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About

The Neill Group are licensed private investigators, process servers (legal document servers), surveillance experts, repossession agents and risk management consultants.

Protective Services operates a Wellington based GuardHire division with professionally trained and highly-experienced security officers along with crowd controllers, event security teams, personal protection officers (bodyguards) and security consultants, we source our people from the military, law enforcement and intelligence sectors.

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K
14 October 2020

Quick and Professional. Great work!

Thank you Kelly, we appreciate the opportunity to work with you at the event.

Q&A

Taking responsibility for the safety and security of others. Our team of security professionals are committed to providing the highest level of security and protection to every client regardless of size or stature.

I identified an opportunity to introduce a professional security guard company with the very best security professionals.

We have over 30 years of experience! We are government licensed and approved by the New Zealand Police. We are highly skilled, professionally trained and service-centric. We deliver the best guard service in Wellington!

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Services

Events & Functions Security Protective Services has provided security at an eclectic range of public events and private functions. We can assist with access control, traffic management, asset protection, and if alcohol is available, responsibility for alcohol monitoring and compliance. We provide crowd controllers and event security teams to provide: Crowd Control Asset Protection Barrier Protection Corporate Security VIP Personal Protection Incident Response Teams Liquor Licence Enforcement Officers

Protective Services is a Wellington based licensed security provider with decades of experience. Our skilled and trained security professionals are sourced from the military, security and law enforcement sectors. Protective Services is a reliable source for trained security guards, crowd controllers, protection officers, event security personnel and hospitality security teams. Our recruitment process ensures that only the best are engaged with our organisation and deployed to yours. Protective Services provides clients with a range of security, personal protection and risk management solutions, including: Door Staff Event Security Static Security Mobile Patrols Venue Security Loss Prevention Alarm Response Asset Prevention Crowd Controlling Close Personal Protection Security Risk Management We can do everything from managing access, patrolling, surveillance and bedding down. We can also act as a concierge service and custodian of your assets and infrastructure. Protective Services offers professional security guards who are trained in service delivery. We strive to provide our clients with full confidence in the men and women charged with protecting their staff and their assets. Protective Services takes pride in the quality of the security professionals that constitute our guarding service. From corporate offices and industrial sites to embassies and car dealerships, we provide seamless security across every private, commercial and governmental sector. Our guard and security services across the Wellington region, include, but are not limited to: Static Guards Mobile Guards Security Escorts Asset Protection Custodial Services Concierge Services Retail & Commercial Security Business & Commercial Security Grasping the unique security requirements of business and commercial security gives Protective Services a distinct edge over our competition. From concierge to the control room, we know the importance of having a totally integrated security team to protect your assets, people and infrastructure. Guardhouse Security Be it visitors, contractors or employees, Protective Services understands the importance of effective gatehouse security. Our gatehouse security team adapts efficiently to any site operating procedures, ensuring the flow of access on to your site is controlled, and entry-exit procedures are enforced. Venue & Hospitality Security Protective Services is at the forefront of delivering new and improved services within the area of bar, venue and security to the hospitality industry. With a greater emphasis on vigilance and communication, our licensed crowd controllers have the ability to negotiate with members of the public across a wide variety of situations. Retail Security We understand the importance of the retail sector and the role that security plays in ensuring the safety of the millions who visit them each