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All Furniture Services

West Brighton, New York

(62)
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Reviews (62)

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5/5

62 customer reviews

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20 August 2019

n/a

Reviewed on HomeAdvisor

15 August 2019

I left a message and they called me back right away.  They came on time for scheduled pick up and drop off.  Chairs were perfectly repaired and price was exactly as quoted.  I was very happy.

Reviewed on Yelp

26 June 2019

I reached out to All Furniture Service to fix my grandmother's 72 year old hope chest. It had seen better days and was rather battered. I will let the before and after photos speak for themselves. Their work is impeccable! The piece was finished within the promise timeline. In home estimate, pick up and drop off all reasonably priced. More...

Reviewed on Yelp

25 May 2019

I bought an awesome Vincenzo leather sectional a couple months ago only to find out that it was not going to fit into my new apartment in Philadelphia. After moving from Manhattan, I heard about the "couch doctor" so I frantically called the evening of move-in and he quoted me at $800-$1200. I decided to pass on that and continued searching for other reputable companies.I came across All Furniture Services and read some reviews. There were a lot of good, and a lot of bad, so I was skeptical, but at this point, my boyfriend and I are just wanted our damn sectional. So I scheduled the appointment and was not able to get one for another week or two, which was disappointing, but a good sign that they were in demand.The day arrives and I was told my time slot was 12-3. I figured this meant that they would show up at 12, but it was actually a time slot like Verizon or Comcast give you. I was on the phone a lot with the office and was told different things from different people, it was a little disorganized, but whatever, things happen. They ended up showing up at 4:30 and got right to work taking apart the couch in front of me. I was very impressed with their skill and confidence. An hour and a half later I was sitting on my beautiful leather sectional. The reason I am giving 4 stars is because the whole office mix-up and because they were late. Kelvin and Rodolto did an awesome job. I will definitely be utilizing them in 3 years when I have to move again. But all-in-all, very pleased with the services they provided. The total was $575, which was not a bad price at all. Thanks again, Kelvin and Rodolto!! More...

Reviewed on Yelp

19 March 2019

Exceptional service. Have used them twice and recommend to anyone needing a furniture repair. They are great guys, show up on time, and work with you to find the best solution.

Reviewed on Yelp

27 January 2019

We had a wonderful experience with All Furniture Services, and I wouldn't hesitate to recommend the company to anyone in need of reupholstery services. We had a small hole burned into the side arm of a brand new couch during a renovation mishap. I called All Furniture Services and they came out to assess the damage and recommend a fix. During the months that I was waiting for replacement fabric to be delivered (ordered through the store where the couch was purchased & shipped from Italy), All Furniture stayed in touch and was very communicative. When the fabric finally came, Dave came out and removed ALL of the fabric from the couch (so that it could be pieced back together professionally, rather than patched). By doing this (removing just the fabric), we saved time and money because the couch did not need to be removed from our apartment. He came back 2 days later (on a Saturday!) and put everything back together. The result - a couch that looks better than before and no sign of damage or alteration. Bonus - Dave was on time to every appointment, was a pleasure to spend time with and is passionate about his work. I highly recommend this company and look forward to working with them again. More...

Reviewed on Yelp

26 January 2019

Very happy with their service: good communication before the appointment, prompt arrival on the day, quick and quiet on-site repair of two couches. Would not hesitate to call them again. More...

Reviewed on Yelp

24 January 2019

I used the above furniture restoration company for the restoration of an oak bookshelf and oak bureau, that had been damaged in transit.  This company immediately dispatched a technician to my home address, who provided a prompt pricing for the work.  Due to the restoration being reasonably minor, the technician could complete the work at my home address at a date and time that I suggested.  The restoration is now complete and, my goodness, what a great job.  Both items appear as though there was no damage to begin with.  The technician was efficient, polite and helpful.  Pricing was reasonable.  Definitely recommend this organization, and I would use them in the future. More...

