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Diamond Shine Cleaners

Dublin, Co. Dublin

(51)

Get a free quote from this professional

9 hour response time

Get a free quote from this professional

โ€˜21 Certificate of Excellence, 2021

About

DOMESTIC - OFFICES - COMMERCIAL - SCHOOLS - SHOPS
From domestic properties to offices and retail units, our highly trained and fully insured cleaners bring the sparkle back to any interior. Our management team matches the appropriate cleaner for the unique specifications of your cleaning job:

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107 hires on Bark
9 hour response time

Videos (4)

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Reviews (51)

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5/5

51 customer reviews

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27 November 2021

Had discussed a cleaning service over a couple of days with Diamond Shine. I had been offered a service, at a particular price and at a particular point in time. At no point did they mention there may be an issue providing the service. So I accepted the quote and assumed the service would be provided however this was not the case. Communication from the company stopped and I was left without a cleaner. In addition I detailed this experience on Google and the owner threatened legal action for defamation. Which is laughable obviously. But that is the type of company Diamond Shine appears to be. More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Alan Fox , here is what follows: Nov 21 you requested a quote and we emailed you quote 4692 but it was too expensive for you Nov 22 we emailed quote 4706 and you approved the quote Nov 22 you emailed a request for the service to be done 11 am to 3 pm Nov 22 we replied if 13 to 17 could suit you Nov 22 you asked for the service to be done on Thursday, but failed to provide the credit card details in order to complete the booking process, as required in the quote that you previously signed Nov 23 We replied to your email that we were not able to confirm the service. Now, the quote that you have signed but obviously not fully read, clearly states: "CREDIT CARD at time of booking" and , in bold characters "YOUR ONLINE APPROVAL of this quote is required to start the booking process". You did not provide the credit card details although you might have done so very safely through our client hub just like all customers do and indicated in the quote, consequently no service was booked and an email was sent to you on time enough to find another provider or insert the credit card in the system. We do not "discuss" prices, quotes and bookings over the phone, we use emails, so we have a record of everything, from the first contact with the customer to the final invoice and the follow up after the cleaning, and this can be testified by all our customers and the records in our systems . You never spoke to Mike or anyone else in our company and this will be proven by the track of all our incoming/outgoing telephone traffic, not to mention the recording of each conversation for training/quality purposes: again, you never spoke to any of our agents. Not only your review appears to be defamatory, but also the numerous emails you sent us threating us to post more bad reviews out in the web, and your sentence "Be careful in future when using inflammatory language or alternatively confined your threats to Italian" appears to be a bit aggressive and discriminatory , considering that some of us are Italian, as you know. In order to protect us against all this we will seek legal help immediately.

Verified
28 June 2021

End of Tenancy Cleaning

The team was on time, a lot of equipment which was very satisfying and reassuring - 3 people on the job, spent 4 hours cleaning the whole house

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Vincent thank you for your great review our staff was delighted to work for you!

Verified
23 May 2021

Commercial & Office Cleaning

They are very good with their job.

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you so much for your precious review!

Verified
2 February 2021

Oven Cleaning

Good service happy with outcome. Only issue was the quote I received (before accepting the service) did not include VAT. only after accepting did I get invoice including VAT More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Grainne thank you for your review we are very happy to hear that our cleaners met your expectations! We do not know why you did not see the Vat in your quote but to us it is technically impossible to issue any quote without Vat, maybe you did not notice when you scrolled down the page to the end, that's the only thing we can think of. Again, thank you so much for your business with us!

Verified
31 January 2021

House Cleaning

We booked a cleaning after we had a mouse in our apartment. Maria and Chris were extremely helpful and thorough with their work. Highly recommended.

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you so much or your review!

Verified
4 August 2020

House Cleaning

Quick to quote. Great people & great service. Very efficient.

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you so much for your review!

Verified
24 July 2020

House Cleaning

Diamond Shine were fantastic to work with. They responded very quickly to my emails, provided a detailed quote, arrived on time and did a great job. Maria led the team and she was a pleasure to deal with. My house was spotlessly clean after their visit - just as I wanted it. Thank you! More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you for your great review, we hope to work for you again soon!

Verified
10 July 2020

House Cleaning

Excellent service and great communication

Verified
3 July 2020

House Cleaning

Lovely folks to deal with.. the house was spotless... cleaner than when I got it from the landlord. Will definitely use them again.