year. With the growing population and expanding retail environment, it’s more vital than ever that establishments provide a safe shopping experience. Our security professionals are not only trained in risk management and first aid procedures, but can also fill customer service roles to enhance shopper satisfaction whilst visiting the your store. Home - Allied Security Events & Functions Security Protective Services has provided security at an eclectic range of public events and private functions. We can assist with access control, traffic management, asset protection, and if alcohol is available, responsibility for alcohol monitoring and compliance. We provide crowd controllers and event security teams to provide: Crowd Control Asset Protection Barrier Protection Corporate Security VIP Personal Protection Incident Response Teams Liquor Licence Enforcement Officers Security Escorts We escort private, corporate and government clients whilst travelling to any destination within New Zealand or internationally. On arrival, we will liaise with local authorities and law enforcement agencies to assist in providing safety and protection for our clients. ROYAL GRAND CONCIERGE - Security Services Concierge – Corporate Security Concierge, or front of house services, require exceptional, carefully vetted and trained licensed security officers who demonstrate outstanding communication skills, immaculate presentation, attention to detail, impeccable service skills, and professionalism. With the security concierge being the first point of reference for your clients and staff, Protective Services engages only the best security trained customer service specialists for this important front line role. Mobile Patrols & Alarm Response To meet demands from the business and commercial sector a professional security mobile patrol and alarm response service, we now have an additional guard service to add to our arsenal. When you have a situation, you need an increased visible presence at your property to deter criminal activity or potential anti-social problems. In addition to an alarm response service, we can provide temporary or permanent security patrols to provide a additional layer of protection to your home or business premises, our patrol service can be utilised for the following: 24/7 private or commercial property checks Mail collection when you are away from home Escorting your staff or contractors to their vehicles after hours External property checks for potential trespassers or safety issues First response to personal medical alarms, home panic or intruder alarms Property lock-up and unlock for your staff or contractors working after hours Welfare checks on staff or contractors working alone at your business or organisation Patrols of your car parking areas or any possible areas that could be assessed by the public and become a magnet for security issues Secure Transportation We have unlimited access to luxury motor vehicles for the transportation of clients on request. Our security trained drivers have proven advanced driving skills and are certified as executive drivers following completion of specialised driving courses facilitated by former members of the New Zealand Police Diplomatic Protection Service (DPS). VIP Transport - Security Trained Drivers - Protective Services - New Zealand Role of a Security Guard A security guard (also commonly known as a security officer, protection officer or mobile patrol officer) is a security professional employed by the private, commercial or government sectors to guard and protect assets, people, equipment, information and infrastructure from fire, theft, hazards, unsafe staff practices or criminal type activity. In New Zealand, security guards are required to hold a certificate of approval or licence issued by the Ministry of Justice in New Zealand (Private Security Personnel Licensing Authority) as a crowd controller, personal security guard, property security guard or any other category of security depending on the activities carried out by the security guard. Security Guards can either be overt or covert. Generally static guards or mobile security officers maintain a high-visible presence to deter trespassing, criminal offending and inappropriate behaviour by patrolling on foot, mobile in a security vehicle or by using electronic monitoring systems for signs of fire, theft or intentional damage. A Security Guard in any capacity will take appropriate action to minimise and manage any risk to their client or clients business premises, including: surveillance (static or mobile), escorting trespassers, apprehending offenders and reporting any incidents of hazards or criminal activity to the police, emergency services or appropriate authorities.

