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Slater Byrne Recoveries New Zealand logo
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Slater Byrne Recoveries New Zealand

Auckland

(133)
‘20 Certificate of Excellence, 2020

About

We are a “no win, no fee” debt recovery and collection agency, which means we only charge a commission if we successfully recover your debt. There are NO joining fees, administration fees, or additional charges for the letters we send out.

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Reviews (133)

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H
15 October 2020

Tania has been amazing to deal with. Constant up to date information and communication . Had been previously dealing with a local person who had none of the professional skills which have been forthcoming from your firm. Bonus was a good result in recovering my money!Thank you Tania! More...

K
13 October 2020

Slater and Byrne, got the job done. It was worthwhile handing the debt collection to them.

H
12 October 2020

Very pleased with the outcome which would never have been achieved without Slater Byrne's involvement. They were clear and honest every step of the way and I absolutely recommend them.

D
28 September 2020

We were having trouble collecting the debt and with Slater Byrne's assistance it was collected in full and a timely manner after going legal.

C
24 September 2020

Very happy with the way my recovery was handled n special thanks to Sandra for being informative and helpful throughout the process.

D
23 September 2020

Very happy with all the help and with Sandra and her professionalism. Would be more than happy to recommend, albeit in a nice way, I hope I don’t have to.

J
21 September 2020

We achieved an excellent result with Slater Byrne Recoveries, with our client paying his total overdue invoice today. From the start of the process Slater Byrne have been professional and extremely prompt in all our dealings with them. I would not hesitate to recommend their services to anyone. More...

T
21 September 2020

Impressed with all SB staff involved in recovering the debt, especially Sandra Chary. The debtor was dealt with superbly and persistently. Communication, updating and followup was outstanding. I felt that I was engaged and understood exactly what was going on at all times.Clearly the efforts and professionalism contributed to the successful outcome. More...

S
17 September 2020

I've recently engaged Slater Byrne Recoveries to manage some non-performing debts. Our account is managed by Tania and I've so far I've been very impressed by her efficient, responsive and tailored service. As an extension of our business, external debt recovery needs to maintain integrity, transparency and take the time to get to know the unique nature of how our business operates and Tania has been doing this from day one. More...

P
15 September 2020

WE have used Slater Byrne Recoveries for two significant, long-term outstanding debts and were very impressed in how quickly they got across the history of these debts and suggested the most suitable action to get a return most cost effectively. We wish we had turned to them sooner and will certainly use them again with any future problem accounts. More...

S
31 August 2020

You have made a difficult process so much easier.

I
26 August 2020

Super efficient service with an excellent result within 24 hours.

M
26 August 2020

Great service and fantastic communication

C
26 August 2020

Very good to work with, particularly with a difficult client. Thanks so much!

K
25 August 2020

Customer service was great. Always kept updated on the case and was able to get us the outcome we were wanting.

R
20 August 2020

First time we have used Slater Byrne for collecting outstanding debts.Excellent service, speedy, good communication and a fast result.

C
19 August 2020

Great Service. Sandra is dedicated and put lots of efforts in helping us get the money back. We appreciate the help and will definitely come back if we need further help in the future.

A
11 August 2020

We have used Slater Byrne twice now for debt recovery. We have had two different contacts in the company and both times we received very professional and friendly service and good advice. In both cases we got the result we were looking for, so we are very happy. More...

F
10 August 2020

Lauren was great. She was able to open a dialogue with a customer that had been ignoring our collection efforts for 6 months. A settlement figure was reached and more importantly - Paid. More...

E
6 August 2020

Our accounts manager Tania is very patient and professional. Always respond to our questions quickly and amicably. We received the full payments. Very impressive and we will continue to use their services going forward. More...

D
3 August 2020

Set process, explained the process along the way.

C
22 July 2020

Slater Byrne get results, are honest and the best in helping business retrieve outstanding debt. Easy to sign up for, and have an outstanding level of communication- 100% recommended- Thanks to Tania, you are a delight to work with, and get results

A
13 July 2020

Highly recommended - long over due debt was recovered but more importantly it took away the time and stress associated with the debt.

B
12 July 2020

Excellent service all round and constant updates were well received as it kept us in the loop as to where things were at any given time. I will definitely use their services again if needed. More...

S
6 July 2020

I highly recommend Slater Byrne Recoveries after my experience, they were professional and were able to recover an overdue invoice from a debtor that was long overdue for many months.

C
5 July 2020

Very happy with the result.The communication along the way could have been much better. Being new to this service I was not familiar with the process and we were being asked to make commercial decisions along the way (whether to invest more into the debt). Emailing SB and requesting this information provided very little clarity.Slater byrne would benefit by providing a simple process diagram or document to their clients explaining the process and decision points required. More...

D
29 June 2020

Thank you! Debt recovered in full in a timely manner.

A
26 June 2020

I was very satisfied with the service.The process was simple and efficient, turn around time exceed my expectations and would highly recommend Slater Byrne's services.

S
25 June 2020

Very Professional and transparent team our case manager, Sandra handled the case extremely well and gave us prompt updates till the issue was resolved we were advised on the best option to go for ,on every single step of the process and the best action to take for the debtors responses well done and keep it up

M
22 June 2020

We have been provided a very professional service with a great attitude. The result was excellent! We have got recovered our money in a few days. Thank you very much, highly recommend SBR. More...

M
19 June 2020

I found Slater Byrne very professional. The person we dealt with was also very helpful and was in contact with updating us what was going on and what level we were at. I would have no hesitation in recommending this Company and if we had to again. More...

