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Yourperfect Canvas Hull

Hull

(101)
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Reviews (101)

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4.5/5

101 customer reviews

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25 November 2019

I'd like to leave no stars but not an option. Bought voucher through living social, didn't work, voucher extended until December, still doesn't work. Site unsecure using Chrome. No replies from Perfect Canvas. Shocking customer service. will not use again or recommend More...

12 November 2019

Ordered 2 Canvases a year apart despite looking at all of the negative reviews beforehand and it was safe to say I made the right decision to do so. Not only were both of my orders such an amazing price, but the overall quality of the canvas was also incredible. I do believe a number of the negative reviews are from people who have sent low-quality images, it is solely down to the DPI number of each image you submit; the 2 separate images I submitted were both 400 DPI and it really shows when comparing. I ordered on the 4th November and received the canvas on the 11th. The canvas was bubble-wrapped, and cardboard packaged, and there wasn't a single scuff or dent on the canvas when opened.Long story short. Paying £38 for an A0 canvas that would usually cost over £100 anywhere else is a no brainer for me, especially with how quick they were with responding to my order. Don't let all these reviews be the judge; if you need reassuring check my Instagram page @Joedoroki and see them for yourself. Best money I have spent all year. More...

Reviewed on TrustPilot

5 April 2019

This is the second time I've ordered from this company and I can't fault them. The have some amazing offers that are the best I could find on the internet - This order, I ordered two canvases of work I'm really proud of, I was emailed with progress updates and they arrived far quicker than expected and in great condition - will be back again

Reviewed on TrustPilot

6 February 2019

Ok, so I've read all of the reviews of your perfect canvas and I have to say I disagree with the majority of them. I ordered two A1 sized canvases of photos that I took and I am absolutely thrilled with the quality of both. I used a £9.99 deal through Wowcher and although the delivery charge of £12.90 was a little steep, I can't be more pleased with the canvases I received. Obviously the size of the original image determines the quality of the canvas received. A minimum of a 6 MB image gives a really good quality canvas once printed. I opted for the cheaper 18 mm fir frame no quality check and no varnish. The results were superb. From ordering to delivery took just under a week and I cannot fault your perfect canvas. More...

Reviewed on TrustPilot

4 February 2019

I ordered through wowcher 3 weeks ago and received my canvas today . I am very pleased with it. They have done a brilliant job. I would order again.

Reviewed on TrustPilot

30 December 2018

I've used this company for the last 4 years and find their canvases good quality, arrive on time and customer services have been really helpful when I've needed them. I have had a couple of problems which is why I haven't given them 5 stars but they were resolved easily. I'm puzzled by all these bad reviews and can only think they may not be genuine customers. More...

Reviewed on TrustPilot

14 December 2018

I have just ordered my 4th canvas and hope to be as delighted as before.The first 3 canvases all used Wowcher codes, this one an emailed voucher code. Each order has taken about 5 days to dispatch, all then arrived when expected and the quality has been excellent, although all prints were using high quality professional images, so I suspect this makes the chances of a good result higher.Overall, I am baffled by the large number of negative reviews as I have had excellent service and great prints. Either they are getting their act together or I've been lucky but will certainly use them again and recommend them at their great (discounted) prices. More...

Reviewed on TrustPilot

4 December 2018

Had difficulty uploading images, called and advised to email them directly. Polite, mannerable staff very willing to help. Received my canvas very quickly and was very happy with the finished product. Now hanging pride of place in my living romm. More...

Reviewed on TrustPilot

24 November 2018

Hello to everyone,I was so surprised of all the negative reviews that I felt I needed to write one as well. This is the second time I placed an order with them and it was even better than the first time. Within a week I receive 2 perfect canvas. I think as long as you select good quality photos and actually check /edit the layout and position you can't be disappointed.So THANK YOU very much. Nadina Ros More...

Reviewed on TrustPilot

3 September 2018

I used a Wowcher to order a large canvas print. The ordering process including the upload of the picture was simple and fast. I received the canvas this morning exactly one week after ordering. The quality is extremely good and I am absolutely delighted with my purchase. I would highly recommend the company and will definitely be ordering again. More...