Dion Neill commenced his personal protection services by providing security in South Africa for a touring New Zealand sports team. Dion also managed the security for international celebrity chef, Jamie Oliver and Bardot from the Australian television series, Pop Stars. Dion provided security services to film director, Sir Peter Jackson at the Olympic Torch Relay in Wellington and international champion skateboarder, Tony Hawk. Dion has also been the security driver for Sir Elton John and the New Zealand tour of Eminem. Dion was a senior member of the security team for the Lord of the Rings Trilogy world premiere, he also managed a high-profile corporate event at the Hobbit movie premiere in Wellington. Dion contracted to Red Badge as a security manager for a number of years, he personally managed the venue security for Sting (The Police) and a number of other well known bands and music artists. Protective Services has been delivering security solutions and security guard services in New Zealand for over three decades. The difference between a standard industry security guard company and Protective Services is the skill set, operational experience and high-caliber of the security professionals that we recruit. Whether your security requirement are within New Zealand or internationally, Protective Services can provide you with a level of security and protection delivered by former members of the New Zealand Police Diplomatic Protection Squad (DPS) and specialist members of the Armed Forces, including the Special Air Services (SAS). There are numerous incidents where celebrity fans have caused injury or embarrassment whilst attempting to gain their attention. Our trained and highly skilled security professionals and protection officers specialise in the close personal protection of VIPs, diplomats, entertainers, corporate executives, film talent, music artists and visiting international celebrities. The dynamic nature of the threat environment or risk to security demands an intelligent and professional approach before developing and implementing a bespoke security solution. Protective Services are experts at providing both reactive and proactive security and risk management services that are fit for purpose anywhere in New Zealand. Our team of security professionals, personal protection officers and risk management specialists are skilled and highly-trained to manage any risk associated with the threat of abduction, kidnapping, physical assault or predatory type behaviour by an individual, group or organisation. Personal Protection Corporate executives and high profile public figures are increasingly at risk from individuals and groups seeking to harass, injure or extort money for some perceived injustice or to promote their cause. Our security professionals provide a level of protection beyond the capability of a security guard. ROYAL GRAND CONCIERGE - Security Services Executive Protection In today’s society, corporate executives and high profile individuals face mounting threats of extortion, retaliation, public embarrassment and kidnapping. Executive protection is a specialised field of security commonly referred to as executive care. This addresses the management of risks those individuals and their family’s face. Our executive protection services are structured to mitigate the ever-changing personal risks facing our clients due to their wealth, occupation, status, travel destinations, and other contributing factors. Our comprehensive executive protection services are designed to provide our clients privacy and peace of mind so they can focus on what’s most important. Providing Executive Protection – The Professional Approach Safety & Productivity We keep our clients safe so they can be productive, providing Return on Investment. Scalability We provide customised security solutions that can be scaled quickly as your situations evolve. Whether you need a single trained security guard or a fully embedded team of protection officers, we provide only the best. We provide comprehensive flexible security solutions and guarding services to meet your needs. World-Wide Coverage With our strategic network of nationwide and international security providers, we are able to provide coverage where ever your business takes you. Intelligence Driven We use intelligence to identify and mitigate business and personal risk more efficiently. Efficient security is more cost effective and provides greater return on investment. Security Escorts We escort private, corporate and international business clients whilst travelling to any destination in New Zealand or abroad. On arrival, we will liaise with local authorities and law enforcement agencies to assist in providing maximum support for the client’s safety and protection. If you require a trained and specialised personal guard, we can help. Secure Transportation We have unlimited access to luxury motor vehicles for the transportation of clients on request. Our security drivers have proven emergency driving skills and have completed specialist driving courses to ensure a client’s safety at all times. Guardian Protection Programme Protective Services provides a rapid response to manage any risk associated with the threat of abduction, kidnapping, physical assault or predatory type behaviour. The Guardian Protection Programme has proven to be increasingly popular to overseas delegations, international students and international visitors from all over the world.

