Trinity Rescare UK
London
London
Trinity Rescare is a care agency that provides domiciliary care and support to services users so that they can live independently in their own homes.
We offer high-quality personal care, which represents excellent value for money. At Trinity Rescare your comfort is our business, we make you comfortable in your home.
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What do you love most about your job?
I am very passionate about my job. I help my clients with daily personal care, promoting and safeguarding their welfare, empowering them and listening too.
What inspired you to start your own business?
I have worked and gained experience in social care for 24 years. I believe our clients are the centre to their care and we need to respect their decisions, wants, and needs. I wanted to provide quality care focusing on clients needs.
My business use person centred approach and recruit carers who have good qualities of care e.g. empathetic, reliable, patient, observant, caring, respectful, practical, experienced, and qualified.
Why should our clients choose you?
Our clients are at the heart of everything we do, we are flexible, responsive and passionate about making a difference. Our aim is to enable you or your loved ones to live independently in your own home.
All our employees are fully trained and competent in providing health and social care. This includes moving and handling; use of equipment; safeguarding and protection of vulnerable adults; personal care and dignity in care; infection control; nutrition and food hygiene; medication awareness and assistance. Our full training course is completed by our carers annually and as and when required to update their knowledge and skills.
Can you provide your services online or remotely? If so, please add details.
We follow up by weekly call to all clients and monitor carer at all times. COVID-19 has brought changes to the way we do things and i believe email is the best and most efficient form of communication with all our stakeholders.
What changes have you made to keep your customers safe from Covid-19?
To ensure that safe, effective procedures are in place with staff and clients having information in an accessible format.
Trinity Rescare UK Ltd to stay up to date with reliable source source of information and has the flexibility to respond when required.
All our staff are tested every week.
Risk assessment is done before visit. Use of PPE is recommended when providing personal care (this is called donning)at all times.
PERSONAL CARE
Getting out of bed
Washing / Bathing / Showering
Getting dressed / Undressed
Managing continence
Emptying commodes
Skin and Hair care
Prompting to Take Medication
Going to Bed
DOMESTIC SUPPORT
Making / Changing the Bed
Laundry / Ironing
Washing Up
Cleaning Toilet / Bathroom
Light Housework
Shopping
Assistance with using Heating / Fires
One Off Cleaning Tasks (e.g. Spring Cleaning)
ADMINISTRATIVE
Provide Advice and Supportive Information
Risk / Health and Safety Assessments
Quality Assurance Visits.
Telephone Calls and Questionnaires
Regular communication with your relatives
Assigned Co-ordinator
Care Plan Reviews
Interagency Liaison (e.g. attend review meetings with Care Managers as requested)
NUTRITIONAL CARE
Preparation of Breakfast
Preparation of Light Meals / Snacks
Preparation of Drinks
SOCIAL CARE
Assisting with maintaining social contact
Assisting in Making Appointments
Assisting with Attending Clubs / Day Care Centres
FINANCIAL CARE AND CORRESPONDENCE
Assistance with Budget Planning
Assistance with Correspondence
Collection of Pension / Benefits
Assistance with Use Of Telephone
Assistance with Paying Bills