Reviewed on TrustPilot

16 August 2018

Perfect canvas! Loved my canvas, they did justice to what they say they do best, create perfect canvases.Always had faith in the company. . already reccomended friends and family.. thank you More...

Reviewed on TrustPilot

1 June 2018

I recently made an order and somehow managed to request the canvas in black and white rather than colour, I didn't realise the mistake and this was on the order. Upon receiving the canvas I noticed the error and contacted YPC requesting to rectify my error, offering to pay for any difference and postage as the mistake was my own. After speaking to a very helpful employee and Alleey via email, I've been sent a new canvas as I wanted, completely free of charge, not even the cost for the additional postage. It's very refreshing to experience such good customer service nowadays, especially as the mistake was my own and could have easily been turned away. The product is also very good, would recommend to anyone. More...

Reviewed on TrustPilot

4 May 2018

Well priced and faster delivery

Reviewed on TrustPilot

17 March 2018

Amazing in every way. Have had at least 10 items from these in the last 12 months for myself and for gifts(canvases,slate pictures and wooden hanging hearts? ). Always arrive in good time and are amazing quality products and great printing of photos. Not one problem with them. And great email offers sent most weekends which make the items very reasonable. Always recommend this site to friends and family due to such good experience everytime and easy to use! More...

Reviewed on TrustPilot

14 March 2018

After reading all the comments on here, I feel I should review my experience with them. I have used this company 3 times over a 3 year period, for canvases, (one of them was a collage) and never had any problems. I found the website pretty straight forward. Any pictures that I tried to upload that didn't meet the required resolution, just didn't upload, and I just chose different pictures. I opted for the checking before despatch option (for £2.95) and they've always arrived on time, and I got a tracking reference via email. I told my friend about them (and the discount they offer) and she ordered 2 canvases, and is very happy with hers. I think for the price I paid (with 70%) discount, its definitely worth the money.I think unfortunately for the company, a lot of people only review bad service. I could of just been lucky, but after 3 orders, I can't see that being the case.Update.... I found a scratch on my canvas, so I emailed the company. They replied the next day, and offered to send a new one out. Great service More...

Reviewed on TrustPilot

2 March 2018

Used the company after purchasing a Wowcher voucher & would definitely use again & like any negative comments I would take these with a pinch of salt. Speedy dispatch, the item did arrive with a slight scratch on so I contacted the company via email & explained what had happened. The company were quick to apologise & without hesitation reprinted the item & dispatched the following day free of charge. Excellent customer service More...

Reviewed on TrustPilot

19 February 2018

I bought an A1 canvas with a wowcher. The website isn't very end user friendly but eventually I managed to upload my images. The canvas took a long time to arrive (about 3 weeks) but it was perfectly fine when it did arrive. When I eventually ordered my canvas I didn't get a confirmation email or anything from them, only my PayPal confirmation to say money has been withdrawn by them. So I emailed them to asked for a confirmation and never got a reply.Short, print was good, delivery was slow. More...

Reviewed on TrustPilot

30 January 2018

Having used your perfect canvas twice i cant understand the amount of negative reviews, absolute perfect service both canvasses are amazing quality. ..i made a call to them the sales receptionist was a pleasure to deal with..... As it says on the tin.............YOUR PERFECT CANVAS........... More...

Reviewed on TrustPilot

26 January 2018

I hardly ever leave reviews but thought I needed to this time. Before deciding to order I looked on trustpilot, I was shocked with the rating. I then checked out another company I've ordered on before and they had low rating too ( 2 out of 5 stars) but I was please with that company and the product. So after alot of contemplating I decided to give YourPerfectCanvas benefit of a doubt and go ahead with purchasing a voucher to use with them as it was the best price by far (I needed 3 canvases so price was an important factor in the decision). Thier delivery time stated 14 days and I indeed received an email to say item dispatched after the 14th or 15th day. The product itself is beautiful. Only little gripe is that you can see the wooden frame underneath the canvas so it has a slight cream coloured edge. This might just be because my canvas has a white background and therefore is unavoidable Reason I have given 4 stars is I emailed them the day before I receive the dispatch email to ask about my order and didn't hear back from them. Would be nice to receive a personal email. Thanks.P.s. Also I ordered one of the canvases in b&w by accident so now have to reorder in colour :( Hope to receive it soon :D More...

