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Allstate Service Group

Paradise

(418)
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Reviews (418)

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5/5

418 customer reviews

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1 November 2020

Great Tech! Great Service! Great price. I will call them going forward.

Reviewed on Yelp

31 October 2020

Got ac services. Happy with all we've had done with the HVAC. Gave them a shot with a plumbing emergency. Did a good job with that too.

Reviewed on Facebook

30 October 2020

Nice people to deal with. Professional and knowledgeable. They are honest and don't try to oversell. My go to for heating needs !

Reviewed on Facebook

30 October 2020

Great service. Everything was explained to me clearly and they showed me the problems so I could easily understand the issues and why the unit had to be replaced. Consistently great service

Reviewed on Facebook

29 October 2020

He was just a good person & professional. He didn’t try and sell me anything I didn’t need. He just serviced the furnace which was all I ask for. Anyone that deals with him is lucky. More...

Reviewed on Facebook

29 October 2020

thanks for the service well thanks again i will call back for the service took time but fixed the problem well done

Reviewed on Yelp

28 October 2020

Don was really friendly and prompt, I would definitely recommend him to others! He showed me where my car's internal air con leak was, ordered the new part and fixed the car on our driveway - a very stress-free service.

Reviewed on Facebook

28 October 2020

Had a toilet leak. Allstate Service Group was called. Appointment was set. Technician came, fixed the problem in less than an hour, and life is back to normal. Good job!!

Reviewed on Yelp

27 October 2020

We are very pleased with our installation which we have now had for about 18 months. We have had one planned maintenance visit which was conducted politely, thoroughly and professionally. Very happy customers

Reviewed on Facebook

26 October 2020

Highly efficient and professional. Fast delivery and installation. Engineers were very friendly and helpful. Would highly recommend.

Reviewed on Facebook

26 October 2020

Fantastic company! They're honest and transparent, they communicate everything super clearly, and they do a great job. We've used them twice so far and very satisfied both times.

Reviewed on Facebook

26 October 2020

I rarely leave reviews but this company deserves my time. Had a mold issue due to plumbing leak and this company responded with high priority. They sent Kevin and his team who have done an impeccable job. They were friendly, prompt, easy to talk to, clean and professional job. Now I am just waiting for the other team, to build and restore. More...

Reviewed on Yelp

26 October 2020

Excellent Service. The bonus is that they happened to have a part ready for installation for what was meant to be initially an estimate only call. Kody performed the service was performed quickly and efficiently. More...

Reviewed on Yelp

26 October 2020

COVID lockdown interrupted our bathroom remodel, and we had originally planned on doing our tile flooring ourselves, and but found ourselves pressed for time and no ability to get all the material we needed.  Allstate Service Group answered our request for estimate from Angie's List, and within a week Michael was out to see what we needed.  Not only did he give us a quote for our tiling, but was honest that they had a minimum charge, and what else did we need done? In truth we needed drywall work and painting, and Allstate was able to roll all of it into their fee.  We went from no floor, holes in the wall, and mismatched colors to brand new tile, not being able to tell where the patches in the wall were, and fully painted in three days, including new baseboards and swapping out a toilet. Lest anyone think it was perfect, we actually had a bit of a miscommunication regarding the transition between the tile and the carpet, but no less than 3 people were on top of it, calling us to go over options and getting it replaced before ever asking for the balance due.I would absolutely recommend them for their promptness, attention to detail, follow through, and generally being really great about cleaning up after themselves. More...

Reviewed on Yelp

25 October 2020

I cannot believe how quickly they were able to get me on the schedule.I emailed them and they got right back to me.  I called on Friday and they had my new toilet installed less than 24 hours later.  They are professional, prompt and very attentive.  I highly recommend them!! More...

Reviewed on Yelp

19 October 2020

Outstanding service! We were able to get a virtual estimate on a faucet replacement 5 minutes after requesting it. Tech showed up early and did an excellent job. Price was reasonable and work was great. Highly recommend!! More...

Reviewed on Facebook

19 October 2020

We needed a new kitchen faucet installed. This company responded right away with a fair price. The estimated service time was between 11-3. Tech (Aziz) showed up early and did the replacement fast and professionally. Highly, highly recommend!! More...

Reviewed on Yelp

19 October 2020

A premium price for a premium service. A top shelf quality of work. Very accommodating. I got a response right away with a quote @ 2 am. They have a tracking system with their field techs. They have it setup like Uber. You know their real time location and eta. The tech wore a mask. He's considerate and polite. I would definitely recommend their service to my family and friends. More...

Reviewed on Yelp

18 October 2020

Very impressed that they were able to send Robert on a Saturday night on short notice.  Didn't end up using them after all, but would definitely call them again!

