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Thornhill Clinic

Luton, Bedfordshire

(53)
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About

We are a private GP Practise in Luton, Bedfordshire, we operate on a pay as you go service, and offer GP appointments, second opinions, minor surgery, private referrals, ECG's, blood tests etc.
We have two very experienced GP's who pride themselves on patient quality and care.

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Reviews (53)

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5/5

53 customer reviews

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5 March 2024

Highly recommend this clinic! I couldn't get an appointment with my NHS gp, got an appointment the next day. The doctor I saw was lovely, actually listened to my concerns, and I could speak about more than 1 problem!!.. Will be back ..thank you again!

31 January 2024

I saw Dr Popat, lovely man, he actually listened and helped me with my concerns. Highly recommend Thornhill clinic, needs more parking.

31 January 2024

Staff very friendly, had a few health concerns, that I was able to get sorted. Done blood tests with next day results. Highly recommend, can bring up more than 1 issue!

16 January 2024

Excellent customer service, all staff friendly and actually smile!

16 January 2024

I can't recommend this clinic enough, I had a cyst removed that the NHS wouldn't do due to cosmetic reasons. I was asked to send a photo for a rough quote, and was booked in within 6 days to have it removed! Fantastic, on the day I had a consultation and had the cyst removed. Dealt with Jemma the whole way through, came in the following week for stitch removal. All was pain free and couldn't thank the team enough! Highly reccomend. More...

13 November 2023

Couldn't thank this clinic enough, I was lucky enough to get a same day appointment, spoke to the doctor about a few issues I had, I was in there for a good 20minutes. I was actually listened to and felt like the doctor genially cared. All the team are so friendly and helpful. I will be back if I find myself in this position again. More...

31 October 2023

So happy I found this clinic, such friendly staff, couldn't be more helpful. Doctor listened to me and helped my on going issue, will revisit if needed.

20 October 2023

I had a DNA and blood test done here by Daryl he was very knowledgeable in his field and gave me good advice. I highly recommend Thornhill.

20 October 2023

I visited this clinic for the first time, couldn't fault the team, from booking to reception and seeing the doctor, was nice to receive a smile. Got my blood results back the next day, thank you very much! More...

6 October 2023

Very happy with service, would recommend, Doctor listened and resolved my issue.

4 October 2023

Tried this clinic as couldnt get in to my nhs gp. Everyone was very helpful, think I was with the doctor around 20minutes was nice not to be rushed out the door, and I could deal with a few concerns. Will definitely return when needed! More...

4 October 2023

Couldn't thank Thornhill clinic enough, the receptionist gave me an appointment same day, when I arrived, all staff where friendly, got my blood results the next day, will use again! Highly recommend.

28 September 2023

Very bad experience very rude staff.
They don’t have any experience

26 September 2023

Amazing clinic, great communication from the team from booking, arriving and being seen by the doctor. I saw Dr Khanbhai very knowledgeable would recommend if your struggling with the NHS in getting appointments.

17 April 2023

I have booked on 13 of April circumcizion for me at 14:00 pm with Mr Dr A R Khan on privat Clinic Thornhill private Clinic and I payed depozit money .

On 13 of April I arrived at 13:00 pm with 1 hour early.
Mr Dr Amin came after 14:00 and call me for cirurgical procedure.

I was shocked, I couldn't talk, I said: I booked with Dr Khan.
Dr Amin said : Dr Khan is not here, do you want to do with me?

I said why I am not informed by Dr A R Khan or by Reception lady before to arrive or in this hour when I arrived 13:00-14:00?

Mr Dr Khan: I googled for 4 weeks:

The best circumcisions clinic and Doctors, always I found your name Dr Khan, Canary wharf, Leyton, Luton where you are working.
You can be stacking on traffic, flying cancelled, Doctors strike, are accepted but DO NOT inform me that you can not do the cirurgical procedure is Not accepted.
I booked for private one of best clinic and my deposit is a contract between me with clinic and Mr Dr AR Khan , you need to inform me, or reception lady who is in charge with booking , because I choose Mr Dr Khan.

