Chelsea, New York
91 customer reviews
Gracie Chien
One star is a compliment. I would much rather live in a building without any management service than be in a place where Century Management is involved. They are incompetent, never pick up phone calls, and don't respond to emails. Communication is minimal, if it exists at all, especially when issues occur in the building. Instead of making genuine efforts to improve their service, this management group had the audacity to ask me to remove my review. Apparently, "Negative reviews affect people's impressions of us." Yet, enduring living conditions with no AC for a week during the summer or hot water for two days and god knows how many months to have gas is something they expect a resident of their property to deal with." More...
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Jet S
I had the pleasure of working for Century as a Resident Manager and can confidently say that they are an exceptional employer. The management team genuinely cares about their employees and creates a positive work environment. Century operates their buildings with efficiency and professionalism, ensuring that residents receive top-notch service. Overall, I highly recommend Century to anyone looking for a great place to work or a reliable and well-managed property. More...
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Pascual Marranzini
Muy difícil la comunicación por email y por teléfono, no responden a tiempo
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Ella Lee
Speedy and efficient processing of a new rent application. Thank you.
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Angela Remigio
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Paul Hewitt
Both of my daughters lived in a building in Brooklyn managed by Century. They had a great experience living there and found this management company attentive. The building was kept clean and maintained well. Upon moving out there was an issue with their security deposit check being stolen when FEDEX left if on top of their mailbox. This issue was not handled well until Mr. Cyrus Rodriguez took over the matter. He was extremely professional. He kept us in the loop as he investigated the case and was very transparent in letting us know all the steps that had to be completed in order to resolve the matter. After 90 days, he verified that the check was indeed stolen and arranged to have my daughter's security deposit returned. Mr. Rodriguez is a young man that was a pleasure to deal with. I found him to be very empathic. Century management, you have a good one working for you in Cyrus Rodriguez. More...
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maria park
I moved to Baybridge condo 3 a month ago from Baybridge condo 2 and my experience with Robert Mark in management office has been excellent. His professionalism is beyond my expectation. He is so quick to resolve any issues or requests in moving in process. I give him two thumbs up for his work. More...
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Francesca Arturi
This management company allows construction/facade work to begin at 7:45 on Saturday mornings, with no regard for the tenants.
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Andy Gao
Vanessa was a great pleasure to work with for my lease application in a condo building. She reviews documents very efficiently and is great at coordinating with the building Board members.
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Joan M. Capua
Exceptionally responsive and competent managing agent. Adam Zerka and his team have handled our building for nearly 20 years, and our quality of life is exceptional. Century collaborates with our Board and resident manager and staff and has navigated us through all our requests, improvements and keeping us all informed. Marta Peralta in the closing department is a true professional who is friendly, knowledgeable and helpful. Thank you CenturyNY! More...
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Femi Fitness
I recently purchased a unit in a property managed by Century Management and it would be remiss of me not to share with others my true and personal experience. Going into this process, I had heard horror stories from friends and colleagues about transactions like this and they all seemed to point down to two potential pain areas - the Management Company and the Board. I was apprehensive, but hopeful, so I braced myself. Having gone through this now, I don't know if they were extremely unlucky or I was just supremely lucky, because my experience is a total contrast to what they shared of theirs. The Century Management employee that basically managed this transaction was Jennifer Leger. I have never met her, seen her nor spoken to her on the phone; yet, in the several months that it took to close this transaction, Jennifer became the friend and family that everyone needs in their life - certainly, the one I needed to guide me through this process. She was incredibly diligent, consistently meticulous and eagerly responsive. In fact, I got so used to her timeliness that once when I didn't hear back from her within the hour, I thought she was out of the office for the day. Turns out she was busy managing some other closings and when she did respond to me (in what would still be remarkable response time in any business interaction), she was apologetic. That blew my mind! Unlike my friends and colleagues, my pain point was with a particularly unethical seller's broker/'attorney' (I know Stefani would not approve of me being this blunt about the party, but it is my truth). My Board was very kind and welcoming, meeting with me in a remarkably short period of time and promptly advising of their decision. Stefani, as the Managing Agent, was beyond exceptional, making sure I stayed on track and insisting I focused on the end goal. Honestly, I wanted to give up and walk away from the sale a number of times because of the antics of the offending party, but the constant reassurance and guidance by Stefani kept me going in what I can aptly define as one of the most turbulent experiences of my life. So, I want to share this with the world because as humans, we generally tend to be more motivated when we're wronged than when we're helped. For me, I felt like I was on this boat that had a rudder I couldn't reach. I'm so thankful that a Stefani Leger came on the scene to steer that boat to a safe landing for me. Today, I'm a home owner and this is in no small part due to the kindness, professionalism and guidance of Ms. Leger. How she managed to stay professional, unfettered and focused even when she was clearly being disrespected, is the stuff legends are made of. For the extreme misfortune of having to deal with an unscrupulous seller's representative, life blessed me with the extreme kindness of running into Stefani Leger as the Closing/Transfer Agent. If you're reading this and hoping to purchase in a building managed by Century Management, I hope you have the great privilege and fortune of having Stefani Leger as your Closing/Transfer Agent. If I sound like I'm being overly-effusive, it's because of what I went through with this purchase and how Ms. Leger's involvement strongly impacted the eventual success. My life is that much better today because of her. I am deeply thankful. Thank you so much Stefani for all your kind assistance. You were the 'Angel' I needed through this stormy water. I will forever be thankful. More...
