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Brass Tacks Development Ltd profile image

Brass Tacks Development Ltd

‘21 Certificate of Excellence

No Nonsense Negotiation Training: simple, real-world tested and accessible to the beginner. Our Negotiation Courses are uniquely interactive, emphasising practical use, quality feedback for clients and a sense of fun. We also provide Resilience Development Programs supported by Psychometric Profiling and also offer a wide portfolio of Commercial Skills Training, including Sales, Marketing and Leadership Development options.

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What do you love most about your job?

Giving clients the tools to navigate the most emotive and challenging situations that they will encounter in business.

Our experience is that our services not only improves commercial outcomes, they also make challenging conversations less daunting.

Negotiation Training is an outstanding commercial investment, but understanding the link between this skillset and resilience can be life-changing.

What inspired you to start your own business?

Gareth Roberts founded Brass Tacks ​to provide the freshest and most accessible Negotiation Training experience available, delivering a compelling financial return to clients investing in our service.

During a 17 year corporate career in Pharmaceuticals and Medical Devices, Gareth developed a reputation for building and leading top-performing commercial organisations, consistently exceeding performance expectations against P&Ls measured in the tens and hundreds of millions of pounds.

Driving this has been his ability, time after time, to secure enhanced deal outcomes when negotiating eight-figure contracts both in the UK and around the world.

​Gareth has been fortunate to work with numerous talented Negotiators and Negotiation Training providers over this time, learning first-hand what actually works in the real world and, just as importantly, what falls flat outside the safety of the training room.​

This journey led to the creation of Brass Tacks: a simple Negotiation system concerned purely with immediate, practical use, actively seeking to limit the use of jargon and unnecessary academic detail. It is for this reason that our Consultants are typically not just trainers, but active Negotiators with day jobs, applying the concepts that we teach day-after-day across a wide variety of industries.

Why should our clients choose you?

Consultants have extensive first-hand Commercial Negotiation Experience
Guarantees Impact, Credibility and Gravitas

2-Day Time Commitment with Flexible Scheduling
Skills & Techniques selected to deliver Immediate ROI
No Hidden Licence Fees

Focus on Practical Use
No Unnecessary Academic Theory

Expert Coaching
High Impact Video Simulations
Immersive Workshop Exercises

High-Impact Concepts reinforced in Companion Guide & Preparation Matrix
Provides Teams with a Common Negotiation Language

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based on 1,056 reviews

As my clients recommend me on LinkedIn and I don’t want to bother them to re-submit reviews here, here’s a link to see the reviews there: https://www.linkedin.com/hilarygee