28 June 2020

It was the first time I tried Diamond Shine and must say my experience was fantastic. They are very prompt in responding to mails and I had no difficulty in getting an appointment fixed. The cleaners arrived punctually and did their work very diligently. Special word for Herbert Oliveira and his team leader Maria - very helpful and eager to help their customers. They cleaned my radiators which no one else had ever agreed to do so in the past. They did not leave till I was completely satisfied. Thank you Herbert and Maria. You both were great๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘. Diamond Shine is expensive though but it was worth it ๐Ÿ‘. More...

Verified
23 June 2020

House Cleaning

They did an excellent job. My house is spotless.

Verified
10 June 2020

Pressure Washing

The lady was on time, efficient , professional. Great work!

Verified
11 May 2020

House Cleaning

Maria and her team were fantastic. Did an excellent job at cleaning the house.
Communication was very easy and clear through the whole process and would definitley recommend Diamond Sine to anyone

Verified
29 April 2020

House Cleaning

Maria and her team were fantastic. We experienced low water pressure on the day they arrived and they still managed to have the house sparkling. I have to say a huge thank you to them in the middle of the COVID-19 emergency that they were still able to do an amazing job all contactless and to a really high standard!! Thank you Maria More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Julia thank you so much for your brilliant review, we are always trying to exceed customers expectations and reaching this target is our rewarding. All the best!

Verified
28 April 2020

House Cleaning

Thank you Maria for your excellent and professional cleaning service. Our new house is now sparkling clean and ready for us to move into. We are delighted with your service and would highly recommend you. Shane More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Shane thank you for your great review, it was a pleasure to work for you and we hope to be serving you again at out best soon!

28 October 2019

Very professional & reliable service. Maria, fantastic attention to detail and very pleasant to deal with. The work carried out was exactly as I requested and to a very high standard. Would definitely recommend Diamond Shine Cleaners. More...

Reviewed on Google Maps

28 October 2019

Very professional and organised. Did a great job on a big deep clean of a house.

Reviewed on Google Maps

15 September 2019

Great work from Maria and the team on cleaning our house in Rathfarnham

Reviewed on Google Maps

Verified
5 September 2019

Deep Cleaning Services

Maria and her team did a fantastic job, we couldn't be happier! We asked for a deep cleaning before moving into our new home and they were just amazing. Professional, reliable and friendly. Customer service was also impeccable (thanks Mike!). Would absolutely recommend their services and we'll happily work with them again the future. More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you so much Ilaria for your review, we always try to do our best to make our customers 100% happy. Hope to serve you again soon!

4 September 2019

Great service on a tight timeline. Left the place spotless, very happy!

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you so much Alan for your review, it was a pleasure to work for you!

1 September 2019

Maria and her team were great. They worked diligently for nearly 4 hours and returned my apartment to a pre-own state. I actually believe it was cleaner than the day I bought it. Marvellous job and would highly recommend. More...

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Reply from Diamond Shine Cleaners

Dear Ciara, thank you so much for your review, it is fantastic to work for customers who really appreciate our efforts.

23 August 2019

Maria and the team did a deep clean for me in Dรบn Laoghaire after I had finished some building works and the house was full of dust. They did a great job and were very accommodating with my requests and last minute change of plans. Very high quality finish - highly recommended! More...

Reviewed on Google Maps

Verified
22 August 2019

House Cleaning

I am happy with the results of Maria and team. They worked thoroughly through the house and were friendly. Communication over the quote and booking was excellent, I needed the service last minute and there were no problems in getting it booked quickly. Thank you to the whole team!

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you for your review , and looking forward to working for you again soon!

Verified
10 August 2019

House Cleaning

Itโ€™s a Shiny cleaning for sure.
Maria was a very nice, sweet and official person.
But I felt upset for her and me too, cuz she was working alone for a long time, and I canceled my appointment for that.
Thanks million Maria, Thanks Diamond Shine.
More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Ruqaya, thank you for your review! Sorry for you appointment, as you know we had an unexpected staff shortage on that day so our cleaner had to work be herself, rather than cancelling the service. Looking forward to serving you again soon!

Verified
4 August 2019

House Cleaning

Nice clean bathroom, kitchen and mirrors

Verified
3 August 2019

House Cleaning

Very professional, prompt and did a great job!