Reviewed on Yelp

1 November 2018

I have a very expensive leather sofa that needed the seat cushions refurbished. Instead of buying a new sofa, All Furniture Services was able to just reupholster the cushions and match them to the rest of the sofa. Their technician came and assessed the situation for a $50 fee and took the cushions with him. The next day, I received a call to inform me of a couple of options for restoring them and how to save 20% on the leather I needed. Within 10 days, I received a call saying my cushions were repaired and scheduled a delivery.  They are beautifully restored and I saved thousands of dollars by not having to buy a new sofa. I am so impressed with this company and their professionalism. Both the technician and anyone I have spoken to on the phone were extremely helpful and polite. I couldn't be happier with my experience with All Furniture Services and will recommend them to anyone in need of furniture repair. More...

Reviewed on Yelp

13 October 2018

I am the Facilities Director for an iconic restaurant group in NYC and must say that AFS has yet to let me down. They are very good. Their technicians are very knowledgable. Follow up service for billing is clear and concise. No pressure; just quality work. We hire them to do reupholstering, chair leg repair, etc. We will be hiring them for wood repair and leather panel repair as well. The one thing I would think would help a large enterprise account like ours (especially as we grow) is a dedicated account manager to better manage, schedule and communicate inquires about possible work order requests we have. More...

Reviewed on Yelp

11 August 2018

True artisans. Fast service. Prompt arrival time. And beautiful work! I had purchased an antique bar cabinet. Stupidly had it shipped by FedEx who destroyed it. Called All Furniture and within a week, they had a lovely gentleman named Alex out at my apartment for a quote. He fixed the piece on the spot--down to repairing inlay. What an artisan! This man deserves a raise. I'd give 10 stars if I could. Rarely do I meet such nice people + with such stellar service. And now, I won't go anywhere else for furniture repairs. I am sold! A++++ More...

Reviewed on Yelp

4 August 2018

My wife and I were so pleased.  We originally tried one of their competitors but their slow response time, wish-washy scheduling ("work could take 2-4 weeks". Wtf?!) crazy prices and air of "we're doing you a favor by considering working for you" attitude led me to All Furniture Services.They promptly responded to our inquiry (to have cushions on our leather furniture re-stuffed), gave an accurate estimate and were able to get us a convenient, in-home appointment within a week.The gentleman came right on time, explained our options and the cost, and did the work in under an hour.  He explained that the new stuffing might look a little "puffy" but would flatten a bit in the next few weeks as we sat on it.The work was done so much quicker, with so much less hassle and at a MUCH better price than their competitor.  We are so pleased and won't hesitate to recommend them. More...

Reviewed on Yelp

28 June 2018

All Furniture Services repaired my sofa after being repaired by another subpar agency.  I was just looking to keep my sofa set just a little while longer until we could afford to get a new set.  Well I'm happy to say it's  more than a year later and their repairs have held in good stead.  Their prices were reasonable.  I definitely won't hesitate to use their service again! More...

Reviewed on Yelp

26 June 2018

Great service, quick reply to my email, scheduled and send techs within 2 days. Tech came on time fully prepared restored antique credenza frame, touched up damages wear and tear, adjusted hinges and made piece look wonderful. Fair efficient - simply amazing - thank you. Will use and recommend, in fact planing to reupholster a chair next week and hope will be same great result More...

Reviewed on Google Maps

16 June 2018

My roommate had burnt a hole in my leather couch, and AFS came by exactly when they said they would to repair it. My roommate decided it was the perfect time for her to pick a screaming fight with me, refusing to pay for the repair up front, in front of the repairperson. He was so patient and understanding and kind, and I really appreciated how professionally he handled that embarrassing situation. The repair looks great, and the roommate is moving out. Would definitely recommend AFS. More...

Reviewed on Yelp

7 June 2018

They were able to upholster 6 chairs, same day, at my house! Wonderful service - convenient, fairly priced and excellent quality of work. Highly recommend!

Reviewed on Yelp

11 May 2018

The gentlemen did a fine job assessing the problem with our wall shelving & made it right. Very pleased with the overall & will be using them in the future for some restoration tasks. Many thanks! More...

Reviewed on Yelp

4 April 2018

I cannot say enough about how amazing this company is.Not only did they fix my leather chair, they came back twice to do another repair on it - with no charge. Then, when I decided I did not want the extra foam in the chair, they once again returned to take it out. Again, no charge and amazing follow up and customer service. They chased me to follow up!!They are rare today. More...

