Window Warranty (UK) Ltd

quick response to initial enquiry as also now have leak on front bay. Emgineer one week later BUT still waiting work to be arranged - Particularly the leak . rating hopefully will improve - 3 weeks since initial enquiry More...

The only builder to return a call and visit? Other than bark I applied for a roofer/builder on two other top trust web sites, only bark delivered for us with Window Warrenty taking the time to visit and quote, top marks all round

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Reply from Window Warranty (UK) Ltd

Hi Mr. Farnell Thank you for your comments. They're much appreciated. WW team

OK professional the sales rep was polite and knowledgeable

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Reply from Window Warranty (UK) Ltd

Hi Mr. Johnson Thank you for your comments. They're much appreciated. WW team

Very professional service from start to finish. Well worth the money for the product and standards this company provides.

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Reply from Window Warranty (UK) Ltd

Thank you for your very positive comments. WW team

Great service and professionalism within the company. Excellent all round.

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Reply from Window Warranty (UK) Ltd

Hi Mr. Rae. Thank you for your kind comments. Anything else in the future we can do for you, please let us know. Thanks again WW team

Amazing process from start to finish might not of been the cheapest but no pushy salesman and the workmanship is fantastic would definitely recommend thanks again 😀

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Reply from Window Warranty (UK) Ltd

Hi Mr Haines Thank you for your comments. Glad we could be of service again. WW team

Very professional company, the representative Jonathan Edwards was very professional and did an excellent job

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Reply from Window Warranty (UK) Ltd

Hi Mrs Wigan Thank you for your kind comments. Please contact us again when you are ready for the other works. WW team

Perfect, efficient & informative service. The work carried out was to a high standard and I would and have highly recommended already. Thanks guys!

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Reply from Window Warranty (UK) Ltd

Hi Thank you for your comments. They're much appreciated. WW team

Hello All,

I would just like to thank everyone involved in the service to my windows. I dealt with Pheobe and Lewis who were very patient with me in answering all my questions when making the decision to get this work done. There was absolutely no pressure, nothing but helpful and courteous. The office girls were pleasant and friendly and I can’t fault the workmanship. What a lovely polite chap Phil is.

Thank you all, a very happy customer. More...

Fabulous service from start to finish. Would highly recommend!

Really professional, very friendly and great prices I would highly recommend

Windows Fitted Fantastic, and the guys were great!

Fantastic work and so helpful the fitters will go out of their way to make sure the job is done to your satisfaction! Would definitely recommend!

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Reply from Window Warranty (UK) Ltd

Hi Glad you are happy with everything. WW team

Excellent workmanship and manorism price may not of been the cheapest but the attitude and non pushy salesman sold if for us highly recommended 👍

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Reply from Window Warranty (UK) Ltd

Good afternoon Mr. Haines Thank you for your comments. Much appreciated. WW team

The work men where on time friendly and clean the work they did was excellent and value for money. I would recommend them to anyone.

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Reply from Window Warranty (UK) Ltd

Hi Mrs. Pitt Thank you for your comments. Glad to be of service. WW team

Pleasant staff from start to finish
Timely and efficient
Good Job reasonably priced too
👍😊

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Reply from Window Warranty (UK) Ltd

Thank you for your comments. Great to do business with you. WW team

Very happy with the outcome.
Windows look back to brand new after a full service. Engineers worked hard all day in the sun and office staff were very efficient in keeping me informed throughout the job.
Thanks a lot all

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Reply from Window Warranty (UK) Ltd

Thank you for your comments. Much appreciated WW team

Excellent job from start to finish , fantastic company will definitely be using them again in future

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Reply from Window Warranty (UK) Ltd

Hi Sarah. Thank you for your comments. Glad you were happy with our work. Look forward to dealing with you again. The WW team.

Excellent service, responsive staff - love my new windows!

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Reply from Window Warranty (UK) Ltd

Hi Thank you for your review, it means a lot. The WW team

I found the team great to work with recently, friendly and knowledgeable :)

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Reply from Window Warranty (UK) Ltd

Hi Charlotte Thank you for leaving a great review. The WW team

New guttering looks great and the staff are really helpful!