Our licensed security consultants and private investigators deliver a range of private investigation and security risk management solutions. Protective Services are Wellington and nationwide risk management specialists to the private, corporate and governmental sectors. Protective Services will review your current business or organisations security arrangements. We provide independent security consulting and risk management services in Wellington and throughout New Zealand. Your business or organisation is vulnerable to a variety of risk, including, but not limited to theft, fraud, threats of violence or suspected corruption, our security consultants will conduct risk assessments of your brand, assets, people and infrastructure. Our security consultants refer to the Australia New Zealand Risk Management Standard (AS/NZ ISO 31000:2009) and ensure that suggested solutions are inline with this rating. We have the tools to create a bespoke solution to mitigate and manage risk to you and your business. Our established network with security providers ensures we provide the correct products or services that are fit for purpose. We can also assist you with the New Zealand Protective Security Requirements, a framework for protecting assets, people and infrastructure. Threat & Vulnerability Assessments Active threats, workplace stability, hazardous material spills, and even severe weather events are just some of the issues crowding today’s headlines. While some are preventable, some are not. However, identifying the vulnerabilities that may affect a facility, then taking necessary steps to mitigate them, can provide your employees or contractors with a safe, secure, and productive environment. We provide security and vulnerability assessments to help organizations evaluate preventive measures already in place and provide recommendations for enhancing them with improvements at both the facility and organisational levels. Our assessments are personally developed to address your unique concerns and needs. They are designed to help your organisation be proactive, not reactive, in improving the overall safety and security of your facilities and employees, all while maintaining regard to your organisation’s specific sensitivities. Our assessment findings are designed to be used as risk-management and strategic planning tools to help you determine the most appropriate actions and resources needed. They are never a criticism of an organisation’s competency or credibility and reflect not only areas for continued planning and improvement, but positive safety and security measures already in place. Emergency Response Planning -Are you Ready? Emergency Planning Emergency plans provide your staff with the information needed to effectively respond when. not if, an incident occurs. The ability to assess a situation, and make immediate decisions, is crucial to quickly mitigate any emergency. Understanding the concepts behind the response can alleviate the stress that clouds judgment and causes the inability to respond. Organisation-wide operations plans establish a consistent approach, throughout your company, to ensure all your employees and locations follow consistent guidelines and policies that meet your overall intent. They are then supplemented by facility-specific response plans, customised by location, that provides staff with key emergency information, such as procedures and protocols, contact information, maps and floor plans, when they need it most. Developing emergency plans not only creates the opportunity to provide guidance and direction to your staff, but it can also reveal potential deficiencies in resources and training that can be remedied before an emergency occurs. Overall, emergency planning promotes a confident, proactive stance to preparedness that will positively affect your organisation’s overall environment. Not having emergency plans in place can not only lead to an ineffective, chaotic response that results in unnecessary injuries, loss of resources, or worse, it can lead to legal issues for not preparing your organisation. Either of which can severely impact your organisation. The Neill Group (TNG) is a Wellington based agency providing legal document serving (process serving), private investigations and professional field services in the greater Wellington region and throughout New Zealand. Private Investigations Internal investigations must be handled confidentially and objectively as the accused employee’s future