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Telecom Solutions (GB) Limited logo logo
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Telecom Solutions (GB) Limited

(111)

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Get a free quote from this professional

‘21 Certificate of Excellence, 2021

About

We specialise in Business to Business Telephone Systems and we upgrade clients to the latest technology at no more than they currently pay.
We upgrade broadband and WIFI as well as CCTV for all businesses throughout the UK
Telephone System Installation.

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Reviews (111)

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4.5/5

111 customer reviews

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3 November 2021

Absolute crock of sh**e. Saddled us with two leases for the same equipment, been cut off twice as they do not pay their wholesalers for calls and lie, lie, lie!

24 November 2020

To all that are suffering loss of broadband from these clowns...
It's not a faulty line, they have changed connection supplier partners and all the usernames in the routers have been invalidated and need updating, they call it "Expired Usernames" but in reallity they have knowingly and deliberatlely disabled your internet connections, what a shambles of an outfit that is not fit for purpose, just move your connections away, it can only get worse. Why don't they let you put ZERO stars on here, because 1 star is 1000% to many for this lot. More...

19 November 2020

I own a small business, and I have had no broadband service since it went down on Tuesday lunch time. I have rang and emailed numerous times
to no avail - don't know what to do at the moment.
Very unhappy Customer :-(
More...

18 November 2020

Quick to sign you up - YES
Do my phones go off for weeks on end - YES
Do I loose 100s a incoming calls -YES
Does the WiFi go out of use for days on end -YES
Do they answer the phones if you have a fault - NO
Does any one call you back -NO
Could your company loose thousand if you use this company-YES

If you don’t believe these comments then give them a try , and good luck !!!
More...

18 November 2020

Well what can I say about this company. They are quite frankly a shower of s**t. For the second time in a matter of weeks they have left one of our branches and two of our remote offices without Broadband or Telephones, Why well I can only speculate that they have put profit before customers. I understand that have moved all the lines they supply from supplier a to supplier b and I guessing it's because they got a better deal. Did they have a back up plan in case things went tits up? Did they hell. Did they warn their customers that there was a chance things could go wrong and they could lose their phones and broadband? Did they hell.
Have they communicated with their customers when things went wrong NOPE.
Strangely for a communications company they do not answer phone calls or emails strange that.

Rob Long you run this company and you should hang your head in shame you have no idea of the meaning of two very important words in buisness "customer" and "Service"

Take my advice DO NOT TOUCH THIS COMPANY WITH A BARGE POLE
More...

18 November 2020

absolute disgrace of a company after 3 week of no telephone lines. we are now into our 2nd day of no Broadband.
no return calls, cant get through to anyone.
all they do is blame BT, we have called BT there are no faults!!!

looks like a company that cannot pay their bills. AVOID
More...

31 October 2020

Do not use this company. Along with over 70 other companies they cut our phones off on 9th October over 3 weeks ago. They are 100% useless, and fraudulent. Going back to BT.

verified
18 July 2020

Telephone System Services

Seems like it is primarily for business

5 September 2019

Excellent Service from Sam your Engineer, who installed our Brand New System yesterday. We are all really impressed with it.

29 August 2019

Sean Fairclough, our engineer, was absolutely great! He took his time to take us all through the system, ensuring that we all understood how it worked and that all individual phones were set up and working properly. He was considerate in his work as he completed his task with almost no disruption or disturbance to our office. The Panasonic system we have works perfectly any any questions we have regarding it, Telecom Solutions (GB) are always there to support us. More...

Reviewed on Google Maps

29 August 2019

The engineer Sean Fairclough asked us what our requirements were and set the system up accordingly. He was very helpful here at Lincs aquatics south yorkshire and placed the equipment in the most convenient areas very tidily. He took us through the instructions that were needed for now and left plenty of information for future use. More...

Reviewed on Google Maps

29 July 2019

Sam, the trusty engineer was back again today, resolving issues caused by A Kelly Communications ‘engineer’! As ever fantastic, efficient and friendly service from this great man! He is great! Thanks, Sam!

Reviewed on Google Maps

29 June 2019

Wow, Just had Sam in to fit our new Phone System! excellent service could not have done more! very impressed!