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Ben Yu
I've lived at Baybridge for over 15 years and love it here. Most notably, working with Robert Mark from Century Management who manages here. Ever since he has taken over it's been even more fantastic and it's been a pleasure. He has taken care of any requests and issues immediately and I can always count on him. Thanks so much for the phenomenal job you do every day for us all Robert! More...
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Raymond Leung
I am appreciated for the help from our condo's Property Manager, Robert Mark. He helped us to resolve many questions and problems since we went through the condo application and after we moved in. He was very responsive when I raised any questions and concerns, and took actions as soon as possible to get my issues taken care of. Thank you Robert for your great work! More...
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veronique perrin
I am an agent and I deal with management companies big and small every single day. NOBODY provides a more stellar and efficient service than Century. I wish to especially praise Vanessa Borges for her record-breaking diligence, her evident expertise and her impressive efficiency. As we all navigate how to function under this "new normal", she made our condo application process seamless. She is a gem, it was a privilege and a pleasure working with her. Cannot thank her enough! Veronique Perrin R New York More...
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Ann Zaccarelli
I live in one of the largest co-ops in NYC that has recently contracted with CenturyNY to manage our complex. We have had the good fortune of being assigned Cynthia Allen as Assistant Manager. I know I speak for many others in commending her style of management. In a short time she has become an integral part of our community and an effective “go to” person. She has the ideal personality for being the bridge between cooperators, Management and the Board of Directors. Thank you for sending her our way. More...
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Andrea Ritscher
I had the pleasure of working with Jennifer Leger. She was totally professional and always got back to me right away. She helped make the cumbersome process we were dealing with that more easy to deal with.
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P S
Very professional.
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Will Roy
My experience with Century Management is very positive. My large Coop is managed by Century and since the changeover, many positive building improvements have occurred and the customer service provided is impressive. I've had many packages processed by Vanessa Borges and I give her 5 stars. She is always extremely professional, responsive and helpful. I feel the same for our Assistant Property Manager, Moreen Seecharran. This is not always the case with management companies. As a real estate agent, I have experienced many difficult and frustrating experiences with other management companies. Thank you Vanessa and Moreen!! More...
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Michelle Tepper
Jennifer at Century Management is a pleasure to work with. She was always responsive and bent over backwards to accommodate our closing needs and due diligence requests. I wish more managing agent representatives operated like Jennifer. More...
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Tracie Hamersley
I have successfully worked with Century many times over the years, but never have I had such a positive and enjoyable experience as my most recent one. Vanessa Borges made all the difference - she is increíble! She is one of the most responsive, pleasant and professional property managers with whom I have worked in my almost twenty years in the business! Not to mention the speediest! My client, colleague and I all were amazed and grateful for the excellent and timely work and we all look forward to any future transactions with Century, especially if our liaison is Vanessa. Thank you! More...
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Christine Barranca
I have worked with Jennifer Leger at Century for at least 15 years. She is incredibly responsive, helpful, understanding and just a nice person! I wish every management company transfer agent I worked with was as diligent and helpful as Jennifer! More...
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Ignazio Leone
Jennifer Leger the transfer agent was amazing. She was so organized made this process for my sellers so smooth and eaay. She also would always answer any of my questions in a timely matter . I wish more transfer agents were like her. I can not wait to do another closing with Century. They are very luck to have her. More...
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Anthony Graci
Our team has worked with century management for a number of years, on various different properties we service. Robert Mark goes above and beyond for his clients and communication with my team and I is always on point to deliver the best results to the customer. Thank you …
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Louise Moccia
Robert Marks, property manager for Baybridge Condo's. For the time Robert has been at Baybridge he has exhibited a professional, knowledgeable and take care of business attitude in a 5 star manner. Glad he's working at Baybridge
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I V
Robert Mark and his team at our condo is always responsive.
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Louis Klahr
We have known Robert Mark over 5 years. He is the on site property manager at the condominium we were residing in over 30 years. Robert was always responsive to our calls and emails. When there was an issue that required regular maintenance he was certain to send someone to take care of the situation. If it was something out of the ordinary that needed more attention he would visit our home and oversee the issue. Since we are in real estate ourselves we have called upon many management offices for various issues and questions . Very few people were as attentive as Robert. I cannot think of anything we called him for that was not either resolved or looked at in a timely manner. In short Robert is a true professional. More...
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Anita Tse
We are very happy with the management. Robert has been very helpful whenever we had a requested and question.
