Geeks Root
Orlando, FL, USA
(93)
Orlando, FL, USA
(93)
Geeks Root is a market-leading company founded exactly a decade ago. We specialize in IT services and digital strategy solutions in USA. Our journey has offered us the privilege of witnessing the transformation phases in the digital landscape.
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93 customer reviews
Gennady
Great company. Very good quality. Done in time. Great costumer service! Thank you.
Todd castro
provided very helpful information regarding his service and the package is awesome. reached him via his mail at Flashcyberspy (@) gmailcom and he requested for certain info such as my spouses phone number and phone model. Within hrs I got a notification popped up on my phone it was from Faz. he gave me a spy link which I accessed with my phone web browser there I was able to see all of her texts, call logs, WhatsApp, Snapchat, deleted conversation, social media shared pictures and videos etc as if I got her phone in my palms. It’s really a great opportunity to use the services of Flashcyberspy (@) gmailcom He helped reconnected my target device in just a few minutes and he was also very patient and nice, I was able to monitor my wife device real-time on my device. More...
Nelson
Geek Roots created the website and automation I needed to help me run my business much more efficiently which has increased our productivity without increasing my cost or time. They continue to be of great service if anything ever arises. Thank you Tony, Syed and Salmon. More...
Michael D Beasley
My company just launch and new product and was looking for several services to help with awareness. I was looking for a web design company that was capable of building an e-commerce site with custom features, help with designing info-graph images, and social media marketing.
One of the most important things that I was looking for was consistent communication. I've been working very closely with Tony on all of the task. He has been extremely pleasant to work with. There were a few challenges, but nothing that couldn't get worked out. The website looks fantastic, the images are outstanding, and with social media marketing began working within a few hours once a campaign had launch. The followers and likes start showing up really quickly somewhere around 20 - 50 per day.
Being that I work in IT, I understand when things don't go exactly as planned. There was nothing about my request that was cookie cutter. This is where you will see how customer service either shines or shows to be a disaster. Working with Tony has shown that he clearly understands the urgency for resolutions. There are still just a few task minor task that need to be addressed. Other than that, we've been good to go. And I absolutely can see this as a long term partnership. Would I recommend GEEKS ROOT's service? Absolutely. GEEKS ROOT is the 3rd company that I've used, and by far the best. They understood my request and the requirements. They understood my product. And they understood my budget. 

We have weekly status update call on progress, anything that needs addressing, and roadmap planning for 2024. Things have been moving in the right direction. Very please with my decision to use GEEKS ROOT. 

Here is a breakdown of the services that I’m using GEEKS ROOT for:

- Custom E-Commerce Web Design
- Image Creation
- Social Media Marketing
- SEO Marketing
- Website Hosting (Stateside)
- Website Maintenance and Management
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Pradeep Sharma
Web Design
Sam is very sharp, and he read my mind. He answered my question, very convincing and ballpark numbers are very reasonable.
Nicole
Web Design
She texted me information to look at before asking me when would be a good time to speak.
mass tony
Smartphone can be really beguiling. There are so many P.I and worth not that promise awesome results if you can just get hold of your spouse’s device. This has always been a huge limitation for me as I’ve always wanted to see everything in my spouse’s device without getting hold of her phone or her finding out. She began acting suspicious and being all secretive and I decided that something drastic had to be done. Thank God, faz came my way after checking through positive reviews , how he helped a woman catch her cheating husband red handed.I reached him via his mail at Flashcyberspy (@) gmailcom and he requested for certain info such as my spouses phone number and phone model. Within hrs I got a notification popped up on my phone it was from Faz. he gave me a spy link which I accessed with my phone web browser there I was able to see all of her texts, call logs, WhatsApp, Snapchat, deleted conversation, social media shared pictures and videos etc as if I got her phone in my palms. It’s really a great opportunity to use the services of Flashcyberspy (@) gmailcom, if you got similar issues right now I’ll strongly advice you write him for an excellent spying and tracking services. This is the most highly recommended and genuine services that works efficiently than the P.I More...
Mark Ama
They are professional and friendly. I didn’t feel I dealing with a company, as the interactions and relationship was like talking with your best friend. They addressed all my concerns. They are patient to hear you out and see things from your perspective and then offer professional advice, which is fantastic. I recommend them for whoever is looking for perfect and professional website More...
