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Winserve Care Services Ltd

Multiple locations

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‘21 Certificate of Excellence, 2021

About

Winserve Care Services Ltd is your trusted partner in care, offering personalised and compassionate services to individuals in Leeds and Cornwall. Care is at the heart of what we do, guiding every interaction and decision we make. With Winserve Care Services Ltd, you're not just a service user;

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6 hires on Bark
12 min response time

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5/5

1 customer review

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4 March 2021

Home & Domiciliary Care

Professional, caring and excellent communication

Q&As

Winserve Care values individuality. We understand the importance of ensuring that dignity and independence is maximised always. Therefore, Winserve deliver personalised care plans to individuals that are designed and delivered according to their own beliefs and abilities.

o Winserve Care team will always wear full PPE kit (gloves, face masks, and aprons when in my house.
o Carers will also practice highest hygiene to reduce the spread of COVID-19.
o Should any of our staff suspect or exhibit any Covid-19 symptoms they will stop coming to work, isolate and get tested before returning to work.
o Our carers receive weekly COVID tests.
o Our carers have been vaccinated

Services

This may include personal hygiene, bathing, showering, hair washing, grooming, shaving, oral hygiene, help with dressing, nail and skin care, continence management, catheter/stoma care and the like. These matters each contribute significantly to the quality of one’s life, which is why our carers are trained to provide Personal Care respectfully and with the requisite dignity.

The Winserve team will understand the client’s medication requirements and then provide a service that is there to remind and prompt the client to take medication, ensure the correct dosage is taken and keep a record of all medications administered daily.

NHS guidelines recommend that adults do some type of physical activity every day. Using this, we can help with physical exercises at their own pace. We can suggest new activities, keep track of exercise, and encourage service users to be more active.

We support you with shopping. This may be anything from picking up milk and eggs, to assisting you to go to your local supermarket.

Our staff have food preparation training, and they are ready to support our service users with their meals. We can assist with making a cup of tea, a sandwich, all the way up to helping our service user with a full cooked meal.

We help you to keep your home clean and tidy. We assist with: washing up, cleaning surfaces, making the bed, vacuuming and more.

We provide high quality care services for seniors. We understand that everyone's needs are different and will tailor our care to your needs.

We are experienced in promoting independence of those with dementia, while making sure they are safe and cared for.

It is important that those who care for others can also care for themselves. This is why we offer a respite care service, to give loved ones a break and piece of mind.

We are home care specialists, and can meet all of your home care needs. If you are unsure of exactly what services are available please get in touch with one of our Care Advisors.

We provide DBS checked, care trained care professionals to support our service users live independently in their own homes.

Our supported living services are designed to empower individuals to thrive within their tenancies and community involvement. From daily tasks to pursuing hobbies, employment, and social interactions, our experienced team is here to provide the right level of assistance.

Autism and Learning disabilities can affect social interaction, communication, and behaviour. Through detailed care plans, including sensory profiles, communication passports, sensory-friendly environments, and engaging activities, we create a space where individuals with autism can thrive at their own pace.

Navigating the complexities of mental health can be challenging, but at Winserve, supporting mental health matters, and we continue to provide our clients with unwavering support during their most difficult times, with tailored support in managing triggers, emotions, and challenges.

Our experienced, trained staff manage and respond to challenging behaviours using evidence-based techniques. Working with individuals, families, friends, and healthcare professionals, creating support systems to successfully de-escalate situations and reinforce positive responses.