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Becker Furniture World

Orlando, Florida

(66)

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Get a free quote from this professional

Reviews (66)

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5/5

66 customer reviews

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29 November 2019

We purchased two recliners that were on clearance. We were pleased with the price and quality. Unfortunately, we discovered with the salesman, Matt Mueller that one of the chairs had a broken handle to adjust the chair in different positions while reclining. We took the one chair, and the other chair was sent to be repaired. Donna kept in touch with us regarding progress on the repair, by phone calls. On Friday, 11/29 we were in the area and decided to stop by to check in person. Donna had been trying to reach us, as had Matt the salesman to let us know that the technician could not repair the chair. We spoke with Donna, Matt and also Drew, one of the Managers. They offered a refund, or applying the price to another chair of our choice. In speaking with Drew, another option was to order the part(s) so it could be repaired. We chose to have the part ordered. However, Drew warned us that the company the part would come from closes down for the Chinese New Year. The wait on the part could be 20 weeks or so. We asked if we could take the chair and use it, and then bring it back for repairs when the part came in. The chair will be brought back to the store and we will pick it up and return it when the part comes in for the repair. Everyone at the store has been very accommodating and helpful in working to resolve this. We love the chair we did bring home and look forward to having the other one soon also. More...

Reviewed on Better Business Bureau

26 November 2019

We had a wonderful experience! We went on a Thursday morning and were not instantly hounded by sales people. There was a lady cleaning the show room that went and got us a stroller for our kids. We browsed the whole store and when we were ready with some questions the same lady found some one to help us. The gal we worked with was awesome her name is Barb!! She answered all questions and was not pushy with us and took time with us. She even gave our 2 kids coupons for a drink and cookies in the cafe. More...

Reviewed on Better Business Bureau

28 October 2019

Barb was amazing and so helpful while I found the perfect furniture to fill our new house!

Reviewed on Better Business Bureau

22 October 2019

When I was a customer at Becker Furniture World, I was assisted by a very professional sales associate, Carolyn Fisher. She seemed to be attentive to exactly what I was looking for and was also open to my views and likes and dislikes. Her calm and friendly demeanor and personable personality was warm and refreshing. She made my furniture purchasing experience a very positive one. I was so impressed with her I came back a few days later to purchase another piece from her. She arranged it so I could get it on my same delivery as my other main purchase of a sofa and two power recliners. She went above and beyond. Delivery was great also. They arrived on time and were extra careful with my furniture. Again, I was impressed with such good service. More...

Reviewed on Better Business Bureau

8 October 2019

Prior to late September (2019) I'd never visited a single Becker furniture store. I really hadn't a need to. However, through the encouragement of a family member, I joined them to the store in Becker. My party purchased a powered lift chair. Our sales team member was Staci M. She not only made us feel relaxed (NOT PRESSURED), and comfortable with answering our own questions...she asked us a few things about the styles, colors, textures, and thoughts regarding the pieces we were looking at and how they may fit with our floor design (for the room it was being looked at for). Staci M, made us feel like it was a personal decision for her as well. That level of comfort really helped with each aspect that we went through (picking fabrics, colors, etc). While the chair was being decided upon, I really came to appreciate and enjoy one of the sofa's in their showroom. While I had no intentions of buying anything that day, I ended up purchasing that sofa and its set to be delivered tomorrow. This past weekend, My girlfriend and I went BACK up to the Becker store on a Sunday where I showed her the couch I bought. Staci M was there again and took us directly to the sofa. Again, her casual demeanor put my girlfriend and I at ease. My g/f HAS been looking at getting new furniture for over a year and we'd gone to Home, Dock 86, etc..but couldn't find that "right fit". Well, my g/f fell in love with this sofa almost instantly (I thought she may) and ended up buying the same sofa too....then decided to get the matching power recliner as well. ...while Staci and my g/f were writing up the order and paying..I decided to sit in the power recliner and give it a test run. I decided right then and there that I needed one for my place too....so that is also set to arrive tomorrow. All in all we got 2 power recliners, 2 power recliner sofa's and a powered lift chair. This started out because my party (in September) had just decided to "See what that big store in Becker had in it". Thanks to the helpful and friendly staff, we are now set up to enjoy 3 new living rooms. We couldn't have done it without having all of our needs met and questions answered. I almost never leave reviews, but I would absolutely recommend using Staci M if you want an experience that isn't intimidating and is extremely respectful. More...