Reviewed on TrustPilot
Leona
My experience has been exceptional. My web designer, Syed and his team delivered a quality product. They were so knowledgeable and patient with me. My website looks and functions professionally. I'm so pleased. More...
Reviewed on TrustPilot
Research By She Incorporated
I received excellent communication, timely updates, and great customer service. I absolutely love my logos. I would definitely use their services again in the future. Geeks Roots' staff are game changers in this industry. Working in conjunction with Geeks Root will bring your company continued success and a unique competitive edge. Thanks guys. Sincerely, Ms.T More...
Reviewed on TrustPilot
Wendel
Sam and his team did an amazing job. They were there all the time to guide me through the steps and ensure I was not left in the dark. I would highly recommend them to anyone... More...
Reviewed on TrustPilot
Lisa Santos
This was a very good experience. Sam and his team did a fantastic job answering my questions and making sure I was happy with the end result. I highly recommend.
Reviewed on TrustPilot
BGG Foundation
Syed took the time to get to know me and understand all of my needs. We worked on the overall message of my site as well as a cool way to navigate it. Great job💯
Reviewed on TrustPilot
Sean
Web Design
These guys know the new trends and Jeff was so versatile with our confusion. We were immediately taken by their direct connection to our team as well. This company has the team to help your team. More...
Justin
Very respectful, quick and easy, and very helpful.
Reviewed on TrustPilot
Albert Arias
Where to begin. Well I was in need of branding and growing my business by developing a professional quality website. Geeksroots reached out after a Facebook post. Sam Murray took over the project and it’s been a pleasure to work with. His patience, work ethic, understanding, intelligence is phenomenal. Him and his team work on my vision and brought it to life. I really appreciate the amount of professionalism. More...
Reviewed on TrustPilot
Valerie Jensen
Web Design
Super nice on the phone and helpful with helping me talk through what I need for an improved website.
CAPAI
Great service - friendly always. Khalid was so attentive and understanding.
Reviewed on TrustPilot
Laura Sarah Dowdall
I’d highly recommend working with Khalid and his team at Geek Root. With Khalid as project manager everything on my wish list was possible. Khalid made sure all tasks were completed effectively and on time, he improved upon my initial ideas and added value wherever he and his team could. I most of all appreciated his skill in understanding my needs and providing clear effective solutions. So grateful to work with this team - Thank you!! Thank you!! 🌟 More...
Reviewed on TrustPilot
Garth Vance
I used Geek Root to help me move my website from other provider to their hosting service. It saved me almost a thousand dollars a year. They were great to work with and completed the work on time. I would recommend them to anyone. More...
Reviewed on TrustPilot
Kay Victoria Hindmarsh
I found Geeksroot while searching for a company to develop a website for my new business, and was impressed by the clarity the team communicated to me before I chose them- I’m not tech savvy and they really made me understand clearly what would be included in our deal. Sid and Khalid worked on my site mainly, and they did a fabulous job. They understood exactly what my business needed, and created a site which looked similar to how I imagined, yet so much better. I had a child during the process, which meant I wasn’t as prompt as I’d hoped in sending the team content and getting everything done by the time I’d originally intended, and they handled this brilliantly- they were patient yet encouraging and organised which was exactly what I needed. I couldn’t recommend the team any more- thank you, thank you! More...
Reviewed on TrustPilot
susan rodgers
Web Development
prompt, professional, legit, us based company
Steven
I am super excited to start using my website. Amanda and Sam were extremely patient with me and worked with me continuously to ensure my website turned out the way I wanted it to. There were some bumps but these were handled professionally and in the end I am happy with the product and service provided. More...
Reviewed on TrustPilot
Justin Closser
Thus far my experience has been great! Syed and his team have handled all my issues in a reasonable amount of time, and have suggested improvements to my design throughout the whole process
Reviewed on TrustPilot
Keith J
I have used them for creation my linguistics app and they were good. There were slight delays in final product but all in all I am satisfied.
Reviewed on TrustPilot
Epicphany Media
DO NOT USE THIS COMPANY! you have been warned! I wish I had read the review from 3 months ago. I hired them to make a website for me back in March, they missed every deadline, they are from Pakistan and you have to explain everything 3 or 4 times and they still don't get it right. Finally had to just give up on trying to work with them, they said they would give me a refund that was over a month ago and still nothing. I will be filing a formal complaint with BBB, please don't get scammed by this company. More...
