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Cake Works

Honolulu

(39)
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4.5/5

39 customer reviews

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10 March 2022

Great customer experience from the start to the finish. The cake was beautiful and moist and delicious!  Nothing but compliments from our guests.  The flavors came out perfect!  Mahalo! More...

Reviewed on Yelp

5 March 2022

We were visiting Oahu from the mainland USA and needed a perfect cake for a very special occasion!  Cynthia and Cake Works knocked it out of the park with the yummiest strawberry guava cake decorated with gorgeous fresh roses. Courteous, professional, affordable, outstanding!  Delivered on time!  Perfection!  We are so very thankful! More...

Reviewed on Yelp

2 March 2022

We were so pleased with the cake we received and the communication with Cake works during the process. From day one to the arrival of this cake was very easy for us. Our family and friends really enjoyed this delicious cake, but we are not surprised. We have ordered numerous cakes over the years for special occasions. We appreciate your craftsmanship and outstanding customer service. More...

Reviewed on Yelp

11 February 2022

In the past, I've ordered custom sugar cookies for a baby shower and I was ecstatic with the results! The cookies that I wanted were tangerine-sized cookies decorated as "cutie" oranges. Cake Works did an incredible job and the cookies were not only adorable but also so delicious. It is clear they have artistry skill. All the guests loved them-they were a highlight of the shower! A few days ago, I ordered a selection of macarons for my sister-in-law's birthday. I was able to select her favorite flavors (they have so many great options) and they packaged them so beautifully! She was thrilled and I was so happy that I was able to give her something sweet and unique for her birthday that I know she loved. The girls on the phone were so sweet and patient; their service alone will make me come back and order more! More...

Reviewed on Yelp

29 January 2022

A bit disappointed in there Lemon Crunch cake-$60 for a 6 inch cake. Been buying lemon crunch cakes since the MaryCatherine days. For whatever the reason this year the lemon crunch cake was missing the "lemon crunch". Hopefully it was a one time thing. I'll be back in a few months to get another lemon crunch cake. And I'll remember to post a follow up review. More...

Reviewed on Yelp

23 January 2022

We have gotten now 5 cakes from Cake Works. They are the absolute best! They create exactly what we ask for! Their team is so nice as well. I highly recommend this business!!

Reviewed on Yelp

3 January 2022

I live in California and had a destination Wedding in Waikiki HawaiiI order two cakes from cake works the staff is professional and helpful The cakes are beautiful and delicious delivered on time to the venue I could not have asked for anything more I need is a gluten-free option for myself but all my guess also love the guava for strawberry cakeI highly recommend working with cake works !!

Reviewed on Yelp

3 January 2022

The birthday cake that I ordered was one of the best cakes I have ever eaten. Thank you for such an amazing cake.

Reviewed on Facebook

21 December 2021

They did an incredible job on the cake and cookies for my best friends gender reveal party! Working with them is very simple and clear. Pick up was easy. Highly recommended!!! More...

Reviewed on Yelp

18 December 2021

I've been trying different place to try one of my fave Christmas bread-Stollen bread! By far Cake works has the best. Now I know where to get my Stollen bread every year!

Reviewed on Yelp

21 October 2021

Was very happy with the outcome of the design! I had provided two images/pictures of the design I wanted.  Cynthia was great to work with.  She was patient and tried to provide images, so I could envision what the final outcome would be. I was hesitant, but decided to put my faith in Cake Works and they did not disappoint.  Everyone was surprised & loved the design and most important of all my son was! More...

Reviewed on Yelp

19 October 2021

Beautiful and delicious birthday cake! I ordered on Sunday and they had it ready for pickup on Tuesday. Inside was a devils food cake  with this delicious fudgy chocolate layering.

Reviewed on Yelp

13 October 2021

I want to let this picture do all the talking. I called and asked for a boba cake and this is what CAKEWORKS delivered!! ! I almost cried upon picking it up! Are you kidding me??!!! Me niece LOVED her cake! I couldn't have been a happier Aunty! And the adults absolutely loved the guava chiffon with guava purée. On Point Cakeworks! I will always come back for all of our celebratory cakes! Thank you from the bottom of my heart More...

Reviewed on Yelp

12 October 2021

Definitely a 5/5 rating for Cake Works. Already from the beginning email to the pick up, Cynthia was such a kind person! I really appreciate the way she let me know of all the details I needed & always with quick responses. It was a bit of a short notice for a Money Cake order & prayed everything worked out & Cynthia made it easy for me. My Good Friends ALL Loved it & Cake was super yummy! We got the salted caramel decedance! Thank you again Cynthia! More...

Reviewed on Yelp

11 October 2021

Hole in the wall cake shop with some cupcakes and macaroons. Got three cupcakes - chocolate, lilikoi and lemon. The cakes are a little dry and too sweet, chocolate frosting is basically a ganache - too thick and heavy. Probably won't come back.

