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Heart Cleaning Limited profile image
H

Heart Cleaning Limited

Heart Cleaning are a family owned and run commercial cleaning company based in the heart of Berkshire. We have grown steadily through acquisition, word of mouth and tender wins across the Thames Valley. We service all shapes and sizes of companies, educational establishments, busy restaurants and thriving village pubs. We typically look for approx. 2 hours a day, 5 days a week to be a realistic contract for us. Happy to take on one off projects too. We offer: Daily Hygiene cleaning, carpets, windows - doors and canopy cleaning, upholstery and hard floor cleaning and consumable items for your washrooms too. We are always on the look out for new cleaning operatives due to our steady growth, all positions and available upcoming work is posted on our facebook page. see the link provided.

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Hear from
a professional

What do you love most about your job?

How much of a difference Heart makes to the day to day operations of our customers, especially our schools to ensure the children are learning in clean, sanitised, tidy and nice smelling environments!

What inspired you to start your own business?

Heart came about from two brothers going into partnership. One was an ex-Met Police Forensics (Part of the serious crime/flying squad team) officer of 26 years, the other was a technology Sales Director of 20 years. Both were not happy with the big corporate environment or governmental bodies anymore and wanted to work for themselves.

Why should our clients choose you?

We know that cleaning is quite subjective, because there are humans involved in this it can be the case that things go wrong. We never admit to being 100% all the time, we're not all robots! But we will never stop trying to put something right and aim high in the first place. We are often disgusted with the approaches by some in the industry, where regular checks are not made, little to no training is provided and COSHH standards are nowhere near where they need to be. This is from companies 20x bigger than us!
We stand by our cleaning and not a clause in a contract. We have a strong team of Area Managers and operations staff behind us, with a very flat management structure. We will always try and put the wishes of our customers first. We are proud to have some contracts on our books who have remained with us for many years. Happy to provide references of these and many more upon request.

Another two things we find are:
1. Other cleaning companies are not willing to make a change when it comes to cleaners if they don't cut the grade. This causes them a recruitment headache, so they often resist this and go quiet on the customer. Heart are happy to make this their problem, and ensure the right person is in the right job for them and our customer too.
2. Cover Cleaning for sickness, absence and support. Even some of the big companies have really struggled with this. Heart have a robust team, who are machine trained, Enhanced DBS checked and mobile across all of our sites to support as and when needed. Not many can profess to providing this at no extra cost to their customers.

Can you provide your services online or remotely? If so, please add details.

No sorry this is a people and hands-on kinda job and we need to be physically there to do what we do!

What changes have you made to keep your customers safe from Covid-19?

All our cleaning operatives are briefed on stringent COSHH and HSE training to use the chemicals, equipment, uniform and PPE. This is monitored in their respective training packs by the Operations Manager and delivered by our Area Managers until they are satisfied this has been received loud and clear.

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Reviews

4.88/5.00

based on 301 reviews

The average rating for Bark Cleaning Contractors in Bracknell is 4.88, based on 301 reviews.

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