Crate & Barrel

The store is amazing it’s a little pricey but you get what you pay for. Check it out worth the money you will spend.

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Ray is the best

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Nice clean store with lots of nice, stylish stuff. Staff was very friendly and helpful. Definitely worth a visit, if you are looking for an upgrade, side grade for your home.

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Great sales person

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Ray was great on the sales floor giving us advice on 2 couches. We purchased both and were told the return policy clearly. He also let us know it's better to refuse the shipment after the delivery folks put it in the space if it doesn't work out. This avoids the return trip charge. As it turns out, we only wanted to one of them. We promptly had the delivery guys put it back on the truck and refunded. Delivery was scheduled very exact. They made us chose a narrow window that they weren't able to hit. Which is understandable. Perhaps it would be more efficient to give wider windows so people don't count on exact times. Otherwise, this was a fantastic experience. More...

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Great chain for housewares. Good prices and good quality stuff. Excellent for a new kitchen or a veteran chef... their dishes are beautiful and stylish and they sell all of the essential kitchen equipment. Furniture is very expensive, but still really nice. If you're on a budget, stick to the dining/kitchen area to get the best bang for your buck. More...

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Amie and Lori (hope I'm remembering correctly) along with everyone there were very friendly and accommodating. If I worked retail, I'd hope to work with them. Beautifully kept store and displays. Atmosphere is chic, but relaxed. No question I'm easily going back. More...

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Great Store $$$

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Love this place. Very knowledgeable and helpful staff.

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I am so impressed with Crate and Barrel's customer service. I had ordered a set of the beautiful F+W cookware during the Black Friday online sale. I contacted the customer service dept to review my payment and shipping arrangement after not receiving a confirmed receipt of my payment via email. I spoke to the call rep regarding my concern and ended up being transferred to someone higher up to go over my situation.Not only were they able to ensure that my package arrived on time, but they went out of their way to gift me something so heartfelt and personal after hearing about a delay that took place during the transaction process. Thank you Leslie C. L. And your supervisor for making my first Black Friday ever- a great experience this holiday season. I appreciate you and your team so much. Blessings,Amber N. More...

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Customer service is great here. Manager Kevin is very helpful and customer oriented. I really like the store and people there. Thank you!

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Helpful sales, very friendly.

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We looked at a lot of interesting furniture and lamps, one ceiling lamp was made of gold wire and flat shells...made in the Philippines and done very well.

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Great selection. Staff knowledge and helpful

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Absolutely horrible customer service. Out dated systems, painfully slow and inflexible scheduling systems.Painful experience. Update: So the manager at the store called me back and restored my order. They even gave me same day delivery. Bumping up the stars as they did attempt to right the wrong. Appreciate it ! More...

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Always excellent staff at this location.

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Outstanding store. We damn near furnished our whole house from here. Ask for Ray --- he is a truly talented expert.

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Beautiful store! So much to offer!

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Love this store!!! I buy items for my work and this place can go a long way. From cheaper items to pricey items it's all there. They even have furniture upstairs and throughout the store. Go there and roam on a Saturday or Sunday afternoon and stock up for the patio or kitchen. Enjoy. More...

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Great variety and staff! Nate, a member of their staff is fantastic; he was patient and helped me find the loveliest table that works perfectly on my balcony. I would recommend shopping during the weekdays because there are fewer people in store. More...

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The staff at Crate & Barrel are always exceptionally helpful. If you can't find something- always ask - you would be amazed at how many products they have but aren't on the sales floor. They can have it shipped to you, have it shipped to the store or sometimes it will be in the back. One of my favorite stores to shop. I can always find something interesting. The housewares department has some very interesting cooking utensils you didn't even know you needed. They can make cooking fun and amazing. They also have a sister store at the Domain - CB2. A little bit more stuff but I would definitely try Crate & Barrel. More...

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I shop here a ridiculous amount and they always give great service.

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Love this store so much. Friendly staff and excellent selection of items at this location

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These five stars exclusively deal with the staff at crate and barrel. We recently had an issue with a major purchase of furniture. Not only did the furniture piece not meet expectations we believe it was defective. We have made many purchases at crate and barrel before and never had any problems. The staff at crate and barrel were exceptionally understanding, efficient and polite while dealing with this issue. Amy, the manager, Erin and Bruce all deserve high marks for making a potentially difficult situation into a satisfied customer who will continue their long-standing relationship with Crate & Barrel. My wife and I appreciate this type of customer service and commend crate and barrel for having such good employees. More...

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Great merchandise, love the new kids section. Amazing helpful staff!

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Nice furniture but pricey stuff, the staff is helpful and can give great advice

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Good quality merchandise but not Texas' BIG, WIDE sizes and selections.

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The store atmosphere is wonderful, especially around the holidays. The staff was helpful and friendly but not pushy! I've owned several crate and barrel pieces over the years and the quality is worth the price. After months of searching I think I found the perfect prep table for my kitchen, it will be here this week, I can't wait! More...

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Ray upstairs in furniture at this location is super duper helpful. Has a good eye for design if you show him pictures of your rooms/house. Absolutely no pressure on sales and was very thorough! More...

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Good food

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Beautiful store. Staff extremely attentive.

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Crate and Barrel is a really great store to shop at. They carry a huge variety of items. They carry kitchen and dinning items, furniture and accessories. For the accessories the style change often, and occasionally they have sales. Their furniture is pricey but nice quality. More...

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I hate this place because I love it too much. I always walk out with more than I originally intended.

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Pricey place but offers many beautifully designed items, from furniture to kitchen utensils. I love window shopping here.

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Staff were attentive, polite, and knowledgable.

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ok

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Staff is helpful and products and great.

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Lots of nice furniture and home decor

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I love Crate and Barrel and this is a large location. I've never been wowed by the level of service, but the staff is helpful and nice.

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Nice clean, very large, the staff is a bit over attentive

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Great store and the merchandise and furniture is very nice here.

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Obviously this place can be a bit pricey. But you pay for what you get and what you get is great quality and beautiful design. Very friendly and helpful staff!

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I've been using this C&B for my wedding registry. They have great customer service and are easy to work with. Never had a problem returning anything and the store always has everything in stock--if they don't they will call around and find it for me.

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Nice furniture and home decor in an upscale setting.

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This store is beautifully set up. When I walk in I want to take everything home with me. The prices are a bit on the high side, but it's way worth it.

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