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Find a Cleaner in Wiltshire

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The average price of Cleaners in Wiltshire is £16.00 per hour

Compared to a national average of £16.00

The Help Group profile image
T

The Help Group

With over 30 years of combined experience in the private healthcare sector, our team are experts in tailoring bespoke home help packages which offer choice and flexibility for all. Whether assistance to continue living independently or an extra pair of hands to make busy lives easier, we are able to support with all personal and practical matters required. Our services include: • Live-in care - we currently have nationwide availability with experienced carers • House Managers & Private Estate Staff • Mother’s Help (live-in / out) • Personal Assistant & Companion • Meal Preparation & Private Home Chefs • Supporting Independent Living • And More…. For each of our clients, we create a personalised package and ensure that an appropriate staff member is chosen to assist, selected not only for being a good fit in terms of the practical skills required but someone who shares a similar personality and outlook on life. Our clients safety is paramount. We personally meet and recruit all of our team members, ensuring they are fully vetted including DBS checked, referencing, appropriate training and background suitability checks. Why choose The Help? The Help was a vision created by Victoria Gibbs-Taylor and Katharine Partridge. Having both worked in the corporate private healthcare sector for many years, we recognised a gap in the market for a premium home help service that focuses on family values and puts clients and staff first. At the heart of our service is honesty, integrity, exceptional customer experience and treating others as we wish to be treated ourselves. We are passionate about ensuring that quality of service comes before all else and that our clients and team members alike feel valued and supported. We would be delighted to support you and create a tailored package to your requirements. Please do feel free to get in touch with the team to discuss further.

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How long have you been in business?

We have worked in the Private healthcare sector for over 30 years. Victoria Gibbs-Taylor previously worked as a registered manager for 17+ years for leading healthcare brands across the UK. Katharine has worked in healthcare recruitment, marketing and head of operations for 14 years for a leading UK provider of live-in care along with a group of healthcare businesses

Do you bring your own equipment and supplies?

At the time of assessment this will be discussed with the individual.

What do you love most about your job?

Changing people's lives and providing a service we are proud of. We love being able to support our clients to continue to lead a fulfilled and enriched life in their own home. Whether that is our elderly clients requiring live-in support or busy families who need an extra pair of hands to make their home run smoothly, we truly enjoy making a difference.

We also love seeing our staff happy and enjoy their roles and take time to get to know both our team members and clients to ensure that both are well matched and enjoy one another's company.

What inspired you to start your own business?

In our old roles, we felt that care has become too cold and we were no longer providing care we felt proud of. Like so many others, the company we were working for was taken over by an investment firm and their ethos didn't match ours and what we thought good care, and a good service looked like.

We thought we could do so much better for people than this. People need real people who listen to them and get to know them, and when there's an investor calling the shots, we just don't feel like that happens. We have seen first hand the difference that the right partnership between customer and carer can make, and that's what we want to do for our local communities.

Why should our clients choose you?

We are real people who truly care about the service we provide, our customers, and our staff. We offer round-the-clock support, ongoing and honest communication and are always happy to help.

We have a wealth of experience in the sector and truly understand what good care and support looks like. We pay our staff fairly whilst ensuring we remain affordable (often cheaper than leading brands) for our clients.

Can you provide your services online or remotely? If so, please add details.

We provide video / telephone support whenever required.

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