Epsom, surrey
Fully insured.
Checkable references.
10 mile radius.
See www.surreycleaningteam.co.uk for all our details
Full Professional House Cleans
Regular Weekly Visits
Moving in and Out
Tenancy Cleans
Spring Cleans
Pet, Smoke and Allergy Treatments
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22 customer reviews
Jonine
Avoid at all cost! One star is too much! Paid up front for end of tenancy clean (only told the day before that this was to be pre-paid) . £150 for the worst 'clean' I have ever witnessed - landlord obviously very angry with how the flat was left. They will not reply to emails or answer phone calls. No desire to make things right or provide a refund. Photographs of the horrible state of the flat have been sent to them - still no reply. Horrendous customer service & they cannot call themselves cleaners! More...
Robyn
Booked in for today for 8am and by 8.05am I get a text to cancel the booking due to not being able to mark. They apparently did not think to call me to discuss options. . After spending all night preparing the place to be cleaned, we are shattered and now having to find other options. Thanks for the poor business service! More...
Abbie
I wouldn’t even give them 1 star! I’m still waiting for Heather to sort out our carpet. An employee spilt a bucket of water with chemicals on our carpet and has left a huge stain and on the day we moved in! !! The website boasts that they are fully insured therefore we want to claim on their insurance but they have not replied to texts, emails and now their website doesn’t seem to be working. They have ruined our carpet and doing nothing about it. Heather please get back to us!!!! More...
Jen
Cannot rate them highly enough. Due to illness our home had become overwhelmingly untidy and in need of a huge clean. The team were amazing! They treat you personally and not as just another job. After transforming our house back from chaos, we now have a regular weekly clean from them . Very happy . More...
Reply from The Surrey Cleaning Team
Thank you Jen, it was a pleasure, and so glad we ve made a difference for you :)
Jackie P
Arrived on time and cleaned to very high standard and removed all the limescale in the bathrooms without damaging the surfaces. The carpet cleaning was fantastic and all odours gone. Really pleased More...
Maria
End of Tenancy Cleaning
We needed an end of tenancy deep clean and were looking around for different providers – we were worried by the price as some came in rather expensive, but we found the Surrey Cleaning Team and their prices were very reasonable. They were incredibly friendly and easy to speak with. The clean itself was done to an incredible standard - everything was spotless, shining and places were cleaned that we'd definitely have missed ourselves (such as inside the washing machine and at the very back of cupboards). We got all our deposit back; very impressed and would highly recommend. More...
James
Deep Cleaning Services
We needed a deep clean to get back on top of the jobs around the house. They did a fantastic job... were extremely professional and very polite
Patrick
End of Tenancy Cleaning was of a very high standard and got all the deposit back
Thank you so much
Liz
Friendly and professional team. Will definitely be using again. Thank you everyone.
Darren
End of Tenancy Cleaning
The Surrey Cleaning Team is a must for any End Of Tenancy clean!
What made their service worthy of 5 stars was their ability to go above and beyond the call of duty.
Not only did they provide a fantastic clean, but they showed a wonderful dose of empathy, understanding and genuine passion for helping on a human level.
We were not just a transaction.
There may be cheaper services out there, but nothing beats the highest quality and peace of mind for a situation that can be very stressful.
Our lives have definitely been made easier and we are forever grateful!
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Sandra Green
Surrey Cleaning Team were outstanding. I was let down by another company on the day and they came to my rescue.
Carpets came up like new and the whole house was sparkling.
Very pleased with their team and glad I found them. Five stars to them definitely.
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Arthur Gregory-Fitpatrick
Very good service, on time and polite team of cleaners. Inventory report was a success and we got all our deposit back. Will use again.
Steve
They arrived at my house promptly and started immediately. The cleaning was to a very high standard and didn’t quibble about anything. Highly recommend this company as you won’t be disappointed More...
Linnell
End of Tenancy Cleaning
Competent, 'though sink and basin cleaning was reported as "needs more work," imperfect oven was also mentioned in checkout report. we were assured all dents in carpeting would be removed - they weren't! More...
Reply from The Surrey Cleaning Team
In response and respect to Mr Linnel,. we were lead to believe and quoted accordingly for a small, well maintained not much lived in flat with only one bathroom requiring cleaning. It was in fact a three bed three bathroom house, with large utility and well worn very dust, cobwebbed and sadly neglected property. There were workmen in and out of the property after us, paint pots and tools everywhere, hence the sink needing attention afterwards The agent was happy and so was the landlord who we saw at the time and commented it was cleaner than before :)
Wayne
House Cleaning
I have been very impressed with Heather and her team of cleaners I have now used them on two of my properties and there cleaning levels are to a top level with no problems.
I can recommend them 101 per cent you wont be disappointed please use them :-)
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Jeff
The cleaners came out at short notice, we know they made a special effort and did a brilliant job.
Jeff . Thornton Hill. SW19
Louise R
Thank you for all your hard work on Friday. The landlord was very pleased with the clean and how the carpets came up.
Stephen
I invited the carpet cleaners into my home to clean the carpets throughout the house and also a heavy Chinese rug in the lounge. They done all they said they would even explaining some aftercare treatment and even moving the furniture back in the exact same places. Efficient and polite and have personally recommended them to my boss at work. More...
Annie
Great service. Trustworthy and efficient. They even got the keys from the agent and returned them for us. Will use again.
Bill
Thank you for the brilliant service. Rescuing us when others let us down and enabling us to get all our deposit returned after the house clean.
Fatima
End of Tenancy Cleaning
Friendly and efficient service, will definitely use them again.
Minh
Carpet Cleaning
Steve was friendly and approachable. He arrived on time. I can see he made effort to meet my requirements. Sadly despite all the effort the cleaning result was under my expectation - the cleanliness of the carpet was not much different from its previous state. Other cleaners came later and stated they could make it much cleaner. More...
Reply from The Surrey Cleaning Team
Unfortunately the customer was a little optimistic as to how a twenty year old, well trodden, torn and greasy carpet didn't look new again. We did our very best for this lady, who it seems is still looking for another person to attempt any further cleaning. Other cleaners we have since discovered did not attend and declined to help as it would be more beneficial for her to replace due to the carpet's poor condition.
How long have you been in business?
We ve been providing a quality service within a twenty mile radius for over 11 years now.
We are a long term , locally based team of high standard and reliable professionals who take each job personally, which is why we are so pleased to have many repeat clients.
Do you bring your own equipment and supplies?
yes, we bring everything with us. We move all furniture for you too.
What do you love most about your job?
Its great to see customers happy with our cleaning results and very satisfying when they become repeat customers for many years, helping us grow and carry on providing a high quality service.
What inspired you to start your own business?
Realising that too many impersonal big franchises out there were ripping local people off and not doing a great job, So we decided to get things started and loved making people happy, just giving a local, personal service.
Why should our clients choose you?
We care, we are local and established. Fully insured and value our clients making most of them repeat customers which says everything!
House Cleaning and Carpet Cleaning Specialists
Full Professional House Cleaning
Regular weekly service available
Ovens and appliances
Windows and paintwork
Limescale and grease treatments
Free liaising with agents and inventory clerks
All materials included free of charge
Carpets
Rugs,
Mattresses
Curtains and Blinds
One off stain removal
Full House Clean
Weekend service available