walk around. There was no pressure, just a very casual friendliness. That day we left without purchase, went home, had a glass of wine and called it a wrap. I went back to the sofa outlet the very next day. We'd seen a couch there that caught our eye, we wanted something a little different/unique so I went for a second look.Thankfully, Kimi was working that day as well. I asked her to see the couch, we talked about it and the next thing I knew she was helping me customize both the couch and a beautiful, comfy and sophisticated leather recliner. That was 5 months ago and today my home is even lovelier then I could've imagined.The team at sofa outlet has provided exceptional guidance on many levels, including design, aesthetics, continuity and flow. They are always mindful of budget and so they help us to prioritize, mixing custom-made pieces with "off-the-shelf," with creative ways to incorporate certain existing pieces. I've had the privilege of working directly with Kimi and Sadii, both of whom are creative, enthusiastic and very collaborative designers, they've been a dream team! More...

Reviewed on Google Maps

29 May 2016

Got a custom apartment-sized couch here 10+ years ago and it's still in great shape. Good quality furniture, great shopping experience, and very helpful customer service.

Reviewed on Google Maps

29 May 2016

I have ordered three sets of couches from here and have never had a problem. The best part is you can pick your material and styles. The women in the shop were more than helpful about assisting me in picking out patterns and style of couch. They all have lasted and were delivered usually within two weeks of ordering. More...

Reviewed on Google Maps

29 May 2016

Looking for a well-made, quality sofa has been quite the undertaking. With so many different stores to choose from now, along with everything online, furniture shopping is not what it used to be. Sofa Outlet was a god send. Being budget conscious shoppers, Sofa Outlet was perfect for us. Collette was such huge help. She helped us pick a sofa in the size we needed and fabric to go with my husband’s recliner. Definitely ask for Collette when you go in. More...

Reviewed on Google Maps

29 May 2016

I just got the most amazing grey modern sectional from this place in San Mateo. I needed something right away. My family is coming next week to stay throughout the holiday season and the only thing I have in my house now is a loveseat. I found a floor sample sectional that was almost exactly what I was looking for. The only thing was that we weren’t looking for a sleeper, but it ended up working out that now my parents didn’t have to sleep on our old air mattress. More...

Reviewed on Google Maps

27 May 2016

Love the sofa outlet! I wanted a console table for my house and they sent me many options and pricing within hours of requesting! I also have purchased two couches from them and have been really happy with the price and quality. Collete is awesome and they have an adorable pup greet you at the door! More...

Reviewed on Yelp

4 May 2016

I Love, Love, Love Sofa Outlet!  If I could give them more than 5 stars I would.  Mary and Colette are incredibly helpful.  Colette helped me find an absolutely gorgeous rug and the pricing is SO much better than Pottery Barn, Restoration Hardware and other similiar stores.  I love walking through the 2 story store -- there is so much fabulous furniture from beautiful sectionals to home accessories to wall art, lamps and rugs.  You literally can custom order almost anything you have seen at one of the other expensive stores at a WAY better price.  Also, Colette and Mary are "no pressure" in terms of sales.  Best experience furniture shoppiong ever! More...

Reviewed on Yelp

25 March 2016

Staff was quick to call me back about details on product I was looking for. I loved the customization of products and would never shop anywhere else but sofa outlet!

Reviewed on Facebook

24 March 2016

Mary helped me and was on top of the whole design I was looking for. We picked out fabrics (she had 100s to choose from) and even the depth I wanted. They have books and needless possibility and I was in design heaven. The staff all knew what was going on and was very helpful. I can't wait to go back and buy more! More...

Reviewed on Yelp

22 March 2016

Fabulous supplier!! BTW, are you interested in sofa hinge or sofa hardware product accessory?we are hardware supplier,,

Reviewed on Facebook

15 December 2015

Looking for a well-made, quality sofa has been quite the undertaking. With so many different stores to choose from now, along with everything online, furniture shopping is not what it used to be. Sofa Outlet was a god send. Being budget conscious shoppers, Sofa Outlet was perfect for us. Collette was such huge help. She helped us pick a sofa in the size we needed and fabric to go with my husband’s recliner. Definitely ask for Collette when you go in. More...