T
18 June 2020

We’re a small business and rely on consistent cashflow. When certain businesses hadn’t paid invoices for months even after constant requests from us, we engaged Slater Byrne recoveries. They were exceptionally fast, transparent and kept us in the loop with all communication. We received the money back from the outstanding invoices in a matter of 48hrs. Couldn’t speak more highly of this firm. We will be using them for all our debt recovery matters moving forward. More...

C
17 June 2020

Very impressed. One day and we had results. Thank you

N
16 June 2020

Garth from Slater Byrne was so helpful and responsive in helping our company to recover some debt. Great communication and good advice. Would recommend them to small businesses as they do take the time and aren't one of those companies that hound you with follow up calls. Just let you go at your own pace and give advice as you need. More...

C
15 June 2020

Very quick response. The team worked quickly to assist us. Definitely recommend them.

A
11 June 2020

Second time we used Slater Byrne, second successful case, full amount recovered without the need to lodge a credit default, which would have incurred us more debt. I truly hope we don't need to use their services again, but would not hesitate to, should we be in the position a third time. More...

C
2 June 2020

Slater Byrne was a great team to work with. They were very easy to deal with and had lots of comminucation through out the process. Would highly recommend their services. More...

C
1 June 2020

Honest, professional and efficient. Slater Byrne ensured that all correspondence was communicated with me and any steps they took to retrieving my money was brought to my attention. Would definitely recommend to anyone needing debt retrieval assistance! More...

C
29 May 2020

Very patient with us and a pleasure to work with i highly recommend

C
28 May 2020

Tania was highly professional, diligent and continue to pursue our needs. I would recommend their services to others.

L
25 May 2020

Thank you to Slater and Byrne Recoveries.We highly recommend their services. Slater Byrne provide a professional recovery service that communicated with us in every step of the recoveries process. Leaving this important recovery service in their hands was stress free for our small business. Thank you More...

L
25 May 2020

Annabelle and her team have successfully helped us recover a difficult debt. Great communication and very professional. Will use this company again.

C
21 May 2020

Recovered money we thought we would otherwise not receive, and took the stress and hassle of chasing the debtor out of my hands.

C
19 May 2020

Tania of Slater Byrne Recoveries provided satisfactory service. Communication with our customers and to our staff was of a high standard.

T
15 May 2020

Outstanding work in recovering what we thought might be a "lost" receivable. Thank you Slater Byrne!

M
12 May 2020

Excellent dedicated service with full and thorough communication right through the whole collection process. Would highly recommend and would certainly use the firm again with our non-paying customers.

H
11 May 2020

Slater Byrne Recoveries and their team have been a pleasure to deal with. They have been professional, kept our company updated on the process and procedures and ended with a quick turn around time and great result on the debt recovery. I would highly recommend them for your debt recovery requirements. More...

N
5 May 2020

I highly recommend Garth Post from Slater Byrne. Slater Byrne allow me to work on my business instead of debt collecting from clients that just refuse to pay. When you have worked extremely hard selling your services and products and then the customer flat out refuses to pay it can be emotional roll coaster as business owners. Slater Byrne just takes that all away and deals with our customers direct, and some how gets our funds owed to us.I recommend Garth from Slater Byrne to everyone i know, they are absolutely brilliant and could not thank them enough for everything they have achieved for us. More...

C
5 May 2020

very good result and very good communication , would recommend

L
5 May 2020

Excellent service every time , very professional, always on hand for advice, friendly and knowledgeable.Would recommend Slater Byrne Recoveries if you want results!

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Q&A

I love helping businesses realise they are not hopeless when they think they can no longer chase bad debts.

I started my career in the debt collection industry and has worked my way up to ownership of my own debt collection company in a very short period of time.

Before starting Slater Byrne Recoveries, I was State Manager of a collection agency, managing up to 20 staff members and in charge of the more difficult portfolios and training staff.

In addition to my experience as a true debt collection professional and the performance-based fee compensation we offer, I put empathy and professionalism at the forefront when dealing with both clients and debtors.

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Services

As part of our business health check report, we look into into the business’s current resources and structure, investigate why the business is struggling, and offer solutions to make positive changes in the business. Our business health check is not a formal sit-down meeting. Rather, it is a friendly, relaxed set-up allowing business owners to share their struggles and for us to make recommendations based on the information you share to us.

We will review your current credit practices and credit management systems, and investigate into your business’s internal protocols, including your communications protocol. From here, we will determine the weak points of your current systems and give actionable recommendations to improve your system. This may include updating your Terms & Conditions to meet the latest industry regulations and effectively protect your business interests.

We are always glad to sit down with you to chat about your business and your specific financial goals. This allows us to get a better understanding of your needs so we can design a debt recovery plan that works best for you. Our debt advice services include improving business management, information systems, and support services. Our debt advice services also include looking into production and efficiency, accounting and bookkeeping systems, and administrative functions. There are many factors that affect the efficiency of your debt recovery process, one factor of which is the industry where you belong.

We employ a simple yet highly effective model for recovering debts that no-one else can—and you only pay us when your debts are completely recovered. This means we only get paid when you do. Over the years, we have helped thousands of large and small businesses throughout New Zealand. This experience has given us incredible insight into the inner workings of various industries and helped us become adept at adjusting our collection techniques to match the unique needs of our clients. We guarantee: high collection rate; no collection, no commission; and 5-star client review.