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Crescenzo De Santis
They are so professional and respect your time , sending accurate reports. Highly recommended Thank you Robert Mark
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Anna Maria
It is always a pleasant experience working with Mr. Robert Mark @ Century Management.
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Lucas Dallavalle
I have been working with Century Management for a number of years now, while some minor things could be improved, it is an overall pleasure doing packages and working with them to achieve a common goal. Very good management indeed. Vanessa does a great job in the company! More...
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Enzo Chiaramonte
Thank you Robert for your great work and professionalism !
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Paul Chen
As a former Transportation Security Administration supervisor, I understand the importance of my officers to do their job correctly and responsibly. And in any organization, it is the people who make an organization great. I would like to express my thanks to Century Management for assigning Charles Colon to handle financial matters for the Armory building. For the past 6 years that I have known Charles, I am pleased to let Century Management know that Charles has done an excellent job on my account. Charles is very professional, courteous and knowledgeable in handling financial matters. Thank you Charles! More...
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Albert Moy
Vanessa was amazing to work with. She reviewed my client's board application right when it was submitted, was very thorough with her feedback, and very responsive once we made our changes, and reviewed it quickly. As a real estate agent, working with tenants that are looking to move in quickly, and having to rely on management to review board packages and get board approval, Vanessa made this very smooth (one of the smoothest I've worked with) and I'm more than happy to recommend her and the team. More...
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Xiaoxiao Dong
Robert is such a nice manager, very efficient and responsible. He gave us lots of help when we moved in to the community. And we always get quick response from him whenever we have questions.
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Midas Realty
I am extremely happy with their service esp Robert Mark. He is prompt with his responses and professional.
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Robert Cristina
Robert Mark was very helpful to me during the recent rain storm on 9/13/22 when flooding was occurring in my basement. He immediately contacted the maintenance supervisor and they are in the process of correcting this issue. Thank you Robert for your swift response. More...
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CHIN and CHEE Law Group
As a real estate attorney that has dealt with many coop management companies, I am delighted to work with Marta P. each and every time at Century Management. She is patient, kind, and knowledgeable in dealing with whatever hiccups that may come up and I always appreciate her prompt responses no matter how busy she is. -S.Chee More...
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Desantis Security Systems
Robert and his management team is truly on top of things here. Very responsive and also always ready to help us solve issues .
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aimee fink
Marta Peralta is the most professional closing/transfer agent at Centruy Managment! What a pleasure to work with. She gets back to you right away with correct information. I have been working with her for many years on transactions for my clients sale of their homes. She makes the transactions very smooth. I have worked with many transfer agents, she is exceptional! She goes way above and beyond! Century is the Best Managing Agent Company! They really care about their clients! I have delt with many managing agents as a real estate broker, and a home owner. By Far they are the BEST! I would reccomend, and do reccomend them to everyone! Their staff really takes pride in the work they do! They are on top of everyting! They call you back immediately! They give the customer the personal attention they need. More...
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Gracy Dubon
A pleasure working with their team. Always on the same page and on time with payments.
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Anne Re
Well run condo due to the management skills of Robert Mark. As property manager, Mr. Mark is readily available to attend to any questions and concerns . He manages his team well. All the workers are pleasant and attentive It is a pleasure to deal with Robert Mark. More...
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Brett Mendelsohn
Robert has been a phenomenal manager since I’ve stepped foot into the Baybridge Condos. He is there for any issue and is quick to help.
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Daniel Kyung
My experience with Century Management has always been professional. More recently, however, I’ve had the pleasure of working with Robert Mark and felt compelled to leave a review. He is a consummate professional who is responsive, reasonable, and empathetic. He has elevated the living experience at our community and we are fortunate to have him. More...
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Anne Rabin
I want to highlight my experience with Darlene Batista. I live in a building managed by Century and she was my contact. Darlene was responsive and helpful during my renovation which I greatly appreciated.
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Lea Keating
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La-Yona Rauls
Being a novice homebuyer in the NY market, the closing process was initially a tad bit daunting from a documentation perspective. There is a senior closing agent, Ms Anita Holmes, who made it less-so while being extremely supportive and willing to share her insight and knowledge. I would recommend Century and specifically, Ms Holmes. More...
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John V
Management team here is excellent. Pleasure to do business with.
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Jordan Erber
it is always a pleasure working with such professionals.
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Lionel Guerrero
The issues were handled quick and smooth. Mark was professional and very helpful.
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William Rossi
To whom it may concern, I want to take the time to show my appreciation to one of your Closing Agents, Ms. Anita Holmes. My mother lived at Fillmore Gardens and Anita helped me to settle my mother’s estate. It was especially helpful considering that in just a few days time my Wife and I were leaving for a vacation to celebrate our 15 year anniversary. Anita Holmes was very informative and extremely patient (even during times when I wasn't at my best behavior). I cannot thank her enough TRULY for everything she has done for me and my family. More...
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