Reviewed on Google Maps

8 December 2015

After buying a sweetheart of a fixer-upper in a beautiful, coveted part of the SF Bay Area, I was super excited about re-creating the space to make it a home my family and I couldn't wait to return to, a home in which we would entertain often, a place to create a new set of memories. Truth be told, I think I have pretty good taste and I do love to shop! But I found that shopping to redecorate and remodel was a whole other level than say, shopping for clothes or even a home accessory here or there.Admittedly, when I first went to the sofa outlet in San Mateo, I was feeling a little overwhelmed. They were the 4th or 5th stop that day and as I wandered around the showroom I was in a bit of the daze. Kimi approached me, let me know she'd be there to help and just welcomed me to walk around. There was no pressure, just a very casual friendliness. That day we left without purchase, went home, had a glass of wine and called it a wrap. I went back to the sofa outlet the very next day.  We'd seen a couch there that caught our eye, we wanted something a little different/unique so I went for a second look.Thankfully, Kimi was working that day as well. I asked her to see the couch, we talked about it and the next thing I knew she was helping me customize both the couch and a beautiful, comfy and sophisticated leather recliner. That was 5 months ago and today my home is even lovelier then I could've imagined.The team at sofa outlet has provided exceptional guidance on many levels, including design, aesthetics, continuity and flow. They are always mindful of budget and so they help us to prioritize, mixing custom-made pieces with "off-the-shelf,"  with creative ways to incorporate certain existing pieces. I've had the privilege of working directly with Kimi and Sadii, both of whom are creative, enthusiastic and very collaborative designers, they've been a dream team! More...

Reviewed on Yelp

2 November 2015

I love this place! I often just go in to look around because it is just so pretty. Recently I needed counter height chairs and had something specific in mind. I called and they had what I was looking for so I went in and picked out what I wanted. First off, the price was great! Way less than what I was expecting to spend for WAY better quality than you get a a big box store. I was told 3-4 weeks to receive them. Only took a week! Perfect timing as we had guests coming in and I was late in ordering new chairs for my dining table. Would definitely recommend, they are very nice and will greet you even if you walk in looking frazzled, no make up and rocking yoga pants. More...

Reviewed on Yelp

24 September 2015

In writing my last review I neglected to mention two of Mary's team members by name. Kimi and Sadii have been amazing to partner with. Both demonstrate a collaborative spirit and have really taken into account my tastes and input to help create a home style that is truly representative of our family versus a house that simply looks staged. Slowly, as we have guests, everyone remarks on how great our place looks! BIG thanks to Mary, Collette, Kimi & Sadii from Sofa Outlet in San Mateo for their great design skill and fun personalities! More...

Reviewed on Houzz

24 September 2015

Mary helped us design our entire house including; but not limiting to, choosing interior and exterior paint colors, choosing reasonably priced home furnishings and accessories, choosing carpet, choosing custom shutters, choosing and placing wall art and mirrors. I gave her the budget and then trusted her with the rest. Overall, a great , low stress experience that did not break the bank! More...

Reviewed on Houzz

24 September 2015

Mary is incredible! She sees your vision precisely when you've only told her a few words. And executes it quickly, more than beautifully and we'll within budget. I've seen her do amazing things, always with the same ease and success. I recommend her to everyone. More...

Reviewed on Houzz

6 June 2015

Bought our brand new sofa here. The staff was super friendly and helpful, even when our order was messed up.

Reviewed on Google Maps

8 February 2015

Don't come here expecting to buy a couch for a couple hundred bucks - Custom is in the name of the business, after all.Do come here if you're thinking of buying a couch from pottery barn or restoration hardware. They can custom make you whatever couch you want, with more options, and at a lower price. American made, if that's important to you. More...