is at stake. A large number of our licensed private investigators are former police detectives with extensive experience in both civil and criminal investigations. TNG’s internal investigation service effectively provides the information necessary to move forward either to handle the situation internally or to refer to the police. Our experts help expose integrity concerns at any level, enabling you to take decisive action as soon as possible. The Neill Group Private investigation services are carried out by The Neill Group (TNG). When you are searching for evidence or intelligence, there’s no substitute for experienced Private Investigators. Employing a Private Investigator (PI) can save you countless hours and significant cost. It is vital that an investigation is tailored to suit your particular circumstances. Ensure you choose a Private Investigator who communicates with you effectively and understands your goals clearly. Through communication and planning, you can be guaranteed absolute discretion and the best possible result. Intelligence Gathering Intelligence informs all the work we do at The Neill Group, but when intelligence is the job, trust our mission-tailored team to get it done. Our highly-trained and tested intelligence analysts have real world experience, both military and civilian. Counter-Surveillance Protective Services works with The Neill Group (TNG) to provide a seamless investigation and counter-surveillance service to the private, commercial and governmental sectors. Our specialist is highly trained in counter-surveillance with many years of experience working within the law enforcement and intelligence community. Technical Surveillance Counter Measures (TSCM) Our TSCM specialist operates the most technological advanced equipment to detect electronic listening devices, known as ‘bugs’. We have a track record of detecting various remote transmitting covert listening devices in hotel rooms, board rooms and corporate offices. Computer Forensics Concerned about an unexplained loss of information and sensitive data? Current and former employees can copy, sell or transfer important commercially valuable information to competitors. Computer forensics can discover web pages visited, deleted files and images. Cyber Security Solutions With decades of experience in education and training at all levels, we can design an appropriate program for your employees that is both engaging and informative. It is important to note security has two sides, physical and cyber. Some of the basic concepts apply to both, but they become very different quickly. The most requested training programmes involve email based threats, phishing, spear phishing, ransomware and social engineering. Data Recovery & Digital Forensics Data loss happens all too frequently and with culprits ranging from ransomware attacks to power surges, it has the potential to have a major impact on your business and your reputation. We offer solutions to quickly recover: Data from a damaged or corrupted hard drive Deleted files and emails Recovery keys for cryptocurrency wallets Skilled in monitoring, analysing and reporting on local and international data sets, TNG analysts combine state-of-the-art intelligence tools with expert proficiency. It’s our job to look for threats, risks and other identifiers that may impact the company’s people, assets, operations or reputation. TNG Process Servers - Legal Document Serving - Wellington - New Zealand Process Serving (Legal Document Serving) TNG operates New Zealand’s largest network of regional based process servers (legal document servers). TNG facilitates the cost-effective serving of district court, family court and high court proceedings along with summonses, demand notices, trespass notices, dissolution of marriage applications and time-critical documents in Auckland, Wellington, Christchurch and across New Zealand. TNG are authorised to serve New Zealand Court documents pursuant to Section 25 (1) of the Summary Proceedings Act 1957. TNG are also approved to serve charging documents and criminal proceedings on behalf of government agencies. TNG remains the process servers of choice to the New Zealand and international legal fraternity. With the very latest technology, clients monitor every step of the document service process directly from the field. For more information on process serving, surveillance, private investigations and professional field services, visit the website of The Neill Group (TNG).