Reviewed on TrustPilot
Damien Gunnell
Kevin Jones was phenomenal to work with. He was in constant contact of his progress through text. He didn’t hesitate on any of the changes I asked during the progress. I look forward to working with Geeks Root in the future for ways to expand my company. More...
Reviewed on TrustPilot
Larry T.
Amanda was excellent at communicating in a timely manner and made herself available for discussion at our convenience. The quality and details of the work were excellent and we are very pleased with the outcome of the work.
Reviewed on TrustPilot
Jasmyne McEntire
I had a great experience!
Reviewed on TrustPilot
Eric Adorno
I'm happy I went with Geeksroot. I didn't know if I was making the right decision or not but now that I can see the final product I know that I wouldn't do it another way. Thanks team.
Reviewed on TrustPilot
Sets Entertainment
Follow Up to my first review. Do not use this company. If you read this and still work with GeekRoots, then you deserve the horrible service you may get.
You've been warned.
MY Site 8 months still does not function properly. I will need to pay another person to fix all Geeksroot mistakes.
Two things in my CONTRACT. They did not provide
a- 6 Filters b- Payment integration.
1) 3/11 the manager that worked on my website emails me with threat of law action for posting a review. LOL it's perfectly legal to write a review.
2) 3/14 the owner of the company writes an email apologizing and that I had every right to be frustrated and EXACT QUOTE "would love to have your issues resolved swiftly and of utmost quality as a part of compensation, I would refund all the monies that you have paid over this project to us" (LIE he did not and has not)
3) 3/15 I say thank you and ask for my refund
4) Again it takes 2 whole days to get a response and when I do, The owner tries to BRIBE and offer not a FULL money but ONLY 50% contingent on I take down the review and then will release the rest. (UNETHICAL BUSINESS PRACTICE and AGAINST TRUST PILOT RULES)
5) 3/17 I do not agree and continue to ask for full refund as promised in the first email. The owner doesn't even know my contract of how much money I spent. This incompetent behavior. He didn't research but said he read ALL The communication. Also admits the Threats were wrong.
6) 3/18 I don't hear back and try to reach him on the phone. The employees LIE to me several times with excuses why he can't come to the phone. Also their phone system sometimes goes on auto response and asks for extensions but the employees claim they are not authorized to give direct extensions or the PUBLIC last name of the owner who already has his last name in the email. They have "another employee" with the same first name, however he is not in the directory as well.
7) 3/18 Owner promise like every other deadline missed during the project, that he will contact me in 1.5 hours. 3 and a half hours later I call and surprise he's not there. He does not CALLS BACK. Instead I get an email claiming family emergency. Apologizing. They always apologize but often do not actually DO what they say.
8) 3/18 Email says that he can't (THE OWNER) refund the money (HE PROMISED) but only part. Not even half the money. Claiming I'm using the website.
SITE IS NOW CLOSED UNTIL I GET FULL REFUND
Yes it Was up and running but I have no clients or workers cause the site isn't functioning properly DUE TO BAD CODING/DESIGN. WHEN I WAS OFFERED FULL MONEY REFUND this was the case. Nothing change from the first email. WHY NOW IS HE NOT OFFERING ME EVEN HALF REFUND.
9) Overall claims he can't refund the credit card I paid with and ask for my BANKING INFO. I do not trust them with my bank info. They are required to refund how I paid. I even offer my paypal which I know they work with because the manager told me they use paypal.
10) I tell them NEVER to contact me again until I see the full refund. They once again TRY TO MAKE THE REFUND CONTINGENT ON TAKING THE REVIEW DOWN. THAT IS AGAINST TRUST PILOT RULES AND HENCE THIS NEW REVIEW. You have been warned...AGAIN.
Now all they did was waste a full week of my time, make me more angry, frustrated, and prove that they still have bad customer service and miss deadlines.
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Reviewed on TrustPilot
Jay
Very good experience, I've had. They were exact with what I wanted and on time. I'm still going to use their service later on in the future.
Reviewed on TrustPilot
Ron Boltz
Web Design
Fast work and great professionals. fixed my issues in less then a hour. Would recommend them to anyone.