Reviewed on Yelp

18 October 2020

Alex, the owner, contacted me immediately after I messaged the business through Yelp on a Saturday night. Our disposal broke, and the pipes were backed up. I needed service ASAP, but with a lot of places closed on Sunday, I wasn't sure we could get service as quickly as I wanted. Alex and I chatted about the situation and came up with a price for a new disposal and installation. He promised me that the office would contact me Sunday morning, which they did. The office scheduled me for that very afternoon with Grant who actually spoke to me on the phone to give me an estimate of when he would be over. Everything was handled very professionally including an email and text confirmation of the appointment. I was really impressed when I got a text that Grant was on his way including a link to a web page that showed exactly where he was in relation to my home. Grant was very professional. He had the new disposal with him and cleaned the pipes before installing it. He even gave me good advice on how to keep the disposal from backing up again. I also had him flush out the water heater since it hadn't been done in quite a while, and he was already here. Overall, I am very impressed with the service from Grant and the customer service from this company. I will definitely be calling them again should the need arise. Highly recommended! More...

Reviewed on Yelp

15 October 2020

Best company in town! Prices are cheaper than other places. My service tech Alex really knew what he was doing. He is professional, puts on shoe booties without even being asked, he really makes sure to explain everything. This company goes over & beyond to work with their customers. This is now my number one go to place for heating, air & plumbing!! More...

Reviewed on Facebook

15 October 2020

They were sent out through our HW. Our garage ceiling had a major leak that was not approved up to a certain point, so we moved forward with our home insurance or the remainder. They stated they would reduce our deductible by 50% as a courtesy due to COVID. They sent an estimate to our insurance that stayed they needed to redo our entire upstairs ; new drywall, paint, tile, and replace the vanity. Along with replacI got 36SF drywall in our kitchen, and 72SF in the garage. They started in our garage and that's when the problems started. Per the insurance estimate they were suppose to paint the entire garage. I contacted Giselle and she stated that they were only suppose to blend the new drywall section with the existing garage ceiling. When I referred to why the estimated line item has the measurements for my entire garage 730 SF painted as a total of $534, she said that the work and numbers were manipulated in order to recoup the reduced deductible that they offered. This rubbed me the wrong way so I started to look more closely at the line items and tallied $2600 of work stated for the garage and kitchen that WERE NOT DONE! For example along side painting the entire garage which they didnt, it stayed they removed my water heater, when the water heater was on the opposite side of the work area and was in fact never removed and replaced.The list went on, when I asked again about the work I was ignored and then told that in order to move forward with the bathroom they would need the ENTIRE approved amount upfront. I told them I dont feel comfortable giving them all of the money especially if they are not doing the work that they are suppose to. I decided to move forward with another company for the bathroom renovations and at that point they sent an invoice for over $5000!!! I was approved $7000, how in the world does it cost $5000 for 108SF or drywall and paint? How were they going to renovate my ENTIRE bathroom with $2000? We were clearly getting ripped off from the beginning and now even more because we didn't want to be participants in their game. After phone calls and emails stating that submitting a falsified insurance estimate is in fact insurance fraud I was finally referred to Teya who then reduced the invoice to $3953 which still has charges of work they DID NOT DO do ie painting our entire garage. We have contacted our lawyer to take this to small claims court along with our pictures and videos, we were told we can move forward once record shows that this bill has gone into collections. We want what's fair and it isn't fair to pay for work that WAS NOT DONE!  They also did NOT follow COVID regulations they showed up to my door with no mask I had to ask them to please put masks on I have 3 small children and THEN they went back to their truck and put on safety guard! Please do not work with this company they are taking advantage of people during these uncertain times and it's a shame!! More...

Reviewed on Yelp

14 October 2020

Dont normally leave reviews although this company went above and beyond expectations! I highly recommend using this company for all your HVAC needs. I will definately use them again.

Reviewed on Facebook

14 October 2020

Our capacitor went out and they were the fastest company to our home to repair the AC unit. They were very friendly and less expensive than every other company we were quoted by. Highly recommended.

Reviewed on Facebook

14 October 2020

Please hire these guys. The were respectful, courteous and efficient. We moved into a temporary house in between our house selling and wherever we end up. I guarantee I will be using AllState event time. There were so friendly and didn't bat an eye when I changed my mind about where things should go in the new place. Just really good people. More...

Reviewed on Yelp

14 October 2020

My condo had water damage and mold. I was moving in at the same time the Allstate team was working on the damage.  Hector Lopez worked overtime to make the mitigation process as painless as possible for me.  Excellent job!!Thank you,Kathy

Reviewed on Yelp

13 October 2020

AllState Service Group exceeded our expectations. They were courteous, responsible, and professional in communication. Alex and Roberto were great to work with. Would definitely recommend them and hire them again. Can't thank them enough for the work they have done and for the help they have provided!!! More...

Reviewed on Yelp

12 October 2020

Great, quick and efficient work!  Every step was explained, and the area was left perfectly clean!Kody did an excellent job!