We carry out Wellington investigations using former police detectives who are now private investigators. Our private investigators are resourceful and committed to achieving the best outcome for every client regardless of their size or stature. Our carefully selected private investigators have decades of experience investigating private and criminal matters. It’s not only business or corporate clients that engage us, you may be going through a difficult personal time, we can assist you with the detection and investigation of suspected dishonesty in your relationship. Surveillance is one of our specialty investigative services, we utilize the very best surveillance professionals with formal qualifications and a background in intelligence gathering. We also trace missing assets and people, we carry out inquiries regarding child custody issues and sensitive domestic related matters (e.g. a parent not adhering to a court order or carrying out stalking or criminal harassment type activities). Looking for an experienced process server? We have been serving legal documents for over 30 years. We serve divorce applications and family court proceedings in Wellington or anywhere in New Zealand. Legal clients instruct us with confidence, we have a solid reputation for providing results and a rapid response to I.P. or trademark concerns and litigation disputes, solicitors often instruct us to assist their clients or to gain evidence. We can help you to provide the balance back in your life and the peace of mind you deserve, your inquiry will be treated with complete confidentiality and highest level of professionalism. Our Wellington private investigations are conducted with the highest level of discretion and professionalism by qualified former police detectives. Whether you are going through a divorce, engaged in a hostile child custody battle or simply searching for a lost family member, we can help. We have successfully assisted and completed hundreds of private investigation assignments in Wellington and throughout New Zealand. We are aware that private or personal investigations are like no other investigations, we work with an empathetic mindset and understand the importance of discretion. We use modern technology and the latest investigative techniques to complete all investigation assignments with formidable expertise. Every assignment we carry out is treated with strict confidentiality and the utmost sensitivity. QUALIFIED FORMER POLICE DETECTIVES CATCHING THIEVES, FRAUDSTERS & CHEATING PARTNERS INSURANCE CLAIM INVESTIGATIONS As Wellington’s longest established licensed private investigator and former certified fraud examiner, Dion Neill has over three decades of experience investigating theft, fraud and dishonesty. Injury and disability insurance claims can amount to substantial amounts of money which sometimes requires validation before any compensation is made to ensure the correct entitlement. In the late 1980’s, Dion was one of the first licensed private investigators in New Zealand to carry out investigation assignments on behalf of the ACC (Accident Compensation Corporation). Dion has successfully investigated hundreds of insurance claims and detected fraudulent activity by claimants. We can assist you to confirm the validity of insurance claims or to investigate if a claimant is misrepresenting the facts – when you needs evidence and facts for additional context during verification of a claim, contact us. CORPORATE & COMMERCIAL INVESTIGATIONS We offer corporate and commercial clients comprehensive investigation services to gather evidence and safeguard business interests. We understand how important it is to be aware of privacy breaches regarding clients, we investigate with professionalism, keeping your brand, assets, people and information safe. Our highly-experienced and qualified investigators in Wellington can assist you with any concerns, including theft, fraud, criminal activity or general misconduct cases. We offer legal clients a full corporate and commercial investigative service that is effective in revealing the truth by gaining credible evidence. We work to protect you and your clients from threats to their assets, property, information and reputation. Our Wellington and nationwide investigation team knows how to work quickly to uncover the facts and provide the results to give you the peace of mind you deserve. If fraud, theft or other crime is being committed then we will give you advice on how to manage it and assist with the recovery process. Our services cover due diligence, computer forensics, white collar fraud, drug and theft investigations and surveillance. THEFT & FRAUD INVESTIGATIONS Fraud inside a business or organisation frequently occurs through poor internal processes, this allows a window of opportunity for people in positions of trust to carry out offending such as theft or fraud. DRUG, ALCOHOL & SUBSTANCE ABUSE INVESTIGATIONS Do you suspect your family member, partner or employee maybe using excessive alcohol, taking drugs or illegal substances? Alcohol and drug abuse is known to be the source of criminal activity and the foundation of anti-social behaviour. PHYSICAL & PSYCHOLOGICAL ABUSE INVESTIGATIONS Is someone in your life a possible victim of physical or psychological abuse? Our private investigators will provide the evidence to help protect you and your loved ones. The factual evidence provided by our private investigators are often used for the basis of a complaint to the police. COVERT STATIC & MOBILE SURVEILLANCE Covert surveillance is a common element as part of many investigation services, including commercial investigations, insurance fraud investigations and the investigation of suspected infidelity (cheating partners). Covert surveillance is a very powerful tool used in investigations where evidence is obtained in order to secure prosecutions – substantial intelligence is often gained from surveillance operations. SKIP TRACING Some people intentionally go missing because of illnesses like anxiety and depression. Others go missing when they become a victim of a crime. Our qualified and licensed private investigators are resourceful, we use a range of proven investigative techniques like field visits along with online data mining to gather information on a person’s whereabouts. Depending on how much information you have, and how long they have been gone, locating missing persons can be much faster than you may think. In many cases, contacting us and making use of our networks, contacts and databases will help you find the person in question faster than you would expect. Other cases can be more challenging – when a missing persons case is not a simple database job, it can take significantly more effort to find them, this is especially true if an individual wishes to remain hidden. We have an excellent track record of successfully locating missing people. TRADE MARK & INTELLECTUAL PROPERTY INVESTIGATIONS We are instructed by legal firms to investigate infringements of branding, international copyright and trade mark patents along with the unauthorized use of logos and theft of intellectual property. Dion Neill has personally carried out trade mark and I.P. investigations for a number of leading brands, including: Adidas, Armani, Microsoft, Nike, Playboy and Sony PlayStation. SERVING WELLINGTON & NEW ZEALAND WIDE The Neill Group is a Wellington based agency with the largest network of field agents, private investigators, security professionals and process servers (legal document servers) in every region of New Zealand, including: Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga, Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty, Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Palmerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland, Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore.