Thanks Graeme and team for my new home makeover. The windows and guttering look great! Thank you 😊

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Reply from Window Warranty (UK) Ltd

Good afternoon Mr. Graham. Great to receive your review. Your house looks stunning. Thanks WW team

Great company to work with. Staff are polite and friendly

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Reply from Window Warranty (UK) Ltd

Hi Thank you for your positive review. WW team

Everything was fine until I decided to cancel the contract. (Within 7 days). Although their Agreement states that refunds will be made 'not later that 14 days after cancellation', it was over a month until I received my deposit of £500, despite several phone calls and an email. They gave me all sorts of excuses when I phoned, which I considered to be delaying tactics. They didn't have the courtesy to reply to either my cancellation email or the one I sent chasing up the refund.
I would never consider using this company again. More...

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Reply from Window Warranty (UK) Ltd

Thank you for your review and your comments have been noted. We again apologise for any inconvenience caused. You will recall our conversation when we advised you our in-house accountant was unexpectedly off work due to a sudden bereavement. I promised you the matter would be dealt with on my return from holiday, which it was within hours of my return. Thank you again for your patience. WW team

Very disapointing, Rep was full of promises how work would be carried out. men had scaffolding in van! asbestos would be removed within regulations. Front of house work done very quickly, rear over conservatory, no scaffold. Still waiting. More...

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Reply from Window Warranty (UK) Ltd

Thank you for your comment and this has been noted. May we apologise for the delay. However, I feel this review is a little unfair as you are aware as we were let down by the scaffolding company and will be completed as soon as the correct safety measures are in place. You also stated you were happy with the work already carried out and no money will be requested until the work is complete. We are on it and every effort is being made to finish the contract as soon as possible, Thank you.

very efficient coming to survey awaiting job date

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Reply from Window Warranty (UK) Ltd

Hi Thank you for your positive review. Glad you are happy. WW team

What an absolute waste of space this company is!
I arranged for a quotation for Seamless Aluminium Guttering for the front of my house, and informed them that my neighbour would be interested in having his done at the same time.
The guy turned up slightly earlier than booked, which I wasn't bothered about as it saved me sitting around waiting.
He made an assessment of my requirements, and then went with my neighbour to check his.
On his return, he informed me that he had taken pictures and would contact me with a quote. I asked him for a ball-park figure but he just said it was difficult to do so there and then.
After 3 days of hearing nothing, I contacted the person who initially arranged the quotation visit who said that he couldn't understand what had happened and he would look in to it and get back to me. I'm still waiting!
10 days after the quotation visit I received a phone call from another person from this company asking if I was satisfied with the quote. I informed him that I had not received a quote.
After some discussion he asked if he could arrange another visit for two days later between 10am & 12pm, to which I agreed.
On the agreed day I was invited to a last minute event which I had to decline because of the pending appointment, and guess what? Yep! The the time-wasting idiot never showed up!
If this is how this company performs, then I don't hold out much hope for their future! But I bet when times turn difficult, they'll be pulling out all the stops, and I just hope that I might need some work done then. But guess who won't be getting a sniff at my business?
Total waste of time! If you want my advice, take your business elsewhere! More...

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Reply from Window Warranty (UK) Ltd

Hi Thank you for your comments, which have been noted. We are sorry if you feel we have let you down on this occasion. At that point, you left our representative alone with only a vulnerable adult to deal with, we made the decision to not continue further. We encourage all comments, good or indifferent as it helps us improve our service. WW team

Price quoted was a joke, £9,000 to replace gutters, 0thers quoted £2600 for the same job..

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Reply from Window Warranty (UK) Ltd

We thank you for your review and your comments have been noted. Our tailor-made bespoke rainwater system featuring timeless elegance that complements any property. It is a robust seamless gutter that eradicates the problems of leaks and problems associated with most alternatives. It has been specifically designed to deal with heavy rainfall and includes a stainless steel micro-mesh gutter guard preventing leaves and debris from blocking escape outlets and carries a transferable lifetime guarantee. Given that your property includes a sympathetically restored barn conversion and due to the area size of the roof and volume of water it will shed, our surveyor recommended what he thought your property deserved and not an inferior cheaper alternative. We pride ourselves of offering the best product for each home and work up to a standard and not down to a price. We thank you for the opportunity to respond and explain the quality of our workmanship and products. WW team