Reviewed on Yelp

11 October 2020

I had a great experience with AllState Service Group. Sean was able to quickly diagnose the problem and the fix. It turned out to be something relatively simple and his solution likely saved me hundreds of dollars. I will definitely be using them again. More...

Reviewed on Facebook

11 October 2020

Great overall experience. Quick response. Very reasonable. Grant was very friendly, knowledgeable and helpful, and fast working. Replaced my broken garbage disposal. Highly recommend this company. More...

Reviewed on Yelp

9 October 2020

Professional & great mechanic,  on time & personable ..

Reviewed on Yelp

7 October 2020

Robert is an amazing technician. He just got my AC fixed and cool air is back. He is extremely professional, respectful and friendly he made the whole experience very smooth and fast and clean. And also fair price. The operator and the lady who set the timing and scheduling was amazing as well. Thank you guys. More...

Reviewed on Yelp

6 October 2020

Great business with a team of professionals. Ruslan was great and did an awesome job of servicing our A/C unit.

Reviewed on Facebook

6 October 2020

I requested a quote on a water heater from several different companies and AllState beat everyone's prices! They came out to the house the next day and installed it. The guy that came was wearing a mask and was respectful. I recommend this company. Thanks More...

Reviewed on Yelp

6 October 2020

We hired this company to replace a kitchen faucet. Their dispatch team was helpful and scheduled an appt for the next day. The staff member who installed the faucet was kind and friendly. He completed it in 30 minutes. We would recommend AllState Service Group to anyone More...

Reviewed on Yelp

5 October 2020

Ruslan was the service technician who came out to service my HVAC. He is very personable and did an outstanding job. He took time to explain everything he was doing and even answered all my questions. Thanks Ruslan for the "TOP NOTCH" service. More...

Reviewed on Facebook

5 October 2020

Fantastic service. Vlad was quick, professional and honest. Found the source of our high pitch noise within minutes and gave us a quote on a new water heater super quick. Highly recommended.

Reviewed on Facebook

3 October 2020

Wow your service was great. Thank You very much for the help. I will recommend you to my family and friends. I appreciate your help. It was fast service and on time as well. More...

Reviewed on Facebook

2 October 2020

Thank you, AllState Service Group for taking care of our roof replacement. You made things so easy! Crew was great. I will be sure to recommend you to friends and family!

Reviewed on Facebook

2 October 2020

Fast service at the right price. Quickly found my problem with my furnace and fixed it on the spot!

Reviewed on Facebook

1 October 2020

Quotes were specific and straightforward, among the lowest, compared to other contractors. Hardware was also superior. Professional work. Definitely would hire again.

Reviewed on Facebook

30 September 2020

If you want honest and highly knowledgeable techs this is the place to go. Fair prices, and no tricks!! Fast and beyond efficient. They treat every car like it's worth a million dollars. You can walk away and know you and your car is in the best hands. If I could give this place 10 stars I would. More...

Reviewed on Facebook

29 September 2020

Tech came out and fixed my ice machine. They came out the day I called and told me what was wrong. The part was ordered and it was fixed within one day. I highly recommend Atlas. Thanks ASG! More...

Reviewed on Facebook

29 September 2020

We had a perfect experience with AllState Service Group! They were prompt, informative, and extremely helpful. We will definitely be using this company for all of our future needs.

Reviewed on Facebook

28 September 2020

I haven't actually ever had to use them. But I did inquire about their service and they are very pleasant people and reasonable price.

Reviewed on Facebook

27 September 2020

Exceptional service!! The guys here are so so professional and very helpful! They do not take advanta like other places do. Will continue to come here.

Reviewed on Facebook

25 September 2020

The guys were friendly, knowledgeable, fast and efficient. They not only gave me an accurate diagnosis but a very fair quote to replace my unit, came out quickly and were in and out, completely cleaned up in a VERY reasonable amount of time! Highly recommend!

Reviewed on Facebook

24 September 2020

This company took such great care of us. They did the plumbing on our new house and we couldn't be more thrilled. Wonderful job all around. Happy to recommend them.

Reviewed on Facebook

24 September 2020

Allstate Service Group sent out Roberto, and he was amazing! The entire service from start to finish was easy, smooth, and affordable. I contacted Allstate through yelp for an estimate by providing photos, and some basic information. The owner responded promptly, and had their office call to set up an appointment. The lady who set up my appointment was very kind, and made scheduling easy. They even send you a confirmation text of your appointment, and another text before they dispatch to remind me they are on the way. I can't praise them enough for a job well done. ALLSTATE is the best handyman service team in Las Vegas. Look no further, and message them for any of your project needs. Ask for Roberto, he is awesome! More...

Reviewed on Yelp

23 September 2020

Good quality HVAC repair service. I heard a lot of good things about this company so I decided to call them and use their services. They did not disappoint me and the proved to me that all the good comments from their previous customers are all true. Great company. More...

Reviewed on Facebook