Reviewed on Yelp

6 October 2021

I sent in my inquiry about a month before our wedding date. The baker we were originally planning to go with said they didn't have the availability to make a cake as large as we wanted for our wedding date. Not only was Cake Works able to accommodate such a last-minute request, they were also very flexible in accepting changes to our order as Hawaii's COVID regulations continued to change within that month. The cake turned out exactly how we wanted it, and the customer service we received from the staff was amazing. Thank you so much, Cynthia, for working with us and making a process I expected to be very stressful so much easier. Our cake was probably one of the few things that came out exactly as we'd planned for our wedding. More...

Reviewed on Yelp

5 October 2021

one of the best cakes i have ever had😋

Reviewed on Facebook

24 September 2021

First I want to say that the process of ordering a custom cake was extremely clear and simple. I filled out the inquiry form on their website which included details about my "event" and how many guests would be there. I just wanted a small birthday cake so it was easy to fill out. I also included a picture of the cake I wanted. It sent me an email to know that the inquiry was received and a couple of days later I got a quote. The cake was a bit pricey but I understood because there were a lot of specific details that I wanted. They also sent out a list of their cake flavors, I chose their chocolate raspberry decadence.I really liked that you get a special website for your project. It's easy to communicate in the thread instead of sending emails back and forth. After I approved the quote, I got a proposal. I signed it and paid for the cake in advance.A couple of weeks later, it was time to pick up the cake. I was so happy with how it turned out! It looked exactly like how I wanted it to. I don't have any complaints about how the cake looked. However, when it was time to eat the cake, I wasn't too happy. The inside of the cake was very dense and dry. The chocolate buttercream had a consistency similar to fudge. It felt very thick and a bit difficult to eat. The outside frosting was overly sweet, it reminded me of frosting you would get from a grocery store cake.Overall, I am very happy with the look of the cake and how easy it was to order/pick up. However, with the price that I paid ($75), I am a bit disappointed that I couldn't finish more than one slice. I'm really sad to make this review because of how adorable the cake turned out. I really wanted to enjoy all of it. More...

Reviewed on Yelp

9 September 2021

We were very impressed with the quick responses to our requests, and the overall professionalism of the crew at Cake Works. More importantly, our wedding cake was beautiful, delicious and surpassed our expetations! More...

Reviewed on Yelp

25 August 2021

Ordered a birthday cake online from Atlanta for friend vacationing in Honolulu.  Ordered cake 5 days in advance. Online steps were easy, including adding instructions for delivery to his airbnb, birthday note, message on cake, etc.  Delivery took place well within the hours promised.  Photo he took of the cake was just like the one on the website.  He said cake was delicious, fresh, and not too sweet, perfect!  If I ever make it to Honolulu, I know one place I'll be visiting. More...

Reviewed on Yelp

24 August 2021

I am very pleased with our cake from Cake Works! Their team created it exactly like the picture I sent, if not better! Artwork is absolutely amazing. Birthday boy was so happy with his Star Wars cake with his favorite character Boba Fett Red velvet cake was moist and delicious. Delivery option was a life saver. I highly recommend Cake Works! More...

Reviewed on Yelp

22 August 2021

if you guys want to have a beautiful and moist cake, you gotta order from them. they were very good with all the details. when i sent them a photo of the cake that i want and put a mark on some of it, they understand what it was for unlike to others that you would probably explain what it meant . what i like about them is that they told me i can have 2 different flavors for each tier. thank you for making my son's 1st bday cake. we'll be ordering from you guys again. More...

Reviewed on Yelp

14 August 2021

Ordered a custom cake and received terrible service and the cake was dry! So disappointing that we it was so inedible. Complete waste of time and money. Will not return. So upsetting as we use to like their cakes. More...

Reviewed on Yelp

21 July 2021

Our desserts were a HIT at our wedding this past weekend. Our guests loved everything + nothing was left over!!!!Esther was super easy to work with and was so patient with us and all of our needs.Mahalo Nui Cake Works!!!!

Reviewed on Yelp

20 July 2021

Mahalo to Cake Works for creating amazing cookies for our son's college graduation celebration! Cynthia was helpful and courteous in every step of our order! Our guests enjoyed the treat!

Reviewed on Yelp

14 July 2021

I ordered a specific design of baby shower cookies and Cake Works followed through so professionally.  Cake Works and I communicated via email.  I was sent a proposal, which I accepted and paid in full 8 days prior to my arrival in Oahu.  The cookies came out so beautiful and were very tasty too.  I used these cookies as thank you gifts for my guests.  Cake Works even provided me with the clear bags to package them.  Thank you so much Cake Works from the bottom of my heart, you made the baby shower a huge success! More...