Reviewed on Yelp

18 February 2018

I could not be more pleased with Mikayel and his team at All Furniture Services!!! Our friend's dog chewed up the base of our brand new sofa and All Furniture Services seamlessly repaired our couch. Our couch looks as good as new and aside from their professionalism and courtesy, their pricing was incredibly fair and reasonable. I cannot recommend their services more highly and can vouch for their quality repair and wonderful service! More...

Reviewed on Yelp

15 November 2017

On time and repaired the furniture as asked. It was a simple repair within the quoted range but the total cost was far too high for the work and time spent. With that said, I had the ability to say no to the original quote, but they were available and I wanted to get it done, so they got the job. 5 start service/3 star on pricing = 4 total stars More...

Reviewed on Yelp

25 October 2017

I own a dental practice and have some older dental chairs which I love and couldn't let it go. One of my patients recommended me to use this company. The service was great from start to finish, friendly customer service, reasonable prices, on time delivery and great quality. Not only I still can use the chairs I love, it saved me thousands of dollars, which I would have to spend if it wasn't for them. Highly recommend More...

Reviewed on Yelp

2 October 2017

When I called All Furniture , I expected a bit of a wait but was pleasantly surprised when they were able to come out a few days later.

Reviewed on HomeAdvisor

5 September 2017

I contacted All Furniture for a quote on repairing a family heirloom antique couch. The problem was that the bottom of the couch was completly shot, it needed a complete rebuild. 3 staff members arrived on time within my allocated time slot, talked through the options for repair and were able to take the couch to repair that day. I knew this wasnt an easy repair so was prepared buy the inital quote being on the higher end. So far i am happy with the initial service, im yet to see the repaired couch but will update when its delivered home. More...

Reviewed on Yelp

17 August 2017

I have a very expensive coffee table that has metal legs that were beginning to rust from exposure to the salt air.  I found All Furniture on the internet.  The tech came, inspected the damage, took the legs with him for a $50 fee.In about 4 days I received a call to let me know the job was finished.  When could we schedule to have them delivered? And...in case I didn't get to the phone, a detailed text message was left. This company handled the job with the utmost professionalism. I am so impressed. The total cost was $290 including the $50. Well worth it. I cannot recommend them enough!  Great job. More...

Reviewed on Yelp

13 August 2017

I submitted a request for service on their website.  I got a call the next day.  They were able to schedule a tech for the following day.  He showed up within the service window.  He quickly and effectively repaired the damaged item.  He was friendly, efficient and extremely competent.  I was charged what I thought was a fair price price for resolving the issue.  I would't hesitate to use All Furniture Services again.  Highly recommended. More...

Reviewed on Yelp

8 April 2017

These guys are absolute magicians. I had a leather couch in storage that came back with a massive dent in it. All Furniture services sent a great technician, Akro, out, who repaired it and made it look as good as new. The price was fair and the customer service with assessing the cost and sending someone out was really great.Many thanks! More...

Reviewed on Yelp

23 March 2017

Really good service, very profissional and efficient! I recommend and I will call them again if I ever need.

Reviewed on Yelp

15 March 2017

It starts with a professional, friendly, knowledgeable person who answers the phone & offers a quick appointment. Then the repairman is on time (and this is New York City so no small feat). I have an antique table that has 6 leaves but the mechanism to open & close it has never worked smoothly. Finally it got stuck so I couldn't use it without the last of the leaves. My husband asked the repairman if we needed to replace the mechanism (an expensive proposition) but he said no and proceeded to fix it so it opens smoothly and easily. Then I asked him to fix my lacquer buffet where paint had chipped off. You'd never know there was a problem. I can't recommend this company highly enough. More...

Reviewed on Yelp

13 March 2017

These guys are truly amazing.  I've had a sofa that I love for 10 years.  Unfortunately my dog destroyed it when he was a puppy.  After much deliberation about buying a new couch or restoring this one, I decided on the later which great apprehension.  I'm lucky I choose AFS as they are the epitome of professionalism.  Timely and very fair when it comes to pricing.  I would recommend them to anyone and will be trying out their other services.  Their technicians, bookers and manger Mikayel are more then friendly and will set expectations correctly and beat them.  Can't say more then they are awesome.  Try them out and save that old couch of yours! More...

