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Visiting Angels North Surrey profile image
V

Visiting Angels North Surrey

‘21 Certificate of Excellence

We help people to live well their way. We believe that homecare can be different and we want to help people live well in their own homes. We are a family owned, award winning (we have won local, national and international awards in the last two years), premium quality home care company, providing personalised care from companionship to end of life. We choose our caregivers well and work hard to keep them so that they are happy in their work and can offer continuity to our clients. We offer our clients a personalised unhurried service that moves to their rhythm ,doing the things what they want and need, at a time that they choose.

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Hear from
a professional

What do you love most about your job?

As the company owner, I love that I personally meet all our new clients and work directly with them to understand what help they need from us , to help achieve the best outcome for them.

What inspired you to start your own business?

After 30 years working in the care world either as a nurse and then 15 years working with people and families affected by dementia for Alzheimer's Society, I wanted to deliver the type of care that my patients/clients were telling me that they wanted.

Why should our clients choose you?

We care from the heart and we want to make our clients lives better . We will do our absolute best to do whatever is needed to truly make a difference to our clients lives.
We only recruit the best caregivers who we train, support and treat well so that they will stay with us and offer our clients the continuity that they need. We provide a minimum one hour call because we don't want our caregivers our our clients to feel rushed. We offer value in that we will assess the number of hours care that we can deliver the care needs in, being creative in helping clients maximise their budget and we will always stay for the whole booked call and offer additional help where time allows.

Can you provide your services online or remotely? If so, please add details.

Our care is relationship based however we can assist with shopping, prescription collection etc by simply contacting the office . We are also helping our clients use facetime to stay in touch with their relatives during the pandemic.

What changes have you made to keep your customers safe from Covid-19?

We wear a surgical facemask in all our clients homes and have good stocks of PPE . We train our caregivers in infection control and identify this tasks on the daily care plan . We are about to start testing our caregivers on a weekly basis as per government guidelines .

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Reviews

4.79/5.00

based on 176 reviews

The average rating for Bark Home Care Specialists in Esher is 4.79, based on 176 reviews.

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