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Home Instead South Cheshire profile image
H

Home Instead South Cheshire

Home Instead is a high quality domiciliary care company. We have been caring for elderly residents in South Cheshire since 2008. At the heart of our mission is keeping our clients independent in the place they find most familiar - their own homes. Our CAREGivers are employed directly by us and screened and trained to the highest level to ensure your loved ones safety. We value our staff and realise that by looking after them our clients will have the safest, happiest experience. We do this by offering our staff industry leading pay and benefits, which represents the professional and sometimes challenging job they perform. Our minimum call length is one hour as we do not feel that we can give your loved the one the quality of care they deserve in any less time. However, there is no minimum amount of care we can deliver from one hour a week to 24 hours a day. We pride ourselves on our high levels when it comes to safety and infection control, despite delivering our normal services throughout the pandemic, due to stringent testing and infection control measures we have not had one case of CAREGiver to client transmission or vice versa. What to expect when using our services After initial contact is made our Registered Care manager will meet with you or your family members and write a detailed person centred care plan, this meeting is completely free of charge and non obligatory. Should you wish to proceed with our services we will establish a start date and the times you wish to have visits. We will then introduce our team of CAREGivers who will be caring for you or your loved one. We will maintain continuity allowing relationships to form between you and our CAREGIvers. After initial contact is made our Registered Care manager will meet with you or your family members and write a detailed person-centred care plan, this meeting is completely free of charge and non-obligatory. Should you wish to proceed with our services we will establish a start date and the times you wish to have visits. We will then introduce our team of CAREGivers who will be caring for you or your loved one. We will maintain continuity allowing relationships to form between you and our CAREGIvers.

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How long have you been in business?

We have been operating in the South Cheshire area since 2008 and have delivered hundreds of thousands of hours care in this time. We previously traded under the name Home Instead Senior Care Crewe

Do you bring your own equipment and supplies?

Our CAREGiver will bring all of their own personal protective equipment

What do you love most about your job?

Our favourite thing is the satisfaction we get from keeping our clients safe and independent in the environment they know best - their own home.

What inspired you to start your own business?

We started this business as we wanted to chnage the experience older people had living at home by delivering high quality person centred care. Our mission statement is "To change the face of ageing"

Why should our clients choose you?

Clients should chose us as we invest heavily in our staff to maintain the high standards set. we believe that by having the best people working for us as professional carers, our clients have the best experience when recieving our services. Our mantra on this is "Happy CAREGivers, Happy Staff"

Can you provide your services online or remotely? If so, please add details.

For obvious reasons our care services cannot be delivered online, however family members can access our family members can access our high tech monitoring services on their smart phones. This means from anywhere in the world they are able to see in real time when our CAREGivers have arrived at a loved one and the tasks they have completed, as they are done.

What changes have you made to keep your customers safe from Covid-19?

All of our staff are legally required to have been vaccinated. we also wear full PPE which in most instances is Medical grade type IIR mask, Apron and nitrile gloves. In rare circumastances such as if a client requires oxygen or certain types of nebulisers and aerosols are generated FFP3 respirator, and visor will also be worn. Staff complete weekly PCR testing through high priority health and social care testing services. As well as regular Lateral Flow Testing

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Reviews

4.71/5.00

based on 86 reviews

The average rating for Bark Cleaners in Nantwich is 4.71, based on 86 reviews.

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