Coach & Consultant - I help businesses and people to create or improve their customer marketing propositions. I’ve learnt that, no matter how good or experienced a business is at CRM and Marketing there is always more to learn – customers’ needs and desires can change, and there is always room to leverage new data insights from CRM, Loyalty and Digital programs to improve customer Engagement, Acquisition & Retention. This is a constant process. By reviewing and interrogating the data, we can assist with the build of new customer roadmaps, and collaborate with the very best partners and technologies to suit each business.
It’s all in the execution. A customer marketing strategy that is more than just a set of concepts is paramount in a competitive market. We can help you design and deliver an exciting, disruptive and future proof programme to enhance your customer engagement.
I also coach and mentor people in business. I have managed large teams in my career and have an approachable and constructive way of coaching people to reach their goals and aspirations. I can help you navigate the world of business wIth an honest and genuine approach.