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Bike Doctor of Waldorf

Huntington, Maryland

(169)

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Get a free quote from this professional

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Reviews (169)

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5/5

169 customer reviews

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22 December 2019

Top notch cycling equipment and service in all areas. I have always been greeted with a warm welcoming and a no hassle environment .

Reviewed on Google Maps

8 December 2019

Awesome local bike service! Mtb needed a tune up and front rim truing... badly. They had it ready the same day and looking/riding like new! I will definitely be coming back for any of my mtb repair needs! More...

Reviewed on Google Maps

8 December 2019

Full disclosure, I'm sponsored by Conte's Bike Shops. Conte's shops are incredible and they truly take care of my every cycling need. However, recently I had a chance to work with Chris Richardson and his team at Bike Doctor Waldorf. Chris and his team are truly incredible. They're caring and knowledgable and will set you up with what you need to enjoy your cycling experience, from beginner to pro, whether racing, touring, indoor riding, e-biking or anything in between. I'd recommend a good bike fit to anyone riding a bike, it just enhances the experience and is money well spent. Chris Richardson is truly a master bike fitter and he's trained the rest of his folks to the same high level. They take a tailored approach to each individual and listen and observe to optimize the rider/bike interaction for each person. As a result of Chris' bike fit, I've seen performance increases that have me back on podiums and enjoying every minute on the bike. Bike Doctor Waldorf is great!!! More...

Reviewed on Google Maps

1 December 2019

The service is always top notch! I’m always greeted with a smile and all the employees are knowledgeable on the products or they get you the answers you need. If a product is not available in the store, they order it. I also like receiving a text message when my product comes in or when my bike is ready to be picked up. After servicing my bike, they also check in to make sure everything is okay. Great service and great products! Bike Doctor Waldorf is the only bike shop I trust fixing my bike. More...

Reviewed on Google Maps

26 November 2019

Ann was a lifesaver and a sweetheart. She got me fitted for my cycle shoes very quickly and ive been riding ever since. Love them better than my last ones.

Reviewed on Google Maps

24 November 2019

Excellent and knowledgeable service.

Reviewed on Google Maps

21 November 2019

Very attentive, kind and knowledgeable staff. From the sales team and service techs, to the managers and even the owner... this shop is the business!

Reviewed on Google Maps

19 November 2019

Great team of salespeople. I traveled 2 hours to purchase a bike. I was very impressed. I will recommend to friends.

Reviewed on Facebook

14 November 2019

The best shop I've ever had the pleasure working with. It seems like 20 years now and I've traveled all over the country and I always, always compare it to Bike Doctor of Waldorf. Chris, Teresa and the staff have been consistent in their professionalism, courtesy, and genuine care for their customers. The mechanics have provided great service over the years. This shop is the measuring stick for all others. More...

Reviewed on Google Maps

28 October 2019

Excellent service and staff. just what you want from a shop. Especially Chris R.

Reviewed on Google Maps

17 September 2019

Bike doctor is always available to assist me with the most difficult issues pertaining to my bike I a very friendly atmosphere. They will go above and beyond for their customers. More...

Reviewed on Facebook

16 August 2019

I feel sorry for anyone who doesn't have a local bike shop like this. Great staff who is knowledgeable in all genres of cycling.

Reviewed on Google Maps

30 June 2019

Just took delivery yesterday on a 2020 Trek Verve2 and love it. Out riding the trail right now. My birthday present from my wife. Eric was my sales associate and he really knows his stuff. Very good to work with. Great bike shop. Friendly helpful staff. Highly recommend. More...

Reviewed on Google Maps

30 June 2019

I got fitted for a new road bike. I picked the bike up yesterday and did 25 miles this morning. If you are looking for exceptional customer service this is the place for you. Chris and his staff are amazing. I love my new BMC bike! Thank you for the great fitting and service. More...

Reviewed on Google Maps

8 June 2019

I appreciate Their expertise

Reviewed on Facebook

8 June 2019

I luv this place..! They take of me and educate me on different products!!

Reviewed on Facebook

30 May 2019

Chris and his staff are the example of what exceptional customer service is! I've had nothing but exceptional experiences in 15+ years.

Reviewed on Google Maps

30 May 2019

Great service & very nice! These guys take care of you with excellent customer service. Plus they are super nice and friendly. I brought my bike in to tune it up, expecting to leave it and pay a fee. They looked it over and said it was all good - no charge. Every time I go in they are smiling and friendly. Nice to see good old fashioned customer service alive and well! More...