Reviewed on Better Business Bureau

8 October 2019

I don't think, I KNOW that I had the best sales associate in the entire Becker Furniture World in Becker, Mn. I was treated with respect. My needs were important to Stacy. M. the entire time I was in the store. My Father in-law was in your store 1. week earlier shopping for a lift chair and witnessed how professional Staci. M. was in helping him and was amazed how professional she is, and for that reason , I made sure I asked for her to assist me with all my furniture needs. Staci.M. never forced me into choosing something I didn't like. Staci. M. was an awesome listener and so professional. Staci. M. is very knowledgeable. Not once did I ever feel unimportant. At times I was indecisive and Staci. M. was very patient with me. I'm very appreciative of Staci. M. I will be back in the future and I will ask Staci. M. to assist me again. Thank you with all my heart :) Elanore More...

Reviewed on Better Business Bureau

30 September 2019

Josh did a great job even though mattresses was not his area thanks for your help greatly appreciated kids love the bunk bed

Reviewed on Better Business Bureau

21 September 2019

Debra is A+ she helped me pick a great couch.

Reviewed on Better Business Bureau

14 September 2019

Anthony A was awesome! He took his time And helped me find just the perfect Matress. I would definitely go back here again. Ask for Anthony. He is the best!

Reviewed on Yelp

9 September 2019

Barb is the best. Gets us to the right stuff at the right price. And timely! No time wasted.

Reviewed on Better Business Bureau

5 September 2019

The customer service was excellent. Our sales person helped with furniture selections, style, fabrics, etc. The projected delivery date was right on. The young men who delivered the furniture were fun to deal with. More...

Reviewed on Better Business Bureau

29 August 2019

Our salesman Daniel was the BEST! We highly recommend seeking him out when you visit the store. He was moving furniture around the store for us, taking rugs down from the hangers and rolling rugs up from the floor so we could see them with the furniture we were going to purchase. Come the end, he basically had “our” living room set up in the store for us! It made us 100% sure we loved everything together! He was patient, and never made us feel like we were taking up too much of his time, which was about 4 hours! He was also pleasant, funny and had great suggestions. My husband and I both said, “now THAT is what makes a great sales person!” More...

Reviewed on Better Business Bureau

25 August 2019

I came in here because I've been trying to find new furniture for my room for a while now and I didn't actually think I was going to find something but I actually did! Dennis helped my mom and I look through the different bed sets they had to offer and we ended up finding one that was great for me, they delivered it to my house and set everything up! The only reason I'm giving it 4 stars is because the display had the bed frame in a queen and I asked if they had it in full but they said no so I got it in a queen but I ended up going online and finding the exact bed frame I ordered in a full so that was kind of disappointing but hopefully it'll be an easy fix.Update: I called them and told them the situation and they fixed it and are ordering the bed frame I wanted! So very happy with their customer service! More...

Reviewed on Yelp

24 August 2019

I was totally impressed with the customer service I received from Julio. He listened to everything I said about what I was looking for and gave me suggestions and showed me pieces of furniture that would fit what I was looking for. He was very helpful in walking me through the whole process of my purchases (swivel chair, end tables, carpet runner) even including the purchase. Would definitely look for him next time I come in the Northtown store. More...

Reviewed on Better Business Bureau

12 August 2019

My experience was because of Julio Salazar. He had excellent customer service. He didn’t not get bothered by my rowdy kids. He gave me the information I needed and saw me through from start to finish including suggesting I look at all my options. Julio also responded to my emails quickly and always. I shopped around. Ultimately landed with Becker because of the service Julio provided and the quality of furniture within my price range. More...

Reviewed on Better Business Bureau

9 August 2019

Awesome couch and delivered early than predicted! We love our furnitures!

Reviewed on Better Business Bureau

7 August 2019

I recently purchased furniture from Debra ****** and she was lovely to work with. She took great care of me and listened to what I was looking for. She cares deeply for people and what she does and it shows through her work, wisdom, and words. I will recommend Debra to my friends and family. More...

Reviewed on Better Business Bureau

28 July 2019

Dennis did a great job getting a rocking chair on order for us. He answered questions on delivery pickup times and locations.

Reviewed on Yelp

16 July 2019

Great service. Got just what I wanted.

