Toolbox Marketing
Bury St Edmunds
(3)
Bury St Edmunds
(3)
Toolbox Marketing provides insight-driven strategic and creative solutions to marketing challenges. We are your in-house out-sourced marketing partner.
We are shopaholics, geeks by nature, addicted to social networks and completely crazy about design.
Show more
3 customer reviews
Martin Blackwell
Working with Toolbox was a real pleasure. Not only are they knowledgeable and responsive they are also very nice people!
Reply from Toolbox Marketing
Thank you Martin, it was our pleasure to support you on your Monster Hero Safari project. We enjoyed getting involved with the campaign and delivering marketing support and are pleased to have been able to contribute to it's success.
Dinkie Williamson
Toolbox have delivered excellent service and great creativity. We had a complicated project but the team have listened well to understand our needs and to get details correct. We are very pleased with products produced and the overall experience. I would highly recommend them! Thank you toolbox marketing! More...
Reply from Toolbox Marketing
Thank you Dinkie! It has been a pleasure to help and support you on your projects funded by the National Lottery, getting creative and supporting a great team of people. We look forward to seeing the children's reactions, learning about the history of Bardwell.
Stephen Larder
Toolbox have been instrumental in transforming the look and feel of our business through the creation of a new brand. Speedy, responsive and innovative through the whole process. Great bunch to work with, always adding value. Thanks More...
Reply from Toolbox Marketing
Thanks Steve! We've really enjoyed working with you on The Grumpy Goat brand. It's not often you get to launch a new brand during a global pandemic! We'll see you at the bar once Lockdown 2.0 is over for a celebratory drink. In the meantime, we'll continue to support you and the goat for any of your marketing requirements.
What makes a great website?
There are several factors that make a GOOD website including consistency, colours, typography, imagery, simplicity and functionality but what makes a website GREAT is the combination of those factors that are used to suit the end-users. It is so important to really understand who the target audience is and why they will be using the website, only then is it possible to design and build a website that ensures visitors will take the desired action.
What questions might you ask a client when starting a new project?
'How do you like your tea?'
'One biscuit or two?'
Then we have our cuppa's ready we could sit down (in person or virtually) and have a good old natter about the project (the weather, lockdown etc!). We are not the type of agency that has the 'one size fits all' attitude so try to avoid too many set structures in the way we do things, we prefer to tailor our services to suit your needs and work in partnership.
What do you love most about your job?
Seeing an idea go from a scribble on a piece of paper, or a crazy idea that wakes you up at 2am, to the finished article!
What inspired you to start your own business?
Working with other marketing agencies that didn't fully understand our needs (20 years ago) and were not flexible enough to adapt to suit businesses of different sizes and budgets. We felt there was a gap in the market for someone to do it better.
Why should our clients choose you?
Because we are the nuts and bolts of the marketing industry, thinking outside of the (tool)box!
Can you provide your services online or remotely? If so, please add details.
We work with, and have worked with, clients up and down the UK from as far south as Southampton to as far north as Aberdeen and we are based in sunny Suffolk. With travel restrictions and lockdowns we have had no choice but to work online and remotely, something that we perfected prior to Covid-19. Don't get us wrong, we much prefer face to face meetings to video calls, but we are happy to communicate and service clients digitally and remotely. Phone calls, video calls, WhatsApp, Zoom, texts, pigeon post - you choose!
What changes have you made to keep your customers safe from Covid-19?
In the few chances we had to meet our clients in real life, we kept them safe with a 2m tape measure, bright pink mask, chocolate biscuits and positive stories. For those that we have worked with remotely, we check in with them regularly to make sure they are still safe, happy and healthy.
Creative services
Large or small, we treat every creative project as an opportunity to make a huge impact on your target audience. Our approach to copy and design for brand and tactical communication combines a sound strategic foundation based in research with insights that translate into emotionally engaging stand-out communications that make people want to engage with your brand.
As said by Marketing Week, “Creativity is the oxygen in marketing – it is important in all aspects, from how we understand and collaborate with the people who use our categories, to making sense of brand challenges, and coming up with memorable solutions which will build our brands, as well as landing a sale.”
Through holding weekly team brainstorms, we are able to generate new ideas and push boundaries to help drive growth and encourage engagement through our creatives.
Strategy planning
Toolbox Marketing provides insight-driven strategic solutions to marketing challenges.
Our work ranges from the serious business of strategic planning, brand strategy & repositioning, managing and enhancing stakeholder relations – to the magic of creating emotionally engaging campaigns and events.
We don’t sell strategic processes with fancy names but we do provide:
Bespoke strategic advice based on theory and insight
Depth of experience
A track record in building successful strategies and marketing in practice that deliver on goals and KPIs
Websites & Social Media
From content management that sparks engaging conversations about your brand to programming and tools that guarantee a strong online impact, we do it all to make you look your best, cut costs and get noticed.
Digital audience, engagement, sales and footfall-driving campaigns
Websites, smartphone apps, Facebook apps, games, e-mail marketing, digital marketing, SEO
Engaing events
We create memorable moments that educate, inspire and connect. We understand that experience is key to creating a bond between your audience and your brand, therefore it essential to deliver exceptional events that leave customers wanting more.
Event marketing helps us build strong relationships with loyal customers. Over time, people’s satisfaction with the things they buy will decrease, but their satisfaction with their experience at our events over time increases – making them return for more. These experiences, no matter how big or small provide memories and a greater opportunity to connect with our consumers digitally.
Whether the event needs to drive footfall and sales, engage with the community, or raise your profile we will develop a uniquely tailored stand out event to meet your goals.