26 Oct 2023

very helpful , passed onto our HR unit to consider as a trainer

24 Jun 2020

Here are some reviews from clients that are already available on my website and LinkedIn profiles: - https://hilarygee.webs.com/client-testimonials-feedback - www.linkedin.com/in/hilarygee “Hilary is an extremely effective coach. He uses his great skill and experience to achieve real change and deep understanding. I can't recommend him highly enough.” Penny Scott-Bayfield - Finance Director at Condé Nast Britain - December 10, 2012, Penny was a client of Hilary’s “I've worked with Hilary on many occasions and had no hesitation in choosing him as the provider I needed this time too. I knew Hilary could deliver high quality, credible and, crucially, relevant training to my emerging and current leaders. He comes with a gravitas, confidence & sound experience strangely lacking in many management trainers and his knowledge is bar none. He also always surprises me, this time by showing he could train our German colleagues too - in German!! He manages to gain the trust and confidence of even the most sceptical trainee and I've never had a delegate come out of a session with him thinking it was a waste of their precious time. My managers have responded well to this training and acted, almost immediately, in a more confident and expert fashion. It's the course that keeps giving results! Personally, I find Hilary a great support, he's happy to bat ideas around that I'm having and always takes time out to talk something through, even if he isn't immediately going to benefit himself. My only hesitation in recommending him is that he will become even more popular than he already is and I'll never find any available dates with him!” Lucy Davidson (n. Sexton)- HR Director- November 22, 2012, Lucy was a client of Hilary’s “Reflecting over the weekend has confirmed in my mind what a valuable series of sessions you ran with us, and I note, again, the skill, grace and humour with which you managed, promoted and developed the group dynamic so effectively. Real value added! Thank you.”BK - Senior Leader - Public Sector “I feel like a completely different person. I trust my professional judgement and proactively approached senior colleagues across the organisation to instigate opportunities and manage issues. I am much more comfortable tackling potentially difficult issues by planning what I’m going to say beforehand and making sure that I have solutions available. I am much more visible around the organisation, making the effort to leave my desk and speak to people face to face has also helped to improve relationships with colleagues and their confidence in me and my team. Overall, I believe that I am a better leader as a result of our work together.” Senior Public Relations Manager - Satisfied Coachee - a “better leader now!” “Great experience - coach was flexible to focus on areas of highest importance as I was progressing...for example prepared me for some critical conversations with associates in my team.” Senior Finance Manager, Coachee “Hilary’s help and advice throughout 2017 was invaluable to me. His style required me to be more proactive which, in itself, gave me a push to focus on my values and ambitions. I continue to work on his advice, read his book recommendations, and have now taken up mindfulness. I can’t thank him enough.” David Satti, CFA ♤Economic Regulator ♧Value Investor ♡ Coach ♢ February 28, 2018, David was a client of Hilary’s “Hilary worked as part of a team delivering a complex Management Development Programme for the Government’s Export Credit Agency. Hillary developed and delivered the most challenging aspect of this programme namely a series of Strategic Management workshops to a large group of senior staff. The success of the programme was down to the integrated nature of the modules, Hilary's module was well designed, integrated and well delivered to a challenging audience. His energy and enthusiasm was boundless and I would strongly recommend Hilary in the training setting. A high quality Consultant.” Graeme Brookes - Director at ABC Human Resource Consultancy Ltd - February 21, 2013, Graeme was a client of Hilary’s “After 6 months of coaching with Hilary: I believe that I am now seen as a key member of the Assistant Director team. My profile across the organisation has increased and I now often participate in cross directorate initiatives. Having a critical friend enables me to examine different perspectives to my own - this in turn will ensure my personal and professional growth.” Assistant Director - Education & Quality “Extremely valuable calls with tangible advice.” Senior Finance Manager, “A Very Satisfied Coachee” “Hilary is simply the best coach I have met. He delivers a number of fantastic training programmes at Capital One, the one I went on was The Corner-stone of Coaching. He really stops to understand people and that is a rare quality. He is fantastic with people and I feel lucky to have met him and worked with him. Which I continue to do.”Tom Hemmings - Behaviour change trainer, coach and project manager - February 7, 2013, Tom worked with Hilary but at different companies “Working with Hilary was a delight. He quickly grasped what we needed from him in helping us turn our team into a ‘World Class Operation’ and was skilful in guiding us and keeping us on track having already helped us to identify the key milestones and work need to achieve our ambitions. He has great insight to people’s personality traits and their motivational drivers and brought out the best from all involved.” Jerry Flaxman - Principal at FTL LLC - November 26, 2012, jerry was a client of Hilary’s “Hilary is one of the best management trainers around, his personable nature coupled with his vast experience and knowledge makes him a