Reviewed on Google Maps

30 May 2019

I just left this location and I must say the staff was very friendly and made me feel very welcome while my bike was getting service. The staff turned me on to some pickle juice that's for muscle cramps. Thanks for the service. More...

Reviewed on Google Maps

30 May 2019

I needed repair, and I needed it fast. The good folks at Bike Doctor Waldorf really came through for me.This was not the closest bike shop for me, but it was the one I trusted the most to have the parts I needed and technicians to get the job done. And don't tell them, but they could have charged me more and I would have still thought the price was reasonable. More...

Reviewed on Google Maps

27 May 2019

The staff are so helpful, knowledgeable and engaging - highly recommend for any needs!

Reviewed on Facebook

24 May 2019

Bike Doctor of Waldorf doesn’t just do Customer Service! They do customer SUPPORT! Not only did they take time to familiarize me with my new Thule carrier, they brought out a new bike to demo! Bike Doctor Waldorf makes things easy! Thank you! More...

Reviewed on Facebook

5 May 2019

Very nice experience! Will return

Reviewed on Facebook

2 May 2019

Great service, knowledgeable and friendly staff always ready to help!

Reviewed on Facebook

30 April 2019

Great service, great people

Reviewed on Facebook

30 April 2019

What a great experience I’ve had at The Bike Doctor of Waldorf. All of the employees are very courteous. The owner should be proud of all of his employees professionalism and knowledge. I have an old bmx bike that needed parts. I’ve been dealing with Holden in service, what a fine gentleman. He is a very kind, patient, deligent young man. He will look high and low to find you what you need! The Bike Doctor is a very accomplished business!!! Thanks More...

Reviewed on Google Maps

22 April 2019

I would suggest going there for bike fit buy Chris

Reviewed on Facebook

12 April 2019

The professionalism, knowledge and customer service here is unparalleled. There is a really good reason why folks stop here from all over the U. S. and many visiting from other countries for bike fits, and to buy or maintain equipment. Bravo and thanks for selling me an awesome bike today! More...

Reviewed on Facebook

31 March 2019

Bike Doctor of Waldorf has such a Great Staff!

Reviewed on Facebook

30 March 2019

A couple weeks ago I picked up another sweet ride from Chris and Theresa. After 22 yrs of knowing, riding and purchasing 95% of my cycling gear from them, they are still the best! Chris refit me for a beautiful BMC Roadmachine which found more power and comfort! I have chronic spine issues and autoimmune disorders so this was very significant, allowing me to ride longer and stronger! The staff are extremely professional, knowledgeable and considerate of your cycling needs and desires! The customer comes first, plain and simple! Thanks for everything BIKE DOCTOR OF WALDORF! More...

Reviewed on Google Maps

30 March 2019

Had my first ever bike fit at Bike Doctor with Chris and I was blown away at the knowledge and level of expertise in their fitting services. It was so good, that I came back a few months later for my second bike fit. Being a Deaf customer, Chris was great to work with. He was very patient and attentive to all my needs. He ensured that I left the shop with a proper fit and a smile on my face. If you've never had a bike fit in your life, I highly recommend one! Bike Doctor Waldorf is a legit bike shop and has a great ambience. Schedule your bike fit now! More...

Reviewed on Google Maps

28 March 2019

First time here and I had i wonderful experience didn’t know what to get or do, first time on a bike since hmmmmm, let’s just say a looong time. .lol but Eric made it easy for me, when test riding the bike I almost fell but Eric said try it again, don’t know if he was laughing inside but he made it comfortable for me to try again. I’ve talked to just about everyone in there as I was going threw my process and everyone was pleasant and professional. More...

Reviewed on Facebook

10 March 2019

The staff at Waldorf's Bike Doctor is incredible. They are extraordinarily knowledgeable, amazingly humble, extremely kind and patient, great at teaching you everything you need or want to know, and give you advice on things to purchase without being the least bit pushy. I cannot thank everyone enough for the incredible customer service I received. This is beyond a 5-star business. This staff deserves all the stars. More...

Reviewed on Facebook

28 February 2019

Wow! My fitting with Chris makes riding my bike feel just as comfortable as sitting in my favorite chair! Who would have known having different brands of shoes could change your fit on the bike! Oh yeah and the service stuff has my bike rolling like a new machine after getting a winter overhaul. Thanks again Bike Doctor I’m a customer for life. More...

Reviewed on Google Maps

20 February 2019

Christ switched out my stem and now my shoulders are pain-free! Thank you for taking great care of my Elliptigo. I know it’s not always an easy task https://www. elliptigo.com/february-2019-rider-month-didi-…/… More...