Our process servers (legal document servers) in Wellington and throughout New Zealand have decades of experience serving legal documents, court proceedings and dissolution of marriage applications along with summonses, demand notices, eviction notices and time-critical documents. A number of our process servers are also licensed by the Ministry of Justice as private investigators with the proven ability to trace and serve the most evasive defendants. Our dedicated New Zealand court authorised process servers in Wellington and throughout New Zealand will provide you with constant communication throughout the entire process, your instructions are managed with the strictest confidence. NEW ZEALAND’S LEADING WELLINGTON & NATIONWIDE PROCESS SERVERS WITH THE BEST RESULTS AT THE LOWEST COST! Dion Neill is authorised to serve court proceedings pursuant to section 25 (1) of the summary proceedings act 1957. TNG is an approved process serving agency for the service of charging documents (criminal proceedings) on behalf of government and law enforcement agencies. With time sensitive legal documents and a fast approaching court deadline, you need a process serving team that you can rely on to get the service completed, quickly, diligently and accurately! We can help, contact us with confidence. WHY US? We manage the largest Wellington and nationwide network of process servers who will serve your documents professionally We abide by the New Zealand courts rules of service and will serve your documents to the defendant or recipient in the correct manner We will serve your legal documents anywhere in Wellington, New Zealand or worldwide using an extensive network of process servers We provide you with a regional based team of diligent, competent and highly-skilled process servers with exceptional local knowledge We provide the most competitive fee structure in the market on a nationwide basis with a fee reduction for large volumes of process serving assignments With the very latest technology, clients monitor every step of the service process live from the field. Our software provides clients with accurate reporting and transparency across all document and legal process serving activities. SKIP TRACING Cant locate your debtor or defendant? We can help! We operate a network of licensed private investigators with experience successfully locating missing people. Our industry leading methodologies and unbeatable experience allows us implement appropriate tracing methods to obtain current information to assist with service of legal documents or debt collection efforts. SERVING DOCUMENTS SINCE 1987! Experience matters, Dion Neill served his first legal document in 1987! Our high success rate combined with our robust processes and the very latest process serving software ensures we remain a formidable competitor for process serving throughout New Zealand. A process server is an individual who serves legal process, court proceedings, dissolution of marriage (divorce) applications and other New Zealand or international legal documents. The courts in New Zealand require an individual named in the court proceedings to be personally served by a process server. Our process servers deliver a diverse range of legal documents that often require an individual to attend a court hearing. The document serving team at TNG are ready to take on any challenge and work assiduously to deliver your documents on time and professionally with integrity. Our trained and highly-experienced process servers (legal document servers) in Auckland, Wellington, Christchurch and every region of New Zealand will professionally serve your court proceedings, dissolution of marriage (divorce) applications and international legal process, including: District Court Documents Family Court Documents High Court Documents Employment Court Documents Child Custody Orders Tenancy Eviction Notices Dissolution of Marriage Applications Family Protection Orders Court Summonses Bankruptcy Notices Demand Notices Trespass Notices Property Law Act Notices Orders for Examination Charging Documents International Court Subpoenas Company Receivership Documents Sensitive Personal or Commercial Documents SERVICE OF NEW ZEALAND DIVORCE DOCUMENTS When you apply for a divorce, you need to complete an application for dissolution of marriage. This information is available from your local Family Court. The Family Court will process your application and give you a set of documents that need to be given to (served on) your ex-partner by someone else (not you). Click this link to find out more about serving documents THERE ARE TWO TYPES OF DISSOLUTION APPLICATIONS: 1. If both you and your partner want a divorce If you have grounds to do so, both you and your partner ASK the Family Court for a Marriage of Dissolution Order. Follow this link: Apply for a divorce – when you both agree. 2. If only one of you wants a divorce You will need to ask the Family Court to make a decision. This is known an APPLYING for an Order. If you are applying for an Order, you (or your lawyer) become responsible for ensuring that your application documents are SERVED on the other person. You cannot serve them yourself. Follow this link: Apply for a divorce – on your own. How to apply What happens after you file your application What happens after the divorce documents have been served If your ex-partner doesn’t want a divorce or they won’t agree to apply together or you don’t want to ask them to apply together, you can apply on your own. Note: When you print the forms it’s important to print them single sided. Fill in the forms in the application pack: One party application for divorce (Order dissolving a marriage or civil union) [PDF, 4.5 MB] Also include: an original or certified copy of your marriage or civil union certificate (this is not the document you signed on the day of your marriage or civil union). Here is an example of a New Zealand marriage certificate [JPG, 670 KB]. You can get the certificate from Births, Deaths and Marriages(external link) a copy of your separation agreement or Separation Order, if you have one, to prove you’ve been living apart for at least 2 years. File your application. This means your documents need to be delivered personally or posted to your local Family Court by you or your lawyer. WHEN YOU CANT LOCATE YOUR EX-PARTNER The Neill Group can assist in tracing your ex-partner. If you are applying for a divorce and don’t know where your ex-partner is living, you can ask the court if you can change the way the documents are served (this is called substituted service). However, you must try to locate your ex-partner yourself first before applying for substituted