Reviewed on TrustPilot

10 January 2018

I am yet to see the finished product and hope to revisit this review when I do but this seems to be the only way to get your attention as your phone is left off the hook. Please chase order 218379 which I believe is heading back to you after delivery never being attempted. I have sent you several emails which have been ignored as with many reviews this was supposed to be a Christmas present and it is so horribly weak telling a person your gift is in the post when that post was never posted. I hope to get the chance to extol your virtues after this is quickly rectified and the product as good as the photograph I took but am so much more reticent after reading all that has been written here.UPDATE. ( a little late)Finally got to speak to a human who immediately set into motion the solution.A new canvas was delivered to my friend and although it did not make it there before Christmas, the finished item was of good quality and a fair representation of the original material. I would (and have) used them again and have recommended them. Perhaps just not when time is a factor. More...

Reviewed on TrustPilot

5 January 2018

I placed an order on Groupon for a cracking deal on 2 canvases and only as an afterthough decided to read reviews. I was horrified when I read the reviews on here and immediately regretted placing the order BUT. .. it had been done and the price was really good value so I thought I would stick with it and hoped it would all be ok. I reviewed my emailed order confirmation and realised I had ordered one canvas in black and white by mistake so I emailed the company. I had a very prompt response and was assured that my order would be changed to colour as requested. The communication was excellent I have to say. My canvases arrived as promised before Christmas and my only niggle was one did in fact turn up black and white BUT... I have to say it actually looks quite nice so I'm not going to quibble and am actually quite happy the order didn't get changed. All in all I had a very pleasant experience and cannot understand why there are so many bad reviews on here. More...

Reviewed on TrustPilot

23 December 2017

Ordered on the 12th of December and received my canvas today good quality and just in time for Christmas the only down side was not responding to emails but thankyou

Reviewed on TrustPilot

22 December 2017

Very happy with my products....ordered on 12th December and arrived today....only problem is I ordered 4 items and only 3 have arrived up to now. ..the other is still listed as PENDING? More...

Reviewed on TrustPilot

19 December 2017

Genuinely not as bad a company as everyone makes out, I appreciate they can maybe be a bit difficult to get in touch with at times but both times I have called late afternoon and got through no problem. I had an email to let me know when the items were despatched and when I called to check when I should expect delivery they were more than helpful. I am still waiting for the items to turn up but I'm hoping there won't be any issues with that. People need to understand that they are probably buying items at a heavily discounted price and so will hundreds of other people, have a bit of patience.Not a bad experience from my point of view, not outstanding but definitely not bad. More...

Reviewed on TrustPilot

16 November 2017

We ordered some HD Prints on metal but in spite of the packaging being more than adequate the couriers had obviously given our parcel a hard time! Unfortunately all three were damaged.A quick mail to YPC and everything was sorted out - new prints on the way. Great service - oh, and the prints look great. More...

Reviewed on TrustPilot

10 November 2017

Excellent quality of the product. Brilliant customer service! Quick and satisfying responses for all my email questions. Already recommended to friends

Reviewed on TrustPilot

20 October 2017

I originally bought a wowcha voucher and since I received that A2 canvas I have been back to them on many occasions now, I would highly recommend them for sure. Their customer service is brilliant too, resolved my problem very quickly (within 10 minutes) More...

Reviewed on TrustPilot

9 September 2017

Just got my canvas spot on A0 for £16.99 with Wowcher. Did exactly what I wanted. To be honest I was rely surprised because it was so cheep and we'd never heard of the company before. Definitely use it again and would recommend to friends and family! More...

Reviewed on TrustPilot

19 August 2017

Got a wowcher deal and was worried after reading the reviews. The whole process was easy, the canvas is beautiful and the delivery was faster than expected. I will definitely use this company again!Sharon More...

Reviewed on TrustPilot

8 August 2017

Got a voucher through wowcher for large canvas and have to say it was fantastic...loved it...read loads of bad reviews but could write nothing bad about it

Reviewed on TrustPilot

13 July 2017

I purchase a voucher from the wowcher website for 20 by 30 canvas I was very shocked and worried after reading the review as I didn't before I purchase it! But 5 days after I order my canvas arrived. It is so beautiful I couldn't ask for more for the price! I am very very happy with my purchase. More...