Reviewed on Yelp

17 January 2017

I have 6+year old white leather sofa. Rather than getting a new sofa (bc I have a 2 year old baby) I decided to give it a try to this place. I'm happy with the result and the price was reasonable! Arko was very friendly he cleaned the sofa and re-dyed some parts of it. :) More...

Reviewed on Yelp

28 December 2016

I have a murphybed that needed repair/maintenance and this company was recommended to me by a friend who used them for hers.  Customer service was helpful and polite and both appointments (initial consultation and subsequent repair visit) were on time and the technician, Alex was knowledgeable and polite.  The cost was exactly what they told me it would be and now my murphybed is in perfect working order!  I would not hesitate to use them again or recommend them to anyone else.  I got a quality job and didn't feel ripped off! More...

Reviewed on Yelp

2 November 2016

2nd time I have used their service and they provided exemplary work yet again! Hayk showed up exactly on time, listened to our concerns and addressed them in a timely matter. He even noticed that we have a newborn and double checked with us that it was okay to use his drill (so it didnt wake her). Great solid company that hires competent workers! Thanks again guys! More...

Reviewed on Yelp

9 October 2016

When Wayne Moving & Storage Company located in NJ was moving my belongings, they terribly damaged almost all my wooden furniture. Water damage and other structural damage happened even though I was approximately charged $660 for storage costs each month for 7 months apart from moving costs.This moving company hired All Furniture Services to inspect my damages. Mr. Aslanyan, the owner of All Furniture Services, promptly scheduled my appointment due to my difficult situation even though they were all booked. He sent a very kind and professional furniture techician named, Carlos Reyes, as an inspector to determine my damages. I believe the furniture technician did a very thorough and honest job reporting my damages. Unfortunately, I could not see the furniture inspection report that was held because I was not the one who hired All Furniture Services directly. If the moving company agreed, Mr. Aslanyan was ready to show the report, but ethically he couldn't show it. The moving company rejected to show me the report because they did not want me to see evidence. Based on my conversation with the furniture technician and pictures, I do believe All Furniture Services did a very good job; however, the outcome for me was terrible.Even though my damages were evident by pictures taken by All Furniture Services, Wayne Moving and Storage Company claimed that all my damages to my wooden furniture were preexisting and rejected to compensate my damages. All Furniture services is a great company; however, the moving company who damaged my wooden furniture found a way to shadow their dishonesty despite evidence provided by All Furniture Company. I give five stars to All Furniture Services, and recommend this company due to their honest and straightforward report, but I want everyone to be aware that their services could indeed be used by some dishonest moving companies like Wayne Moving & Storage NJ to deceive people. More...

Reviewed on Yelp

13 September 2016

On time, worked hard and clearly knows furniture.  Fixed a family heirloom desk that had been seriously damaged by an international move and storage in excess humidity.  All for just $225.  Thank you!

Reviewed on Yelp

6 September 2016

I had a slat in the frame that broke on a custom made bed. I asked for a quote and the owner, Mikayel got back to me right away on email with general guidelines on their costs. I called and spoke to the receptionist at the office who was polite and efficient and arranged an appointment for the technician to come right after the Labor Day break. The tech, Valod, was quick, knowledgeable and did a great repair. I highly recommend them and would definitely work with them again. More...

Reviewed on Yelp

18 July 2016

"All Furniture was recommended to me by a moving company and with good reason. When I needed a chair repaired after my move, All Furniture sent the equivalent of an "old world" furniture master to my house. The work was so excellent I asked them to work on three other important and expensive items.  The work was / is careful and precise.I have had several conversations with the Owner/Manager as well and am always received with courtesy and professionalism.I highly recommend this company." More...