Chad Shapiro
Do not use this company. -It's been 2 months for a website they quoted 2 or 3 weeks. It is still not correct. -They claim to be from Florida or England, however they login into my Instagram and it says it is from Pakistan. -They missed just about every deadline including the very first deadline of mock up of the initial design and did not contact me to say it would be late. -They apologize and say they will never do it again. It happens almost every deadline - I ask for simple revisions like, change the wording, put pictures, link in a new tab and it takes days or weeks to get them done. It takes asking reminding 4 or 5 times before these things get done. -Several times they say the changes have been made and they are not completed when checked. - They tried to charge me the remaining balance and said the site was complete before they even brought me through the site and I was able to test the functions of the site. - When I was going to test the functions the modules didn't work - They said once the site went live, it would cost more money to have them fix it. - It is now two weeks later since they said the WAS DONE and it still doesn't function properly - The basics of a contact form weren't even done. I could not reply to the person filling out the form and the drop down list of US states weren't even in alphabetical order. - 2 times they said the contact form was fixed and it wasn't after I tested it out (now fixed). -the site was riddled with spelling errors -We used basecamp to communicate only after a month went by and I complained about the site not being correct. They said they fired the developer but his name was on basecamp and in the video of a tutorial (which had no sound or verbal directions), I saw the notepad which had the guys name who was supposed to be fired. Then they deleted all communication that was on basecamp without even telling me they were going to do that. A few functions in my contract are not even fulfilled. More...
Reviewed on TrustPilot
Joe Mendoza
Web Development
Excellent customer service and prompt turnaround.
Nubianizm
Working with Geeksroot developers has been great! I was assisted by Amanda and she was very accommodating and helped me so much! ! I’m very pleased with my final website design. Highly recommend using them in the future even if you are a small business! More...
Reviewed on TrustPilot
Diana
I’ve had such an amazing experience working with Amanda Petros. This is my first time developing a business and I’m totally new with having a website designed and she has been wonderful and helpful. I look forward to a long relationship with Amanda and Geeks Root. More...
Reviewed on TrustPilot
Joe Mendoza
It was a pleasure working with both Kevin and Syed. I was provided excellent customer service. Even more so, Syed was patient and helpful in resolving an issue I had with our website. A knowledgeable team I would recommend and use again. More...
Reviewed on TrustPilot
evan wojcik
Amanda was amazing and very patient. I had changed design a few times and she worked with me until the end and I was very satisfied!
Will work with them again!
Reviewed on TrustPilot
Husch Customs
Geek roots it’s absolutely amazing. They were so great with communicating with me in regards to how quick and easy the process would be to convert my file. I was looking to have a PNG file converted over to SVG file. They had this completed for me in less than an hour. This is so meaningful especially because I needed it on the fly. I just want to say that they’re absolutely great for your graphic design needs and or questions. Definitely will be back as a returning customer. More...
Reviewed on TrustPilot
Ember Felix
Their customer support is great, From the beginning, they made me so comfortable, taking care of communication, my input, and long discussions on assignments to finalize what is best. I find a great place.
Gary Smith
Great services!.. 100% recommend Geeksroot!
Kim
There is absolutely no way these positive reviews are not fake. Check the bbb. The review on there from someone (not me) pretty much sums up my exact experience. They pretend to be from Florida for some reason, by using phone numbers that appear to be from Florida. They log into your developer account from Pakistan. They promised a delivery in 4 weeks and missed every deadline during that process, ultimately apologizing and offering complimentary services to make up for their failure, but then never providing those services either. No supervisors can be reached. They do not value customer service like American companies do. They could care less about a request to speak to a supervisor to try to meet a deadline. Deadlines seem to mean nothing to them. I asked to just cut my losses and take my source files for my partially completed app and go get a new developer (5 months later) but they refused and are holding my app files hostage requesting more money. More...
Reviewed on TrustPilot
Financially Free Nation
I worked with GeeksRoot on my company logo and had a great experience. They provided quality work and were a pleasure to work with!
Reviewed on TrustPilot
Kimberly Dennard-Kohn
Amazing Top of the line service! Very responsive and timely! After listening to what my vision was they creatively designed the perfect logo with multiple great options.
Definitely will recommend and do business with them again.
Thank you
More...
Reviewed on TrustPilot
Eric Adorno
Amanda was great! Thank you for my amazing logo. It's exactly what I needed and you provided exceptional work!
Reviewed on TrustPilot
Ashley Keiser
Amanda was very thorough in explaining the design process abs very eager to work with me on my logo redesign. She was very patient and accommodating to all my revisions and needs.