Reviewed on Better Business Bureau

13 July 2019

I have recently purchased bedroom furniture and a mattress from the Becker Furniture Store in Roseville. This review gives a five star rating to Sydney Smith, the salesperson who helped me and my daughter with our purchases. Sydney was professional, knowledgeable, friendly and extremely accommodating to our needs. Every retail store needs a "Sydney"! When unexpected complications came up with delivery issues, Sydney understood our needs and supported us and our needs 100%. We could not have asked for better customer service. Another shout out goes to Anthony Adams who helped us buy a mattress set at Becker in Roseville at the same time. He, like Sydney, displayed a very friendly, professional and knowledgeable attitude. I give Anthony five stars also. I would highly recommend doing business at the Becker Furniture and Mattress shoes in Roseville. Ask for Sydney and Anthony for top notch service. ev More...

Reviewed on Better Business Bureau

11 July 2019

Thank you for your help, Sandra!

Reviewed on Better Business Bureau

9 July 2019

Great customer service.

Reviewed on Better Business Bureau

3 July 2019

Love our new furniture! The entire process, from picking it out to delivery was great.

Reviewed on Better Business Bureau

30 June 2019

Excellent service at the Woodbury location. Nice selection, quality furniture at reasonable prices

Reviewed on Better Business Bureau

26 June 2019

I had a good experience with Becker Furniture, Minnetonka. My salesperson, Juan, was very friendly and helpful without any pressure. Prices were comparable to other stores, if not better, and there is a good selection of fabrics. My custom furniture arrived very close to the estimated date and was delivered this morning. The delivery guys were nice, professional and took good care to move the sofa and two chairs in to my home without banging into walls and doors. I received a call from Becker immediately after delivery to make sure I was happy with my furniture and the delivery process. I will buy from Becker again. More...

Reviewed on Better Business Bureau

25 June 2019

It was a awesome experience working with Deb ****** at Becker Furniture World in Maple Grove. We we're looking at getting a new dining room table set and she was amazing. Told her a price we wanted to be at and showed us all the different styles they had available. Walked out with a set my wife and I are both happy with. We will definitely be customer s for live for all are furniture needs. Definitely talk with Deb at the Maple Grove location. You'll love working her. More...

Reviewed on Better Business Bureau

22 June 2019

We downsized 7 years ago to a condo and needed to purchase several new furnishings as some of our "old" pieces just wouldn't work. We first purchased a leather chair and ottoman that had been returned. We love it! It is still one of our favorite pieces. (Can't imagine why it was returned.) We then needed counter-height bar stools. We went to the Becker location and purchased 2. They were beautiful and fit perfectly! A few weeks later, we called Daniel and asked if we could get 1 more. He did some checking and said they had not yet been discontinued, so we placed our order. Later on, we needed a desk chair for our office. Daniel to the rescue, again!!! It has been about 4 years since our last purchase, and were in the market for 2 matching reclining chairs with high backs. After much frustration looking on line and at other furniture stores, we decided to make the drive to Becker. There we were helped by Justin who assisted us with styles, fabric choices, etc. We took the samples home and it was an easy decision from there. The chairs came today and are beautiful!! Much nicer than we expected and so well constructed. Everything went well from ordering, signing, paying, delivery. Couldn't be happier. Just one thing -- with 2 previous deliveries a "thank you for your business" carnation was presented. I miss that floral gesture of thanks. Can you bring it back More...

Reviewed on Better Business Bureau

20 June 2019

Devon provided alternative options and specials before we were able to select a product that fit us best.

Reviewed on Better Business Bureau

15 June 2019

We recently replaced our countertops and needed new barstools. I had been looking online for months, when someone suggested Becker Furniture World in Woodbury. I was really happy to be able to actually sit in the stools before purchasing. We were able to choose the fabric color as well as the metal, with many options....so it was a truly custom stool. We ordered three barstools and when they came I knew we should have ordered a fourth, so I ended up ordering another one. They came earlier than expected, which was nice. The stools are just beautiful, even more so than I imagined. They are very sturdy, very comfortable and substantial in weight...very high quality. My husband had no difficulty assembling them. The salesperson was easy to work with, no pressure, and gave us all the attention we needed. We will be back to Becker in Woodbury in the future. More...