Reviewed on Yelp

20 June 2016

Great service. Usually when I leave a voicemail, I get a call back within the hour and their scheduled times are pretty good. You can usually get someone in within a few days and when they do give their arrival window, they do stick to it and usually arrive at the earlier end of the range. The gentleman who came to repair was very nice, explained everything, took photos, asked me if the pricing was okay - he was very nice and thorough. We also shared a few laughs which was nice. Overall it was a great experience and far cheaper than replacing the couch! Would definitely call them back again! More...

Reviewed on Yelp

24 May 2016

The men who donate repair work are Fabulous.   Their work is outstanding.

Reviewed on Yelp

14 April 2016

My technician, Hayk, is a restoration genius!  I was locked out of my bookcase when the key broke, with half stuck in the lock.  I stupidly tried to unlock it by using crazy glue on a chopstick, and then that too broke off and caused it to jam further.Because the metal plate was nailed on, it could only be removed by prying it up.  Hayk removed the plate, the lock, and the matching plate on the opposite door.  He replaced the lock, and he had to fabricate matching plates and then repair the wood.  He also repaired a scratch on the wood that had been there forever.  Here's a photo of the finished lock.  Click on the photo to see the picture.  You can clearly see the scratch on the left that Hayk repaired.  I highly recommend AFS and Hayk. More...

Reviewed on Yelp

27 November 2015

Could not have been happier with their service. I'd definitely recommend them.Our technician, Gagi, was on time and so prompt and courteous. He was able to come in and immediately assess the problem. We have a leather sofa sleeper that is quite nice, but was poorly made. The sofa sank in the middle because the sleeper itself was installed too low inside the couch. He was able to restructure the couch and install it higher up, so our sofa no longer sags, and looks and feels much sturdier. The entire repair was done in about half an hour.We were at our wits end with this couch and about to get rid of it and spend about $1,500 on a new one. Instead, we were able to pay about $225 and keep our couch for longer. Thumbs up for service, cost and end result. More...

Reviewed on Yelp

4 November 2015

Great service. The technician "Valod" showed up on time within the two hour time frame which i was happy about. He took his shoes off before he entered which i was actually very happy about. He introduced himself and asked what our issues were. He was very kind and listened to all our concerns. We purchased a sofa through Costco "Abbyson living" sofa. It was great but some of the threading was starting to come up. Since costco has a great policy they sent out these guys right away.Valod did a wonderful job addressing my issues and fixed the sofa. I am so happy with this service and will keep them for years to come. Whenever i have a furniture issue i know who to call.Thanks All furniture services you've got a life long customer here. More...

Reviewed on Yelp

21 October 2015

I came into this whole process very skeptical, but left beyond satisfied. From the start, customer service was excellent; quick email response time and very clear about cost, timing and the overall process . The actual couch deconstruction and reconstruction took about two hours, and was done by a very knowledgeable, skilled and friendly technician. I had a great experience so I absolutely recommend their services, More...

Reviewed on Yelp

17 October 2015

This company is amazing! The men who come to your home are polite, friendly, quick working, and leave everything perfectly back in its place. They repaired my Barcelona chairs in such perfect condition that no one would ever know that work was done on them. The people in the office who call to schedule and confirm appointments couldn't be nicer. I cannot recommend this company enough - best find ever! More...

Reviewed on Yelp

20 May 2015

Very happy with the results. I contacted this company based on all the reviews hoping to save a leather sofa.  The did a great job reupholstering the sofa and the technician they sent was very professional, polite and on time. They quoted one price and stuck with it and they were able to complete to order 5 days sooner than expected. Would definitely use their services again. More...

Reviewed on Yelp

27 April 2015

After reading all of the reviews I was a little skeptical on calling this service.   However seeing how few New York companies actually specialize in this type of work I gave them a shot.  I'm glad I did.   I have a leather sofa and two club that I purchased about ten years ago in which the leather is very good to excellent condition.   The frames of the sofa?  Not so much.  After ten years of get togethers and impromptu sleepovers my sofa was sagging and  couldn't tell what my chairs were doing.  In walks All Furniture Services.  I called and told them what I thought the problem was,  they asked me to send a few pics of my furniture.  I did, they replied back with a comprehensive explanation of what the issues might be and recommended an in home service call.   They explained that the service call has a small labor charge, no matter if I decline repair.  I said understood, come anyway.  I'm glad they did.    The service tech was SO KNOWLEDGEABLE about the furniture, when clearly I wasn't.   Do not fool yourself into believing you know what and how to fix your furniture issue, especially when the furniture is sagging.  He opened up my sofa, repaired the frame, didn't charge a dime more than what was quoted, was in and out in less than two hours and now my sofa looks and FEELS great.  Like brand new.  For less than half the cost of a new sofa, I have my old one that fits perfectly in my apartment and my decor.    I understand from my research that they also repair furniture that is in worst condition that mine.  For that alone you should give them a shot.  Think about all the time you'll save shopping for new furniture, having it delivered, getting rid of the old furniture....in New York City.   Totally worth the service cost.  And highly recommended. More...