Verified
3 August 2019

Deep Cleaning Services

Excellent service. I know it was short notice but we managed to arrange a schedule that suited both. The job was great. My new home is sparkling. Thanks Maria :-)

30 July 2019

Maria and her team did a fantastic job on our apartment, showed up at the agreed time with all tools and products and completed the cleaning in a quick and precise way, strongly recommended.

Reviewed on Google Maps

30 June 2019

Maria and the team are great. They stayed for a good while and made the place sparkle. I would highly recommend them

Reviewed on Google Maps

28 June 2019

I've never been so impressed by a woman and her cleaning company and work ethic so much. I would never normally get my house cleaned as I would do it myself. But I got a deep house clean done as I'm battling a serious illness and starting a pretty aggressive treatment where I have to be completely infection free. Maria was amazing when I spoke to her and explained the situation. My house feels brand new. Things and places I would never have through to clean, she did. I would 100% without a doubt recommend diamond shine cleaners. I will be using her again and again and have already recommended her to my friends. I never write reviews. But I had to on occasion. Amazing. More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Sinead, thank you so much for your very precious review! Working for you was an incredibly pleasant experience and enjoying your company was just great! We wish you all the best for your treatment and your health , and we will be absolutely delighted to see you again soon.

Verified
24 May 2019

Deep Cleaning Services

I loved dealing with Diamond Shine Cleaners. The price was very reasonable - the best offer I could find. I was amazed by how quick Maria was at getting in touch and replying to my queries. My partner and I just bought a house of older date with dusty and dirty carpets in every room and it had been empty for over a year. It, therefore, really needed a thorough clean. We were both very happy with the end result. This allowed us to feel much more at home in our new home, which was just what we wanted. Would recommend at any time! More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Thank you so much for your review, it was a pleasure to work for you!

15 May 2019

Maria was fantastic to deal with. Also they are the best cleaners I've had in. They cleaned our apartment for the next tenants and it was left spotless. Saved me so much time and would have not got the place so clean. Definitely recommend them for any cleaning job you need done. More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Suzanne, thank you so much for your review, we always strive to give the best to our customers!

5 May 2019

Maria came and did an amazing and thorough house cleaning job. Would definitely hire her again!

Reviewed on Google Maps

1 May 2019

absolutely delighted with diamond shine my home is sparkly clean couldnt praise them enough and Marire is such a lovely friendly lady

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Mary thank you so much for your precious review! It was a pleasure to work for you and we hope to see you again soon

30 April 2019

Outstanding see by Maria and team, would strongly recommend them for any cleaning service .

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Arjun thank you for your review, Looking forward to serving you again soon!

30 April 2019

We would highly recommend Maria and Team. From first prompt response to facilitating us during weekend. Lovely treat to come back to a spik and span home.

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Helena it was an absolute pleasure to work for you in your marvelous location and we hope to come back soon! We loved the horses very much too!! Thank you!!

30 April 2019

Excellent and conscientious Maria did abn amazing cleaning job as we moved out of our house. Will definitely use service again!

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Mary thank you so much for your review, we hope to work for you again soon!

26 April 2019

Diamond Shine Cleaners are professional, efficient and friendly. I have used them on several occasions. I would highly recommend them to clean your house, office or for those particular once-off cleaning jobs. Maria and her team are really good. Great value at a fair price. More...

Reviewed on Google Maps

26 April 2019

Professional, friendly and attentive to details. We use them only every time we are in Dublin. Very highly recommended.

Reviewed on Google Maps

23 April 2019

Outstanding service. There was a noticeable difference in how much cleaner our office premises was from the time the services of Diamond Shine Cleaners was engaged. Maria and her agents provided the cleaning service in an efficient and professional manner. More...

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Temi, thank you so much for your review, it was a pleasure to work for you!

Verified
20 April 2019

House Cleaning

Excellent service. In time and very hard working. Have already rebooked

Diamond Shine Cleaners
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Reply from Diamond Shine Cleaners

Dear Jason, thank you so much for your review, looking forward to serve you again soon!

13 April 2019

Maria arrived on time with a big smile on her face. She is an absolute pleasure to deal with. I'm delighted with the cleaning she has done in my apartment and will definitely be booking Maria for regular future cleaning.
Aisling