Reviewed on Google Maps

29 June 2019

Great Service. From Alex in sales thru to Sam who installed the system and explained its functions thoroughly and answered any questions we had fully. Hope the new system pushes our business to the next level. Highly recommend. More...

Reviewed on Google Maps

28 June 2019

pressure selling, doesn't listen to responses given, even when stating we are not interested in anything

29 May 2019

TelecomsGB installed a new telephone system for us on 14th May 2019. The engineer (Sean Fairclough) who installed the system was helpful and polite, and carried out his work professionally with very little disruption to our service. Thank you.

Reviewed on Google Maps

29 May 2019

we had TelecomsGB help us move premises recently and cant fault the effort they put in to make sure it went smooth and thank you to sean the engineer who came to add extra features to our system and gave us help with our network

Reviewed on Google Maps

8 May 2019

Stephen Boam came to install our new lines. He arrived early, answered all queries and was extremely helpful. Everything seems to be going smooth. Thanks for the great service.

Reviewed on Google Maps

8 May 2019

Excellent service from Ryan our engineer today.
Very helpful and has certainly added value to our system.
I would definitely give him 5 stars!

Reviewed on Google Maps

1 May 2019

I am writing this review as a thank you to telecom solutions for supplying us with our telephone system. Ryan came and installed the system which turned out to be more difficult than we had imagined, however this was soon resolved and had our telephone system in and working. The engineer took great care in his work and gave us full training. The system is really easy to use. Again thank you not only for a system that work but also saved us a fortune.Highly Recommend Telecom Solutions More...

Reviewed on Google Maps

29 April 2019

Enhancement Training have been with telecomsgb for a number of years always quick to response to any problems we have with are phone system and Stephen is always happy to help.

Reviewed on Google Maps

29 April 2019

I recently started a new job for a well known care home provider, being new in post i had to organise a few changes to the phone system and my working area. We were also experiencing historic wi fi problems. We have been with Telecomsgb for many years and have their phone system in all of our care homes. One day a new engineer Ryan arrived and not only met our expectations he exceeded them. Nothing is too much trouble for this man, he is polite, knowledgeable and resolved all our issues, we cant thank him and Telecomsgb enough on behalf of the home manager and myself, well done Ryan, amazing service from the engineers and the company. More...

Reviewed on Google Maps

29 April 2019

I am writing this review on behalf of Management. We have had Telecomsgb come fit a new phone system in 3 of our care homes, I can say that we have had no issues and are extremely happy with the service and support we have received. The engineer (Ryan) came and installed all 3 of the homes and i can say what a polite, well mannered and professional engineer he is. After reading other reviews i can confirm what others are saying that nothing is too much trouble for him. Thank you Ryan and Telecomsgb More...

Reviewed on Google Maps

29 April 2019

We have had a new phone system installed Stephen has taken the time to give us plenty of training and the switch over was smooth the system has more features and does everything we need it to do and the handsets look good Thanks.

Reviewed on Google Maps

29 April 2019

Sean it always willing to help you no matter the circumstances and I would recommend him fully. His knowledge is superb and he doesn't let you down - Simon Randall (Pipes & Valves Ltd)

Reviewed on Google Maps

29 April 2019

our company experience with Ryan has been very professional informative easily explained and showed how to use the telephone systems and linked to the lap top etc by him . Thanks Paul Rose (A Rose Ltd)

Reviewed on Google Maps

29 April 2019

I was impressed with the service and installation of our company's business telephone system from telecomsgb the services has helped us communicate effectively and a affordable price and thanks to the engineer Stephen.

Reviewed on Google Maps

29 April 2019

Ryan, as always, provided an excellent service. Polite, well presented and quickly resolved the issue with the minimum of fuss. He also checked the site and made sure everything was in order. Great service, Been with telecomsgb for many years.Martyn Bonner MBE Manager Notts Golf Club More...

Reviewed on Google Maps

29 April 2019

we had our system installed awhile ago now absolutely no problems what so ever, the engineer sean did a great job nice and neat job and was very pleasant and was helpful with the training making sure we was happy with our setup

Reviewed on Google Maps

29 April 2019

we moved to telecom solutions quite recently and can not fault the service we have received, just today our Broadband service changed over to telecom solutions and the engineer sean was on site first thing to do the change over and make sure everything was ok. Thank you sean and thank you telecom solutions. Rob club professional More...

