VP Smart Removals

We opted for 2 days removing service of 2 bedroom fully furnished flat. The service provided was superb! Nicolay's team came in early in the morning, carefully packed all the items, including very fragile once. Nothing was damaged or broken in the process, everything was handled with great care! They even managed to disassemble and put back together our large wardrobe, which barely fit into the new flat. On the second day, we had 2 teams working for over 12 hours straight. They worked quick, communicated well and really put effort to make our move as smooth as possible. For both days, they managed to find parking spots at both addresses, even though I could not provide them with the official parking spaces. Highly recommend! More...

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They did a great job moving our things. We had no breakages, they were always ready for the next stage and worked hard to finish in time for the end of the last hour (we were paying by the hour, so really appreciated this)

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Great service, professional, would definitely recommend!!!

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They were excellent. On time, polite, professional and did everything possible to make the move easier. Definitely recommended

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Can’t recommend them enough! The move was stress free and the team was quick, efficient and very friendly! They’ve arrived on time and followed all my instructions.

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Excellent service on such stressful time! We took the packing + removal package and the team was very nice and efficient. We would definitely recommend that company! Thank you very much!

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I used pest control services and their response was immediate. Professional and efficient. Petar was very friendly and informative and took the time to explain everything. Would definitely recommend

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I am impressed how the VP Team Jeffery and Joseh were on time at our flat. Furthermore, the team took good care of our delicate items. Overall, the experience with the company and the team was very positive. Will definitely use the company again. More...

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Excellent service at a reasonable price. Would highly recommend -- they took a lot of care to move everything safely and were incredibly friendly, efficient and hard working. Definitely use this company if you're moving house! More...

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On time arrival and starting the job, On time finished the movement, Great 👍

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These guys are just fantastic. hard working, zero grumbles, punctual, professional, on time. Couldn't ask for anything more. I've used them for my last 2 house moves and also use them for moving to and from trade shows with the company I work for. Faultless, friendly, and can't recommend them enough. Just a great group of people. More...

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Amazing service from my first email through to completion - the office staff are incredibly friendly and helpful and the two chaps that completed my house move were on time, professional and cheery. Absolutely worth every penny - and they are already very competitive with pricing! More...

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We recently moved from London to Wales and VP Smart Removals carried out the 3-day, long distance move for us. Their charges were very reasonable and their service was excellent from start to finish. We found the company very easy to work with and the whole process was straightforward. Everyone we engaged with in the company was professional and reassuring when we had worries. They treated all our belongings with respect. Gabriella answered all my questions patiently and was not phased at all when we had to keep changing the move date. "Please, keep us updated and everything will be fine." We were especially impressed that they did not expect to charge for "waiting hours" but were content to work around potential delays from the estate agents and solicitors. The team, led by Nas, who actually carried out the move, were punctual, incredibly hard-working and always cheerful, even when they were obviously tired at the end of a long day. We would have no hesitation in recommending them. More...

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Fantastic service from start to end from Amy and the team who were very responsive and helpful with the booking to Ivo and George on the day who did a fantastic job and were very careful with all our things.

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Moved from a 2 bed to a 3 bed house with all packing included in 1 day. Faultless service from receiving a quote to the end of the move day. The 3 men worked tirelessly all day, and with a sense of humour. They also thought outside the box (so to speak) when the bed wouldn’t fit up the stairs! Highly recommend. More...

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I hired VP Smart to move from a 2 bed flat to another one. They arrived on time, were super professional, friendly, and handled everything with care. I am very happy with the service provided and will definitely book with them again for a future move. More...

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Fast and smooth service

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Needed some delicate musical instruments to be moved across town (piano, base, violins, etc.) and received a great service. I was very worried about the items being damaged, but everything was moved safely and the guys were extremely nice and helpful. Would definitely recommend and use again. More...

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Moved house with VP last Tuesday and the whole process from start to finish was excellent! Ana was super responsive on the phone and was able to answer all of our queries, and then on the day Emil and Nikolai arrived 10 mins early and were total professionals. They totally understood the stress of moving, were very considerate with our things and our cat and were very personable. Couldn't recommend VP any more! More...

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Without a doubt the loveliest guys you will meet!! Super efficient, and super friendly. No job is too much!! By far the best removals around. Highly recommended!!! Thank you for making a stressful day fun and efficient!! More...

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Excellent thank you

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I have used this company twice once for pest control and the second time when I was moving. I can say that they are great professionals. I would definitely call them again the next time I move. THANKS SO MUCH GUYS !!! 100% More...

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Did a fantastic job moving me from London to Yorkshire. They turned up on time, were friendly throughout even though they were loading the van from a second floor flat, and worked really hard to get it done quickly and carefully. Got the job done for a great price. Would definitely recommend. More...

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Absolutely brilliant removal service, I can highly recommend them!! They handled everything so well and were brilliant value and so friendly too. Will tell all my friends! THANK YOU! More...