Reviewed on Yelp

10 November 2014

These people have a good eye for design.  I know there are a few cheaper "custom" sofa shops around.  But this place has an expansive showroom and the sales people have great ideas.  Which is worth the extra $ because when you're designing a custom piece IMO, professional input can save you time and money in the long run.Because of the odd shape of my room, I needed a curved sofa.  Most of the ones I saw online were $5000K.  I didn't want to spend $5K for a formal living room because I knew that we wouldn't use that room on a regular basis.I brought some photos of the couches I wanted to duplicate.  And the team spent over an hour helping me customize every aspect of the final design.  They even kept it at my budget of $3K.  Even though I don't use the sofa much, it's a beautiful piece and it brings a smile to my face whenever I walk pass it. More...

Reviewed on Yelp

2 July 2014

I must say that I have had wonderful experiences with Sofa Outlet. I initially went looking for a sofa. Loved their selection of sofas and patterns. And their showroom is big and beautiful. I bought a sofa and wingback chair that I am completely thrilled with, just gorgeous. I went back for a coffee table and they had things I was looking for and actually pinning on Pinterest. Great selection. And the owner, she was so great. Helped me with design and was so friendly and helpful. If I need more pieces, I would go back yet again. More...

Reviewed on Yelp

22 June 2014

This was a fantastic experience from start to finish. From the moment we entered the store, our design consultant helped us to focus on what we were looking for. She had a thorough understanding of the products and options in the store and explained them clearly. She stuck with us through our decision process and advised us well so that we made choices that worked for us. She respected our budget and never tried to get us to spend more than we wanted. Our sofa was delivered earlier than scheduled and was exactly what we had ordered with no damages or mistakes. Thanks to the help we got while shopping, it's perfect for our house and we love it. More...

Reviewed on Yelp

20 May 2014

My Mother and I came in here on Mother's Day during my couch hunting. I am extremely picky about couch cushions. Sofa Outlet did not have a filling that met my softness standards so I did not buy from here. However, it's only fair to Yelp them for a few good reasons.1. We were politely greeted and assisted by the gals at the front desk. One of them (I do not remember her name but she seemed in charge) was kind enough to take me around the ENTIRE store (downstairs and upstairs) to have me sit on the couches to test the cushion comfort. I was a bit bitter and bitchy not being able to find what I was looking for and I still got the "customer = right"  attitude which I am sure was not deserved on my end but greatly appreciated. She could of just gave up on me but didn't.2. They have a huge display of couches and some other furniture. Their products are quality. My Mom has a custom made sofa set from them and loves it. Their prices are average for custom couch/furniture stores. If you want something nice expect to pay at least a moderate price. They do offer a lot of sales so look for those if you are on a budget. You can also see them on Craigslist a lot like a previous poster mentioned but complained about. Lighten up, it's called making and keeping business so they can keep their jobs and feed their families. Advertisement is part of business!3. I was mailed a very sweet card and $25 gift card for their store about a week after my visit. This was unexpected and appreciated. I had gotten a price for one couch I was possibly considering and filled out a little paper with my contact info for follow up communication if need be. That's how they got my address.. no stalkers just sweet hearts. Short review because I only had a short visit and experience here but I would recommend this place to others even if I didn't score my dream couch here. I noticed some not so nice reviews here and feel it's best you just go to the store and see for yourself. Skipping a visit here over a few sour reviews may cause you to miss out on furniture you may fall in love with.Location and parking are easy to find. Treat yourself to a piece of free Half Moon Bay salt water taffy on your way in and on your way out ;) More...

Reviewed on Yelp

3 November 2013

I recently purchased a sofa from them.  They were nothing but friendly, kind  and professional.  They have nice quality furniture. I observed them being very attentive to other customers. They e-mailed me pictures when I asked for them and answered the many questions I had.  5 stars from me. More...