I didn't arrive to clinic To Emergency, because I got accident!

I was waiting more then 1 hour, and the reception lady was not so busy (check the CCTV please, she been out side to buy food), she could spend 2 minutes to inform me that MrDr Amin will do the Circumcisions for me.

Because I was not informed Mr Dr Khan and your reception lady I wit give you 1 * review because no communication, no information.
We are in London 2023 Mr Dr Khan, I am sure London Mayor will not be happy about no communication , no information .

Review by Adrian
More...

12 November 2021

Saw Dr Amin - very efficient and professional. He did some blood tests personally and ensured that all the tests needed were second checked with me. There were a few queries about the blood tests which needed quite a few calls with the administrative staff - they were always helpful and did the follow-up as they stated they would do. Very good experience with this clinic. More...

6 March 2021

The staff and doctor were brilliant,the clinic was lovely and clean. I am a little disappointed that I paid £160 for blood tests ,and was told that the results would be 2-3 days,it’s now been 4 days ,the clinic is now shut until Monday so if I get them on that day it will have been a week,about the same as the NHS

29 August 2019

The staff were very helpful and reassuring.The clinic was very clean and I would highly recommend this place to get the job done!

Reviewed on Google Maps

27 July 2019

Great service specially the doctor. Very straightforward job for my son.

Reviewed on Google Maps

27 July 2019

Very very impressed with Thornhill Clinic. Doctors are professional and very supportive thank you so much

Reviewed on Google Maps

30 June 2019

Very professional clinic very helpful staff very pleased with the results

Reviewed on Google Maps

30 June 2019

Great clinic and amazing staff. Always there to help you and make you feel welcome. So much better than NHS gp clinics. never an issue to see or speak to a doctor at thornhill clinic.

Reviewed on Google Maps

30 June 2019

Amazing customer service received from this clinic. Great staff, clean clinic and service was outstanding. My son is not an easy child to control but the staff and doctor were so good with him, I was impressed. I would highly recommend this clinic to everyone. :) More...

Reviewed on Google Maps

30 June 2019

Very impressed with the service from the get go. It was easy to book an appointment and the lady over the phone was very polite. Upon arrival the both receptionists were extremely accommodating and even offered help when little J began to cry. Doctors went above and beyond. Highly recommend. More...

Reviewed on Google Maps

27 April 2019

Excellent and very professional service. Friendly and warm staff. Couldn't recommend enough.

Reviewed on Google Maps

4 April 2019

Je suis déjà venu en 2013 et 2015, y circoncire mes 2 fils et nous venons de France, de Toulouse plus précisément .... un tes bon service, tres bien pris en charge et très clair. ...mes enfants ont guéri en moins d'une semaine, sans cicatrice sans douleur....je compte revenir circoncire mon 3eme fils inchaallah.... longue vie à cette clinique, il en faudrait en France..... More...

Reviewed on Google Maps

4 April 2019

I went today with my doughter for consultation and blood test, the doctor and the nurse was very kind and nice, very good experience, i' m very happy !!thank you all

Reviewed on Google Maps

4 February 2019

Appointment was for my son, Jemma was very knowledgeable and made my booking with ease. Lovely staff members. Would highly recommend

Reviewed on Google Maps

4 February 2019

Remarkable experience and the staff is very professional and do not hesitate to go beyond their duty help patients, especially Jemma Oately. Highly recommended.

Reviewed on Google Maps

4 February 2019

From the enquiry to booking Jemma was very knowledgable and happy to answer all the questions I had. She was so friendly and made me feel at ease, great experience dr khanbhai was lovely and would highly recommend this clinic - if your worried speak to Jemma.

Reviewed on Google Maps

4 February 2019

Thanks for a super service. I was made to feel at ease as soon as I came in and was met by Jemma. I would highly recommend the clinic.

Reviewed on Google Maps

4 February 2019

Jemma was knowledgable and a very lovely member of staff, had a great Experience. Would recommend to everyone!