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Horrific. Absolutely awful. I very rarely write bad reviews but dealing with VP has been hellish. Long story short, they left a load of items at my old property. I asked them to go and retrieve them, they refused. The movers were specifically instructed to move everything in the flat, including over the video survey, and yet they didn’t do it. All I asked was that they put the issue right, and they refused. They have been rude, unhelpful and unkind. They’re not a cheap service - please don’t waste your money, use pretty much anyone else instead. More...

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Excellent service from quote through to payment. Always responded to questions within a few hours, professional & courteous. On the day of the move this was also reflected in the movers who arrived for the job. They loaded the whole 2 bed property into the van in about 45 minutes, carefully protecting items like my TV and wooden dining table. Unloading took longer due to 2 flights of stairs, but the guys worked extremely hard on a very hot day. Can’t fault them, and the bed disassembly/reassembly was quick and trouble free, which saved me loads of stress. Would use again! More...

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Moving is stressful and the friendly team at VP removals made my life so easy on the moving in day. They're so professional, quick, friendly and helpful. Had the best best experience with them. Thank you VP removals! More...

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Nas and Josh were very professional, very friendly and polite, very careful with all our stuff - both with the packing and the loading as well as with the unloading. Based on this experience I would definitely recommend VP Smart Removals. More...

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The team helped us with moving earlier today and I highly recommend them. They were careful with everything both during loading as well as unloading. Very very professional in their approach. More...

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Cannot recommend this company enough. A move from West Sussex in to London with limited parking options was made light work by the entire team. Items of furniture and my mattress were wrapped and packed perfectly to avoid any damage. Professional, friendly and quite a good laugh made my move relaxed and stress free. Thank so so much to you all! More...

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Cannot say enough good about every aspect of this business. When moving out, there were never any issues in terms of tackling every task from taking down and apart furniture to help with wrapping and packing. When moving in (20 day gap) everything was organised with calls confirming everything was on track and verifying that I had access to my new property. The moving in itself was very quick, despite the huge volume of boxes and furniture. From start to finish, everything went smooth, with great communication with the movers and the head office. Highly and strongly recommend! More...

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Great service, on time and fast.

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If I could I would add 6 stars ! all was perfect, staff, booking, services ! definitaly recommand

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Moving house can be a stressful time, and having a team of unknown people take all of your worldly belongings, pack them up and transport them to your new home forces you to place a lot of trust in them. Gabriella started us off by being very responsive, informative and flexible when planning the move, earning that trust. The removal teams themselves were fantastic. Really professional, incredible parking skills, so positive and energetic even when it got a bit stressful parking in our new place - honestly we couldn't have asked for anything more. Would highly recommend. More...

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I had a fantastic experience with VP Smart Removals and they took a huge amount of stress out of the move. They were great, packed up my flat the day before the move, then cleared my property so quickly on the move day. They were also fantastic with unloading at the other end, putting beds and cupboards back up so quickly and even putting a lot of my belongings into the attic. They were fantastic, I thoroughtly recommend them and would use them again. Thank you VP Smart Removals! More...

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The whole process of moving was brilliant from start to finish. Ana who took my initial enquiries was very helpful and patient and and rates were very competitive. Nicoliai and Caesar who did the actual move were amazing!!! On time, very hardworking and respectful, they did all humanly possible to make sure all our things fit and just do a single move! We still cant believe how they pulled it off. Kudos to your team of hardworking professionals and we will definitely use your services again if needed. Highly recommended!!! A+++ More...

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Musti and his team showed up on time and despite taking 3 loads up 37 steps at the new place, they never stopped smiling and showing they cared about me as a person. I have a tremendous number of books and clothes. In some ways this was more difficult than if I had had big pieces of furniture. It ended taking 3x as long as originally estimated but I don't think anyone else could have done better, They also made sure that my bed was put together so that I could sleep in it the first night, even though we were all beyond exhausted. I can whole-heartedly recommend this company for honesty, responsiveness and overall kindness through the most difficult move in my life. They even followed up after the move to make sure I was ok. More...

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Big thank you to Daisy who kindly arranged my booking for my move in London and thank you to the 2 technicians who were very professional, patient and careful with moving all of our belongings - I would certainly recommend VP Smart Removals and will be using them again in the future. Thank you!

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Really professional and helpful. Went above and beyond and would definitely recommend!

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Excellent 5* Customer Service. We used VP Smart for our move from London to the Midlands & their service was exceptional from our first call. Ana sorted everything out promptly & was flexible when we needed to change anything. On the day the 2 guys arrived on time, were polite & friendly at all times. They loaded our furniture with care & efficiently. VP Smart made our move as stress-free as possible. I would highly recommend using their services. Huge thank you to you all! More...

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Can’t recommend the guys enough - Daisy was so lovely and helpful to organise the move and called me up to discuss the options and prices. For the move, today was the hottest day of the year so far, but Nikolai and his colleague were excellent - friendly, efficient and incredibly helpful. Completely took the stress out of moving and they felt like friends to us. 100% would use again and recommend to all our friends - thanks ! More...

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