service. Click this link for information on substituted service substituted service – G21 & affidavit [PDF, 211 KB] WHY USE A PROCESS SERVER? As an independent party we are not personally known to the recipient. We understand what is required to effectively serve the divorce proceedings. We have the knowledge and experience to ensure the successful of your documents. The Neill Group has over three decades of experience serving dissolution of marriage applications, commonly referred to as divorce papers or divorce documents. PROVING YOUR EX-PARTNER HAS BEEN SERVED The person who served your documents will need to fill in an Affidavit of Service to prove that your ex-partner was given the documents. An easy way to do this is to get the person who served your documents to go to a Family Court. Court staff will help the person fill in the affidavit and then the court staff can witness it and accept it for filing. Click this link to find your local Family Court WHO MANAGES THE APPLICATION PROCESS? In New Zealand the Family Court has the authority to legally end (dissolve) your marriage or civil union once you and you partner have lived apart for a minimum of two years. If you have children together the court must be satisfied that arrangements have been made for their day-to-day care and other aspects of their welfare. DECIDE IF YOU WISH TO APPEAR IN COURT Decide if you want to appear in court to get a Dissolution Order (divorce). Appearing in court may mean that an order can be made sooner because a Judge will deal with your application rather than a Registrar however, that will depend entirely on when the court can allocate a court hearing date and it is advisable that you discuss with the court how soon that could be before making any decision. If you don’t want to appear in court, you need to fill out the affidavit part of the form and swear it in front of a court registrar, justice of the peace or solicitor. If you want to appear in court, you don’t need to fill in or swear the affidavit. The court will tell you when you need to come to court after you file your application. COURT FEES The fee for applying for a divorce (Dissolution Order) is $211.50. In some cases, you can ask the court to waive the fee. This means you won’t have to pay. If you are making a joint application for a Dissolution Order, both of you will need to fill in a fee waiver form if you want the court to waive the fee. Find out more about court fee waivers PROCESS SERVING FEES Process Servers charge fees for serving documents from $90.00 to $490.00. Please contact us for a confirmation of our process serving fee for the personal service of your documents. IF YOUR EX-PARTNER ASKS THE COURT NOT TO MAKE A DISSOLUTION ORDER If your ex-partner asks the court not to approve the divorce, then there will be a defended hearing in front of a Family Court judge. The judge will hear from both of you and decide if there are grounds to make the Dissolution Order. You will be legally divorced 1 month after the date the Dissolution Order is made. A copy will be sent to you at that stage. IF YOUR EX-PARTNER TAKES NO ACTION If your ex-partner doesn’t do anything in the set time and you don’t want to appear in court, the court will check that the requirements are met and, if they are, make the Dissolution Order. The court will write to you to tell you the order has been made. 1 month after the order is made, it will become final and a copy will be sent to you. If you want to appear in court, the court will tell you when you need to come to court. At the hearing, a judge will make the Dissolution Order and the divorce will be final on that day. The court will send copies of the Dissolution Order to both of you. RELATED LINKS Get more information about marriage and civil union certificates [PDF, 256KB](external link) Find out more about certified copies Find out more about separation agreements & orders Find out more about how to file documents Find your local Family Court Dissolution (divorce) application when you don’t agree – pack 1 [PDF, 4.5 MB] Dissolution (divorce) application when you agree – pack 2 [PDF, 3.2 MB] Notice of defence – G12 [PDF, 58 KB] Without notice interlocutory application for substituted service – G21 & affidavit [PDF, 211 KB] General affidavit [PDF, 38 KB] SERVING NEW ZEALAND TRESPASS NOTICES There is no legal requirement to give a trespass notice in writing – a trespass notice reinforces the seriousness of the situation, the recipient can not state they had no knowledge of the notice. The Neill Group serves trespass notices for private individuals and business owners in Wellington and throughout New Zealand. There are two ways to deliver a trespass notice: 1. Verbal trespass If you deliver a trespass notice verbally, it is advisable to record the date and time along with the reason for giving a trespass notice to that person. Also record the name or description of the person asked to leave. 2. Written trespass If you undertake a written trespass, complete three copies of the Trespass Notice: one copy to the person you are serving the trespass notice on one copy for you to keep one copy to give to the nearest police station or attending police officer, for entering into the Police records database To serve a notice you simply hand it to the person. If they refuse to accept it and it drops on the ground, it is still considered served. Keep that copy and note down that the person refused to accept the notice. You are required to give a reasonable time for the trespasser to leave. If the person stays or takes an unreasonable time, call the police. WHAT SHOULD YOU DO IF THE RECIPIENT IGNORES THE TRESPASS NOTICE If the recipient continues to visit your home or business premises and you have served a trespass notice on the recipient, they will have committed an offence against the trespass act and can be arrested. It is an offence punishable by a fine not exceeding $1,000.00 or imprisonment not exceeding 3 months to enter an address that you have been trespassed from within two years from the date of receiving the notice. SERVING WELLINGTON & NEW ZEALAND WIDE The Neill Group is a Wellington based agency with the largest network of field agents, private investigators, security professionals and process servers (legal document servers) in every region of New Zealand, including: Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga, Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty, Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Palmerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland, Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore. THE LEADING WELLINGTON & NATIONWIDE PROCESS SERVERS SINCE 1987!