We Restore Calm

About

With a remarkable 17-year journey at RoyalMail, Marie Coombes is a seasoned expert in HR, conflict resolution, mediation, and employee engagement. Her mediation prowess, with over 300 successful interventions spanning diverse sectors, hinges on her unique ability to swiftly connect with staff, unions, and management, making her a trailblazer in workplace mediation.

Marie's impact doesn't stop at mediation. She excels in crafting customised group sessions and team activities, uncovering core organisational issues and steering them toward resolution-oriented employee relations and conflict management, ultimately enhancing well-being and engagement.

Marie's true passion lies in mental well-being and trauma-informed practices. Her training and coaching empower individuals to break free from stress cycles, regain focus on their priorities, and maintain a calm mind on the path to confidence personally or professionally. Her advocacy for mental health, suicide prevention, workplace well-being, and the profound link between conflict and mental health is widely recognised.

Accolades include multiple Mediation Team of the Year awards whilst working for RoyalMail and the prestigious 2020 WorkplaceMediator of the Year from the CivilMediation Council. Judges praised her expertise in mental health and her swift adaptation to online service delivery during the COVID-19 pandemic.

With an MBA and Fellowship from the Chartered Management Institute, Marie Coombes continues to reshape workplaces, challenge toxic environments, and champion mental well-being. She's not just an expert; she's a catalyst for positive change.

Feedback for Marie Coombes:
“Marie was very professional and understood the demands of both of our roles, as well as the complex mental health issues that were underpinning this case. She enabled us to reach conclusions which were suitable to our roles, whilst understanding the hierarchy in place but remaining neutral and treating us equally.”

“I had previously been made to attend mediation and the process had been awful and added to my distress considerably. This process was so much better and has left me feeling positive about the future…. Marie was kind and professional – thank you so much, you may have helped to save my life and career.”

“Marie was lovely. Very kind and made me feel safe during the process. A true credit to her profession.”

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