Reviewed on Better Business Bureau

2 June 2019

After visiting a number of other furniture stores I came to Becker Furniture World in Maple Grove. I was introduced to Sandra and was beyond thankful that we were connected. She took the time to ask questions and understand my need before making recommendations. I felt as though she listened to my needs rather than trying to force me in to a particular product. She helped me find alternative solutions to get what I was looking for. The service was outstanding and I have a clear understanding of my way forward as it relates to my delivery. More...

Reviewed on Better Business Bureau

30 May 2019

Very nice and helpful staff. Debra was exceptionally fun to work with. Even though she was fairly new, she did a fine job and was able to get help from others if she didn't know answer or had a computer question. I appreciated all her help!

Reviewed on Better Business Bureau

29 May 2019

We have dealt with the Burnsville Becker store for many years. We have always been treated very well and have come away with exactly what we were looking for. The sales people we have worked with have been knowledgeable and professional. They are very helpful in helping us make choices and answering our questions. The Store Manager is a pleasure to deal with and is one of the reasons we continue to purchase at Becker in Burnsville. More...

Reviewed on Better Business Bureau

28 May 2019

Dan ********* did a wonderful job with assisting us in purchasing two mattresses, box springs and frames. He listened to our needs, made recommendations. He was gracious concerning our price points. We never felt pushed or rushed into any of our decisions. Thanks so much Dan!! More...

Reviewed on Better Business Bureau

27 May 2019

Just bought furniture for our family room. Very friendly service. Not pushy. Can’t wait to get it home.

Reviewed on Better Business Bureau

3 May 2019

We had excellent service from Devon Vail for our purchase and we would ask for him in the future should we have the need. Also, very happy with delivery and set up . Thankyou Becker Furniture and Devon!! Jim & Jean ******* More...

Reviewed on Better Business Bureau

3 May 2019

Sales associates are always friendly very knowledgeable. Excellent products and good prices.

Reviewed on Better Business Bureau

12 April 2019

We had a good shopping experience. It seemed to offer a unique product selection and low pressure sales consultants that had good product knowledge.

Reviewed on Yelp

4 April 2019

High quality furniture. On time delivery with good communication about delivery status. Great support from the sales associate.

Reviewed on Better Business Bureau

30 March 2019

great product ,greal sales staff, great delivery guys

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30 March 2019

We just ordered a sofa from the Northtown location. Our sales person, Dennis ********, was the perfect blend of helpfulness without being pushy. In fact, the sofa we originally thought we were going to purchase turned out to be not quite right, and he was able to direct us to one that met all our needs. It is one that had to be ordered but we are anxious to get it and feel very happy with our shopping experience. Karen B. More...

Reviewed on Better Business Bureau

15 March 2019

Great experience from purchase to drop off! The selection was huge and I found exactly what I wanted.

Reviewed on Yelp

5 March 2019

We had great service while shopping and our deliveries were done carefully & in a timely manner

Reviewed on Yelp

4 March 2019

Friendly, Helpful is the best description of Becker. We went in for a mattress. They had lots. Didn't know where to start. We were immediately welcomed and brought over to an machine that figures out what softness of mattress we would sleep best on. Explained the color organizer so we could try out the only the right mattresses. Explained the differences and cons and pro's of each mattress. We looked at other stores but came back to Becker to buy. More...

Reviewed on Better Business Bureau

2 February 2019

My experience at the store was absolutely amazing!! Big shout out to Juan and Maria who helped us patiently to answer all our questions and work with us to find the best pieces for our new home. Juan F. also helped us change the order over the phone later and provided excellent service. We had very specific size and style challenges and we found Becker to have furniture pieces that fit the bill on all those requirements. They had a sale going and I felt the prices were very competitive, I am happy with our purchase and would recommend this store to anyone who's looking for great quality, personalized consultation and lot of variety in furniture styles! Would love to shop with them again!! More...

Reviewed on Yelp

28 January 2019

Dan at the Becker Furniture store at Rosedale shopping center was wonderful. Easy to talk to and knowledgeable. He was helpful in helping me find the mattress that was right for me and at the price I wanted to pay. The only reason I can't give Becker Furniture 5 stars is that the return policy states that if I don't like my mattress they will charge me a 10% "restocking fee". That seems excessive since there are so many other companies that guarantee you like it or they will return or exchange it for free. More...

Reviewed on Yelp

24 November 2018

We have bought a few items from Becker furniture world over the years and they continue to offer great selections and customer service. Highly recommended!

Reviewed on Yelp