Reviewed on Yelp

3 July 2013

My daughter found this shop when she admired a friends new sofa in Menlo Park. She suggested it to me as i was about to buy some new upholstered items for our cottage. I brought in my iPad and Pinterest and Houzz  inspiration pages. We quickly found what i was looking for and i could immediately see  the rooms as we decided on fabrics. I made just two trips to the store. I left a small deposit..everything arrived right on time and were white glove delivered, put together and placed. All packing materials were taken away. Anyone who has ordered from Pottery Barn know about packaging and the benefit of it all gone. I have lived with the sectional, sofa, 4 big chairs , California King fully upholstered bed and Queen bed for weeks now and absolutely love everything...and i am picky. I believe the total price for my items was easily 20 % lower if i had bought at pottery barn or Ethan Allen. Ethan allen has a 8 -12 week delivery. Sofa Outlet...2-3! The fact its all made here in the USA is important...and the quality of matched stripes, contrast welting and no loose threads...makes this shop  a  definite find. I will return and buy more from these wonderful women who really want to find or make the items for you. If you come with a concept..they will make it happen. Go! More...

Reviewed on Yelp

3 April 2013

I have ordered three sets of couches from here and have never had a problem.  The best part is you can pick your material and styles.  The women in the shop were more than helpful about assisting me in picking out patterns and style of couch.  They all have lasted and were delivered usually within two weeks of ordering. More...

Reviewed on Yelp

16 January 2013

I did tons of sofa research & finally made the decision to purchase from Sofa Outlet.  They have an extensive selection on display, have tons of fabrics to choose from & are very helpful.  Super happy to get my sofa/chaise in less then 4 weeks whereas most other places would be 6-8 weeks!!  Prices are really reasonable as well. More...

Reviewed on Yelp

3 November 2012

I had been searching for weeks for just the perfect couch and finally found it at Sofa Outlet.  Collette was super nice and helpful and was able to have them build the couch to just the right specifications.  The icing on the cake was that the couch arrived after just 1 week!  2 weeks earlier than expected.  The delivery guys were very accomodating with my schedule (unlike Jennifer Convertibles).  It was a flawless transaction and quality furniture.  I wish I had come here before I ordered my sleeper sofa from Jennifer. More...

Reviewed on Yelp

18 October 2012

I really can't understand the negative reviews.  Every single aspect of working with Sofa Outlet was excellent for me.I saw a couch online and went in to check it out. The girls there were so helpful in helping me select the right couch for my space, and then in helping me to pick the right fabric. Then they suggested custom pillows and they were awesome at helping me pick out colors and patterns that worked. Even though the whole thing was so overwhelming I was in and out in an hour or so.Delivery came in 2.5 weeks, with the delivery driver making great plans to meet me at home. Everything arrived in perfect condition and better than I could have imagined. I won't hesitate to work with them again.  I had almost gone to Macy's because they had a sale and for the same amount or a little more I got exactly what I wanted. And the prices were excellent. If I had gotten something similar at Crate and Barrel I would have paid double easily. More...

Reviewed on Yelp

17 September 2012

I'm surprised to read some of the reviews here. I bought my sofa from this store around a decade ago, and it's been awesome. I remember the experience well. Funny (because of some of the reviews), I do recall the women in the store being a little standoffish (I was in my early-20s). They were definitely more interested in the happy couples strolling around than little old me, but once they realized I was a serious buyer, they helped me find what I wanted and pick fabrics etc. I also remember getting the sofa quickly and the whole thing being pretty easy and the price was great.I also remember the friend who told me about them saying they get busy because they were popular with interior decorators. Not sure if that holds true today though.My sofa has been well-loved and has held up very well. I'm actually now hoping I can get a matching loveseat and a new cover for the old one so they match perfectly. Cushions (down) are still as good as ever.I invest in my furniture and buy stuff from quality dealers and the Design Center in SF, and at least years ago, the workmanship here was excellent. I'll update this review once I get the loveseat. More...

Reviewed on Yelp