Attended my Cousins winter wedding here and Everything was perfect. If you are planning an intimate wedding and want all of your guests to feel like VIPs, this is the place to do it. We stayed in a Family Room which was beautiful and I didn't want to leave. My Cousin and her Husband stayed in the Lodge which was absolutely AMAZING!! I could have lived there. The grounds were Beautiful and very well kept and the food was some of the best I've eaten. We had a 2 Night stay and had Breakfast both mornings which was fantastic. If my Husband and I are ever in a position where we can afford to re-new our wedding vows, this is the place we both would choose.
I booked this hotel for Christmas for our family. I had selected it from an internet search, it looked very appealing in photos but I really did not know what to expect.We travelled from Chicago and Bedford to arrive on December 23rd.Right from the moment we arrived we felt like we were royalty. The staff were superb, through the whole of Christmas and nothing was too much trouble for them.The food was astounding: marvelous English teas, divine dinners and wonderfull English breakfasts.I had booked late and was expecting the last (smallest ) rooms and was quite astounded when shown to our rooms.They were so spacious, had beautiful views and had ante rooms which was wonderful with our luggage and Christmas presents etc. It was really a marvelous place to spend Christmas and to have a complete break. It rained everyday but didn't matter as the hotel was so lovely: log fires, books, jigsaw's, games and lots of umbrellas!A special note of admiration for the manager who seemed to spend a large part of his Christmas at the hotel to ensure that all the guests were happy.
Building itself is lovely and the common spaces (the bar, breakfast room, sitting rooms etc) are very nice and well decorated. The reception and and bar staff were warm and friendly but we found the style of the breakfast staff a little cold and slow to bring around the coffee - very important in the morning of course! We ended up seeing two rooms as the heating was broken in our first room and the staff dealt with that really well helping us move into another room quite late at night. Rooms were nice and fairly equipped, could be a little more generous with the towels.