Reviewed on TrustPilot
Sarah McNally
Amanda and her team were fantastic! I can be pretty picky, and have trouble explaining my ideas, but Amanda communicated perfectly, and insisted I be 100% satisfied with the end product, and I'm THRILLED with my new STR cabin logo! Thanks, guys! I'll be speaking with you again soon! More...
Reviewed on TrustPilot
Daniel Sanchez
I had the pleasure to work with this guys, Shawn Williams was very helpful and quick to provide information about what they can do for me then contacted me with Amanda Petros who presented to me logo ideas and I was amazed with the work and how fast they got to work! I am amazed with the professionalism, quality and efficiency so I would definitely recommend them and I will be coming back for all my future jobs! THANK YOU GUYS!! More...
Reviewed on TrustPilot
Lynne Evans
Tyler is very responsive and got the artwork files to me quickly. Thanks!
Reviewed on TrustPilot
What makes a great website?
Ease of use and seamless navigation are critical elements of a great website, without which the website cannot achieve the purpose it is designed for. As the user experience (UX) drives the success of a website, functionality, site structure, content quality, and security are equally important features to focus on.
What questions might you ask a client when starting a new project?
Starting every new project is an exciting time for the team and every member is fully focused on gaining a solid understanding of customer requirements, goals, and expectations. However, project scope and goals cannot be designed without gaining insights of the basic customer information including the industry they belong to, the type and size of their business, who their target audience is, who their customers are, what their USP is, among others. These preliminary questions are followed by project-specific questions such as the reason for a new website requirement, issues they are facing with the existing website (if any), functions that the new website must fulfill, and so on.
Describe your creative process.
While we have the competencies to provide a customized experience to customers on request, our standardized creative process follows 5 key steps comprising multiple milestones:
Planning
Design
Development
Launch
Post Launch
The various milestones in each of these phases ensure gathering and understanding data as well as executing key processes that include setting goals, defining target audience, finalizing site map structure, planning for wireframe and design elements, creating development framework, reviewing and gaining client approval, among numerous others.
What do you love most about your job?
The most exciting part of this job is to interact with customers and businesses from all types of industries that leads to personal growth and development by gaining knowledge and learning strategies specific to each vertical/industry.
Why should our clients choose you?
In a fast paced and highly competitive environment, our strengths and competitive edge lies in the skill, talent, and years of experience of our team of designers and developers as well as the benefit of a seamless user experience at competitive rates. Our dedicated account managers value healthy, sustainable, long-term customer relationships.
Can you provide your services online or remotely? If so, please add details.
Yes, our services are easily available online or remotely through real-time communication tools.
What changes have you made to keep your customers safe from Covid-19?
Our online presence and communications made it possible to continue customer interaction and service delivery throughout the pandemic without requiring physical contact or meetings.
Web Designing
Geeks Root plans to make your customer service better as we process the unsurpassed web design and development services. Not only this, our vibrant web designing solutions expand your business but also have a huge influence on the clienteles. When we talk about the marketing strategy of any business, our web development solutions pay attention to branding, impact on customers and engagement.
Mobile App Development
Bothered with the small hindrances or things that affect your mobile apps? Familiar with such scenarios and looking for all-inclusive mobile app solutions to do so, then you are at the right place. In the last two years, the number of smartphone users has spiked up to 10 billion, and our mobile app development makes the most of it.
Digital Marketing
Besides, influential digital marketing services can be equipped with a complete portfolio and business profile. Geeks Root’s SEO optimized content, attractive graphics designing and use of striking layouts offer new opportunities for the engagement and attention of the people. Also, you can promote the services or brand through your website and can engage a whole lot of customers.
Creative Branding
Optimum implementation of exceptional graphic designs leads your business to an elevated placement in the international market. Our in-house team works to put on imagination at all levels including brochures, photo edits, visiting card, panaflex, flyer, and advertisements. This results in new procedures to collaborate, connect, carry out businesses and have improved communications.
2D/3D Video Animation
Geeks Root’s animations deliver huge significance by providing digital proficiencies that go beyond regular businesses. Our 2D/3D animations improve the user experience while the interaction is smooth, and people can still access innovative features through the full-screen interfaces. A better user experience can also improve your website’s important page metrics, for example, clickthrough rate (CTR), bounce rate, and the list continue.