Reviewed on TrustPilot

10 July 2017

Ordered 4 canvases via Wowcher. Three arrived within a week and one was damaged in transit. Phoned supplier and a new one is being sent out. Goods get damaged; but customer service was courteous and helpful. The 3 which arrived are lovely. More...

Reviewed on TrustPilot

23 June 2017

I was worried when I saw some of these reviews after my order never turned up and appeared to have gone back to the sender. I contacted yourperfectcanvas and they got it all sorted for me, getting my order to me at my work address - different address to where I had originally had it sent.I can only assume the cause of most of the negative reviews is because of the delivery company. I've had many negative experience with deliveries using this particular courier, and unfortunately it reflects poorly on the company sending the parcel. More...

Reviewed on TrustPilot

19 June 2017

I am really impressed with the amazing service i received. I had a problem using the website so i called up and the lady on the other end assisted me the best she could and told me to email over the details and she would place the order on my behalf. I emailed it over and within mintues she had confirmed the order for me. 3 days later (10am in the morning!!!!) my canvas arrived and was in perfect condition. It was a gft for my mum and she loves it!! Thank you for all your help. More...

Reviewed on TrustPilot

5 June 2017

I bought my voucher online before I read the reviews....and I've gotta say...I panicked! So many negative reviews. I ordered my canvas less than a week ago and it arrived today in perfect condition exactly as ordered. The only thing I can think is maybe some (not all, but some) of the issues are because are using low resolution images (from a mobile etc) that lose clarity when blown up to larger sizes. I used a digital image taken from my SLR camera and there was no problem at all.Maybe I got lucky, maybe the people who have a good experience don't take the time to comment. Who knows! Either way, I'm a very happy cusomer :-) More...

Reviewed on TrustPilot

21 May 2017

I ordered a canvas using a wowcher code - unfortunately it did arrive slightly damaged but the customer service was perfect - I got in touch and a new one was dispatched promptly. Great service from Lucy.

Reviewed on TrustPilot

31 March 2017

I did take a risk placing my order after seeing the poor reviews, however I decided to go ahead and use my voucher and place an order for a large canvas and I can say I was not disappointed. I was lucky I did not have to contact Your Perfect Canvas and my order ran smoothly. My print is of good quality and arrived in a reasonable amount of time. More...

Reviewed on TrustPilot

8 March 2017

This is the third time I have used "Your Perfect Canvas" . Each time I have been delighted with the quality of the images when the canvas arrives. The web site template is easy to use and shows you how your product will look on canvas. I would recommend "Your Perfect Canvas" to new and returning customers. More...

Reviewed on TrustPilot

30 January 2017

So after buying this of woucher and ordered my acrylic picture I then decided to look at the reviews.... say the least I was not looking forward to not receiving my item! And was already thinking how do i get my money back, well no need thank you amazing service very quick and I love it!!! Although anyone wanting the acrylic pictures I'd recommend paying the extra to have the holes put in (i didnt and now I don't know what to do lol) More...

Reviewed on TrustPilot

25 January 2017

Don't usually write reviews but decided to write one. Although the canvas' were slightly delayed they were absolutely beautiful and great quality. We've all purchased from wowcher and I assume they took on more orders than they expected. They obviously have staffing issues due to the volume of work they've taken on. They're getting a lot of bad reviews but when you're paying for a canvas at such a discounted rate expect a delay. If you want immediate delivery then pay the standard rate elsewhere. I messaged them on Facebook and they responded promptly. More...

Reviewed on TrustPilot

16 January 2017

I have bought a voucher for their set of 3 wooden hearts with printed photos during the Christmass. It arrived today, which is a good time, taking in account the holidays. I only contacted the customer support the first week of January to get some estimate of dispatch as I was leaving for holidays and would have to arrange someone to get the package for me. I received a satisfying and polite reply, and the product arrived as promised in the e-mail.Reading the reviews here, I have been little worried about the quality and the accuracy of photo emplacement. But the result exceeded my expectation. The position of photos is exactly as I have chosen and the print looks good. There´s only one little minus, when looking very closely at the pictures, there are about three tiny white spots. However, it might have been as well caused by the courier during delivery, and it can be seen only from a very close distance. Overally, I am satisfied. More...