Reviewed on Google Maps

4 February 2019

Came to Thornhill clinic for a procedure for my son. I was extremely nervous and scared about it all. From booking the procedure with a lady called Gemma I asked her soo many questions and she answered them and put me at ease. On the day the dr was brilliant very knowledgeable and answered all my questions and made sure I was 100% happy with everything. The procedure went very well, the assistant dani was brilliant and kept my son happy with her talking to him and pulling faces, she also kept checking if I was ok and reassurening me every step of the way. A truly amazing team at Thornhill clinic - thank you all so much More...

Reviewed on Google Maps

4 February 2019

Very clean environment, very professional staff, we were very well looked after and all staff very nice and polite. Everything was well explained and the procedure was first class. Will definitely recommend to others. Appointment time well respected. More...

Reviewed on Google Maps

4 February 2019

Appointment was for my father, great kind staff and lovely consultant. Made us feel both very welcome and service with a smile. Highly recommended. Thank you thornhill More...

Reviewed on Google Maps

4 February 2019

Amazing reception staff, and the doctors are all very professional and go over and beyond to help their patients! So impressed with the service received by Dr. Amin for my mother. He even called her after a few days to check up on her which I think is amazing customer service.Would highly recommend this surgery More...

Reviewed on Google Maps

4 February 2019

Excellent customer service the doctor was amazing so was the office staff is highly recommend this surgery to any one from the town

Reviewed on Google Maps

18 January 2019

Amazing, Staff are lovely and knowledgeable couldn't do enough. The Doctors are brilliant, i was very nervous as i didn't get my son done for cultural reasons but for medical. They took their time would highly recommend this clinic, from start to finish i don't have a bad word to say, thank you all so much!! Would highly recommend!! More...

Reviewed on Google Maps

4 December 2018

Excellent service provided by all members of staff and mr Khan was brilliant with the procedure HIGHLY RECOMMENDED

Reviewed on Google Maps

20 October 2018

Amazing experience and care taken by these people was so helpful and for mr abdul khan was exceptional

Reviewed on Google Maps

20 October 2018

Lovely experience.
Dr Ruhul Amin was incredible. Would highly recommend! Took great care of my son!

Reviewed on Google Maps

8 June 2018

Excellent in clinic and after care service provided for our new born baby.
Dr Khan Bhai is one of the best proffesional specialists and was very helpfull througout the whole procedure.
DEFINITELY RECOMMENDED *****

Reviewed on Google Maps

4 June 2018

Really Good Service - Murtaza Khanbai is great - Professional People!

Reviewed on Google Maps

18 May 2018

They are very professional

Reviewed on Google Maps

18 May 2018

Very good customer service I spoke to Sam who handled my problem fairly and promptly.
Would highly recommend

Reviewed on Google Maps

27 April 2018

Very professional, expert staff. Explaining all the procedures very well and obviously very caring about their patients. Appointment was easy to book with friendly, welcoming and helpful staff. Thank you for carrying out a simple procedure, which i probably wouldn't have been able to get done via the National Health Service. More...

Reviewed on Google Maps

15 December 2017

5 stars all the way .. I'm very satisfied with my experience at this clinic.
Had my op under local and was very nervous. The super high standard of the staff and doctors mad me feel at ease . the advice and after care was amazing if you need a op this is the place to go. More...

Reviewed on Google Maps

8 December 2017

Excellent service and friendly doctor and staffs..

Reviewed on Google Maps

30 October 2017

Great private GP. Almost no wait and friendly staff

Reviewed on Google Maps

20 September 2017

Really Good Service - Murtaza Khanbai is great - Professional People!

Reviewed on Google Maps

Services

Private ECG performed in clinic as required

We are able to carry out extensive blood tests as required.

For those patients wishing to obtain a second opinion

Private GP appointments can be arranged, we offer a 20 minute consultation

For patients wishing to be referred to a specialist consultant, or specific xray or test we can make that referral for you here at the clinic.

We perform minor surgery in our practise, for example, mole removal, cyst removal, lipoma removal, skin tag and warts.

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