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B

Bone Jour Pet Boutique Inc

Bethesda

(27)
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Reviews (27)

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4.5/5

27 customer reviews

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13 April 2023

Butchered my australian labradoodle. Was supposed to cut to 1 1/2 but cut to 1/4. I called and said something after saying something at pick up but just kept getting lied to. Then when a suggested compensation I was told no and that I was being hostile for being upset and was banned from the place. When i said i measured it they said that the groomer said she did as inatructed and that my dogs hair is 1 1/2. Telling me that im wrong. That i quote "we stand by our groomer not you" What a way to conduct customer service. THE CUSTOMER IS ALWAYS WRONG. More...

17 December 2019

Best haircut for my pup EVER!!!  The perfect length everywhere--after years of bad clips from many groomers.  We just kept looking.  Now he looks gorgeous!  Quick too, and less expensive than many.  And Bandit had a fabulous time.  He loves girl groomers and chatted up the girl dogs in the next cages.  He is a flirt.  Everyone was friendly and professional.They have a new location BTW--4922 Del Ray (traffic not so hectic). More...

Reviewed on Yelp

10 December 2019

I've been bringing my two doodles to Bone Jour for several years.  They love it and I do, too.  Everyone is friendly and helpful.  My pups look gorgeous when they leave.  I've been to all the big groomers over the years but Bone Jour is by far the best More...

Reviewed on Yelp

20 August 2017

My two dogs were groomed beautifully. They were both over due for agrooming, with lots of mats. They've never looked so good! I dropped them off at 9 AM, and discussed what wanted with the groomer. I was told they'd be ready around 2 PM and they were! Very happy with the services! More...

Reviewed on Yelp

5 October 2016

They always do a good job with our golden and she never seems scared or traumatized after.  Since I can't actually ask her opinion I have to keep it to just 4  stars!

Reviewed on Yelp

25 July 2016

I have been getting very good grooming there for years.  Last week, Sandy, the groomer, noticed one of the dogs I brought in had tiny, white flakes coming off his skin and a red ring on his tummy and recommended a vet look at it.  Vet said that it was a bacterial infection and that it was an excellent groomer who spotted it and took the time and trouble to inform the client.  Thanks Sandy! More...

Reviewed on Yelp

8 May 2016

Took my dogs there for the past 15 years and always pleased with their awesome work . Go for a run with my Sunny who is turning 12 soon and everyone keep asking me if he was a puppy . Thanks to the groomer name Sandra ! More...

Reviewed on Yelp

17 July 2014

Another fantastic outcome for Henry! He has his summer cut and is ready to frolic about town. 4th appt, each consistently excellent.

Reviewed on Yelp

31 August 2013

I bring both of my shih tzus to Bone Jour for grooming.  Bone Jour seriously does the best grooming, even better than my groomers in NYC.  The prices are more than reasonable for the quality of the work.  Highly recommend them. More...

Reviewed on Yelp

5 June 2013

We have two poodles, both of whom we groom here. We have had them groomed at several other places including petsmart, and will never return anywhere except here. While it is a tad pricier, and often takes longer for my dogs to get in and out, it is worth it for the quality hair cut they get. I have not been to ANY dog groomer who could groom my two poodles as well. One of them is also a behavioral wreck and probably couldn't be groomed with any other less patient groomers. It can take a while, often the dogs are there for several hours, however it is worth it for the quality hair cut. There is not another groomer in bethesda that is worth going to. I would recomend making an appointment in advanced as slots fill FAST. More...

Reviewed on Yelp

5 February 2013

I started bringing my Golden Retriever here for about 2 years already and he loves coming here!They always do a great job with grooming. Its pricey but totally worth it.

Reviewed on Yelp

5 December 2012

We've been taking our dogs here for years and although it can feel a little pricey (our current pup has long hair and very furry paws that require extra attention), she always comes out looking great and smelling clean.  Lots of people compliment her haircut.  There was really only once when I thought the cut was not good and let them know I was disappointed and they took 20 percent off the total which I felt was a good way of handling the issue.  Also, I truly appreciate that groomer Theresa takes extra special care.  She noticed our dog had developed an abscess on one of her nails that we had not noticed (see extra furry paws above).  She told the front desk to give me her cell so she could fill me in on what she did and how we might prevent the problem in the future (also strongly recommended a vet visit asap.)  That's the kind of "extra mile" that I appreciate.  Plus I love being able to support a local small business. More...

Reviewed on Yelp

16 September 2012

Took my puppy to petsmart, and she had two horrible experiences.  I looked on yelp to find a place nearby to use as my new groomer, and this place was amazing.  Drop off is in the morning and they call you when they are done.  Everyone has complimented my dog on her new haircut, when they said her haircut looked poor every time after I took her to petsmart.  They also have some cool treats to buy and give to your pet after if you want.  Definitely going to use this place again. More...

Reviewed on Yelp

4 June 2012

5Stars!!!! I took our three beagles to be groomed for the first time by Bone Jour, we moved back to Bethesda with the three dogs after 4 years away. I have never had our dogs groomed so well, down to their toenails and the hair carefully trimmed inbetween their paw pads. One of the dogs sheds profusely (all rescue) and somehow they groomed Prince so he does not shed as much. A boon for me trying to keep the pet hair to a minimum. The o wner and staff are always friendly, and 100% accommdating to our work schedule. Thanks much! Beth More...