Reviewed on Google Maps

29 April 2019

Great service phoned in with a request for some programming changes to be made , engineer sean contacted us and arranged a visit to look after us, could not ask for better service

Reviewed on Google Maps

29 April 2019

Recently just transferred over to Telecoms GB and there customer service and engineer were extremely professional, helpful and made everything so easy.

Reviewed on Google Maps

29 April 2019

We have been with Telecoms GB for over 3 years now and have been very happy with the costs and service. We have had some issues regarding lines but the engineers, particularly Sean, have always rectified the problems. Sean has visited our premises on several occasions to sort lines or problems and is always helpful, polite and always sorts the issues out. We, Shepherd Hydraulics Ltd, would recommend this company to others. More...

Reviewed on Google Maps

29 April 2019

TelecomsGB provided us with a new telephone system yesterday. The engineer was named Ryan who installed the system at the practice. He was very polite, professional and installed all the phones with little fuss or disruption to the practice. Ryan shown all staff how to use the system and nothing was too much trouble. He emailed the user guides to us and even followed up the next day to see how we were getting on and if any queries he could help with. Myself being a Director of three other sites it was nice to meet an engineer who actually cares about his job and the service he provides. Definitely recommend. Luke our first contact in sales was also very good and returned my emails an calls promptly.thanks Susanne E More...

Reviewed on Google Maps

29 April 2019

Very efficient worker who completed the work with no prompting or need to be supervised. He was very helpful with any questions or requests from our staff. First class.

Reviewed on Google Maps

29 April 2019

The engineer (Ryan) who has fitted both our systems has been excellent. He was punctual, helpful and very informative. Ryan made the new system easy to understand and helped all staff with their queries while he was on site. We currently have no issues with the system and all is working really well. Andre our sales representative has been on hand to answer my queries and I hope that this service continues throughout the term of our contract. More...

Reviewed on Google Maps

29 April 2019

TelecomsGB provided us with a new system, calls and broadband. So far we have had no major issues and hope this continues. Sales team have been fantastic who have saved me money each month by switching to a new phone system. The engineer (Ryan) who installed the system carried out his duties efficiently and professionally with very little disruption to our service. All the office staff seem to be friendly enough and have always answered any questions i have asked. Thank you. More...

Reviewed on Google Maps

29 April 2019

Very Professional Service, good pricing, would definitely recommend. From our meeting with Luke Buckley through to Installation carried out by Sam, we've had a really professional excellent service and saved money in the process.Ovalworld Group

Reviewed on Google Maps

29 January 2019

A big thank you Sean Fairclough from Telecom Solutions (GB) Limited for their excellent service whilst installing our new telephone system. They were professional throughout and made as little disruption as possible. A very smooth and organised transition between our old and new system. More...

Reviewed on Google Maps

29 December 2018

Highly Recommend Telecoms GB, The engineers Ryan and Stephen did a great job with the installation and setup of the new phone system. We are very pleased with the service. More...

Reviewed on Google Maps

29 December 2018

A very good service

Reviewed on Google Maps

29 November 2018

MInt

Reviewed on Google Maps

29 November 2018

Installation of the system at H G Lovitt fish merchants in Filey, First class service from a pleasant highly skilled engineer Ryan, he went above and beyond to do a top professional job thank you

Reviewed on Google Maps

29 November 2018

Thank you Ryan for all your help on site and also the information you emailed to me l;ater

Reviewed on Google Maps

29 November 2018

We recently had our phone system upgraded. Ryan turned up and found the job to be a bigger one than first expected. He wasn't deterred and continued until the job was finished, enrolling the help of Sam towards the end of a very long day. They were both very helpful and professional and got the job done. Thanks boys. More...

Reviewed on Google Maps

29 October 2018

Our organisation has contracted for internet service having resident users availing themselves of the internet service in our old building whose solid structure initially did not respond well for connectivity to a wireless service. Having referred the problem to the company, we accepted their representative's recommendation to install a service more suitable to our needs and physical structure. Shawn, their representative installed the new service over several service visits and presently we have noticed a significant improvement to the delivery, reliability and speed of the new service. Thanks ShawnSr. Miriam Mikol More...

Reviewed on Google Maps