Reviewed on Yelp

22 June 2021

I ordered a cake for my best friend at the last minute. It was a simple but beautiful design and I was happy with how amazing it came out. She did a wonderful job and I appreciate her working with me on short term notice. You do have to let the cake sit outside the fridge for a little for the frosting layers inside to be soft enough to eat. The cake itself was tasty as well. More...

Reviewed on Yelp

19 June 2021

I submitted a request for quote on June 1 for a cake on the 16th. I didn't receive a response until June 6 saying they would get back to me with a quote in 2-3 days. I never heard anything else, so got a cake elsewhere. I have been on my vacation and  back from my vacation already and just got an email saying thank you for your business, please leave a review on yelp. So this is my review. They are bad communicators...if you cannot conduct your business efficiently through the online form, then don't. Have phone requests only. Very disappointed. More...

Reviewed on Yelp

17 June 2021

She did an amazing job! My birthday cake was beautiful and delicious! The vanilla was literally to die for!

Reviewed on Yelp

15 June 2021

They're so nice but the cupcakes I bought were inedible - tasted like they were a week old and the ganache was rock hard. For $4 a cupcake, I expect a lot more.

Reviewed on Yelp

15 June 2021

Might sound weird but I don't come here for cakes. I come here for the delicious macarons. They're THE BEST I EVER HAD! Better than la tour, Whole Foods, & anywhere else I've tried. You can tell they use the best ingredients. The macaron shells aren't hollow like la tours can sometimes be. Me and my families favorite flavors are the chocolate and the salted caramel  my kids crave the macarons here all the time and I don't complain cause I'm always happy to go grab some for myself too. Haha More...

Reviewed on Yelp

24 May 2021

It's now Gemini season and here we come lol! I did receive Fivestars notification for free six pack of French Macarons you already got my attention. Already was planning to pick up a few things anyways and was blown to see they were actually offering that and you could choose any flavors! I'm gonna save my macarons for my actual birthday but the cupcakes were so moist and yummy not too sweet at all and was just the perfect size.What nice and generous offer which the lady said "I deserve it" awww...thank you!! More...

Reviewed on Yelp

16 May 2021

I ordered a birthday cake to celebrate a friend's 50th B-Day. He loves raspberries. So glad I changed my mind and instead of getting just the raspberry frosting I went with B's recommendation, the raspberry lemonade butter frosting. It was delicious! Within the raspberry flavor there was a hint of lemon that added another dimension. Perfect! Some of my friends said it tasted like ice cream. The team at Cake Works were also very friendly and accommodating. I would definately order another cake for a special occasion. More...

Reviewed on Yelp

16 May 2021

So dissatisfied and disappointed!  We've ordered cakes before and they were superb but this time ... so disappointed.  Please see my pics and it'll explain itself.  I was very embarrassed as I recommended Cake Works and this is the first time no one went for seconds and there were left overs.  HEAVY frosting layers and cake uneven.  I'm writing this review so others are aware.  The cake itself tasted great. The frosting was light but way too much. See my pics. More...

Reviewed on Yelp

10 May 2021

What can I say but thank you from the bottom of my heart all the way from Houston,Texas for making my mother's day memorable! Not only had cake ready to eat but was able to hand deliver this within the hour! MAHALO NUI! More...

Reviewed on Yelp

3 May 2021

We got our wedding cupcakes here 10 years ago and they were incredible so we decided to order a dozen for my daughters birthday, even the same flavor as our special day, the strawberry guava! We picked them up and they were so pretty! But unfortunately the taste was not there. My favorite part about getting real bakery cupcakes is the fresh frosting (the grocery kind is greasy and too sweet) sadly their frosting wasn't much better. Really hard and no flavor. Hard to eat. Even about half of her little friends didn't finish the cupcakes or took off most of the frosting. They must've changed it. Wont be back for the cupcakes. More...

Reviewed on Yelp

15 April 2021

Our cake was so cute. My husband loved it. The only thing is it was 30 minutes late. We had our vow renewals and it pushed us late yesterday with plans. So we are eating it today. Haven't eaten it yet so can't wait to try it. More...

Reviewed on The Knot

21 March 2021

When planning our February 2020 wedding, we knew we wanted something different from the traditional tiered wedding cake. Our wedding planner Laura from Parasol Events arranged with Cake Works to create a unique macaron tower centerpiece for our wedding. Cake Works not only worked quickly and affordably, but made it a streamlined process to help us create unique flavor and color combinations to match our wedding theme and stun our guests. Going with Cake Works is a better bang-for-your-buck option than just having a hotel or venue cater your wedding cake. More...

Reviewed on The Knot

15 March 2021

Ordered the most wonderful cake for my moms birthday from Cake Works. It looked absolutely beautiful and tasted great. Ordering was quick and easy and the person at the counter was friendly. Will absolutely be back for cakes and sweets in the future! More...

Reviewed on Yelp