Reviewed on TrustPilot

23 December 2016

I placed and paid for my order on the first of December, I contacted Your Perfect Canvas on the 10th December as my order status showed pending. I received a reply saying that everything was ok with my order and that it could take upto 14 working days to arrive. Two more emails and no reply, this morning 23rd December checked my status and my order is still pending, have just sent another email.. Obviously not going to get the canvas before the New Year, very disappointed as this was a Christmas gift for my mother..I received a response on the 1st January... My uploaded image wasn't suitable so could I please resend the original image. 3rd January I received an email stating that my image had been received.. 19th January email to say that my canvas had been despatched, Monday 23rd my canvas was delivered. The canvas was well worth the wait, I am delighted with it, a very belated Xmas gift but it is,as I said, well worth the wait.. I gave 1 star because of the pre Christmas experience but post Christmas i'll give them 4stars based on communication and quality.. More...

Reviewed on TrustPilot

21 December 2016

Ordered my canvas on 8/12/16 and made payment. Was assured on the website when ordering that the canvas will be delivered before Christmas. I have emailed them and trying to contact them but can't get through. Not sure if the order will be processed in time or not. Still waiting for response for my email sent to them!Thank you. Now got an updated email that the order is processed and dispatched. More...

Reviewed on TrustPilot

19 December 2016

Originally purchased a voucher code through a website for this company and placed my order int he middle of November. Whilst waiting for the order to arrive i was a but unsure after reading quite a few negative reviews on here. My canvas arrived after 11 working days and was perfect. They kindly send me another voucher code that i could use again. I duly did that same day and ordered another 3 canvas that I'm sure are going to make perfect Christmas as pressies. The only one slight down sound is they did take a while to arrived in comparison to other company's used before be for the price and the run up to Christmas i am over the moon. Excellent communication when emailed as well. Would deffo use and again an recommend to friends. Thanks again. Lindi Townsend More...

Reviewed on TrustPilot

15 December 2016

I don't want to give any company bad feedback but I can't see how I cannot on this occasion.I ordered a canvas from living social on the 29th October and thought it would make a great addition to my front room, the price was good and if the product was good then I would order more through YPC. However, I started to worry as I had not yet received my order so on the 20th November I sent an email and got a response pretty quickly saying that they had tried contacting me (I had received no email correspondence before this time) saying that due to the size properties of my photo they could not stretch it enough over an A0 so needed another picture. I then sent another picture via email on 21st November and again a quick response via email saying they will attach the image and I will receive a dispatch confirmation via email.No dispatch confirmation email sent so I sent another email on 1st December saying that I had not received anything as yet and on the 5th December I received an email from them saying it will be dispatched within 48 hours.15th December and as yet I have no canvas so sent another email and awaiting the response.This isn't a Christmas present anyway but do not believe that I will get this before Christmas.I have now received the canvas and it is excellent! There has been good communication throughout and would recommend Your Perfect canvas, they have spoke to me throught More...

Reviewed on TrustPilot

14 December 2016

Great service just before Christmas, my canvas arrived today & is such good quality was not expecting the photo to come out as well as it did. Will definitely order from them again. More...

Reviewed on TrustPilot

14 December 2016

Good communication, speedy delivery and the canvas was a high quality finish, which was better than I was expecting for the price, would definitely recommend.

Reviewed on TrustPilot

9 December 2016

Despite some initial problems with my order, I cannot fault the excellent customer service from Lucy who responded to my issues promptly, politely and efficiently. Credit where it's due, this is obviously a busy time for them and they still sent my replacement canvas out in time for Christmas and it looks great. Many thanks. More...

Reviewed on TrustPilot

30 November 2016

All I can say is do not hesitate to use this company. Despite reading the bad reviews I felt that they could only improve. I am not disappointed at all, the canvasses are superb, the communication was spot on and the delivery time was more than timely. I WILL use this company again and I would encourage you to do the same. More...

Reviewed on TrustPilot

14 November 2016

just got my canvas EXCELLENT.order service excellent from Lucy.price is better than I can find on the net.will order some more from them.

Reviewed on TrustPilot