Reviewed on Facebook

16 February 2019

I would like to thank Chris and Theresa (owners of Bike Doctor of Waldorf) for their wonderful customer service today. I had an issue they IMMEDIATELY addressed and resolved with me. Chris accepted the responsibility of personally assisting me. They also assured me, based on their own observance, measures will be taken to ensure future customers don't have a similar experience. I appreciate their sincerity and dedication to providing the best service possible. I will gladly return for any future cycle needs and recommend them to others in our community. I also appreciate the assistance I received from Kenny who fitted my bike for me and for giving me some riding and "care" recommendations. More...

Reviewed on Facebook

16 February 2019

I usually don't leave reviews, but Chris and Theresa and their entire team provides such a great service that I felt I had to review. Went for a Fit and maybe a new bike. Even though they were short staffed and slammed, every customer including me got prompt service. They took the time to explain things, everything was set up ready to ride, never felt rushed, helped me carry stuff to the car. Excellent service. Will be coming back and referring everyone I know! Thank You! More...

Reviewed on Facebook

16 February 2019

My experience wasn't good shopping around DC for a bike. After checking out about a half dozen stores, I decided I need to drive away from the city to increase the odds of having more knowledgeable sales folks and more available inventory . I'm so happy I came across Bike Doctor of Waldorf! Mike was fantastic, knowledgeable, patient, and responsive. Not once did I feel pressured to purchase a more expensive bike, gear, etc,...He was all about addressing my use & my needs for a bike. My experience here was excellent and I highly recommend this store for all your biking needs. More...

Reviewed on Facebook

16 February 2019

Robert was absolutely amazing!! I could have asked for better service or a more detailed fit. I am beyond happy with my new bike and will definitely be a long time customer. I highly recommend stopping in everyone in the shop was helpful and pleasant. More...

Reviewed on Facebook

16 February 2019

Awesome experience at Bike Doctor! I had a saddle mapping done by Chris and he found I was putting a lot of pressure on my left side and almost none on the right which was consistent with the pain I was having. While evaluating me, he discovered my left leg was slightly shorter than my right. He added a couple of spacers under my left cleat and when I got back on the bike, the pain was gone. The pressure numbers were lower overall and were equal on both sides.

I highly recommend them for your fitting needs.
More...

Reviewed on Facebook

16 February 2019

The Bike Doctor of Waldorf is the #1 bike shop in all bike shops I’ve visited in the world. I’ve lived in 14 countries and in many States. No bike shop comes close to the customer service, quick turn around repairs, inventory and state of the art bike fit instrumentation as the Bike Doctor of Waldorf. Well done! Dr. H. Mark McGibbon More...

Reviewed on Facebook

16 February 2019

They sell bikes of great quality. Have had a trek hybrid for almost 15 years. They do the maintenance and whatever else is needed. Their customer service is outstanding. The sales staff is not high pressure and can connect with their customers regardless of the experience level of the customer. More...

Reviewed on Facebook

16 February 2019

I went to Bike Doctor for the first time about 2 weeks ago. I met with Jim for fitting with my road bike. He did an awesome job and spent lots of time with me. He explained everything, all the measurements and their purpose. He also explained that if I was interested in possibly getting a Tri bike I should come back and schedule time with Chris. Do I did. I met withChris yesterday and came away very pleased with the overall experience. Both Chris and Jim were willing to talk to me and listen to me about my needs. They gave me several options to think about without any pressure to purchase a bike. I highly recommend a professional bike fitting and if you are within 2 hours of Waldorf it is well worth the drive. More...

Reviewed on Facebook

16 February 2019

I came in a few weeks ago with my bike that had a fit that was a hot mess from another shop. Chris got me set with a new fit and I'm happy to say that I had a comfortable and awesome 112 mile ride at Ironman Maryland on Saturday. Thank you Chris and Bike Doctor! You helped make my first Ironman experience an amazing one!!!! More...

Reviewed on Facebook

16 February 2019

Fantastic shop! Chris really went the extra mile to help me find a new seat, one that really works. He is extremely knowledgeable about the process of fitting a rider to the right bike, totally committed to providing the best possible outcome for his customers. I will be recommending this shop without reservation to anyone serious about getting the perfect fit in a new bike. And, I will be buying my next bike from him for sure. More...

Reviewed on Facebook

16 February 2019

Bike Dr is exactly what a LBS should be, and arguable more. As busy as they were today Theresa saw that my bike got attention soon after I entered the store. ...which is pretty much exactly the service I've always received (even had Chris take care of me a couple of times). I've said it before, and I'll say it again, even if you are closer to another LBS, Bike Dr is well worth your time to at east check out. I highly recommend it! More...

Reviewed on Facebook