Reviewed on Yelp

3 November 2014

After seeing my negative review on Yelp, I was contacted by the owner/manager, Mykael.  He apologized profusely and really pushed for a second chance to meet my needs.  I gave him a date that worked for me along with a 3 hour time window--3 days away (and probably not an easy feat for them).  He said 'no problem', waived my service fee of $50, gave me another service credit of $50 for a future use, and thanked me for the second chance.  I was called 20 minutes prior to arrival to reconfirm my appointment.  The rep that showed up was very nice and thorough.  He made sure I knew what the price was up front and did a great job in execution.  I'm very happy that I gave this company another shot.  I will continue to use them in the future for my furniture repair needs. More...

Reviewed on Yelp

24 September 2014

Let me just say, it is so rare that i will write a review, but the work and service from All Furniture has compelled me! I have a large antique sofa (9+ feet)--wide rolled arms, detailed mahogany frame, it's quite special. It's been in the family for years (was my grandmother's!), and i inherited it about 6 years ago. Had it reupholstered at that time, but one too many moves later has made it very unstable all around; plus one of the rolled arms was pulling away from the frame to the point where some of the fabric had loosened from the front of the frame. The thought of having a repair company take this sofa back to their shop has just given me pause for a year already. Finally, a Google search led me to All Furniture Services; the reviews on Yelp sounded promising, and the fact that a repair person does the work onsite was fantastic news! I called for an appointment and 4 days later, I have a newly bolstered sofa!! Scott, the repair person, was excellent: arrived right on time (had called to give me an ETA), assessed the situation, discussed the options, quoted me the price and in just over an hour, was done. Excellent job, the cost seemed appropriate and reasonable, and the sofa looks and feels lovely again. I am THRILLED!!! More...

Reviewed on Yelp

2 September 2014

All Furniture Services delightfully exceeded our expectations. We had shipped a beautiful Chippendale secretary desk all the way across the country and it arrived with some scuffing and a small area where the finish had rubbed off on the back of the piece. After doing some research we contacted All Furniture Services and scheduled an appointment with our client to inspect the damage and quote us for the repair work. AFS then scheduled a second appointment to perform the work. Even though it was a holiday they accommodated our client's request for the work to be done on Labor Day. What service! They brought two techs and completed the work by midday to the client's absolute delight. Our client's happy so we're happy and we would certainly use AFS's services again. More...

Reviewed on Yelp

31 July 2014

The computer drawer on my Crate n Barrel desk fell out. AFS did a great job of repairing it. I gave them four stars because it took a while to order the part. Ruben is excellent at his job. I would recommend AFS over C n B's technician, who arrived early when I was not home and would not return when I called to ask where he was. More...

Reviewed on Yelp

27 June 2014

These guys really seem to know what they are doing, and I was very glad I hired them  to repair the collapsed seat and frame of my sectional couch from ABC Home. The repair guy, who had been working with the company for 6 years, arrived EARLY and got right down to business. He quoted me $200 for the repair, and that's exactly what I paid, though the repair was more complicated and time consuming than I think he initially predicted (an hour and half). He brought all his own tools and materials, and was very professional. Given that I had called and schedule for same day service, I was 100% pleased with the work and the price.The couch looks like new - perhaps even springier than when I bought it.Only complaint was that initially when I submitted an inquiry online for service I never received a response from the company. When I called the company they had no record of the inquiry, but they did work with me over the phone to schedule service. More...

Reviewed on Yelp