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Diamond Home Support Teesside profile image
D

Diamond Home Support Teesside

Durham

Diamond Home Support in Tees Valley is a trusted provider of professional home support services tailored to meet the diverse needs of households in the Tees Valley area. Our company is dedicated to assisting individuals and families in maintaining a clean, living environment, allowing you to focus on what matters most in your lives. At Diamond Home Support, we understand that every home is unique. We offer customisable service packages to fit your lifestyle, to accommodate your specific requirements and preferences. Whether it's regular cleaning, ironing or occasional chores, our team of experienced and reliable professionals, are committed to delivering a reliable cleaning service. We take pride in our commitment to providing cleaners who are checked and vetted, who are reliable and honest. Our goal is to deliver quality cleaning that contributes to the well-being and happiness of our clients. With Diamond Home Support, households in Tees Valley can enjoy the peace of mind that comes with a clean home, allowing your to spend more time on the things that truly matter to you. Contact us today to learn more about how Diamond Home Support can assist you in maintaining a comfortable living environment tailored to your needs.

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Do you bring your own equipment and supplies?

We prefer to use our clients cleaning products. We believe this is the safer options due to allergies and hygene.

What do you love most about your job?

Owning a Diamond Home Support franchise in Teesside is not just a business venture. My passion is rooted in my many years of experience of being customer-facing and focused. There are several reasons why I love being at the helm of Diamond Home Support in Tees Valley.

Making a Difference: Being able to provide essential household cleaning to individuals and families in Teesside gives me a profound sense of fulfilment. Whether it's helping an elderly client with daily tasks or supporting a busy family with cleaning and ironing, every service provided by Diamond Home Support contributes to enhancing the quality of life for our clients and helping them free up valueable time.

Flexibility: As the owner of Diamond Home Support, I have the freedom to set and make decisions that align with the values and vision of the business. This flexibility allows me to adapt to the needs of both clients and cleaners, ensuring that we can deliver the highest standard of service possible while maintaining a healthy work-life balance.

Building a Trusted Brand: Establishing and nurturing Diamond Home Support since 2015 and now a trusted brand in Teesside is incredibly rewarding. Over time, we've earned the reputation of being reliable, professional, and caring, which has led to a loyal client base and positive word-of-mouth referrals. We have also won 6 franchisee awards since we started in 2015.

Owning Diamond Home Support in Teesside is fulfilling and allows me to help others. I've loved every minute, owning and starting Diamond Home Support. I also love meeting customers and working the cleaners from time to time.

What inspired you to start your own business?

Growing up, I was instilled with values of compassion, empathy, and service to others. Witnessing firsthand the challenges faced by individuals and families in managing their households while juggling other responsibilities sparked a desire within me to offer assistance and support. I was driven by the belief of helping people, especially during times of need, and I sought to channel this desire into a meaningful venture.

I was lucky to find a Diamond Home Support Franchise. What drew me to Diamond Home Support was not just its reputation for delivering exceptional home support services but also its values of reliability, trustworthiness, and personalised experience.

Why should our clients choose you?

We are a domesctic cleaning agency. This mean that, we have a database of cleaners who we can call upon who will match the customers needs and personalities. We have done all the checking and vetting for you. If for any reason you need to change, replace or a cleaner if and if your circumstances change, you just make one phone call to me and I will inform the cleaner. We have liability insurance up-to £1,000,000 This insures you the client if the cleaner has an accident whilst in your home, and also insures the cleaner IF any items have been accidentally broken.

Please read my article on How to Hire a Cleaner

How to Hire a Cleaner.

There has been a long association that it's only the wealthy who hire a cleaner when in reality one in three households hire domestic help of some kind.

Free Up Your Time..

Most working families are really busy these days. What most people value most is more free time for themselves and their family. Also, the joy of coming home to a clean home after a busy day always makes you feel that it's one task less you have to do.

What If You Can't Clean Your Home

Some people who require a cleaner are sometimes elderly or maybe in respite. People who are houseproud and can't bear the thought of an untidy house. Not being able to keep on top of things can lead to people feeling unhappy. You can see those little annoyances that you just can't do anymore and it usually leads to frustration or feeling slightly down with yourself.

Reliable, Trustworthy and Insured.

A good cleaning company will be able to meet your needs. Most cleaning companies or agencies have already checked and vetted your cleaner before being allowed in your home. Most cleaning companies have liability insurance if the cleaner has an accident in your home, or if something was accidentally damaged.

Asking a cleaner to vacuum with a poorly wired vacuum cleaner, leaving toys on stairs or leaving the bar of soap on the shower floor causing an accident, will probably not be covered by an insurance company. Once a cleaner enters your home to do work, then your home becomes their place of work. It is essential that you do a quick check before the cleaner arrives. Before hiring a private cleaner ask for two references, ask to read their insurance policy. and also check with your insurance company if you are insured for their liability.

Work Away

One of the significant advantages if you work away, is that not only is your home lovely and clean when you arrive back, but you are also getting someone to check your home as well.

Fixing Problems.

Do you have areas in your home that you just can't get clean? Professional cleaning companies have seen it all and usually have professional cleaning products that may solve a problem like taps and shower screens covered in limescale, or mould and mildew build up in bathrooms and en-suites. A task like this can usually take a few hours of your time, but professional cleaners will know professional cleaning products that can solve these problems for you.

Hire a Cleaner

Most cleaning companies usually offer a minimum of two hours a week or a fortnight. You can request that only specific areas are cleaned, and you can ask that some rooms are out of bounds like a home office for example.
If you decide on getting a cleaner for your home, ultimately the decision is yours whether you choose to interview a local cleaner yourself or allow a local agency who have done the interviewing for you. Local agency and franchises have the appropriate accident and liability insurance. Lastly, if a cleaner decides on a different career direction and leaves the agency, a domestic cleaning company, franchise or agency will arrange another cleaner for you on your behalf.

How long have you been in business?

We have been operating the Diamond Home Support Franchise in Middlesbrough, Stockton on Tees, Darlington, Hartlepool, Redcar and Cleveland since 2015

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Reviews

4.12/5.00

based on 375 reviews

The average rating for Bark Cleaners in Stockton is 4.12, based on 375 reviews.

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