great asset for any company/individual. He has a great way of coaxing potential out of people! Would I hire him again...OH YES!!” Steve Brunskill - Service Manager – a client of Hilary’s “I attended a management training course whilst I was at FT Business run by Hilary. The course was first class including lots of "take-aways" and provoking real in-depth thinking about our careers as managers and how to get the best out of our direct reports. Hilary's energy and enthusiasm made the course not only enjoyable but incredibly effective.” Tim Baker - Sales Director at Asset TV - April 15, 2010 “I have worked with Hilary on developing our Management Development Programme for a number of years. We review the programme each time we run it and develop it in line with delegate and organisational needs. Hilary is a very knowledgeable and an engaging trainer - working with him is always informative and productive.” Caroline Dyment - Learning and Development Manager and Coach - March 18, 2010, Caroline was a client of Hilary’s “Hilary is an extremely engaging and effective trainer and facilitator, with a knack for getting you to really think about more effective ways of working. He has a great way of helping you arrive at conclusions about your work and your approach to it. I found Hilary to be an extremely good trainer when I was running a team of people and commend him to anyone looking for management training.” Matthew Craig - Pensions and investments journalist - March 24, 2010, Matthew was a client of Hilary’s “As a manager, Hilary always made me feel as if I was working with him rather than for him, albeit that his expectations of me were very clear and I was fully aware of my accountabilities. Hilary fostered an inclusive, supportive and collaborative culture. He encouraged my development through providing me with opportunities and through offering advice and guidance when appropriate. As I have gone on to manage individuals and teams myself I can, looking back, recognise Hilary's early influence particularly in the way I interact with those I have responsibility for. I would not hesitate to work with Hilary again should the opportunity present itself.” Simon Cain – Director of HR - March 12, 2010, Simon reported directly to Hilary “Hilary is a valued senior member of the Icendris consulting team. His experience coupled with his dynamic approach provide a powerful combination when it comes to developing managers and professionals. He has a great energy, driven by a passion to help people achieve excellence.” Alison Watts - Learning & Development Expert - March 11, 2010, Hilary worked with Alison in the same group “I have worked with Hilary many times and he was always a pleasure to work with. Producing great results and often going above and beyond. He also managed to teach me many things along the way.” Dave Roycroft - Director at ?What If! Innovation - November 26, 2009, Dave was a client of Hilary’s “Hilary is part of a large team of self-employed Executive Coaches that work for Executive Education at London Business School on a flexible basis. In this capacity I always find him very professional, with a positive attitude and a supportive manner. The feedback he gets demonstrates that the people he works with value his advice and input to the coaching process.” Lorraine Vaun-Davis - Leadership Development Specialist - October 28, 2009, Lorraine was a client of Hilary’s “I have found the coaching skills training that Hilary delivered absolutely invaluable in my work. With an engaging style, encouraging participation from a group with a range of previous experience, I found his subject knowledge to be first class and would not hesitate to recommend him to others.” Anthony Wilkey - Customer Success - AVADO - June 8, 2009, Anthony was a client of Hilary’s “Hilary is an extremely creative and competent trainer. He is able to make business concepts of coaching and mentoring accessible to an audience of volunteers. Hilary works closely with you as a client to ensure the resulting workshop and resources are in tune with corporate style and client group.” Laura Shalev Greene - Head of Volunteering at Kingston Hospital NHS Foundation Trust - May 8, 2009, Laura was a client of Hilary’s “Hilary showed himself to be a bright and articulate manager, who would to inspire and lead through example, persuasion and argument. He was able to digest complex data and scenarios and develop appropriate responses swiftly. His understanding of the operating and legal environment enabled him to ensure he deployed appropriate responses to changes in dynamic environments swiftly and expertly. He was well respected by his colleagues and always treated those around him with respect. He was a great asset that we sorely missed when he moved on.” Yabu Lurie - Head of Business Systems at The Rug Company - February 14, 2008, Hilary was senior to Yabu but didn’t manage directly “Hilary is a committed professional who's strength lies in developing people to ensure they fulfil their potential.” Steve Dungworth - Director of Digital Transformation at Accent Group - December 10, 2007, Steve was senior to Hilary but didn’t manage directly “I have taken part in Training for Trainers conducted by Hillary (and his colleague Robin Fenner) in May 2007. I have large experience in different training, but this was the best I've ever visited! Hilary is very open-minded, creative person whom all participants trust absolutely. He knows a lot and constantly ready to share all his knowledges and experience with participants of the training. The results of the provided training was great! Thanks to trainers!” Irina Khlopunova - HR-consultant in freelance consulting - June 13, 2007, Irina was a client of Hilary’s

24 Jun 2020

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