Reviewed on Insider Pages

24 August 2011

I usually don't write reviews, but just picked up my little shelter rescue dog Jason from Bone Jour and he looks great. They had to totally shave him because he was so matted - I know he feels so much better. And what is even better, since he was a rescue/abuse case, they gave me half off! Can't wait to go back! More...

Reviewed on Insider Pages

23 August 2011

I have used Bone Jour for the past 8 years and have been very, very pleased with the service I have received. My cock-a-poo hates to be groomed but seems very comfortable at Bone Jour. She always looks fabulous when I pick her up. I appreciate the excellent service I receive and would highly recommend them (and have) to anyone looking for a great groomer. More...

Reviewed on Insider Pages

19 August 2011

There is no way that I could have been any happier with my experience at Bone Jour! We brought our 3 Schnauzers in for a grooming and not only have they never looked better they were calm and happy when I picked them up when they normally hate the groomers so much that they are "traumatized" for days afterwards (they are such drama kings! ). I will continue to use Bone Jour in the future and look forward to sending them as much business as I can! More...

Reviewed on Insider Pages

18 August 2011

Bone Jour is the BEST! I originally was referred to Bone Jour by our vet (Friendship Hospital for Animals in DC) and I have been taking my Maltipoo there for over 6 years (since she was 2 months old) and they have consistently groomed her beautifully. The people at Bone Jour are nice, caring, knowledgeable about dogs/breeds, and extremely contentious and talented at what they do. They treat the animals wonderfully, and I've recommended them to everyone I know with a dog in this area. I would not take my dog anywhere else but Bone Jour! More...

Reviewed on Insider Pages

15 April 2011

My Chinese Crested has been groomed at Bone Jour for over a year and we couldn't be happier.  The prices are reasonable for this area and the employees are always friendly.  Most importantly, I always pick up a happy dog who looks great! More...

Reviewed on Yelp

15 April 2011

I have a new rescue dog, a Bison-Poodle mix that had been neglected for the past year. Never had a bath or been brushed, much less groomed. Your shop was recommended to me by my vet, Diane Ferris.

I explained to Joanne how skittish he was and she put me at ease, explaining how everything would be handled and how the groomer would make sure he stayed calm and that the groomer would take as much time as needed to get him shaved, give him a bath, trim his nails and clean out his ears.

When I came to pick him up he was just as calm as could be and the groomer came out and told me he was fine throughout the process. I thanked the groomer and I was so relieved he was okay I can't remember her name but Joanne can tell you.

I tried to call you last evening to "register a compliment" but was informed you were not at the shop but I could reach you via email. Seems most people only call to complain but the great service I received and the compassion and caring my dog received from your staff yesterday was "above and beyond" and needs to be acknowledged.

Al and my new-dog "Bailey"
More...

Reviewed on Insider Pages

7 November 2010

We have been sending our cocker spaniel dog to Bone Jour for a year now and could not be happier! Her regular groomer, Sam, does a wonderful job on our dog. Her work is thorough and well done. Our dog tends to be a bit anxious, but Sam has a way with dogs and our dog really takes to her. It's always nice to get our dog back after a grooming looking so good. The rates are reasonable and the service is super. You can tell that they really care about the animals and take time to do things right. 5 stars! More...

Reviewed on Insider Pages

2 September 2010

Ok seriously, If you haven't taken your dog here...Go there and just visit the place! Visit the staff and groomers, and ask them any questions or concerns you have.. Bone Jour is the best!

Reviewed on Insider Pages

30 November 2009

I have been taking my dogs to Bone Jour for years. You can't beat the personal touch. This is definitely NOT a chain deal. They are friendly and the dog seems to like it there. The grooming is top notch and the people friendly. You can't do better. More...

Reviewed on Insider Pages

21 November 2009

I have been taking my dog to Bone Jour for ten years now and have never been disappointed. The grooming job is excellent, and better than that- my dog seems to be excited to enter the store, so she must have a positive experience! I know the people who work at the front desk to the groomers care for my dog as if she were their own. I will continue to HIGHLY recommend Bone Jour! More...

Reviewed on Insider Pages

14 November 2009

I have taken my dog max to Bone Jour for five years and have never had a problem. The people are great, I'm on a first name basis with Joanne (the manager) and she is wonderfully helpful. Even when Max's fur is in poor condition (and has to be cut short) he come out looking great. His groomer, Theresa does an amazing job with all dogs I've seen come out.I have read some of the bad reviews and I think these people are nit picking. Truth is, they're taking a DOG to get groomed. Dogs don't do what they're told and there are a lot of bad dogs out there, lacking any type of training from most of these Bethesda housewives. More...

Reviewed on Insider Pages

19 November 2008

We recently moved to Bethesda from NYC and our main concern was finding all the proper care for our Cocker Spaniel. We had our amazing groomer in Park Slope Brooklyn, and needed someone comparable to them. We found it at Bone Jour. Their groomer is excellent. They always get any mats out of his longer fur and he looks wonderful and seems like he had a great time. They say it's expensive, but it s cheaper than we were used to paying in NYC. It s a great place and I would HIGHLY recommend it! More...

Reviewed on Insider Pages

7 March 2006

Bone Jour is a great place to have your pets groomed. They handle all sorts of dogs. Although the service is great, I believe that their prices are somewhat on the high side. I would rather take my dog to another groomer on a normal basis, and every once in a while treat my dog to Bone Jour. More...

Reviewed on Insider Pages